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Brett made it all a breeze! We had just started looking,... - jpsf6023
Brett made it all a breeze! We had just started looking, and this was our first and last stop! Overall a Great Experience! Thanks! Love my new car!!
Top Reviewed Specialists At This Dealership
Internet Sales, Leasing Professional & Technology Expert
Kelly Mullins made purchasing a car very easy. Did most... - Shickman
Kelly Mullins made purchasing a car very easy. Did most of paper work before I got there in my trade in. Patrick in finance very easy to work with. These guys were great.
Internet Sales Consultant
Great dealership with amazing customer service...Fast... - gjanie
Great dealership with amazing customer service...Fast friendly and fair....I felt like family while I was being serviced...The wait time was not long at all...Thank you for the great service
Heather was great to work with. Drove from Charleston to... - Steve
Heather was great to work with. Drove from Charleston to buy a used truck. This was the easiest and most pleasant car buying experience I have had in a long time. Heather and Paul were more than accommodating. I will definitely be back to Herlong for my next vehicle.
This place is great - the service department and sales... - Larry Dembrun
This place is great - the service department and sales department is customer focused and not just bottom line focused! All of the employees are really helpful
I have bought 3 cars from this dealership and each time... - Empressnikki81
I have bought 3 cars from this dealership and each time the screwed something up. I have been lied to, ignore and expected to pay for something that was supposed to be on the car I bought. This is the worst dealership in the Myrtle Beach area. I wouldn’t send my worst enemy to this place. If you want to be lied to, cheated out of money and ignored by the GM the please do go here.
Had a good experience purchasing a certified used chevy... - mls3857
Had a good experience purchasing a certified used chevy truck. Could have been a little quicker but I guess that's the nature of the beast.
great experience! Ian went above and beyond!! i will be... - sierra.velasquez
great experience! Ian went above and beyond!! i will be recommending all my friends and family to crews chevrolet!! I fell in love with a 2021 silverado and they made sure i took it home!
Great buying experience! Josh was a pleasure to work... - Johnpotter79
Great buying experience!
Josh was a pleasure to work with and since I bought online, he had everything ready to sign when I showed up. Quickest buying experience to date (I’ve bought 8 cars in my lifetime) which is nice considering next to a doctors office, buying a car is the next longest wait. Will definitely purchase from this dealership in the future.
Very friendly, mad us feel relaxed and non pressured.... - Valenzuela
Very friendly, mad us feel relaxed and non pressured. Shawn Couch was the greatest salesman. Recommend to everyone who needs a new vehicle.
Thank you Shawn
Tanya & Alfred Valenzuela
First, our salesperson, Parker Hayes, was great to work... - russg173
First, our salesperson, Parker Hayes, was great to work with.There was never any pressure to buy and he searched until he found just what we wanted. I will gladly recommend him to my friends. Everyone in the dealership went out of their way to help up with questions. We ask if the acid rain spots on the truck could be removed and they said yes and took care fit in a timely fashion. This was our second time to purchase a vehicle at FiveStar Chevrolet and more than likely not our last.
Dan Vaden was great. Satisfied with the service at Dan... - Greg
Dan Vaden was great. Satisfied with the service at Dan Vaden. My advisor Stacee Marshall is always helpful. Plan to continue with business and recommend family and friends
OUTSTANDING SERVICE..We just purchased a vehicle from... - Ron and Flo
OUTSTANDING SERVICE..We just purchased a vehicle from here and Mr Woody Hayes made us feel like a family member..Mr Nguyen was also kind to us..and we would definitely go back to them..
Great and easy buying experience. Saw the car I wanted on... - Angie M.
Great and easy buying experience. Saw the car I wanted on line, started the process and came into the dealership to finalize. Traded my Encore for a new Envision. Love it!
Loving my new car from Scenic Chevrolet in West Union SC.... - billiegiffin54
Loving my new car from Scenic Chevrolet in West Union SC. My salesman Evan Sweat was able to tell me everything about the car and got me an awesome deal. Recommend Evan and Scenic to anyone looking for a great deal.
Great service - Valerie6528
Fantastic buying experience. My salesman Jeff Stinson, wasn’t pushy at all, he brought a whole new approach to being a salesman. I would highly recommend him at coastal
Raceway is the place for ME and all my future car... - J Wurzbacher
Raceway is the place for ME and all my future car purchases and servicing! Jacob Lyles was a wonderful help in every way, and continues to be there for me if I have any questions about my Malibu technology. I am a Senior citizen, granny, buying a car for the first time by myself. What a plus to have this young man who treated me with so much patience and respect.
