Love my Equinox! - Carsalesman Fernando Flores
We returned to this dealership because of great service the last 2 times we came. The salesman was knowledgeable, efficient and personable. We are very happy with Myrtle Beach Chevrolet-Cadillac
Top Reviewed Specialists At This Dealership
Sales & Leasing Professional
Internet Sales & Leasing Professional
Rob to the Rescue - Dale
I purchased a new vehicle that fell short of my expectations. It suffered from a set of issues that couldn’t be resolved despite multiple trips to the service department. After taking my frustration out on Rob and feeling at a loss for a resolution, he came up with a deal so stellar, it saved my relationship with the dealership.
Rob personally selected a Colorado for me that exceeded my wildest imagination. Because of him, I finally have a vehicle that delivers a high-quality experience at a price I can afford.
I hope the dealership realizes the asset they have in Rob. I genuinely appreciate the relationship I have with him. It’s the reason I’ve been a repeat customer.
Whatever the Customer Needs - Joel
The service is always excellent, but I wanted to redeem my GM Reward points. Nobody in service could help me. Fortunately, Brandon Pennington was at work and together we were able to find and print the necessary voucher.
As we were working, Tabitha, the service cashier, kept asking others how to handle the voucher redemption and with some help, worked out how to redeem my voucher and save me significant money.
Brandon and Tabitha are prime examples of the “can-do” attitude that brings me back to Master. Thanks to all who make the wonderful sales and service experiences possible.
Assistant Preowned Manager
Great people - Scott
Everyone takes the time to get to know what you need and I have never been pressured into anything else I highly recommend to anyone needing service or repairs
MyPurchase of my new SUV - Mumey
I was very pleased with the service at this dealership. Very friendly people and my salesman John was great on getting us exactly what we wanted.
Internet Sales Consultant
Scott Young is the best! - Nursecrystalsc
We recent purchased a truck from Burns and dealt with Scott. Scott is a great salesman. The is honest and straightforward. We would definitely see him again when we need another truck!
Days gone by - Satisfied
My Dad had his own business. From the fifties until the early eighties. He treated his customers with respect, compassion and fairness. If something went wrong, he made it right.
Reed was our salesperson and instantly put us at ease. No pressure. Brooke and her assistant did a great job was great getting us a good interest rate and a fair deal.
This dealership has a business that reminds me of what my Dad was about. Days gone by.
They can’t be beat! On any level! - Two Time Buyer
I wanted a new GMC Denali 1500. ( my second one from Pro). Pro didn’t have one onsite but found it while I was there. A few days later I was in the perfect truck. Got more than I expected for my trade in and a great reasonable and honest price on the new one. if you are shopping, do yourself a favor and give them a chance to bid your vehicle. You won’t regret it. The follow up service is five star also!!
A good deal. - DFC
Will Caldwell started the show one evening, two days later Ray Jackson and the back office closed the deal. We got a truck we needed. There was a bit of negotiating, in the end we bought a vehicle that met 99% of our criteria.
The finance back office was very good. Much appreciated working out the financial arrangements with options. He did an excellent job. It's really nice to close the deal with that kind of persoanl relationship.
The other benefits that we were not aware of was after we purchased we were told about the "pit stop" service. This is when you can come in for a quick check of the vehicle at no charge.
So we will see how the next few years go with "Texas" the name of the truck.
Excellent buying experience - Chris Raffield
Ty, at Fairey Chevrolet made my buying experience my best ever. I purchased a 2014 Chevrolet Silverado 1500 which I am very pleased with. I will definitely recommend Fairey Chevrolet to my friends and family. Great Dealership
New car purchase - PrisB
I recently purchased a 2019 Chevy Traverse. My previous car experienced a major system failure so I more or less had to get a new one. Though it was personally painful to be in that position, the dealership made the experience a positive one. Scott Sires was a great sales person. He was patient, very knowledgeable, and worked especially hard to get me in the vehicle that best met my needs and desires. Randy Frazier made the paperwork easy to understand and moved it along quickly.
I have purchased other vehicles from Marchant and they are always easy to work with and very straightforward. I will continue to do business with them and recommend them highly to others.
Best Buying Experience Ever - Burb2018
On a rainy Saturday morning we went to look at a used vehicle. We were greeted with a smile and a handshake by Wesley. He listened to our reason for being there and without hesitation took us for a test drive. Let me just say it was an awesome experience and we purchased a new vehicle instead. No pressure from Wesley or any of the other team members. They couldn't have been more friendly. We're telling everyone.
