Great experience with great people! - M.Simmons
I can’t say enough about how hard Amanda and Bill worked to find us a great vehicle that is exactly what our family needed. I had been talking with Amanda off and on for a while trying to decide on what we really wanted. Amanda found a pilot that she thought would meet all of our needs and she was right it checked every item on the list. She worked with Bill to get us a great deal and we are truely thankful to them for putting our family in a safe, dependable and Stylish ride.
Top Reviewed Specialists At This Dealership
Internet Sales Professional
Great Customer Service - hotrod46
My sales person went above and beyond to help me find a good truck that was in my budget and ultimately worked with my financial situation and took my crappy trade in. Like i said great service 10/10 would buy here again, thanks T!
Internet Sales and Leasing Associate
Sales and Leasing
Got the car I wanted at an amazing price - Dani
We came in to purchase an accord lx. Adeel showed us all the different trims and answered our questions about the different features within each trim.
We test drive 3 different accords until we found the one we liked.
The deal was smooth and quick and we got the EX at the price we wanted thanks Adeel for your help in making our first car purchase memorable and simple.
Will recommend you to others.
Nate is Great! And of course my Honda is the bomb!! - Jeannie D Allen
If you are in the market for a car but you hate sales people pressure and you want someone who listens to you and has a true interest in making sure you get exactly what you want and respects your budget and needs.
Additionally he is funny, doesn't rush you, DOES take no for an answer, and will take all the time you need.
Checkered Flag as a great dealership !
My Honda is amazing and it is my perfect car! Nate listened to our feedback on the cars we were test driving, our budget concerns, and helped us find the perfect one that met all our needs and wants!!!
Be sure to visit them and Ask for NATE!!!!
Very Professional - vesths
Don Matol was great along with the service. He went out of his way to have the mechanic explain the options on a service item to me. Very personal and excellent to work with!
Service - HHV.JOHNNY
Sales associate was great, nice, and was well educated about the product and services the dealership was providing. Great accommodations for my wife and I. Was easy and not really fast but that’s how things go when trying to find the right vehicle for my family. Overall one of the better experiences at a dealership
Amazing Service, Honest Employees - Stephen
I worked closely with Greg Mann, and could not have had a more positive experience. Greg, and all of the employees that I worked with (thanks Tim and Ahmed!), were professional, friendly, and able to answer all questions I had throughout the process. They were even able to help out when the DMV had messed up some paperwork on their end. I would absolutely recommend them to anyone looking for a dealership who will listen to your needs without trying to upsell you on things that you are not interested in.
WOW! Awesome Service from Jaymond Santos & Kelly Grimes - dsummers
First, I must say your dealership is a superb facility, full of atmosphere. Everyone there is so full of energy, it made my recent car purchase stress less. I want to give a special thanks to Jaymond Santos and Kelly Grimes. They did an outstanding job representing your dealership.
Good experience - Bizchop1
Justin was great to work with. He is not pushy or aggressive. He is very knowledgeable about the cars he is selling. Good buying experience with me. He is also very quick on text.
Gooder n' Grits! - bxman
Found my new Honda online located at Boyd Honda. Gordon Winfield gave me a great deal. Made it worth my 50 mile drive. Grace Tanner had my paperwork done lightning fast. Great experience. VERY friendly staff.
Easy to book, easy all the way - Civic Love
I like having the ability to book online, and I like that the appointment was easily made more specific by being able to log in my exact model Honda for recommended items.
Sales and Leasing Consultant
Business Development Manager
Had a great time - Paul Bailey
This place has been so easy to work with. The managers and my salesman showed me great options that I wasn't considering but worked better for my need and I saved a lot of money.
I love my new CR-V EX.
Honda HRV - Honda18
I had a very good visit overall, Justin Perrow was my sales associate and he has very nice, he was able to get me a great deal and wasn’t trying to push me into buying anything extra or a more expensive model, he made my first car buying experience wonderful.. I give him 5 stars and would definitely buy from him again.
I give zero stars to the finance employee, Paul Alexander. He took over an hour to get to us (which may have been out of his control but browns strives for 60 mins or less) and when he did see us he was rude, short in explanations and didn’t respect our decisions. He kept trying to sell us on warranty and basically said how we were not smart to not buy it from him. He kept trying to give us a deal even after we said no. We couldn’t wait to leave after talking to him.
Willing to go the extra mile — even when they had no need. - Dave Briggman
Until a couple of days ago, my thought was that to get the best deal on an automobile, one had to go to DC. Having been on the prowl for a new, used vehicle for about six weeks, I was hesitant in even contacting the dealer when I found they had a Pilot that was similar to what I had been looking at for the wife.
I was surprised at the length the dealership went to both give my wife an excellent deal on the Pilot, and also at the financing package that they secured for her from Honda Finance, where the interest rate was nowhere close to what she had been offered by other dealers on a similar vehicle. They saved her $85/month on payments alone.
In having done what they have, as a team, they've earned our patronage for both sales and service on both her Pilot and our older CR-V.
Well done, folks, and thanks for introducing us to you!
