Easy, stress free buy and got a good deal - George Salfetnikov
Sales agent I worked with made the buy quick and easy without being forceful and pushy which really made it stress free. Only took about 2.5 hours
Top Reviewed Specialists At This Dealership
Car-buying doesn't have to be stressful! - Cheryl Hood
We had decided on a CR-V for our next car but I was not interested in high-pressure tactics or being bombarded with sales calls if I inquired over the internet.
I decided to inquire about Costco's car purchase plan and within a few minutes of filling out the online inquiry, I received a very professional reply and a quote from Morocco. Everything else was up to me. We went into the dealership 3 days later and worked with Morocco, driving the car home two hours later.
Morocco took a lot of time to walk us through features and was extremely enjoyable to work with.
Great first experience at a dealership - Kulas97
Alfredo was very knowledgable, Helpful, and friendly. I would highly recommend this dealership to any one looking for a good deal on a new car.
Sales and Leasing Consultant
Truly the best ever - Megan Espana
These guys are hands down the BEST around. I can't say enough nice things about this place! We needed to save money on our monthly payment so we traded in a 2008 Odyssey, and they got us into a 2015 Civic for almost $100 less a month! The civic only has 40 k miles on it. Unlike most dealerships, they don't try to get you to buy something you can't afford. You tell them your price range, and they stick to it. They even got us a fantastic interest rate, which in our experience is difficult to find. Their finance guy Fernando and our sales man Doug worked a miracle and we couldn't be more great ful! If you need a miracle, look here first!
Pleasant Helpful courteous - NewtoHonda
Pleasant helpful and courteous sales and management staff
Adam was very friendly helpful pleasant to work with. David also helpful and courteous when Adam was not available. Finalized with David because Adam was not available
Sales & Leasing Specialist
The People and the Service - weaverlingcha
We are never disappointed with the service provided by the service center - their attention to detail and the quality of service provides in keeping us on the road is above and beyond. Efficient and excellent - Thank you
Auto nuevo - Nelson Morales
Estoy muy content con la comprar de mi Segundo auto. Steven escribo muy alpendiente de nosotros. Y nos ayudo a comprar el 2018 Accord. Excellent servicio
2018 honda CRV LX - Alex
I did buy new 2018 honda crv LX.
I got higher loan rate %3.79 from BECU bank (my score 830) and financing representative told me it is the best loan rate and I do not need check other banks...
on BECU web site they offer 3,25% for new car and Bank of America 2.99%.
I got 3.04% from Bank of America (check your bank fist )
But Dealership quickly sloved this problem and changed it for lower rate.
Salesman Raj Sharma was friendly, very helpful and did the best he could. Thank you for your cooperation!
Happy experience - Happycampers
Had a great experience at west hills Honda. Mike our sales person was very knowledgeable about the different cars we were looking at and spent a lot of time showing us different options. Everyone from the dealership was very pleasant easy to talk to, and very professional. Our thanks to everyone
Bill & Laureen Holt
Sales and Leasing
General Sales Manager
Super personable customer service - Quasar
I came in but knowing what I wanted and left loving what I got because Andrew took the time to help me explore what mattered to me. He was patient, kind and knowledgeable. He didn't "used car salesman" me at all. I didn't feel like he was trying to make a sale.. he was trying to match me with a vehicle that was ideal for my lifestyle, needs and budget. He is detail oriented and made everything quick, seamless and fun. I would definitely recommend! Thank you Andrew!
great service for my van! - Minz
Anthony in service was so helpful! He figured out how to get my van fixed without spending a lot of money.
I didn't buy the van there but will check them out first when I'm ready for my next car.
Friendly no pressure sales - Shane Provost
My salesman, Cameron Ross was amazing! He listened to what I wanted and helped me instead of selling me. I'll be back for my next car!
Amazing customer service - Parker Jackson
I came in to buy a used 2011 Honda Civic but had a change of heart and went with a 2012 Honda civic coupe. Thanks to DJ's great customer service and being able to get me to get to a credit union my overall experience was awesome! Couldn't ask for anything more.
new car purchase - Dave53
Friendly and very professional staff. Great experience dealing with Honda of Kirkland. Jacqueline was very helpful and was very through going over all the option and features of the vehicle
Going the extra mile - Fausto
It was a very pleasent experience from the initial test drive. The salesperson listened to our needs and provided input that we considered very valuable in leading to our final choice of vehicles. Also, Other staff members kept our 5 year old grandchildren occupied and extremely happy from shooting baskets to watching their favorite program on TV. Furthermore, we felt that the pricing was fair and we left the dealership very satisfied..... .
