Successful On-Line Sale - John
Our transaction was for an on-line purchase of a MBCC Certified Previously Owned car. The entire process including answering questions, forwarding videos, negotiating the final sales price, payment details and assisting in locating a car transport company was handled efficiently and without problems. Special kudos to Angela Mitchell and Brad Thurman for their assistance in completing the sales details and car transport suggestions. Our car was successfully delivered to the West Coast in perfect condition and ahead of schedule.
Great Sales Experience - Dallas Shults
Rob Farish was great to work with. He stayed in touch over a 9 month period but was never aggressive or pushy. I ended up coming back to Mt P Chevrolet because I wanted to buy from Rob.
Finance was great to work with as well. No pressure. In and out really quick.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
It is worth the drive - RAP
I passed two other Chevy dealerships to go to Marchant Chevrolet. We just bought our third new car from them. Their ads are true, it is a no hassle, no haggling good deal. The end of year prices were even better than usual. Do you homework ahead of time to know which options you want. If they don't have the vehicle you are looking for on the lot, they will find it for you. I previously purchased a Chevy from another dealer and had to tell the salesman, "No, I don't want to pay a document and processing fee." No, I don't want the car undercoated. Not only is it not good for the vehicle, it is not needed and I don't want to pay for it." No, I don't want the car paint protected. It comes paint protected from the factory and additional protection is unnecessary." It was like pulling teeth trying to get the same deal I could get at Marchant just walking in the front door. Shawn Couch was helpful and knowledgeable, I would definitely buy a vehicle from him in the future.
New car - KimC
I had no idea what kind of vehicle i wanted. My car was 12 years old and I was finally ready for a change. My salesman was very patient while I drove almost every SUV they had, some of them twice. Finally made a purchase with the assistance of GM and Finance manager. Great experience and I could not be happier. Best dealership around.
Scott Young is the best! - Nursecrystalsc
We recent purchased a truck from Burns and dealt with Scott. Scott is a great salesman. The is honest and straightforward. We would definitely see him again when we need another truck!
Good experience, great outcome - JPC
Robbie and his co-workers were a pleasure to work with. No hassling . Listened to my needs and worked with me. So glad to be able to do business with good local people.
Great experience - deisel23
Herlong Chevrolet made buying my new truck an easy and enjoyable experience. I would recommend this dealership and will go back to purchase another vehicle,
Always get great service. - Bulldog
Prothro always goes overboard to accommodate my needs . I highly recommend them. I have dealt with them for many years and have always been satisfied. I trust them.
An Awesome Experience - Beverly Floyd-Abdullah
You have a great team, I’m very happy with my purchase of a 2017 Equinox. Donna Fitzgerald, Bernard Smith and Rick Brown, treated me as a welcomed friend. I will recommend your dealership to those interested in buying a vehicle.
Every thing was great and on time - Larry Smith
Appt.with David Holbrook was next day from call wait time was short work was done oil change tire rotation all within one hour great work
Excellent buying experience - Chris Raffield
Ty, at Fairey Chevrolet made my buying experience my best ever. I purchased a 2014 Chevrolet Silverado 1500 which I am very pleased with. I will definitely recommend Fairey Chevrolet to my friends and family. Great Dealership
Good service - Chuck B.
Can't complain about how things were handled, however, I feel the prices were a bit too high. But, I guess if one requires premium work and product, they have to pay the premium piper. A known competitor in the area includes tire rotation with an oil change.
Service - T
Excellent work and friendly atmosphere. Waiting room is pleasant and clean. Coffee available. Did not take long for completion of service. Staff is always friendly.
Gerat place to do business - Chris
I am a very enthused Chevrolet owner and have work with many dealership and have never received the attention and appreciation like you receive at Crews. My company and family will continue to take our business there!!!!