Our sales representative, Ming Chin, was Great! - Renee Sheehy
I gave 5 stars simply because my husband and I enjoyed the car buying process very much. Ming was very upfront and knowledgeable about the entire process from beginning to end. He helped us thru our decision to buy used or new and followed up our purchase with a tremendous amount of personal instruction on how to take advantage of all of the safety features of our new car. His car financing acumen was helpful and his knowledge of Honda cars was off the chart. We like Honda's and it's nice to know that we have a resource for any questions that we may have now or in the future. We have been recommending Ming Chin to everyone we know.
Great experience! - TheIIGeorgesInn
Dearl was very helpful and professional. They worked with us and went the extra mile (so to speak!) This is our new go to dealership. Highly recommend!
A rare and enjoyable experience - Babygirlf
Being the first time searching for a new vehicle in 18 years I found it truly refreshing not to feel pressured or coaxed to go one way or the other. Also having the the dealership being so willing to work with me in making the purchase work how I needed it to made what could have been a stressful time not one was a rare experience not shared in life these days. Thanks again.
wonderful costumer oriented dealership - Honda girl
This dealership reminds me of the Rule Honda in Staunton years ago. They care about you as a person not just a number. Will be buying vehicles from here for years to come. I highly recommend this dealership.
Quickest and least stressful car buying experience ever! - sweetpea
Found a used car on the internet. No picture was available, but the description sounded like it would meet our needs really well. We called the dealership over the weekend and were put in touch with Chase Tate, who handles internet sales. We made arrangements for me to see the car on Monday and ended up making the purchase. Chase made the process easy and stress free for me and went out of his way to address all my concerns. I wouldn't hesitate to recommend Chase.
Good car buying experience! - Honda#2
Montez and the entire staff were a pleasure to work with! They gave us a good deal with no pressure......thank you Montez and the entire Billy Craft Honda family!
2018 CRV - Jack Frye
Rick Hardy did a great job! He was very knowledgeable and took his time showing me the car. Thanks to Rick and Chris for a smooth transaction..
Great - Jspray0702
Travis was very knowledgeable and helpful during my visit! I am just beginning my shopping for a new vehicle and was very please with the CRV! Will be making car decisions within the the next 6 months-1 year!
Great customer service. - Grammie
Staff is always professional and attentive to your time. Service is completed promptly. Customer waiting room is always clean and stocked with snacks and drinks. I recommend Woodson Honda to anyone I hear talking about getting a new car.
Reasonable and friendly... - Prius V
We traveled three hours to buy a clean used car that was low mileage, one-owner and exactly as described online. Rafael was polite, courteous and helpful, and they gave me a more than fair trade-in. Friendly folks who work there and seem relatively normal, no high pressure or weird manipulative tactics. I’d buy from them again.
Jeremy Sifflett Sales Rep A+ Excellent - Tina l
Jeremy Shifflett is a person I want to recommend if buying a Honda. I received great value on old trade in, bought a car I love and kept price in my budget. Jeremy and Scotty in finance are wonderful to work with. A+ Excellent experience for used car buying. Thanks
Excellent, Enjoyable,Fun, I could go on - kathy
Friendly , caring team, who listened to what we wanted and made it happen, I would recommend to anyone, I'm a very satisfied customer and all my future vehicles will be purchased here.THANK YOU-Nick Nichols
Excellent customer service - Bryant11
Every time I come to West Broad Honda my experience is nothing short of excellent. The representatives are always welcoming, helpful, and professional and service is prompt. Making an appointment is easy and my vehicle is always ready in the said timeframe or sooner.
Great Experience - Kaykay123
In August 2017 I purchased a brand new Honda Accord. Moses was amazing. I came all the way from New York to purchase this vehicle. Moses was great from start to finish. He was in constant contact with me during my trip by bus and train to ensure that I arrived safely. Afterwards he called the next day to make sure that I got home safely. Best Customer service!!! Everyone that I spoke to was very nice as well.
False Advertising - CandT Wall
Drove 500+ miles round trip for a total of 7.5 hours to buy a car that said it had certain equipment we specifically wanted only to get there and it did’t.
The GM comes over to us after Paul tells him what is going on and he seems to not really feel any remorse. It appeared like “oh well” we’re sorry.
When you pull the vin number it tells everything that is on the car even down to the paint color. So when I said that he started to scramble. Then preceded to tell me it doesn’t.
I have been in automotive advertising for almost 34 years and I know about cars. Worked with dealers that treat customers like they were special.
The GM did not even offer to comp our gas or give us a gift certificate for dinner. Really.
Paul, the salesperson was awesome. I would recommend him to anyone.
The GM asked if we wanted the car anyway. Really?
The GM said he would call one of their Mercedes-Benz to see if they had anything like we wanted.
Gone 5 mins max. I bet all he did was go to another area of the dealership then comes back over to say there was nothing.
He did not even take us to his desk, sit down in front of his computer and offer to look up any cars through all there locations with our specific wants and DX it for us.
All he said was we get in a lot of trades and I will look at our inventory Monday and see if anything comes it. I really don’t have any faith in that.
The only reason my husband I did not show our anger was it would not be what Jesus wanted us to do. We showed grace and mercy to them as Jesus gave us the same.
Umansky hooked us up - Jefftcville
Harris at Honda Umansky really helped us get into the Honda Pilot we wanted quickly and at the right price. Ours was a tricky one to find because of the color and specs. Harris was able to find us the exact configuration we wanted and had it delivered within 24 hours.
Hall Honda Virginia Beach
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