Great experience - Karen
Trevor J was very friendly and efficient.He made the experience very enjoyable. And quick . I personally do not enjoy the car buying process and especially have problems when I have to work with several people. He was the only person I worked with except DMV and insurance. I didn’t feel like I was being talked into or bullied.
First car - Sm123
Yesterday I decided to lease my first car. It’s an intimidating process but Northwest Honda made it simple and exciting! I am confident in the car I decided on.
Great Customer Service - Jenna Wright
I had a great experience with Erick. I'm from out of state but it was definitely worth the drive for excellent customer service. Thank you!
Top Reviewed Specialists At This Dealership
Excited to own a new Pilot! - Sweetps
My family and I have spent over a year shopping for our next vehicle, and have visited Apple Valley Honda numerous times during that process. We checked out several other dealerships, and different models of cars, but from the moment we stepped foot on their lot, it felt right to shop with them- so we kept going back. The sales people have always been so kind, patient, and willing to explain details and answer questions for hours on end. They made us feel valued and like friends. I also felt like they were honest with us and looking out for our best interests. We never felt any pressure from anyone at Apple Valley, they have always let us lead the interaction. We were finally ready to purchase a vehicle today, and Adam did a great job helping us figure out exactly what we needed, and we are very happy with our decision! Thank you Apple Valley Honda!
Sales & Leasing Specialist
Great Customer Service Made the Purchase Possible! - Lala66
Buying a used car can be stressful to say the least. I found the car I wanted online at Klein and put in an online offer. Pretty painless really. It was helpful to see what the estimated payments would be and additional features that were included such as unlimited life time warranty and unlimited oil changes. Actually going to Klein was the big deal for me. But I met Keanu Kealoha at the lot across the street ( was lost of course), he was so very helpful and cheerful and put me at ease immediatly. He had me follow him in his car to the actual dealer, helped me park, and escorted me into the dealership and introduced me to a few fellow employees who could help me. He also bought me out on the test drive and answered all my questions. I don't know if I would have bought the car without his help. Thank you so much Keanu! You are awesome! Kudos to you!
Great !! - Priscilla De Leon
Thank u Dominic n associate team members for helping me w the getting the best finance that best fit me for the car I wanted !! 😊
Great car buying experience. - Tippy
Made an appointment to see and drive a new Honda Ridgeline truck. Car was waiting for us. Sales person was particularly knowledgeable about all the features. The gave us a good deal and a fair trade in value for my current truck. Salesman was great.
best dealership i've ever worked with - Bob1484236
Great dealership...super salesman...best deals in town. Especially appreciated the warmth, friendly, knowledgeable salesman we worked with who steered us to a Honda Civic.If Rick is not your best salesperson ever....he should be!!!!
Best car salesman ever - BarbaraD
I have been looking for a car since June... reviewing on line every car I might be interested. I was putting off going to any dealerships because my past experiences have been that that the salesman was only interested in the sale and not in me as a customer... meeting my needs.
But this was not the case at West Hills Honda. My salesman was Zack Re. He educated me about every car I was interested in... not only at the Honda Dealership but also at the other dealerships on the lot. We test drove... parked cars next to each other... test dove again... and he let me come back over and over while honoring my request to let me call him.
I bought a car yesterday and I am delighted with my purchase and feel totally confident I bought the right car for myself. Each person that helped me along the way was wonderful, patient and knowledgeable. THANKS!
Friendly no pressure sales - Shane Provost
My salesman, Cameron Ross was amazing! He listened to what I wanted and helped me instead of selling me. I'll be back for my next car!
Two years and counting - cathcruik
I have been taking my 2014 Honda Accord hybrid to Stirling for the last 2 years. Everyone is friendly from the person who schedules the appointment to all the people at the shop. The work is always done faster than I thought would be the case. I like the overall check of the car they do when it’s time for an oil change. The price is great and who could complain about a free car wash? I am a very satisfied customer
New Honda Experience - JimSand
My wife and I decided to visit a few Auburn Valley dealerships on 12/26. First stop was Hyundai as we were interested in a Tucson SUV. Not a sole greeted us so we headed to Hinshaw's to look at their CR-V inventory. Zachary Lee greeted us in the lot, was very pleasant and listened closely to our needs. He brought us in and allowed us to look at their used inventory, even though he is on the "New" car sales side of the business. Zach found one for us to test drive, a 2014 that was in mint condition which we ultimately purchased that evening. I appreciate his knowledge of the automobile, genuine care for our needs and patience throughout the trade-in and negotiation. He spent time showing my wife the features of the CR-V, even setting up and connecting her phone for one-touch dialing. Thomas Vo took care of the finance side and was equally courteous and professional. Their Service Dept is great as well. I will remember Zach and this auto purchase experience when I am in need of another vehicle and will recommend him.. Thank you for making my latest purchase a comfortable experience!