Used car battery - Ms Loved
I went to the dealership and problem with my battery not holding a charge. No problems until it before Christmas. They check the battery and replaced it. They even did the test to clear the check engine light. This is the 2nd month of owning my vehicle
Sales Experience - Kelly
Keith Gannett was an excellent salesman, making sure he found the vehicle for me I was looking for. Derek Boos made the financing process as easy as possible.
Awesome experience!! - Schmilly
Nouzar is awesome!!! He greated us with as soon as we walked in and never once came across as pushy. He really helped us and explained the whole process to us as we were first time car buyers. He made sure we knew everything about our new camaro when it was delivered to us. ASK FOR NOZE!!! He really made this an experience to remember!
Very pleasant experience - Watash
My salesman, Gary Sellers is excellent. This is my second vehicle that he has sold me and he did a great job in both cases. Everyone that I have met at this dealership has been so nice. The financial lady (from Maryland) is very pleasant and so efficient. Aaron, "the Nerd" is so very, very helpful and knowledgeable. Thanks a lot.
Great experience! - vols2107
Bill and Martin were great! They made buying our new car easy and stress free! By far the best experience I’ve ever had buying a car!
Great Experience - Derek
This dealership has been nothing but an a pleasure to deal with. They provide a level 10 experience every time I visit! Thank you guys
BAD customer service and auto service - islandgirl20
Really bad sales when we went to look at vehicles. Not interested in talking with us. Took car to have recall repaired, the mechanic took joy ride in my sports car. When I complained, they laughed it off, including the owner John Jones and nothing was ever done. I would not trust this dealership with anything. Definitely would not buy from this place.
Great experience as always - Mg2926
Great service nice personal Amanda always with a smile every one always greets and talk to customers six years with them great job everyone thank you
Sales person was GREAT, Service manager was AWESOME - Hhurst101
I was a bit weary buying my first car, but the sales associate made me feel comfortable.... I’ve had my car serviced multiple times and the staff and service manager are 5 Star!!! Thank you for putting your customers first!!! I’ve recommended multiple people to this dealsership because of their customer service!!! Thank you
Required Maintance Oil and Tire Rotation - Bass44
Arrived at Dealership 8:30 for my 8:45 Appt.Checked in with the Service Advisor .Took about 45 minutes I was done. Didn't, check my invoice before I left. 2 days later I was reviewing my invoice and noticed my mileage was entered incorrectly. Went back to Dealership and and Mr. Kenneth Moore service manager said he would take care of the incorrect mileage entered. Sure enough a few days later received a letter from Dealer that all was corrected and a car fax that showed the corrected mileage. I would like to thank Mr. Kenneth Moore was the outstanding service I received.
Very poor service! - Unhappycustomer
Approximately 3 weeks ago I took my father to Herndon Chevrolet to buy a new 2018 Corvette Stingray. Huge mistake! Our salesman Carl was great to deal with. They made the "cash" deal quick and easy. Last night he went to start the car and the battery was completely dead. I called the dealership at 9:00 am this morning to talk to Carl. He said he was very sorry this happened and to call their service dept. I called this department and then was told to call GM roadside assistance. I made the call and was told someone would be by to start or tow the vehicle back to the dealership. Two men showed up, took a look at the car and said they didn't know anything about the car and didn't want to touch it. To top it off they couldn't tow it back because they were driving a compact car. I then called roadside once again and they said they were so sorry and they would send someone who knows about the car to get it running or tow it. The next party was a young man driving a pick up truck who took a look at the car and also said he didn't want to touch it. For the third time I called the dealership I was told by Chris the service manager to call back roadside assistance and have the car towed back to them. I called GM assistance once again and said I wanted the car towed back to the dealership. I was then told that they would have someone here in 50 to 70 minutes. That has been over two hours ago and still no one or no call. Herndon can sale a car but they can't service one! I will never reccomend or purchase a vehicle from this dealership!!! They can't even fix a dead battery. Only a fool would buy a car from Herndon Chevrolet.
excellent customer service - Mkjones
We have bought several cars from Masters Chevrolet in Aiken . Our salesman George is so good . He always meets our every needs. He makes it so easy to buy a car . George always goes the extra mile to make his customers happy. I would recommend Masters Chevrolet to anyone.
