Major engine repair - Robert Royse
I originally came into the dealership to diagnose an engine misfire issue i had been having for a while and could never seem to get it fixed. Judy and the tech dug into the problem and found that my heads were warped. Although this was bad news the team lead by Judy to research and repair my vehicle were amazing. Judy made sure i was informed of the progress consistently and if any problems arose. Judy also made sure i had a loaner car to drive while the repairs to my vehicle were being completed. Judy went above and beyond to research and cover all options with me as well. She did an outstanding job in regards to the repair on my truck as well as making sure i was inconvenienced as little as possible.
Great experience! - James Parker
Very cooperative staff willing to work with me to find what I was looking for and making that happen. Wanted to make sure my experience was good whether I did business with them or not.
New car bought - Jeff432
It started out different with Juanita do all she could to help me find exactly what I wanted. She even worked hard to save money for me in every category. But it does not stop there. The rest of the team even saved me more. Best deal ever.
Salesman review - JRM
Our salesman Marco was a delight. Showing us all the benefits of our new 2017 Dodge truck, he couldn't have been any more informative and considerate. We are extremely glad we went to Rockie Williams to purchase another( yes, another) truck. The price was in our budget and our trade-in was reasonable. Thank you
Top Reviewed Specialists At This Dealership
Marissa did an excellent job ! - JeffiServe
We had an amazing experience with Marissa and Stan McNabb. This was our first new car- Jeep Renegade and appreciate her knowledge and experience. Marissa made sure we understood call the features before we left the lot. The follow up after the sale was appreciated.
Sales and Leasing Consultant
Great customer service - Rusty Wallace
My girlfriend and I traveled from Nashville to Gatlinburg yesterday morning and ran into transmission issues in my Dodge Ram about 15 miles just west of Cookeville. I decided to ease to Cumberland and see what they could do. I explained our situation and Mike M. in the service center got us in with high priority being travelers, and we were taken care of and back on the road in less than 2 hours. We were always offered to be taken back to the dealership if we ran into further trouble (within obvious reasonable distance) once we left. Excellent staff, excellent service, excellent experience. Definitely recommend Cumberland Chrysler to anyone traveling through or living in the Cookeville area. I absolutely felt like a person and not just a number with Cumberland Chrysler. Kudos to them!
Really great experience - Keefer726
I went to this dealership last week, the employees were all very friendly and helpful. I was shopping for a new dodge ram truck and a woman named Jennifer was super helpful and made the car buying process very easy. I ended up buying the ram and compared to two other dealerships I visited in person and multiple websites online I ended up paying near $3,000 less than the other dealerships wanted for the same ram. Overall the experience was suprisingly easy and I will definitely be taking my truck to the dealership for service for many years to come.
Great experience! - Curtis Damien
Our sales rep. Brian Hughes listened to what we expected, found it and made it fun and easy. Every step of the process was low stress, not forced, explained well and finished quickly. No negatives to report and we are pleased with our vehicle and the price we paid. We were approved by a local bank with a very good rate but the finance manager was able to beat that rate, processed everything quickly and gave great explanations also!
Thank you everyone for a great job!!
Nailed it! - rickyc123
Came to the dealership and talked to Spencer & Kendal explaining what we were looking for in a Ram truck. The first truck we looked at was a swing and a miss for us,however Spencer went to digging further through the inventory and found the perfect Ram 2500 for us. The negotiating the numbers took some work but the guys came through for us & we drove the truck home that day! Can not say enough about the guys here, Thanks!!
Professional Sales/Leasing Consultant
Customer Relations Manager
Great Overall Experience - JeffCarBuyer
I have had wonderful service from this dealer. Overall, I have been very pleased and would highly recommend them for your service needs. Great work with a smile. Great shuttle service too!
Bought a used Truck - JayCanyon
I just bought a used truck today at Steve Jones Chrysler Dodge and Jeep and I had the best experience buying with them. I had been shopping around through the whole nashville and mid TN area and had some really bad and rude experiences. Glenn was super friendly, honest and understanding. He really was genuine and all the rest of the staff there were very nice as well. I'd definitely recommend shopping here if your on the market for a new or even used vehicle! It was a fast, quick and easy process and they weren't pushy or trying to be forceful either.