Surprisingly very pleasant car purchase experience! - Moti Pinto
I bought a CR-V at this dealership. I assumed because of their proximity to Microsoft and Google they were overpricing and would give me a hard bargain. I didn't think initially that's where I end up buying the car and just wanted to do a test drive and get a sense of their pricing just in case. I was very impressed with the not pushy attitude of Jackie and left to other Honda dealerships in bell and Seattle with a price I had in mind. None of those dealerships would even talk to me about about anything close to my price. Their starting point was $600 above my price. I went back to Kirkland just to see if they agree to my price. I raised by $190 and offered it to them. Barb said it's a hard price but she'll see what she can do. After 10 minutes she came back with a smile and said they agree. No pushiness no feeling of being ripped off. Just feeling great for buying the car at a good price! Very happy!
Howard's awesome! - Midgers2
We started looking at the van we bought immediately before Christmas. Howard called and left a couple quick msgs while we got thru the holiday season . The day we returned, we had actaully driven a Toyota from across the street. Altho Honda has no AWD van, the features Howard reminded us of and demon strated for us made the difference and made the sale. He was patient with many questions and promised Larry H Miller is the dealership to stick with..they will keep our vehicle in great shape as time goes by and we service it there!
Great salesman - Nw96
We spent two days looking for an SUV and had mixed experiences at other dealerships. Our salesman Lorenzo was great. He was polite, informative and was not pushy at all. After we agreed on a price the process was quick and easy. Thanks Lorenzo, very happy with the new CRV.
Great experience - Denise
Tyler was wonderful to work with! He is very knowledgeable and helpful. This is my 6th new Honda and I couldn't be happier with it.
SERVICE - Camille B
David Mendez, Service Dept. so nice & helpful when I came in without an appointment with screw in right front tire and slow leak. He explained location of leak would determine if I would need new tire & showed me a diagram. He marked 10:15 on form & car was ready at 10:05. Leak was fixable & he understood my concern about driving a car with tire light on. I can not compliment him enough. I always take my cars to the selling dealer regardless of how small the problem may be & this is the reason why. Buy it there, take it there. Love Lynnwood Honda, Mark Baker & service crew.
Friendly Staff and No High Pressure Tactics - Mike Adams
Just purchased a brand new Accord Touring 2.0L from this dealership on 01/15/2018. Worked with Salesman Tom Kim who was extremely friendly and nice to deal with. Sales Manager Karim Machkouri was equally nice and friendly. They answered our questions and were patient in our dealings. Business Manager Will Lis made the paperwork processing painless and simplified it for us without any high pressure to purchase unneccesary extras. I did buy the extended warranty for 10 years since I plan to keep the car for a long time and felt it was worth it at a reasonable price for the peace of mind of having the high-tech components covered. I completed the transaction and departed with my nice new car in less than two hours. Great experience and I highly recommend Karim and his team of friendly professionals. (By: Mike Adams of Renton, WA)
Good service, nice people. - Blistergrip
Very pleased with the service. I was helped by Ryan, who was informative and friendly. I was told the work would take two hours, but they were finished in only an hour and a half, including a wash and cleaned interior.
Only two negative issues with the dealership, neither of which should reflect poorly on Ryan, or the folks who serviced my vehicle. First, I called the day before and made an appointment for the service, but when I arrived, there was no record of the appointment. Ryan however got me in, and the work was completed sooner than expected.
The second issue was a greater concern. When we bought our vehicle, a 2015 CRV, on their certified used car program, our salesperson told us that all regularly scheduled maintaince was free for the first year. Unfortunately, I found out today that the only maintaince that was covered was the oil change. Apparently the salesperson was misinformed, or worse, misleading in his claims. This should not reflect on Ryan, or the rest of the service staff, whose service was excellent, but does, unfortunately, reflect poorly on the dealership as a whole.
Accessorizing my 2015 Accord - Accord
Just got a newer Accord and wanted to add some factory options.
I have been to the service dept. at Fife Honda a few times in the last 3 months to get factory accessories put on my car. Every time I go to the service dept. they are very friendly and very knowledgeable.
I call to get a quote to add the accessory and they are cheaper then other Honda dealers in the area.
Definitely will keep going back, with the knowledge the techs have, the quality of work and the pricing. Fife Honda is a great choice 😊
Good experience - Krokro
Dewayne is the best would Recommend everyone to him. Great job Dewayne! He was very helpful and understanding of my situation and did his best to get me into a fabulous new car.
