Service with a smile - Roballday24
I brought my Chrysler 300 in for a few repairs and I met with Mr. Josh Walker he was very professional and courteous. I would recommend Crown Chrysler Dodge and Jeep for dependable service. Thanks
Top Reviewed Specialists At This Dealership
Sales and Lease Consultant
Best car buying experience - Raetzel0104
Pat was an amazing salesman. He was personable and wanted to make sure we were happy. I will be recommending this dealership to everyone. I will most definitely send everyone to Pat for their car buying experience. Thank you guys. I love my Dodge Durango!
Professional Sales Associate
Great folks - Bw 16
I went to get a appraisal on a 04 ford pick-up thinking there is no way I would get anything for it cus of high mileage. The used car manager and salesman where very nice and went out their way to help. I ended up walking out with a new used pick-up and a GREAT DEAL. I would recommend everyone should give them a try. I'm sure that they will have just as good of experience that I did.
Amazing - Dbowen1996
Marissa was amazing very friendly and helpful. Always made sure we knew what was going on. I would recommend her to anyone best experience I have ever had buying a vehicle!
Sales and Leasing Consultant
life time extended warranty on 2015 renegade - escoggi
Patricia Neal, did a good job taking time to answer our questions & texting to find out what we needed to know for our decision about the extended warranty.
ABS light flashing - DeWitt Logsdon
It got reprogrammed without charge. The ECM module was replaced a few weeks ago whihh led to the ABS light flashing. Fortunately dealer reprogrammed without charge. I was shocked.
Professional Sales/Leasing Consultant
Super nice and accommodating! - Rockman55
Pete was very helpful throughout the process of getting my suv serviced. My tune up and oil change went well but as another problem arose he took the time to troubleshoot without wasting time or overcharging me to fix the problem. Trust is major when it comes to car repairs!
Excellent job Homer Shelton - Ramguy
Had a very good experience at Homer Shelton John Houston was great to work with he went above & beyond just like a soldier would, I will honestly recommend him to anyone. My situation was kind of complicated but the staff at Homer never gave up on me & for that I commend all you guys for that. John you are a great american. Hope you sell many trucks & cars
The best car buying experience I ever experienced - Thansen321
My credit is poor, my income is low and when everyone else turned me down or wanted a big down payment these guys helped me out. They worked just as hard for me if not harder than if I’d walked in with gold on my fingers and cash overflowing. From my pockets. So they gave me the fresh start and benefit of the doubt. I walked away with a brand new vehicle. I love it.
Gran ofertas vengan aqui con Andy Chea - jos ven
La atencion fue exelente, el vendedor nos atendio de la mejor manera, muy profesional, y lo mejor q pudimos entendernos en español.
No pierdan el tiempo y vengan a hablar con el
Bought a used Truck - JayCanyon
I just bought a used truck today at Steve Jones Chrysler Dodge and Jeep and I had the best experience buying with them. I had been shopping around through the whole nashville and mid TN area and had some really bad and rude experiences. Glenn was super friendly, honest and understanding. He really was genuine and all the rest of the staff there were very nice as well. I'd definitely recommend shopping here if your on the market for a new or even used vehicle! It was a fast, quick and easy process and they weren't pushy or trying to be forceful either.
AWESOME Experience - JeepLvr
Okay, so I know this is hard to believe but there really is a car dealership and a car salesman that treats a customer with respect. I know, I know, you are thinking I am under the influence of something but guess what? I'm not and it's true. My husband and I were in the market for a new 4 wheel drive vehicle and I stopped by Stinnett Chrysler Dodge Jeep in Newport, TN., on my way home from work. I wasn't immediately descended on by a salesman, which was nice. I went into the showroom and met Mr. Bill Francis. He wasn't "honey this or honey that". He treated me very professionally. I told him what we were looking for and he suggested we get pre-approved through the dealerships website and then we could look at vehicles and options from there. He didn't drag me by the hair to sit down and "work the numbers", which I had heard before. Bill didn't call or email every hour. He let us do our homework and when we were ready he was there for us.