AWESOME Experience - JeepLvr
Okay, so I know this is hard to believe but there really is a car dealership and a car salesman that treats a customer with respect. I know, I know, you are thinking I am under the influence of something but guess what? I'm not and it's true. My husband and I were in the market for a new 4 wheel drive vehicle and I stopped by Stinnett Chrysler Dodge Jeep in Newport, TN., on my way home from work. I wasn't immediately descended on by a salesman, which was nice. I went into the showroom and met Mr. Bill Francis. He wasn't "honey this or honey that". He treated me very professionally. I told him what we were looking for and he suggested we get pre-approved through the dealerships website and then we could look at vehicles and options from there. He didn't drag me by the hair to sit down and "work the numbers", which I had heard before. Bill didn't call or email every hour. He let us do our homework and when we were ready he was there for us.
He also understood that my husband and I are professionals and lead EXTREMELY busy lives. When we finally decided on a vehicle he made sure that the paperwork was handled quickly and efficiently by the finance department as it had to be done on my husband's lunch break. Also the gentleman "Curtis" in the finance department was polite and thorough. He went over the options as far as warranty plans and he respected our choices. He made suggestions based on his experience. He turned what is usually a painful, excruciatingly long process into an informative, professional and concise process.
I highly recommend Stinnett Chrysler Dodge Jeep. It is a small town dealership that still treats customers with respect. Very rare in our world. Thank you Bill, Curtis and the Stinnett family.
Amazing buying experience! - Amanda P.
My husband and I had been to four other dealerships in one day looking for the right SUV. The salesman at the places we stopped at were really pushy and only wanted to sell us what we didn't want. We decided to stop at Taylor Automotive on our way home to McKenzie. We met Kevin Kelley and for the first twenty minutes we never even spoke about an SUV. He was a genuine nice guy who asked us about our family and how he could help us. I wanted a Honda Pilot and he happened to have one with real low mileage. The price was a little out of our budget but the monthly payment was where we kind of expected it. We needed to think on it over night and Kevin said that was fine and understood. We talked to the sales manager Chris who was as nice and understanding as Kevin. We drove home and talked about it and we were debating on going back in the morning. Kevin called me and asked if I really wanted the vehicle and I told him yes. He said he was having it cleaned up and Chris was going to redo the price on my trade in. Kevin and Chris were not your typical salesman but they did persuade us to buy it. They did not pressure us and were not pushy at all. They both took the time to explain to us different things and they valued our time. I would recommend Kevin to anyone buying a car!
very professional and courteous - JGreis
Great job by an experienced group. In and out in no time, efficient. Will continue to have my vehicle serviced at this location from now on.
Professional - dorothy.taylor
I had a gratifying experience at Alan Vines with the purchase of my 2017 Hyundai Tucson. I was quickly greeted upon arriving at the dealership. I was presented with upfront pricing.
Best dealership in the south - Balance169
Ron Radcliffe And company at Beamon Dodge are by far are the best dealership around. This is my second car purchased from Ron and I specifically went to Ron as I was extremely impressed with my last purchase. Not only did I return to Beamon Dodge - I traveled four hours to buy another vehicle from them. I will do it again shortly when it’s time for my wife to purchase a new vehicle. The dealership is fair and don’t play games. Great experience and would highly recommend Ron and Beamon Dodge.
Best dealership in middle Tennessee!! - Azaya
If you're looking for a new ride in the middle Tennessee area go to Gupton! They provided me with excellent customer service. Madison Kahn was especially helpful!
Oil change - Dolittle50
Good got me and my granddaughter in and out like getting coupons so I can use dealerships. Please send out more coupons so we can come back
2018 Dodge Demon-worth the Drive - DemonDodge
Drove over 4 hours to buy my 2018 Demon from these guys. Pete and Paul were great to deal with. The only dealer in the state that didn’t mark this car up over sticker. Next car will be from them as well
Great experience and was super easy and fast - Khale_7
Matt was great along with the other guys at Farris! They went above and beyond for me! They helped me get into a vehicle that I have wanted for a very long time gave me a great price for it too. I definitely recommend going here they will work with you and help you get into the car you deserve.
Sales associate - Tiffany Fugate - SavannahTN
I was contacted by Tiffany in response to a internet inquiry about a 2016 Dodge Ram in Nov. 2016.
Any questions , concerns were answered in a timely manner. I found her representation of the dealership to be courteous, kind and professional. She was prepared with all the information I requested in our phone, text or email contacts. Upon my arrival to the dealership Tiffany greeted me at the door, had the truck cleaned and available for a test drive. She also understood/respected I was on a short timeline when I arrived. Long story short, the next day she drove the vehicle 2.5 hours (one way) after a full workday and personally delivered the vehicle! She stayed true to her words from start to finish. Class act.
