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Excellent! You guys always treat us right. Your customer... - lilmanfin
Excellent! You guys always treat us right. Your customer service is top notch. Jennifer was so thoughtful and paid attention to every detail and follow up. Your service team is also impeccable. Thank you!!
Top Reviewed Specialists At This Dealership
Certified Sales Professional
Internet Sales Mgr
We had an easy, stress-free experience working with Tyler... - kellyh
We had an easy, stress-free experience working with Tyler Hughes at West Hills. Everyone at the dealership was friendly and helpful.
Sid & Honda of Kirkland made this the easiest new car... - ksbuck
Sid & Honda of Kirkland made this the easiest new car purchase I ever made (4). Highly recommend visiting the website, picking your vehicle and talk to Sid.
Northwest Honda took care of all of our cars needs in a... - The Whartons
Northwest Honda took care of all of our cars needs in a very informative, professional and friendly manner.
Brain Zwicker was a great help in helping us pick our... - Rickyb
Brain Zwicker was a great help in helping us pick our Crv. No high pressure just good old fashion service. Very happy.
Rick & Irene Bonnette.
Our new CRV purchase from Mark Baker was exceptional.... - Crv
Our new CRV purchase from Mark Baker was exceptional. Mark is very friendly and knowledgeable. He goes above and beyond to give great customer service!
Normally I loathe buying a vehicle, but this dealership... - Brian
Normally I loathe buying a vehicle, but this dealership is amazing. No pressure, super honest, and efficient, and they have most definitely earned my repeat business.
Enjoy doing business with them. Great staffWe will... - jhrock8
Enjoy doing business with them. Great staff
We will continue to do business with them
The gal that greeted & checked me in and showed me where... - email@example.com
The gal that greeted & checked me in and showed me where to wait was very pleasant and cheerful.
I had pretty hard time with the break modular system... - Naderyaw
I had pretty hard time with the break modular system that it shutdown all the car safety on my Accord 2018 sport.
The general manager of this branch help me alot. He is very nice guy. Treated me very good he worked with the technician team step by step to fix the problem.
Mr. Howie Te is the professional that every new car buyer... - Tom
Mr. Howie Te is the professional that every new car buyer should experience! He put my daughter and myself at ease making the experience worth the drive to Bellevue! He was extremely knowledgeable about every used and new car that I asked about. Outstanding experience overall. Highly recommend him!
Very bad experience here, not honest about the cars that... - E
Very bad experience here, not honest about the cars that they sell sadly. Went to the dealer to buy a good safe family car only to find out a year later that the carfax is NOT clean. That’s right, the vehicle had been in an accident and “fixed” .. was trying to trade my car in and couldn’t get what the car was actually worth because of the dirty carfax not even a year later. Ended up going back and almost forcing them into buying the car back. Lost some money but at least not too much as I would be being stuck with a car that people will be scared to buy from me in the future. If I wanted a branded car, I would buy at the auction, not the dealer!!
My car only had 10k miles when I bout it and was barely a year old..
Great place very nice people and easy to work with will... - Poohbear7204
Great place very nice people and easy to work with will keep getting my car fixed there
The staff is always friendlyThey know me personallyWait... - Pkumar124
The staff is always friendly
They know me personally
Wait time was about 2 hours
Great place to sit down and relax
Time went by quickly
What an awesome experience purchasing a new Honda CRV... - Marsha’sCRV
What an awesome experience purchasing a new Honda CRV from South Tacoma Honda.
We felt like family as they held our hands through the purchase process.
South Tacoma Honda Rocks!!
Marsha & Jordan Nielsen
I will never recommend this dealer as i sent my parents... - Amber
I will never recommend this dealer as i sent my parents there after deal was made over the phone and they were treated like they were white trash. They would not take any cash nor a check or credit card for the sale of a SUV. So my family will look for Honda's at another location and its to bad there would have been a sale of 3. But we will never EVER go back to a dealer that thinks so little about GREAT customer service. Shame on you!!!!!!!
We’ve purchased several vehicles from AutoNation over the... - mikesuedav27
We’ve purchased several vehicles from AutoNation over the years. We’ve always been treated very well and gotten a better price than other dealers were willing to give us. Our sales person, Sam, is amazing. The service department has been wonderful as well.
Rayce is a delightful and knowledgeable young man who we... - Rae Williams
Rayce is a delightful and knowledgeable young man who we would definitely consider doing business with again. We had a thoroughly pleasurable car buying experience!
Very manipulative, dishonest, and do not respect their... - zac
Very manipulative, dishonest, and do not respect their customers' time.
I paid full price for a new vehicle and was sold a vehicle that did not work. I had to fight with the dealer for two months to finally get a working vehicle, which is what I'd already paid for in the beginning. When they finally got a working vehicle ready for me, they tried to charge me more money for it. I was mislead many times by several employees (Milton was the worst. Billy was second worst. Watch out for those guys in the corner office.). I'll never spend another dollar at Dick Hannah. I am so disgusted with how poorly they treat customers. The staff is SUPER friendly before you spend any money. Once I dropped off the check, the best they could do for me is shrug and tell me they how sorry they were. I didn't need apologies. I needed a vehicle. That's why I paid for one. They try to get you to come into the dealership, then they try to wear you down over the hours. They make A LOT of promises, then change the plan at the last minute to benefit themselves.
