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The people I dealt with are really friendly. The process... - Nanda1
The people I dealt with are really friendly. The process was fast and easy. Thank you Mr. Flores!
Top Reviewed Specialists At This Dealership
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Quick...efficient...will return for service plan to... - mary.bagwell816
Quick...efficient...will return for service plan to purchase tires in near future...coupons always expire Before service
Rahmik did I great job helping me get a car that I could... - yonettadempsey
Rahmik did I great job helping me get a car that I could afford. Keep up the excellent work
Bob is very personable and quickly responded to emails... - robbie.easterlin
Bob is very personable and quickly responded to emails when I had questions. Will definitely recommend Bob to family and friends.
Dear Sir/Madam,We are reaching out to you to express our... - glenn_simmons55
We are reaching out to you to express our sincerest appreciation for the outstanding as well as excellent customer care provided by both Mr. Frank Jordan as well as Ms. Michelle Stacks of Crews Chevrolet in North Charleston.
We walked into your dealership not expecting much success with securing a new vehicle due to my extremely low FICA score. I was fortunate enough have a co-signer which improved my chances of securing a loan to which was, due to both Frank and Michelle a "seamless" process.
Like many others I too have had my fair share of feeling untrusting when car buying from many dealerships. This was NOT the case whatsoever with my experience at Crews Chevrolet.
We commend your staff with providing a professional, sincere and EXCELLENT experience. Our hats off to all of the staff at Crews Chevrolet.
I hope that this is the kind of service that will be present in your dealership permanently now as in the future.
Can"t say enough about Marchant Chevrolet and Shawn Couch... - donrstaton
Can"t say enough about Marchant Chevrolet and Shawn Couch and the team there. Everyone is super nice and no hassle car buying experience. I ordered this 2022 Chevrolet 2500 HD. It took over 3 months to get it in but Shawn kept on top of the order and as soon as it hit the ground at the dealership, Shawn called me to let me know and give me the status on it's setup. This is the second vehicle we have bought from Marchant Chevrolet in 2 years and the service and professionalism never changes with this team. Thanks Again Shawn.......
We were looking for a car for my aunt, Which we were not... - gwendfinley
We were looking for a car for my aunt, Which we were not buying today, But we meet lil George and his dad, also Umberto, Needless to say we bought a car, It was a wonderful experience, Not being pressured and refreshing to work with sales people that are open and honest, I highly recommend going to see George and Lil George, They will treat you right, Another happy Burns Chevrolet Customer with a lifetime warranty and lifetime oil changes.
Joe and Josh were super with the purchase of my truck!... - A.HOFFIELD
Joe and Josh were super with the purchase of my truck! They knew I had a limited time schedule and made things work out. They answered all my questions and made everything easy.
Loving my new car from Scenic Chevrolet in West Union SC.... - billiegiffin54
Loving my new car from Scenic Chevrolet in West Union SC. My salesman Evan Sweat was able to tell me everything about the car and got me an awesome deal. Recommend Evan and Scenic to anyone looking for a great deal.
Cliff was a joy to work with. Everything was seamless and... - Mike.sikes2
Cliff was a joy to work with. Everything was seamless and easy to complete. Cliff’s customer service skills are something that you seldom find in today’s world. Easiest buying experience I’ve ever had and they did not hesitate to go above and beyond expectations. Brooke was quick but very thorough with all of the paperwork when the deal was done. All in all it was roughly a 30 minute process and came together effortlessly.
My truck broke down on my way from Delaware to Florida.... - abman47
My truck broke down on my way from Delaware to Florida. Fairey saw me quickly and repaired the truck. EVERYONE was pleasant, efficient, and professional. The service advisor, Kendall, was particularly good. If I lived in SC, I'd make sure to buy my next car here!
Very unpleasant experience buying a car from this... - michael.universalsales
Very unpleasant experience buying a car from this dealer:
1. Salesman was not clear on interest rate and did not want to provide definite number when questioned stating "I am not a crook just so you know lol". During signing the paperwork the rate was shown as 4.7% instead of 3.7% stated by the bank.
2. Also he did not want to address the the repairs of cosmetic damage which had been promised to be taken care of.
3. $500 paint protection was added to the total cost which was not disclosed at the time of purchase. When questioned about the paint protection, the finance manager replied they were not going to take it off after adding without permission.
4. After finishing the purchase and getting in the car to drive 2 and a half hours home, we noticed significantly low tire pressure 23 psi on all 4 tires on dashboard which had not been addressed by salesman who just filled the car with gas 5 minutes prior.
5. The most aggravating process was unethical way to work with customers. You should never lie to the customer to obtain business.
Great service department, they took my car in right at... - rsulli9974
Great service department, they took my car in right at the appointed time, did what I wanted and finished quickly.
Ricky was friendly and helpful but the so called closer... - Bill.shireyhvac
Ricky was friendly and helpful but the so called closer was not no personal service at all , no budging on dealers number and I didn’t get impression he cared about selling.
Not the best customer service. Carson did the very... - angry customer
Not the best customer service. Carson did the very MINIMUM. He didn’t check to see if we had a warranty on our truck after we asked him to check. He told us that we didnt have the power train warranty but we had even better (Platinum plus coverage).We ended up having to pay out of pocket despite having coverage. Afterwards, we had to file OUR own claim. Luckily, we are getting reimbursed. But this should of never happened in the first place. Then we asked him to submit a claim for something else on our truck to see if the repair will be covered under our warranty but he still has yet to do it. I called several times without successful results. I called and asked to speak with the service manager but he/she were too busy to return my call. Talking about TERRIBLE customer service!!!!
