Experience matters. - RickR
Dan Smith has experience plus a nice personality. He made sure we got all the incentives that we qualified for. Both my wife and I recommend that you ask for Dan when you come it.
Top Reviewed Specialists At This Dealership
Sales and Lease Consultant
Oil Change - edogletr123
Has an oil changed performed along with a courtesy wash. All service was performed in a timely manner. Very satisfied with the service. No problem coming back for future service.
New Car Sales
Great - Bryson21
Like to thank Chase Christian for being so helpful and helping me get my truck. He is very polite and knows his job. I had a great experience with dodge
Sales & Leasing Consultant
Car Purchase! - User23
Had the opportunity to work with caleb in getting in a new dodge down at Freeland auto and I must say. Caleb has taken good care of me every step of the way. Showing great professionalism and customer service! Go see caleb!
Bilingual Sales Consultant/Se habla espanol
2017 Altima - Ky1234
Great experience.... Got a great deal. No hassle! Had multiple cars ready for me to look at when I go there because I didn't have a lot of time. Wish the dealership offered some of the lifetime (Various names) that others offer you for buying from them if you get a certified used car. Would buy from here again though. Salesmen don't worry you to death!
Smooth transaction. Great people! - Edentulator931
I recently wrecked my truck and needed a replacement. I found a used one on their lot that was perfect. My salesman was Corey and also dealt with used car manager Ricky. Couldn’t have been happier. A big thank you to them and entire team!
Just bought my first Jeep from John. - Merz
My husband and I drove 1 1/2 hours to Stan McNabb Dealership in Tullahoma, TN. We had excellent service from John Steverson! What I thought would be a day just looking at Jeeps became the day we finally purchased one. I can’t thank John enough for working so hard for us to get a good deal!
Sales and Leasing Consultant
Stress free and Easy! - MOM365
Searching for a new vehicle can be very stressful. Being a mother of 4 boys on a budget I needed something reliable at a reasonable price. I live in Jackson, Tn, John Houston and staff made the process very fast and easy. It was definitely worth the drive!! My family and I love our new 2007 GMC ACADIA!
Service - steelersusie4520
My Jeep needed an Oil Change and Tire Rotation. Tonya the service rep was as always wonderful, greeted me with a smile and quickly took care of me. The process was quick and painless.
Franklin CDJR is a 5 star experience!
Professional Sales/Leasing Consultant
Service Scheduled Online - heyreff
Service scheduled online. Service manager was ready to process service. Service began immediately. Staff friendly. I will continue to make the drive from Huntsville for any service required.
Awesome Customer Service - Chelsss1
I had such a smooth and easy transaction with this dealership. The entire crew really keeps good hospitality and will make you feel really good about your decision. I will always choose to buy my cars here. Thank you again!!
Sales and Leasing Specialist
Sales & leasing
these people saved my bacon. - Failed turbo travelor
I was towing a heavy trailer on the interstate near by when I had engine trouble. I was able to limp in to the dealership at noon and by the next morning I was on the road. The service department bent over backwards to help me out and get me going. I have never in my 38 years of driving been treated so well by a car dealership, The service manager Eric was amazing, this guy is a true professional, he really cares about his job and his group of service employees. My hat is off to these folks, If I was ever in the area and in the market for a newer RAM truck I would buy it from these guys just due to the service experience I had.
AWESOME Experience - JeepLvr
Okay, so I know this is hard to believe but there really is a car dealership and a car salesman that treats a customer with respect. I know, I know, you are thinking I am under the influence of something but guess what? I'm not and it's true. My husband and I were in the market for a new 4 wheel drive vehicle and I stopped by Stinnett Chrysler Dodge Jeep in Newport, TN., on my way home from work. I wasn't immediately descended on by a salesman, which was nice. I went into the showroom and met Mr. Bill Francis. He wasn't "honey this or honey that". He treated me very professionally. I told him what we were looking for and he suggested we get pre-approved through the dealerships website and then we could look at vehicles and options from there. He didn't drag me by the hair to sit down and "work the numbers", which I had heard before. Bill didn't call or email every hour. He let us do our homework and when we were ready he was there for us.
He also understood that my husband and I are professionals and lead EXTREMELY busy lives. When we finally decided on a vehicle he made sure that the paperwork was handled quickly and efficiently by the finance department as it had to be done on my husband's lunch break. Also the gentleman "Curtis" in the finance department was polite and thorough. He went over the options as far as warranty plans and he respected our choices. He made suggestions based on his experience. He turned what is usually a painful, excruciatingly long process into an informative, professional and concise process.
I highly recommend Stinnett Chrysler Dodge Jeep. It is a small town dealership that still treats customers with respect. Very rare in our world. Thank you Bill, Curtis and the Stinnett family.
Amazing buying experience! - Amanda P.
My husband and I had been to four other dealerships in one day looking for the right SUV. The salesman at the places we stopped at were really pushy and only wanted to sell us what we didn't want. We decided to stop at Taylor Automotive on our way home to McKenzie. We met Kevin Kelley and for the first twenty minutes we never even spoke about an SUV. He was a genuine nice guy who asked us about our family and how he could help us. I wanted a Honda Pilot and he happened to have one with real low mileage. The price was a little out of our budget but the monthly payment was where we kind of expected it. We needed to think on it over night and Kevin said that was fine and understood. We talked to the sales manager Chris who was as nice and understanding as Kevin. We drove home and talked about it and we were debating on going back in the morning. Kevin called me and asked if I really wanted the vehicle and I told him yes. He said he was having it cleaned up and Chris was going to redo the price on my trade in. Kevin and Chris were not your typical salesman but they did persuade us to buy it. They did not pressure us and were not pushy at all. They both took the time to explain to us different things and they valued our time. I would recommend Kevin to anyone buying a car!
