37 South Carolina Dodge Service Centers

I was in and out without any problems The tech was very - paccomkt

I was in and out without any problems The tech was very good to work with

Byron was very informative and answered all my questions. - struk

Byron was very informative and answered all my questions. Made sure I happy with results

We own a RAM 6. - BrushCreek

We own a RAM 6.7 Cummins Diesel and have had unsatisfactory experiences with service departments at several of the RAM dealers in the Carolinas. We found Carolina Chrysler Dodge Jeep RAM a few years ago and have had outstanding experiences. Their service department staff embody small town values. They are trustworthy, do quality work, and are extremely fairly priced. Appointments always start on-time and they get us out quickly. They saved us a ton of money on a recent brake pad replacement and rotor resurfacing for our dually. We drive an hour to get to Camden/Lugoff, but the drive is worth the time. I don’t trust anyone else to service our truck.

Friendly, very personable and extremely helpful! - Tori Rice

Friendly, very personable and extremely helpful! David Levy is a great sales men that gave all the information needed for any questions I had.

She went far beyond the expected to deliver the ultimate - Watson.title

She went far beyond the expected to deliver the ultimate experience. I have purchased a lot of vehicles in my 60 years, and she made this the most pleasurable experience of all time. Her working knowledge of the product was amazing, and she displayed the expertise to work through my situation with options that I would never have thought about.

Tessa and Junior did a fantastic job. - Bdavis0912

Tessa and Junior did a fantastic job. I will continue to bring my car here

Stephanie and Matt in Service are great. - Bpaul5142

Stephanie and Matt in Service are great. The tire balance with road force fix my vibration. Good service all around.

I recently had my 3500 ram serviced. - Danny

I recently had my 3500 ram serviced. I met Tim Gleason who was my service advisor. He met me as I walked in the door with a smile and asked how can I help you. He answered all my questions and was very prompt and polite. My experience from my initial contact to the finish was spot on.

Very professional and courteous. - dgillespie

Very professional and courteous. All work completed in a reasonable period of time. Great experience

I brought my Jeep for an oil change and Mr. - Florence D.

I brought my Jeep for an oil change and Mr. Jeff helped me with this. No issues with my request; Mr. Jeff even readjusted my rearview mirrors on my request. Am always happy with the Service rep, technician and cashier who processed my payment.

The new GM went above and beyond to fix and ongoing - tymkotz

The new GM went above and beyond to fix and ongoing warranty issue I had been working to correct for 2 years. Corporate gave me the run around and lost my information twice. Service could not get anything done for me. I was about to give up but the New GM immediately fixed my issue. This is how a dealer should act when you buy your car there as well as serviced. Well done!!!! My truck looks perfect again. Thank you .

The service department was helpful and kind, they did - John Patrick

The service department was helpful and kind, they did have a delay in fixing my car but they got it handled. Samantha the exchange coordinator made sure I had a way to communicate with my advisor.

The work was great and got something fixed that should - Chrysler

The work was great and got something fixed that should been fixed. Maria, Buggy, Chester and George were excellent

Purchased a 2500 from them 3 years ago. - chrisvaughn1216

Purchased a 2500 from them 3 years ago. They have performed every service on the truck since. Even with more than routine maintenance issues they have met my expectations

They have alot of turnovers of people here. - bodifordk329

They have alot of turnovers of people here. Never consistent with people or managers. They are nice but not helpful after sale

Took truck in for misfire service and someone helped - Not Happy

Took truck in for misfire service and someone helped themselves to items in my center console and stole something very special to me. Will definitely not return.

Service Team is amazing from the Service Tech up to the - Chris Zimmerman

Service Team is amazing from the Service Tech up to the Manager. Do not let the "Newness" concern you. This team is very knowledgeable, and effective. Make sure that you bring your vehicle soon before the word gets out, and they become slammed with business! It is so great to have a repretable dealership in town again.

Trying to get recalls done on my 2021 ram. - tankwells57

Trying to get recalls done on my 2021 ram. Every time I call Conway Dodge in Conway south Carolina I get the next week run around. The parts will be here next week .The first time I asked about the recall was 6 June. I have called 3 times since then ,every time it's next week. I will never buy another dodge or anything at Conway Dodge. Crappy service department

This dealer has the absolute worst service department - a64cress

This dealer has the absolute worst service department I've ever experienced in any industry. I recently took my truck in to have a water leak fixed. They had my truck for 14 days. During that time, I was promised call-backs at least six times. I left a voice mail for the sales manager. It was never returned. The service tech I was working with flat lied to me multiple times by promising calls and status updates that never came. Several calls rang for about 30 - 40 seconds before going to a message that doesn't let you leave a message, but says something like, "There is no one available to take your call. Thanks for calling. Goodbye," and then disconnects. And this is during their posted business hours. My wife and I have bought five new vehicles over the past nine years or so. I kept going back, thinking that their service department just HAD to have gotten better. I've never been more wrong. And we will never be back. Maybe the Sales folks, or even, say, Management (!!!), could apply some pressure? At this point, that's just not going to happen. This renamed "Legacy" dealership is certainly building one, and it's one I want no part of as a customer. Poor customer service has become a way of doing business. Legacy indeed.

Avoid this dealership at all costs. - MTL8B100

Avoid this dealership at all costs. The Service Manager David D'Ambrosio and his Service Advisor Marcella Nelson are unprofessional to say the least. The big lesson learned about Hoover is that they disassociate themselves from representing Chrysler, Dodge, Ram, Jeep when something goes wrong. If your vehicle was serviced by any other dealer than Hoover they will not back the other dealer's work even though their building sports the logos of Chrysler, Dodge, Ram, Jeep on the building. 84 days and counting since I've seen my 2021 Ram.

Great staff from service to parts to customer service and... - Happy customer

Great staff from service to parts to customer service and sales staff great buying experience always.W e have purchased 4 of our vehicles from Moncks Corner location but our 5 star rating is due to service department and parts department extremely knowledgeable staff and great customer service from them

Luke and Riley were awesome. - Wendypelfrey13

Luke and Riley were awesome. They were honest on what my car needed. I'll definitely be back.

Fast and good customer service - Recardo79

Great people and great service I would recommend to family and friends to go to Bob Richard and they have refreshments while you wait on your vehicle.

Excellent Service! - Donnie

I purchased my Ram at another dealership but due to bad service I started having my service done at Piedmont Chrysler Jeep Dodge Ram about 2 years ago. When I am ready to trade it will be with Piedmont and that is all because of Bryan Ward and the service department. Service is everything to me and Bryan knows me and my preferences. He calls me by name and makes sure that everything that I wanted done is completed right. If I can't trust the dealership to perform service on my vehicle I will not buy from them. I trust Piedmont Chrysler Dodge and recommend them highly.

Good experience - SP

This is my fourth new car I purchased from Quality need I say more. Friendly knowledgeable straight forward sales persons .Great deals. Good service. They spent as much time as needed with me going over new technology in my Maxima. Excellent post sale they do not disappear once they make a sale.