Great customer service - THERIV47
My fiance and I moved down here from Boston and both needed new vehicles. We had gone to another dealer but were not happy with their service as they tried to oversell and didn't listen to what we wanted. We left shortly after and headed over to Rick Hendrick off 17. I had a great experience and Alan Kelly was a big reason why. He listened, didn't try to push things I wasn't interested in on me and in the end, helped me get a great deal on the Colorado. I have brought it in for routine maintenance since and their service team is also great, efficient and friendly. I would definitely recommend them.
Best dealership there is in SC. Donna Warble - Donna W
Sales and Service or all the best. I came in for service. I want to buy an Equinox eventually. Trade in my Toyota Corolla. Thanks, Donna Warble
Very professional - Doug
Enjoyed our visit and the purchase of our new equinox.Very friendly sale staff very clean environment.Definitely recommend this dealership to all my friends and family.
I enjoyed my Vaden experience & excellent customer service. - Happy trails
See above. Pleasant waiting room & lovely sales center. Enjoyed the complimentary coffee & friendly employees. I’m very happy with the purchase of my GMC Canyon & will continue to use Vaden for service in the future.
Faster than other experiences i have had. - Erixs
We were crunched on time and they got us out when we needed to be. The process was much easier than when we went to hendric jeep dealerahip last time.
BEWARE Salesman are stalkers... and Service is a JOKE! - Stalkingsalesman
I have a $50K 2018 SS Camaro with 5500 miles on it. Around the 4K mile range I started hearing a moan from the rear differential. I left my car at Five Star Chevrolet for 5 weeks while I went out of the country for the holidays. They assured me it would be fixed by the time I returned. This is the 3rd visit for the same issue! I arrived to find my vehicle sitting in the service bay. I asked what they did to fix it; and the service manager responded that he put new brake rotors on the front. THE MAIN COMPLAINT was the rear differential! I asked what did you to to fix the rear? He replied that he couldn’t hear a noise at all, after putting close to 100 miles on my car driving it while I was gone. I got them in my car went across the street to a bank parking lot and replicated the noise within 5 mins. They had 5 weeks!! After returning to the dealership a group of 3 salesman gathered about 10 feet away so that they could listen to everything that I was saying to the General Manager who had gotten involved, because we were upset that my car still wasn’t fixed. The salesman were rudely cursing at my Son, and threatening to fight him. (This was going both ways) One of them names Jimmy told the GM that he needed to get us the F*** out of there! (Keep in mind that I spent 50K on the Camaro, and purchased it from THEM)
They stuck their noses into my business where it certainly didn’t belong!
I was given a loaner vehicle, and was promised that my vehicle would be fixed upon my return. That night My Son received a friends request from the salesman Gabriel Poston on Facebook. So these guys went through my paperwork, my personal information and got our names to look up my Son on social media. I promise... it wasn’t in a “friendly manner”.
I received a call two days later stating that my car was fixed, and ready for pickup. I picked it up, drove out of the parking lot... and guess what?! The noise is still there! I popped my hood this morning, to find that someone sprayed a chemical on top of the motor cover and all the pretty red paint is gone. This place is a JOKE! Somebody is gonna fix my car, or I will be seeing them in the courtroom next!! Beware of the stalking salesman working there! It’s scary to think and realize that they have such easy access to everyone’s information the way they do.
Outstanding Dealership, Helping a Young Army Soldier - rkmoats98
My son recently returned from a 9 month deployment and while visiting, looking for a truck! We shopped around and Natalie Martin went thoroughly through the inventory to match what my sons needs and budget.
They gave us a very reasonable trade value on his car and was able to get him financed, including multiple rebates resulting in paying 28k for a 35k truck.
A special thanks to Crystal Hahn for referring us to Natalie Martin and Mark Cooke for helping my son with pricing and getting financed!
Look Forward to Future Business
Easy to work with - Martin
This is the second Tahoe we have bought from this dealership. They are nice and we believe fair with their prices. It is a pleasure doing business with them.
Great experience! - vols2107
Bill and Martin were great! They made buying our new car easy and stress free! By far the best experience I’ve ever had buying a car!