Awesome Dealership - The Eatons
The staff was very friendly, helpful, and professional. My husband & I were very pleased with the entire buying process. I rode off the lot with an early Mother’s Day gift. 2018 Dodge Challenger. They made sure it was clean & full of gas before I pulled off the lot. Yes I’m one Happy customer
Great Experience - mikey
Shopped around a lot at different dealers and websites. No one could beat there prices. drove up from the Chattanooga area after looking at their website. Had an idea what I wanted when I got there. Worked with Mickey Dolan. He was very professional and courteous. Will return for future purchases.
Justin Stricklin is the MAN - Everkleen2
I came to this dealership to try out a vehicle and Justin Stricklin was assigned to me as a sales rep. He was STELLAR. He knows his vehicles and he truly has the customer's best interest at heart. I really appreciated the time he took to let me ponder the decision and help me uncover what I really wanted. In the end, I chose to purchase an entirely different vehicle elsewhere, but I would still recommend this dealership. Beyond the dealership, I would recommend Justin Stricklin.
Service???? - Disgruntled
To start with, when my truck was towed in they told me it wasn't there, they couldn't find it. They never called to tell me when they did find it. They have had my truck for a MONTH now and I can't get anyone to call me back. I have to call them to find out what's going on with it. Worse experience ever, not returning.
Purchase of new vehicle - Scotke01
Zack did a great job.. I had a few concerns which he handled very professionally... I would recommend zack as well as the Farris dealership for anyone looking for a fresh start on rebuilding their credit
Awesome dealership and awesome salesman Walter Lee - doodlbugg11
Gupton and Walter went above and beyond my expectations in purchasing a new car. I gave them the three things I was looking for in a vehicle. He did research in their inventory and when they didn’t have it, he offered to order it for me. I declined that offer. Walter didn’t give up, he searched until he found the vehicle. I had the easiest experience with the financing and overall purchase.
Amazing Customer Service - casino
I visited Wolfchase Dodge, Jeep, Chrysler Ram a couple of days ago inquiring about purchasing a Dodge Challenger.. LaShonia Ingram was an awesome sales Consultant..
Smooth and enjoyable. - RAMMMBO
The whole team was great and made the purchase easy. Marcus was great and very helpful, yet gave us space when we needed to talk.
AMAZING!!! - Moneybag 12
Daniel was really helpful and friendly while helping me look for a car with a great price. I would recommend him to everyone. Thank you!!
Used vehicle ripoff - Dissatisfied
I traded 2 vehicles in on the 2015 Jeep compass, Jeep had a miss in it that royston denied said it passed a 61 point inspection well after taking it back for the third time the service manager drove it and acknowledged there was something wrong now they are charging me with the repairs hadn't even had it a month yet so if anyone is looking for a used car or truck DO NOT GO TO ROYSTON MORRISTOWN TN
Love this place! - Brilynn
Helms is by far the best place to deal with any kind of car issues or purchases!! The service department is by far the best of any dealership I’ve ever been to. They truly care about you and make sure that your car is running right at all time. They always go above and beyond to make my time there wonderful. I will never take my car anywhere else.
ford ranger - Dcmaness
Mike was very courteous and helpful with our purchase process, Rey happy with our purchase. Everyone was very professional and proficient with our purchase thanks
They Pulled A Bait & Switch On Me - Joseph Rzeczycki
I got interested in a white 2011 Toyota Prius they now have. I wanted to swap my 2014 Elantra for it (so I'd get better gas mileage and get $$$ back). Someone named Ashley Stone told me via email that "I could probably swap them and get a positive amount back for the Prius", meaning that I'd probably get cash back on the swap. I told them I'd be up the next day to drive the car. I drove the car with Jessica Bellamy with me (their sales lady). They drove my very nice car and gave me an offer of $5850 + my car for the 2011 Prius, after she told me via email that I'd "probably get cash back". I was shocked and a little angry. Then he said $5150 + my car. Needless to say. I refused and drove back to Johnson City. So I wasted 70 minutes to drive there, plus the time wasted driving the car and talking to their sales people.
I'd never deal with these clowns again. Beware, they can't be trusted for anything they say. They will turn around and stiff you no matter how far you drove to get there.
Positive Buying Experience - Tortola
Ordered a new Jeep Wrangler through Ben Stott. Overall experience was great...informative, responsive and they did what they promised. Ben was great to work with.
Best experience ever - My Kia123
Me and my husband was looking for a SUV, in our price range to fit our budget. Brian Myers found us the vehicle we wanted at a payment we could afford. I have never been treated so nice and respectful by anyone before, you guys have truly earned my business from now on. Big thanks to Sherry Riggs for getting our financing completed. Thanks again guys, you are truly a blessing
New Wrangler purchase - Not a serious buyer?
Pleasant purchase experience. No pressure, full disclosure, good selection, fair price.
Salesman (Paul) was thorough, professional and friendly.
I had not gone in planning to trade my ‘05 Wrangler for a new one but the price was attractive so - why not.
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