It has been nothing but issues with the deal from day... - John Davis
It has been nothing but issues with the deal from day one. The day I bought it they got an approval from Westlake and owed me $1900 from the cancelation on a warranty on my trade in. A week later they stated that there was an issue with the original contract and that Westlake needed the $1900 to pay for the deal and when I contacted Westlake I was informed that there was a mileage issue on the contract and not that they needed more money down. Then a week later I drove up to Memphis TN for school. On the way up there, I had the windshield seal fail and its hanging off the car. A few days later I had an issue with the tire losing a lot of air and that was a self-fixed issue. At that point I contacted the dealership again and told them that when I get back to town, I was going to bring the car by to get fixed. Then a few days after that a lot of problems started happening, first I got a warning light about the key not being in the car even though it was in motion, then on Saturday October 22, I drove the car to school and when I went to move it the car would not start and was acting like the battery was dead or their was an issue with the alternator. When I went to inspect the battery to jump start it I discovered at least four inches of battery acid leaked out on the positive battery cable and no matter what the car would not start or anything. It was towed to AutoNation Ford that day and David Hendricks was the service advisor. A few days later I get a call from David saying that the entire charge system needed to be replaced because it was so corroded that the tech could not even remove the cable without it falling apart and the lift gate actuator and assembly needed to be replaced plus and issue with the engine idle shut-down callout. When I asked him about the issue timing because I only had the car for a month or less he said that this issue was not days or weeks in the making but several months to over a year in the making. When I called Starling on Monday about the issue and the cost of the repair being $3000 I was told by Joe Momin that they will not pay $3000 to fix the car and I asked why sell the car if you wouldn’t pay to fix it. After a few days of discussion Starling agreed to pay half of the repair bill and I would pay half I just had to pay them $749.50 and they would send a check over night to AutoNation to fix it that was supposed to be there Saturday. The original repair bill was $1499 then they got the repair cheaper saving them from paying as much as original agreed and forcing me to pay more behind my back. First they sent a check for $471.55 that got there Monday morning and made a note that the customer would pay the difference. I contacted Starling again and they said it was a human error and they would send another check over night for the difference. When I got the final bill it turned out that Starling got a cheaper repair rate and saved them a lot of money but still forced me to pay to original amount. The car had been ready for pick up since Friday and I didn’t get to go home until Tuesday. I got home on 11/3 at 3am because of their issues it ended up costing me $1242.24 in the repair fee, extra night in the hotel, and extra days for the pet sitter. I then had the A/C system go out on the car and the mirrors will not stay in position. The car is not safe to drive but they sold it anyways. I went the other day to talk to them about replacing it and the sales man stated and I quote “We did not know about the issues when we sold it to you” I asked about was the car inspected and they stated yes so it is obvious that this is a failure on the dealers part the car should have never been sold in its stated but they are doing everything they can to not have to pay anything and put it on the customer to repair or replace. I told them I would be fair and just replace the car for what I bought it for and buy a new 2020 Chevy Silverado 1500 LT and just forget about it. When they submitted the deal they said I would need to get an extra $6000 down or pick a used car under $20K and use my down payment on my old car plus $4000 in a warranty refund and I don’t want to do that I want at least some money back. I gave them the option to work on it and make things right but I was told that there is nothing that can be done because of the banks. I have asked several times for my money back and even talked to the bank and they would like me to return it and get my money back and buy from somewhere else but Starling keeps trying to force me to purchase from them when I want to just take my business elsewhere. I will say at least the sales men Rob Farish is a very nice guy and very easy to work with. DO NOT BUY FROM HERE IF YOU WANT A SIMPLE BUYING EXPERIENCE.
Would not suggest online buying. We were promised... - clmoore7
Would not suggest online buying. We were promised everything and delivered very little. Car was not detailed, had to take it to dealership day after delivery.
I wish I would have dealt with them sooner. It was a... - adamroach26
I wish I would have dealt with them sooner. It was a great experience, from brittany and Teresa to Brian in finance it was a all around good experience. Purchased a 2021 camaro and love it!
BEST SERVICE DEPARTMENT! - Metnyc
The service department/parts department are the best.
They can correct other dealer’s Service Departments
errors, and your car will be so much better off! And so will you! Go to Reichenbach first!
Just moved to the Greenville area and was actually closer... - patmac
Just moved to the Greenville area and was actually closer to this dealership. This dealership had better reviews than the dealerships in town. Work was done in a timely manner, correctly and for a reasonable price. People in the service department were very friendly and treated me as if I was a long time customer.
Bought a SUV here, end of July ‘16 Staff very... - bbarwick69
Bought a SUV here, end of July ‘16 Staff very professional & ended up buying a extended warranty which is good through 5 year’s or 100 K . We actually used it after 3 year’s no issues what so ever. The sales manage was very easy to work with & even help out with tires. The old one’s were not in bad shape but I pointed out they were dry rotted & he so he agreed it should have been caught. First time on their lot & we drove one of their vehicles home. Nice People nice experience.. They even were nice enough to take Us up to the gas station & put $40 buck in the tank. Thanks Guy’s Will Buy from in the Future !
I have purchased two new vehicles from Pro. Getting... - groovytermite
I have purchased two new vehicles from Pro. Getting service is easy and efficient, The people are friendly and courteous. I wouldn't go anywhere else.
Bait and switch operation. I booked my appointment... - Jpetro303
Bait and switch operation. I booked my appointment online since i purchased my truck at this location. Their website booked my appointment and noted that the truck was due for a first year service oil xhabge tire rotation FREE of charge is what it quoted me. So i made the appointment boom soon as its done which took almost 3 hours to complete. $92 charge. So i said your appointment booker said it was free. The clerk says. Yea i dint know why it keeps doing that. Its $92 dollars. Never going back woukdnt recommend anyone going here
Ty and Dane were awesome! As a local business man I have... - Cousincleotis
Ty and Dane were awesome! As a local business man I have bought over 20 vehicles in the past 15 years and none have been as easy as this one. I will certainly give them a call when I get ready to buy again. AAA+
Worst Car Repair Experience - Doug
Took my 2002 Saturn with less than 50,000 miles to Palmetto Chevrolet for a starting problem in July. The car would turn over, but would not start. Four times they called to say the car was fixed. Four times and $2000.00 later the car still won't start. One time they said it was fixed and after I paid the bill they couldn't get it to start. Unbelievable. Waiting for them to tell me a fifth time it is fixed and it is April. This was my worst car repair experience.
Wife was told that 1st oil change would be free. She made... - tipperdale
Wife was told that 1st oil change would be free. She made appointment and when she gets there she was told that it would be $59.95 to change the oil and rotate the tires. I have purchased my last vehicle from them and I intend on telling everyone I know just what a bunch of crooks and liars they really are. Don't go there. Love chevrolet is a far better experience..
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