I went to ur dealer yesterday try to buy a use car n the... - Sgmgomez
I went to ur dealer yesterday try to buy a use car n the Russian salesman was a little rude n want me to buy what he wanted not what I was interested in. He took away the desire to buy a car from ur dealer. I have be a customer for 10 years.
Will Staton is the best. No pressure and very helpful!... - Jagla08
Will Staton is the best. No pressure and very helpful! This was the easiest car-buying experience I have ever had. Thanks Will!!
Took my pilot out on road for first time since service... - rmmsi
Took my pilot out on road for first time since service ay free way speeds there is a bad vibration and I called the dealership and they have not called me back. There service seemed so good at first do not know what they did to vehicle.
My first experience with Rairdon Honda was when I was... - gregglange
My first experience with Rairdon Honda was when I was looking for some information on a vibration issue with my 2015 CRV. I received an excellent response that Honda Headquarters couldn’t provide. I have been a customer ever since. I bought a 2018CRV and am extremely happy with every aspect of what they do for me. I even take my Chevy Silverado there for all needs. A tip of the hat to Jeff D. For all he does for me. Always excellent!!
Overcharging 9-30-17 - Frank M.....
9-18-17 Car (99 Civic) would not start and was towed to Aberdeen Honda.
Scott the Service Manager called, said bad wiring to starter from battery and bad battery. Estimate
was $500. I said you are not fixing it. I had it towed via AAA auto to Capital Honda, Olympia.
The part was ordered and available the next day at 7:30 AM. The mechanic started the work and was
done after 8 pm. Total cost was $177 parts and labor plus battery tested good and is noted on
on the repair order. I'm never going back to Aberdeen Honda. It is a very DISHONEST dealership.
BUYER BEWARE I called Sterling Honda in Longview... - angelscremation
I called Sterling Honda in Longview Washington about a vehicle listed on the inner net. I was quoted a price of $1300. I told them I would take it. How could I proceed? I would send them a check, give them a credit card whatever they wanted. I offered to pay more since I was out of town if necessary as I really wanted the vehicle. I was assured that was not necessary. The price would be the same. They assured me no one had inquired about it and it would be mine as soon as it was through there process as they had just taken it in and it had not been cleaned.
I told them I would have a friend from Washington pick it up for me until I could get there to get it considering they did not have room to store the vehicle until I could arrange to get there. (My family has bought 4 vehicles out of state so we knew the common procedure of purchasing out of state.
They then called to tell me it had a few dents and they were planning to repair them. I asked what the difference in price would be. They told me $1,000 less. I told them I would rather wait an have it repaired. They told me it would be ready on Friday September 25. I thought that was quite fast as it was just a few days away.
They took my credit card number for a deposit to hold the vehicle. I gladly gave them the number. I made arrangement for a friend to pick up the vehicle, purchase plane ticket for myself and a friend to fly to Washington to drive it home to Arizona
October 2 about 1:30 pm I called to see how things were progressing. I was told they were just getting ready to contact me as the car was ready to go. The car would be waiting with a 21 day permit ready to drive off. When I asked about the paperwork being sent I was told they could not overnight it due to COVID 19 (I laughed wondering if they refused all mail) there could be germs on the paperwork. They could not email it as had to be originals. Then I was told if I personally was not there by October 3 at 7 pm they would raise the price of the vehicle $1000. I had to have a credit application even though I was paying cash. I also had to wire them the money that day for the vehicle. When I asked about the total amount due because I was expecting the fee for a temporary license or paperwork to be charged I was then told the price was now $14,000 as they had several people interest in the vehicle at that price.
I spent the remainder of the day getting to the bank to wire funds, changing flight, rental car, and motel reservations, along with finding someone to go with me to drive home.
I arrived at the dealership about 6pm to find they could not put the vehicle in my company name and they could not get a temporary plate to be able to legally drive the van. I was told they were not able to get a temporary plate due to Washington state law. They gave me the name of a third party where I could get a temporary permit the following day after 10. I actually found one that opened earlier and was told the dealership could have gotten a 45 day permit for the same price they were able to sell me one for 3 days and there was no such thing as a 21 day permit.
If I weren’t so desperate for the exact vehicle they had it would still be sitting on their lot.
Joe was really helpful and made the whole process and... - Andylopez1013
Joe was really helpful and made the whole process and experience go by easily and pleasurable. I appreciated all the help you gave me, thanks!
Went here first to look at the Honda Fit. I made it... - rbjalt
Went here first to look at the Honda Fit. I made it clear that I did not want to play the normal sales games. They assured me that they would not, and they didn't, if you want to go by the letter of the law. There was no lying, or hard core 'keep em in the sales area at all costs' tactics. But they did play that sickening sweet "see how I'm treating you well" why laying on all the underhanded guilt tripping, team tagging and doubt casting tricks in the book. AND they would not give me the bottom line unless I 'committed' to buy my car from them nor would they break out costs for me. Lots of shucking and jiving about how the manufacturers 'just don't work that way anymore'. I HATE being treated like an idiot. HATE it! Its extremely transparent, guys. Knock it off!
......hopefully they learn to be honest and straight forward, because this experience sucked!
West Hills Honda
Sales and Leasing
Senior Sales Consultant