He also understood that my husband and I are professionals and lead EXTREMELY busy lives. When we finally decided on a vehicle he made sure that the paperwork was handled quickly and efficiently by the finance department as it had to be done on my husband's lunch break. Also the gentleman "Curtis" in the finance department was polite and thorough. He went over the options as far as warranty plans and he respected our choices. He made suggestions based on his experience. He turned what is usually a painful, excruciatingly long process into an informative, professional and concise process.
I highly recommend Stinnett Chrysler Dodge Jeep. It is a small town dealership that still treats customers with respect. Very rare in our world. Thank you Bill, Curtis and the Stinnett family.
Amazing buying experience! - Amanda P.
My husband and I had been to four other dealerships in one day looking for the right SUV. The salesman at the places we stopped at were really pushy and only wanted to sell us what we didn't want. We decided to stop at Taylor Automotive on our way home to McKenzie. We met Kevin Kelley and for the first twenty minutes we never even spoke about an SUV. He was a genuine nice guy who asked us about our family and how he could help us. I wanted a Honda Pilot and he happened to have one with real low mileage. The price was a little out of our budget but the monthly payment was where we kind of expected it. We needed to think on it over night and Kevin said that was fine and understood. We talked to the sales manager Chris who was as nice and understanding as Kevin. We drove home and talked about it and we were debating on going back in the morning. Kevin called me and asked if I really wanted the vehicle and I told him yes. He said he was having it cleaned up and Chris was going to redo the price on my trade in. Kevin and Chris were not your typical salesman but they did persuade us to buy it. They did not pressure us and were not pushy at all. They both took the time to explain to us different things and they valued our time. I would recommend Kevin to anyone buying a car!
Fine job - George
Quick in and quick out. Ryan took down my problem and kept me informed during the service of my Jeep. I talked to the mechanic and he was very good at explaining my problem
Great Service. - Jermaine Damron
I have done business with this dealership for over a decade. The reason why is because of the customer service and wide selection of cars and trucks. You can’t beat these guys on making a deal.
Great sales - Rabbit
Mickey Dolan was great. He made sure to get my payments down to where I can afford them and helped me find a car in my price range. I got a 2012 Nissan Altima and love it. Everybody there was real nice.
Awesome dealership and awesome salesman Walter Lee - doodlbugg11
Gupton and Walter went above and beyond my expectations in purchasing a new car. I gave them the three things I was looking for in a vehicle. He did research in their inventory and when they didn’t have it, he offered to order it for me. I declined that offer. Walter didn’t give up, he searched until he found the vehicle. I had the easiest experience with the financing and overall purchase.
Justin Stricklin is the MAN - Everkleen2
I came to this dealership to try out a vehicle and Justin Stricklin was assigned to me as a sales rep. He was STELLAR. He knows his vehicles and he truly has the customer's best interest at heart. I really appreciated the time he took to let me ponder the decision and help me uncover what I really wanted. In the end, I chose to purchase an entirely different vehicle elsewhere, but I would still recommend this dealership. Beyond the dealership, I would recommend Justin Stricklin.
Great customer service - Rusty Wallace
My girlfriend and I traveled from Nashville to Gatlinburg yesterday morning and ran into transmission issues in my Dodge Ram about 15 miles just west of Cookeville. I decided to ease to Cumberland and see what they could do. I explained our situation and Mike M. in the service center got us in with high priority being travelers, and we were taken care of and back on the road in less than 2 hours. We were always offered to be taken back to the dealership if we ran into further trouble (within obvious reasonable distance) once we left. Excellent staff, excellent service, excellent experience. Definitely recommend Cumberland Chrysler to anyone traveling through or living in the Cookeville area. I absolutely felt like a person and not just a number with Cumberland Chrysler. Kudos to them!