I would HIGHLY recommend Tiffany Fugate to others in search of a vehicle.
She paid attention to my budget. She did not use pressure sales tactics (thank you). It is obvious she takes pride in her customer service skills. Five starts for her quality of work, friendliness and customer service.
FYI: I contacted three other Dodge Dealership internet services concerning similar vehicles and it was not even close after the first initial contact. Her work was heads and shoulders above the other three internet contacts.
The three star rating (shown above) for the dealership is for management. Three managers at the building/showroom/lot that evening and not one took the time to introduce themselves. As a first time visitor/potential customer in your dealership I hope you would extend that common courtesy. Next time please. Thanks.
great to deal with - sandra eldreth
Dale Morrell was great! answered all my questions and really went the extra mile. have been a customer for years and came away satisfied once again! thanks Friendship and thank you Dale!
Best experience yet - Gail Shults
My fiancé and I went to 2 other dealers the day we went to Lenoir City Dodge. We had a 2017 ram 1500 quad cab and the kids complained all the time of not having enough room. So we decided to trade for the crew cab. We first went to the dealership where we got the other truck. Wouldn’t try to help us. Went to our local dealership. No luck. So I hit the internet. We found the truck we wanted to begin with on Lenoir City dodge website. I made a call and talked to JC who is the sales manager and set up a time to go check it out. When we arrived JC and a sales person met us at the door. Our sales person was Bill Presley. He did everything he could to make sure we got the truck we wanted and the payment range we wanted. This is the best dealership and sales people we have ever worked with. We will definitely be back and we recommend them to all of our friends and family. Thank you JC and Bill. You all are great
Awesome - Steven Dettmar
Steve Wright was a awesome sales person. He gave us all the time we needed and had all the answers. After a pleasant conversation with Jim (sorry not sure on the name) in finance we left with a beautiful new Jeep Renegade.
Great Buying Experience - GinaF
My salesman Eddie Wiggins was wonderful. He is really knowlegebl, patient and professional. I really love the energy he exhibited in assisting me in my car buying experience. Anthony and Brandon was also great in making this a good experience. Thanks guys, you all are wonderful.
I am amazed! They give a huge deal!! - Cubano Orelbys
I knew my credit was very low but Andy Chea help me to get a new car saving me around $6300 from the original price. If you are looking for a deal ask for Andy 615-275-6002, he will help you to get a new vehicle and save you $ regardles your credit score. Thank You Andy Chea again for your help. Gracias hermano por ayudarme a comprar mi auto nuevo. Te voy mandar a todos mis amigos y conocidos al dealer.
Great Experience - Arfh2017
We purchased a vehicle from secret city after going to the other Chrysler dealership in town. We were blown away by secret city’s customer service and the overall experience. We thoroughly recommend them.
Greg Larue was great. - Martha and Bobby
We drove several vehicles and he never made us feel rushed, answered all our questions and was not pushy. Will definitely call him for our next purchase.
Triple A Experience - Gsplprch1
I am an 81 year old retired minister and I live in Anniston, Alabama. (Roll Tide). I was in search for a late modle Lincoln Town Car. I used a search engine and located a 2009 Town Car at Moss Motor Co in Tennessee. I called and talked to one of their salesmen (Ben). I cannot tell you how many times I have purchased cars in the last 50 p;lus years. This was the best car buying experience I EVER had. Ben was one of the most helpful salesman I ever dealt with. I drove to Tenn with my wife and it was HOT and when we arrived Ben met us and welcomed us and gave us a cold drink. Then we met the used car manager who was also very cooperative and helpful. I was really floored when they bought our lunch. Who ever heard of such a thing. These guys are really "unreal". No doubt this was the best car buying experience I EVER had. I had to pinch myself to make sure I was still alive. I would encourage you to check these guys out . Fantastic. Unbelieveable. Every car dealer could learn from this company. A special thanks to Ben and the Used Car Manager for their help in making our vist so enjoyable.
Great customer service - Cg5655
My husband and I received hands down THE BEST customer service from Moustafa and the rest of the dealership! I would highly recommend Moustafa when you’re looking for a vehicle. Financing team was phenomenal as well. We left the dealership with zero questions as they were answered very quickly as they came up. If they didn’t know the answers they went and found the information so we weren’t filled full of false info. Would definitely come back to this dealership!
Service Lane Manager
Crown Chrysler Dodge Jeep Ram