Excellent service by Dominic Gibbs Sales Manager and Derek - Chevy Guy
I have received excellent service by Dominic Gibbs SM and Derek SA during my purchase of a new 2017 Camaro ZL1. I came from Florida to purchase this car and was treated very professionally and well by both of them. Mr. Dirk Wilson even found me an extra $1000 rebate that I was not aware of. I will highly recommend them if you need to buy a Chevrolet. Thank you again, PJ Gonzalez
Lack of communication - Kimberly
The check engine light was on and needed to be serviced. I had already performed my own scan and come up with the issue. I dropped my car off and waited to hear back from them. After 24 hours of no communication, I called them, only to discover they had waited too long to order parts until the following week. I waited 4 more days, and still no call from them saying the car was fixed. I had to call to find out that the car was ready! Even Goodyear is far superior on communication than Scenic Chevrolet. I don't plan to go back.
STEALING MONEY AND BRIBERY CUSTOMER - Antoine Jones
I HAD MY CAR AND THE SHOP GOING ON MONTH AND THE SERVICE DEPARTMENT HEAD GIVE ME A LOANER CAR WHY THERE GET ME CAR SO IT GOING ON FOUR WEEK SOMEONE CALL ABOUT THE LOANER CAR ASK WHAT WAS THE MILE ON THE CAR I TELL THEM IT WAS 8500 THERE TELL ME I GET TO GET THE CAR BACK TO THEM TO GET AND A NEW CAR SO WHEN I GET THE FRIDAY THE SALE GENERAL MANAGER TELL ME HE WILL BE CHARGE ON MY CREDIT CARD FOR $8,000 BECAUSE I HAD 9000 MILE ON THE CAR AND THE CONTRACT IT HAS NOT STATED ANYTHING ABOUT GOING OVER MILEAGE IT ALL THAT WHY IT "CALL" LOANER CAR PEOPLE DONT GO TO MIKE REICHENBACH CHEVROLET AND WHAT HE DID'NT I'M A FEDERAL AGENT I WILL BE GET HIM FOR BRIBERY CHARGES HE TALKING ABOUT HE FROM NEW YORK CITY RUNNING SCAMS ON CUSTOMERS.
selling my vehicle - bryan stewart
went here to get my car appraised and after sitting for about 30 minutes and talking to the sales rep while they appraised my car I was finally given what I thought was a fair deal. I went through the process of signing all necessary documents to finalize our deal and was told to contact my lien holder and let them know not to draft any more payments from me that the dealership would be paying it off. I was given a check from AUDDIE BROWN for the difference in the payoff and sent on my way. In the following days I was contacted by Auddie Brown in which they told me they would not be purchasing my vehicle because it was had a branded title that I needed to come pick up my truck. After many phone calls with the local DMV and my finance company I was informed that there was not a branded title. A matter of fact my finance company told me that would have never been able to finance the vehicle if it had a salvaged or branded title. When I went in to AUDDIE BROWN in Darlington, SC to talk to Mr. Brown about the issue and asked for the documents I signed with him and his employees he preceded to tell me he didn't have them and started to use profanity with me. I believe in respecting my elders so I did not engage back with him as he cursed me out and told me to get out of his building. I was really hoping to solve this in a more civilized and ethical way so hopefully AUDDIE BROWN will live up to their agreement and payoff my finance company. When I signed all the paperwork and was given a check for the pay off remainder on my vehicle I never thought the dealership would be calling me back because they had changed their mind. The language used toward me was 100% inappropriate and distasteful and I sure hope their were no kids around to here it!!! Between my father and I we own 8 Chevrolet vehicles but rest a sure I will not recommend nor purchase one from Auddie Brown. By far the worst experience I have ever had in a dealership.
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