Travis was very good - Iva 1942
Travis was very friendly as was everyone else They went out of there way to get me the color I wanted would highly recommended Farris to anyone
Korey Rush is The Man - Kristopher Edwards
When my wife and I turned in her Honda in Jackson, TN we had no intentions of driving to Memphis to get her a new vehicle. We stopped at the Jeep dealer in Jackson to only find that while there did not appear to be many customers inside, they were apparently too busy to make a sale. After a few moments of standing in the showroom looking around at people that appeared to be afraid of taking our money, we decided it was time to go. I explained to my bride that I was more than happy to drive to Memphis to see what we could find and we would just make a day of it by going to lunch while in town. We arrived at Wolfchase and found who was going to be our salesman standing in the parking lot almost as if he were waiting for us. Don’t misunderstand me. We were not swarmed by a pushy salesman, but were greeted by a very friendly person.
Korey Rush greeted us both and asked if there was anything he could help us with. I explained that we were wanting to look at the Jeep Compass and Korey explained that we could walk the lot and take our time looking at every vehicle they had if that was what we wanted to do. My wife found one that she thought she liked but after the test drive was no longer a fan. My wife likes power and while this vehicle is nice, it lacks the power that she desires. We explained to Korey that we were going to have some lunch and talk about our options and would likely return to continue our search. I asked Korey if he could recommend a good BBQ restaurant nearby and Korey was just as friendly sending us away as he was when we pulled in the parking lot. Korey never tried to convince us to stay and just agreed that we should go have a good lunch and then come back to allow him to help us find a new vehicle that we were both happy with. After dining at Korey’s recommended restaurant, which was the best BBQ my wife and I have ever had, we returned to find my wife’s new vehicle.
After test driving the 2018 Jeep Grand Cherokee, it was all about getting the numbers right. I must admit that this was when I figured the personality would change and Korey would turn from his friendly side to more of a salesman. Nope!!! Korey remained just as calm and collected as he had been the entire time. With just a few discussions, we were pleased with the final offer and were signing documents.
Needless to say, we left the dealership with a new vehicle that my wife absolutely loves and even made a new friend. I highly recommend you start your search with Wolfchase and ask for Korey. He’s a great guy and makes the car buying, or in our case, car leasing experience very painless.
Bill P. - Minishia Coker
He helped us replace a car and find our family a dependable vehicle. He worked with us past his scheduled hours and went above and beyond. He puts hisself in your shoes and wants the best for your family as his.
Bad people - Michael Garrett
Please take my advice do not ever purchase a car at this dealership they screwed me and I'm in the car business actually so that should tell you something please stay away
OIL CHANGES NIGHTMARE - lee
I've had my vehicles scratched on the drivers door during oil changes over and over again. They just did it too me again last weekend. I hope they enjoyed doing this too me again.....it is the last time they will have the chance too ruin my door with careless mechanics. If you buy here don't let them service your vehicle.
Awesome - Steven Dettmar
Steve Wright was a awesome sales person. He gave us all the time we needed and had all the answers. After a pleasant conversation with Jim (sorry not sure on the name) in finance we left with a beautiful new Jeep Renegade.
ford ranger - Dcmaness
Mike was very courteous and helpful with our purchase process, Rey happy with our purchase. Everyone was very professional and proficient with our purchase thanks
Very helpful service - Joshua Granier
Service was quick to diagnose issues with my truck and repairs were done within a timely manor. They were very knowledgeable. They have been servicing my trucks for the last four years.
Mark Stanfill - Mark Stanfill
I helped my father purchase a demo. Jamie was very helpful and went beyond the call of duty in helping us with this purchase. Steve the owner also stopped in to say hello. I recommend this dealership to anyone. Mark Stanfill
Wonderful experience - Jessimaca317
I’ve been to many dealerships over the years but this was the first time I’ve been to purchase my own vehicle. I’ve always hated going car shopping due to the dealership experience. However, I must say that with Rice Chrysler dodge and Jeep in Alcoa, I had a wonderful time buying my Jeep! They were professional and nice and didn’t swarm you like most places. Highly recommend getting your next vehicle from them!
Buyer beware - Sc
Car buyers beware: do not buy a car from Secret City Chrysler in Oak Ridge! There are too many other options for buying a car in this area.
Franklin Chrysler Dodge Jeep Ram
Miracle Chrysler Dodge Jeep Ram
Service Lane Manager
Crown Chrysler Dodge Jeep RAM Fiat