2,771 Texas Used Car Service Centers
Everyone was so helpful. - Nattaly
Everyone was so helpful. I was able to drop off my car to get serviced and it was ready within a few hours!
Top Reviewed Service Specialists At This Dealership
Service Advisor
Service
Outstanding customer service by all workers and very - KUNGFUAQUARIUS1
Outstanding customer service by all workers and very attentive to detail. Feel comfortable coming here to get service for my car all the time!
Great selection and sales staff. - Tom.j
Great selection and sales staff. Oil change and tire rotation is fast and efficient the really weak spot is general service. Fir years they have told me I would have to leave my vehicle fir 7 - 10 days if any diagnostics is required very very poor!
I'm a return customer to AutoNation Ford Collision in - alfadam36
I'm a return customer to AutoNation Ford Collision in Fort Worth and it's because of the impeccable work they do. On my last visit my repairs completed on time and I was kept informed often. The customer service is awesome and the service advisors especially Elizabeth Baxter are the best. Thank you so much my car looks fantastic
Excellent service. - Mdiaz
Excellent service. Mrs. Silvia has very good people skills, is easy-going, and provides proper information very professionally.
Very Proffisional and Helpfull Rasie Hernadez took there - Gc
Very Proffisional and Helpfull Rasie Hernadez took there time to help us out very sanctifies
The staff greeted me promptly and was very helpful - W. Hill
The staff greeted me promptly and was very helpful throughout my service. I don’t think a 15-word minimum sentence is necessary.
Service Consultant
They were fast and effective at fixing the issue with my - kxchambers88
They were fast and effective at fixing the issue with my vehicle. The communication with Nick was grea
Service Director
Service Manager
Driver side bird view camera wasn’t working and Leo knew - maurovalle3
Driver side bird view camera wasn’t working and Leo knew exactly what was wrong with my vehicle, ordered the part for me and send me on my way. Once the part arrived he called me back to get it installed and my vehicle was ready in no time.
The customer service representative are always - Robert
The customer service representative are always professional. They always answer my questions.The customer waiting area is always looking clean and professional.
Sergio provided quick service updates via text messages. - Jbc12345
Sergio provided quick service updates via text messages. He provided friendly service. He answered my questions.
Great service every time. - Mivette89
Great service every time. There have been a few times my car has been returned with new interior and exterior scratches, but other than that, I have been happy with the service.
Vey professional and cortius and friendly, very - neojose11117
Vey professional and cortius and friendly, very convenient carpool and the price was very fair
Parts Front Counter
Great service at a fair price. - rjolly101
Great service at a fair price. Got to the work soon after I arrived and performed all work expeditiously and completely. Thank you.
My experience with Toyota Rockwall has been consistently - CBROWN46
My experience with Toyota Rockwall has been consistently exceptional. I have Brian the past two times as my Advisor, and he has upheld the bar of service excellence. He has tended to my needs and shown much professionalism in the process.
Assistant Service Advisor
Assistant Service Manager
My wife was treated with respect and consideration. - jmhulon
My wife was treated with respect and consideration. Each area of service needed on her car was explained to her and she was in and out in less time than she had expected.
GM Service Advisor
Matt was my service technician, he was awesome hands on - abraggs623
Matt was my service technician, he was awesome hands on communication.great customer service . I wasn't able to get a loaner vehicle for the time my car the few days was car was being serviced. That is the only inconvenience I had.
Everything about this dealership, service, and attendants - kathsworld22
Everything about this dealership, service, and attendants were exceptional. The staff were both helpful and extremely pleasing. The work done was fast and explanations were appreciated.
Very good service. - BRUCEJ.TX
Very good service. Everything went smoothly and everything was taken care of in a timely manner
Great dealership and very competent service advisor. - esaenz
Great dealership and very competent service advisor. Time duration for oil change, filter, tire rotation was longer than I expected, but work accomplished was excellent.
I bought my Ford Escape at Five Star Ford NRH and the - deborah.s.harmon
I bought my Ford Escape at Five Star Ford NRH and the entire staff has been professional and kind and have gone above and beyond from oil changes to repairs and correcting an issue with my warranty!! A special thanks to Ron Baron for updating me daily and providing a loaner while everything was being taken care of!! He was so kind and professional!! Also a special Thanks to MM Ross for taking care of the warranty and repairs and showing me I really can trust them to make me a Very Satisfied customer!!! I also want to thank Nick Hernandez for always doing a great job taking care of my oil changes and his kind and professional personality! I cannot express enough how happy and blessed they made me with my recent repairs!!! THANK YOU!! I can’t Forget to mention the ladies at the front desks and their kindness and of course the complimentary cookies!! And thank you to Johnny and all the mechanics that worked hard to make sure everything was repaired!! I highly recommend Five Star Ford in North Richland Hills, TX
I had an issues with my truck and they made sure was easy - YVETTEREYES1024
I had an issues with my truck and they made sure was easy and quick. Mr. Victor Morales was great since we arrived, he explained details on the vehicle and when with us for a test drive. He was pleasant and professional thru all the process. He went above and beyond to help me get my vehicle ready to go. Mr. Albert Moreno made sure the whole paperwork process was quick and easy to understand and navigate, explained every detailed very well. He is amazing. I just have to say I’m extremely thankful for the wonderful experience I had in the process of getting my new truck.
Parts Manager
Very courteous and helpful. - bobbycardinal1
Very courteous and helpful. From the girl who checked me in to customer service man that checked me out!
Service Advisor - Se Habla Espanol
Lube Technician
Service department delivered as said after several calls - sbboyd56
Service department delivered as said after several calls from me. My glove compartment box was emptied onto the floorboard and not cleaned up. My car wasn’t washed or vacuumed as usual.
Professional, courteous, timely by all staff members. - DRZman
Professional, courteous, timely by all staff members. Never any issues with service at this dealership.
Good service, good overall waiting time for scheduled - ana8isa3
Good service, good overall waiting time for scheduled maintenance. Will recommend this dealership for good service, missed my car wash though.
Every time I have taken my VW in for service I have had - Kate Jones
Every time I have taken my VW in for service I have had Josh as my technician. Josh has been an absolute delight every time and has had any issues fixed in a timely manner. Josh will continue to be my preferred technician.
Jason is always a pleasure to visit he always takes care - tori.martinez.84
Jason is always a pleasure to visit he always takes care of my vehicle makes sure everything is taken care of in a timely manner
I had a very smooth experience with AutoNation Collision - Stanley.anysia
I had a very smooth experience with AutoNation Collision Katy West. The kept me up to date in a timely manner. No complaints whatsoever.
Technicians arrived on time, very professional, they knew - Chabel
Technicians arrived on time, very professional, they knew what they were doing and explained the problem, ordered the parts and fixed it.