My transmission went out just 2000 miles over the... - Chad Thompson
My transmission went out just 2000 miles over the warranty period. They will provide no assistance even though this specific transmission has had numerous problems.
Took my family car here when no one else would see me for... - NateDawg
Took my family car here when no one else would see me for weeks, you could not pay me to take it elsewhere now.
My on line purchase from Starling Chevrolet was great.... - smartone
My on line purchase from Starling Chevrolet was great. Thanks to all especially Samantha Deithorn. Their compassion,understanding and willingness to help meant a lot. And Samantha went above and beyond what I'd hoped. She was a God send. Thank you.
This was the worst experience I’ve ever had at any... - JustTryinToLiveInPeace
This was the worst experience I’ve ever had at any dealership in the last 25 years. I found a Tahoe they had listed for sale on Autotrader, made contact with the sales department, got pre-approved for financing through their website and scheduled an appointment to make the purchase (I live over 2 hours from the dealership). I dropped every, left work and headed that direction. All was going well until…. I make the journey to Herndon, message them that I’m on the way, they respond (perfect we’ll see you soon). I sent them my ETA from from GPS, I arrive on schedule for my appointment. I walk in, sit down and start filling out paperwork only to find out that someone showed up 10 minutes before I arrived and they already started paperwork with them as well. THEY SOLD THE TRUCK TO SOMEONE ELSE AFTER I TOLD THEM SPECIFICALLY, I WILL TAKE IT (SOLD)!!! This is one shady group!!! Do not trust them, do not spend one penny with these people!!! How do you run a business this way?!?! How do you tell someone to come from over 2 hours away to finish the deal, only to jerk it out from underneath them when they walk in the door. Do yourself a favor and never go there! Don’t make the same mistake I did. What a waste of time!!
Dan Vaden was great. Satisfied with the service at Dan... - Greg
Dan Vaden was great. Satisfied with the service at Dan Vaden. My advisor Stacee Marshall is always helpful. Plan to continue with business and recommend family and friends
Easy to work with - Martin
This is the second Tahoe we have bought from this dealership. They are nice and we believe fair with their prices. It is a pleasure doing business with them.
RUN DO NOT WALK!! As far away from Woodruff Chevrolet as... - buddahkahuddah
RUN DO NOT WALK!! As far away from Woodruff Chevrolet as possible, over the past 11 years I have bought 5 new vehicles, resting assured I was getting the best deal going on the previous 4, unfortunately on the 5th one Woodruff Chevrolet’s greed set in, I was given a “Out the door price” from the salesman I have dealt with on all 5 purchases, In sumation the previous sales manager was all about giving you the very best deal, however the current sale manager is all about his pocket, with zero regard for getting you the best price, furthermore the sale manager out right lied to me about the interest rates, just to get me to give up the rebates, even a current employee at Woodruff Chevrolet said quote “It’s ridiculous they take $7,500 in rebates to get this deal” So stay far far away from Woodruff Chevrolet they will rip you off,
Great service - Valerie6528
Fantastic buying experience. My salesman Jeff Stinson, wasn’t pushy at all, he brought a whole new approach to being a salesman. I would highly recommend him at coastal
Saw a used 2013 GMC truck online and called on a Friday... - Bobbyg
Saw a used 2013 GMC truck online and called on a Friday afternoon at 5:30 , just before closing). Thad Kennedy answered the phone and gave me a COMPLETE run down on the vehicle. It was very refreshing to speak with a car salesman that seemed to be up front and honest. The dealership was open Saturday from 8:00-12:00 so I told him I would see him then. We drove from Charleston, SC to Manning and were treated like family. No pressure and very informative as to the history and condition of vehicle. When we sat down to purchase, there was not alot of standard back and forth as we already had our information ready and agreed to a fair price. I would HIGHLY RECOMMEND going to see Thad for your next GMC, Chevrolet or Buick. We may even trade in our current Buick with him as he has won our trust!
I had a bad experience with sales and sales manager. I... - Fjonesjr1961
I had a bad experience with sales and sales manager. I have tried to let it go and use the for service and haven’t been able too get a answer when I call them.Have called them several times and been put on hold only to be told by Marry they are not answering.
I wish I would have dealt with them sooner. It was a... - adamroach26
I wish I would have dealt with them sooner. It was a great experience, from brittany and Teresa to Brian in finance it was a all around good experience. Purchased a 2021 camaro and love it!
First off this is a small dealership but that’s what I... - Mike
First off this is a small dealership but that’s what I like about it. Everyone is so friendly and makes you feel like family. My salesperson Greg took care of me and got me a great deal and the hospitality was second to none. I was in and out in less than 2 hours. I highly recommend this dealership to everyone who is in the market for a car or truck.
BEST SERVICE DEPARTMENT! - Metnyc
The service department/parts department are the best.
They can correct other dealer’s Service Departments
errors, and your car will be so much better off! And so will you! Go to Reichenbach first!
Terrible service department. Spend 2 thousand for a... - G. Davis
Terrible service department. Spend 2 thousand for a alternator that never got fixed. Do not take your car here for service. Total rip-off total
Worst Car Repair Experience - Doug
Took my 2002 Saturn with less than 50,000 miles to Palmetto Chevrolet for a starting problem in July. The car would turn over, but would not start. Four times they called to say the car was fixed. Four times and $2000.00 later the car still won't start. One time they said it was fixed and after I paid the bill they couldn't get it to start. Unbelievable. Waiting for them to tell me a fifth time it is fixed and it is April. This was my worst car repair experience.
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