BAD customer service and auto service - islandgirl20
Really bad sales when we went to look at vehicles. Not interested in talking with us. Took car to have recall repaired, the mechanic took joy ride in my sports car. When I complained, they laughed it off, including the owner John Jones and nothing was ever done. I would not trust this dealership with anything. Definitely would not buy from this place.
purchased a used truck - danko
i bought a used 2014 Chev truck..from this dealership..it only had one key and one key fob..i bought a key and key fob..but they wanted 60.00 dollars to program it...Really ...i just spent almost 30.000 on this vehicle...also they were 30 days late on transferring the tag.from old truck to new truck..if i had been stopped i would have gotten a ticket
Awesome experience - Car Guy
Matt was great he really knows his vehicles and how to treat customers. I ended up with a great truck at a great price. He definitely earned my trust and I will be purchasing my next vehicle from him.
Great experience as always - Mg2926
Great service nice personal Amanda always with a smile every one always greets and talk to customers six years with them great job everyone thank you
Oil Spots - “Shark”Mejia
I just wanted to thanks for your service which was quick after I don’t have an app.
But I found oil spots on my driver seat.
Please guys y’all do a wonderful job, from the service advisor Rhonda Harrison to the service guys.
But that’s my only complain, your technicians have to be more carefull about this matter.
Thank y’all see you next time.
Bait and switch - Danjam67
Mike Reichenbach Chevrolet
10 University Pkwy, Okatie, SC 29909
7 hours ago
Absolutely would not EVER recommend MR. Chevrolet. Our sales guy Brett lied to us. The vehicle we tested had nice weathertech mats in it. When we picked up the Traverse suddenly the WeatherTech mats weren't included with it. Then we had missing valve stem covers. Had to beg for those. We specifically told Brett we wanted all wheel drive, the vehicle isn't all wheel drive. Finally we didn't want a vehicle that shut off at every red light. Brett assured us that we could bypass that feature. You cannot. the final deal-breaker was we brought our vehicle in for its very first service appointment. We had an 8 a.m. while you wait appointment that we drove up from Savannah to attend. Two hours later our vehicle hasn't been touched and we were told it was the first appointment of the day. I have never had the displeasure of working with a less professional organization in my life! the happiest day of my life was peeling their sticker off the back of my car.
Dishonest mgmt. - Joeka007
Mgrs. (2) in corner office insulted my integraty and my character. Refuse to deal with them. Sales Mgr and Brian are OK to deal eith, but don't think the 2 guys in corner office will do anything for you. You can get better pricing elswhere. Do your homework BEFORE GOING TO HERNDON
selling my vehicle - bryan stewart
went here to get my car appraised and after sitting for about 30 minutes and talking to the sales rep while they appraised my car I was finally given what I thought was a fair deal. I went through the process of signing all necessary documents to finalize our deal and was told to contact my lien holder and let them know not to draft any more payments from me that the dealership would be paying it off. I was given a check from AUDDIE BROWN for the difference in the payoff and sent on my way. In the following days I was contacted by Auddie Brown in which they told me they would not be purchasing my vehicle because it was had a branded title that I needed to come pick up my truck. After many phone calls with the local DMV and my finance company I was informed that there was not a branded title. A matter of fact my finance company told me that would have never been able to finance the vehicle if it had a salvaged or branded title. When I went in to AUDDIE BROWN in Darlington, SC to talk to Mr. Brown about the issue and asked for the documents I signed with him and his employees he preceded to tell me he didn't have them and started to use profanity with me. I believe in respecting my elders so I did not engage back with him as he cursed me out and told me to get out of his building. I was really hoping to solve this in a more civilized and ethical way so hopefully AUDDIE BROWN will live up to their agreement and payoff my finance company. When I signed all the paperwork and was given a check for the pay off remainder on my vehicle I never thought the dealership would be calling me back because they had changed their mind. The language used toward me was 100% inappropriate and distasteful and I sure hope their were no kids around to here it!!! Between my father and I we own 8 Chevrolet vehicles but rest a sure I will not recommend nor purchase one from Auddie Brown. By far the worst experience I have ever had in a dealership.
Couldn’t find the car I had an appointment to see - Carbuyer
We’re there for 30 mins giving the guy info then they couldn’t find the car I had an appt to drive/ buy. Had called ahead then drove 1.5 hours to see the car!
In South Carolina
F & I Manager
Master Chevrolet Cadillac
Pre-owned Sales Manager
Myrtle Beach Chevrolet Cadillac
SR. Closing Agent