Unprofessional staff - arturgh
Unprofessional staff. We were working with Sales Manager Danon Dugan and sales representative unfortunately I don’t remember the name. Also buyer talked to Andrea Fredell who refused to help either. I lease a Acura which was towards to end, there was a buyer who was interested in buying the car I currently lease. As I don't actually own the vehicle the buy and sell should be done through Acura or Honda dealership. The buyer calls dealership makes an appointment, as almost always dealerships do a person over the phone says that no problem come down here we will get this done. So we went there, they were able to pull out my Acura financing account, to find out the actual payoff and all the other details. On that day they told us that can not complete the paperwork as car buyers inspection is needed which costs around $170 and takes around 4 hours to complete. So the buyer makes an appointment I go there leave the car for inspection, and come back after its done around 6PM Friday night. We did wait there for 30mins to an hour to get our turn for manager or finance manager I am not sure to get us. So he takes the car inspection and asks, "Any reason you guys came to Honda and not Acura?" Also continues that technically there is no difference. And then goes talks to his boss over the phone comes back and says that his boss said that they can not do that. And at that point I was on my other car as I was under impression that after the paperwork the buyer will drive Acura and I will drive back. When I said that what? I am not physically able to drive two cars at the same time. You knew that this was Acura from day one and said that you will do that. The answer was simply yeah I know, I can not override my boss. And offered to give me a gas. I said I don't need your gas, you burnt my day and a half, you knew all the details upfront, did not do your homework to know whether you are committed to complete that then don't make people come do dealership. Oh almost forgot, I leave 30 miles away from this dealership so they made me to drive there on the first day, then on the "deal day" I drove there, then buyer dropped me off to my place, then I drove back to dealership to do the paperwork, then as the boss did not let him to finalize the paperwork, I had to drive back to pick up my wife, come back take the car and drive back. So these guys literally made us to drive 200+miles. Think many times if you want to deal with these guys.
Great vehicle purchase at AutoNation Honda of Renton - Ian
We had a great experience purchasing our new Honda from AutoNation Honda of Renton. Tenzing Dhakhwa and Darrin Giefer did an excellent job. We would highly recommend them and their dealership to anyone in the future. They delivered on their promise to provide the best deal available along with a hassle-free purchase upon arrival at their dealership. Next time we buy a Honda, we'll start with them first.
High Pressure Salesman, Filthy Cars - kate1299
My husband and I are in the market for a mini-van. Our salesman at McCurley started out helpful and friendly. However, he was very intent on making a sale and my husband and I found ourselves struggling to have a moment to discuss our choices and options to ourselves. The salesman (Travis Mizner) wouldn't stop pushing the sale long enough for us to think. We sat in several used cars that were, frankly, disgustingly dirty. Animal hair and smell, food and crumbs, upholstery stains and carpet spills. The salesman tried to explain this away by saying they hire drivers to move them to the park for an annual drive, but no driver could make that much mess in a couple of days. When he removed a middle seat to demonstrate how easy it was, there were at least a year's worth of accumulated french fries, crumbs and garbage under it. One Chrysler van smelled so strongly of animal that we couldn't sit it it for more than a couple of minutes. Even the year old Honda Odysseys were smelly and dirty. When Travis could tell we were leaving the lot, he just got nasty telling us other vans we wanted to try failed all the time with electrical problems, saying we had wasted his time and applying as many guilt tactics as he could think of. We will NOT be returning to McCurley even to buy a Honda.
Overcharging 9-30-17 - Frank M.....
9-18-17 Car (99 Civic) would not start and was towed to Aberdeen Honda.
Scott the Service Manager called, said bad wiring to starter from battery and bad battery. Estimate
was $500. I said you are not fixing it. I had it towed via AAA auto to Capital Honda, Olympia.
The part was ordered and available the next day at 7:30 AM. The mechanic started the work and was
done after 8 pm. Total cost was $177 parts and labor plus battery tested good and is noted on
on the repair order. I'm never going back to Aberdeen Honda. It is a very DISHONEST dealership.
Horrible - Steph1
It is extremely hard to get through to anyone unless you actually go into the dealership. No one here sticks to their words or follow through with anything they say they are going to do. I would not recommend this place to ANYONE.
Went here first to look at the Honda Fit. I made it... - rbjalt
Went here first to look at the Honda Fit. I made it clear that I did not want to play the normal sales games. They assured me that they would not, and they didn't, if you want to go by the letter of the law. There was no lying, or hard core 'keep em in the sales area at all costs' tactics. But they did play that sickening sweet "see how I'm treating you well" why laying on all the underhanded guilt tripping, team tagging and doubt casting tricks in the book. AND they would not give me the bottom line unless I 'committed' to buy my car from them nor would they break out costs for me. Lots of shucking and jiving about how the manufacturers 'just don't work that way anymore'. I HATE being treated like an idiot. HATE it! Its extremely transparent, guys. Knock it off!
......hopefully they learn to be honest and straight forward, because this experience sucked!
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