Service Department Has Deteriorated - CPoole
I used to like and trust the service department at Stirling Honda until the last couple of years. Now I don't trust them and don't feel like the service technicians are competent. One example is when they tried to offer major servicing (120k miles) when I had already had it done at least 10 - 15k miles back and it was in their system. Most recent service experience was very poor. I have 150k miles and was told I needed the equivalent of 60k, so that's what I agreed to (to the tune of $1000). Partly my fault for not doing the math, but they could read the odometer and knew that kind of service wasn't due for another 30k miles. In the course of flushing the brake fluid, the low level sensor light stuck and they insisted I would either have to live with the light always being on or pay for a new brake master cylinder. The problem occurred while the technician was working and wasn't my fault, so I don't feel it's fair for me to pay for their mistake. They finally offered to not charge for the labor if I would buy the brake master cylinder, but the amount they quoted for the part was $233 and I found the same genuine Honda part for $133 online (or $60 for a non-Honda manufactured part). There were several other things that annoyed me about the work done (or lack of finding a problem), but these are my major gripes. I won't go back to Stirling Honda! When I want to buy a new Accord, I will go elsewhere.
Civic Buying - Brian
Both Markus and Jeff Lund were straightforward with me.
Markus did not waste my time showing vehicles that were not for me.
Jeff was straight with me on financing.
The car buying process was smooth!
Great Service Team! - Dogmama
Chad the Service manager and his team went to bat for me on my car that was service elsewhere and they put my plate guide on backwards on the timing belt which resulted in a shredded timing belt. They worked with the dealer that put the belt in and the dealer came out and saw the work, which resulted in them helping to pay the bill. I learned a valuable lesson in trying to get the work done the cheapest way I can, from here on out South Tacoma Honda has earned a service customer for life...there is something to be said about knowing the work was done correctly the first time.
Great team, thanks for all you did for me.
Very responsive and Professional - Mshaq
I had a pleasant experience working with Howie and Arthur. This is my second car purchased from Howie and they are very helpful in finding me the right vehicle for my needs. I will be back for another vehicle when the time is right.
OIL CHANGE DISASTER - davidjc06
My new vehicle was brought in for a free oil change after buying from them. Had to speak to several people and the service manager in order for them to honor the agreement made at purchase for the service. Not that big of a deal though, just annoying. However the issue, the tech didn't tighten the oil pan bolt, which alone is shocking. Anyways bolt came off while driving down the road. Car was towed back to them and they admitted to the mistake, and replaced oil and bolt. When asked if they cleaned off all the oil under the car, they said no and then told me they would have it detailed. Strange I had to ask, in my opinion. They provided a loaner, which was extremely dirty and gross. Received my car from them, and the next day and when I wake up I find oil all over my garage. Looked under the car and there was still dripping oil from the mess. The under body was covered in oil still. Brought the car back and spoke to GM Tony. They again admitted that the detail was not ever done… GM Tony confirmed it would be cleaned and detailed properly. The next day I again go to pick up the car and it has scratches on the side and about a foot long crack in the windshield. GM Tony again stated they would get the windshield replaced, but I declined. I will never step foot in that establishment again, and do not trust any one of the techs to work on the car. Not to mention there is a loud rattle from the driver side door now as well, which is odd because it did not exist prior to any of this situation with them. By far worst service I have been provided and would never refer anyone to them. Completely unacceptable. Regret ever bringing the car in to them for an oil change, what a disaster.
Fantastic - Keely Ballintine
Awesome experience. Oil change was fast and car was returned to me spotless and Cameron was very personable. Very happy with everything overall. Would recommend.
Didn't bother to help us - ar101
We have been going to Lynnwood Honda for service since 2001 when we bought a new car there. The service department is wonderful. It was now time to buy a new car and knowing what we wanted we went in to buy. The woman dealer told us she couldn't help us. Really??!?!! She didn't even bother to ask questions or direct us to someone else. We went to Klein and bought a new car that day!
Great Staff! - KellyT
I would definitely recommend Honda of Seattle as their staff made me feel at home! I trust that they have my best intentions at heart, and truly care about me and my car needs. The service department as a whole is very attentive and helpful with any questions that I have. I'm happy to see women in the workforce to talk to also!
Poor Performance - JohnAH4
We Purchased our first Honda in 2005 and 4th Honda two weeks ago, Renton Honda has lost it’s customer service excellence with their new owners AutoNation. We will without question purchase our next Honda any where but at AutoNation.
The service department is still outstanding, but we are looking for our new Honda home for continuing care and maintenance of our 2018 CR-V.
Overcharging 9-30-17 - Frank M.....
9-18-17 Car (99 Civic) would not start and was towed to Aberdeen Honda.
Scott the Service Manager called, said bad wiring to starter from battery and bad battery. Estimate
was $500. I said you are not fixing it. I had it towed via AAA auto to Capital Honda, Olympia.
The part was ordered and available the next day at 7:30 AM. The mechanic started the work and was
done after 8 pm. Total cost was $177 parts and labor plus battery tested good and is noted on
on the repair order. I'm never going back to Aberdeen Honda. It is a very DISHONEST dealership.
Horrible - Steph1
It is extremely hard to get through to anyone unless you actually go into the dealership. No one here sticks to their words or follow through with anything they say they are going to do. I would not recommend this place to ANYONE.
Went here first to look at the Honda Fit. I made it... - rbjalt
Went here first to look at the Honda Fit. I made it clear that I did not want to play the normal sales games. They assured me that they would not, and they didn't, if you want to go by the letter of the law. There was no lying, or hard core 'keep em in the sales area at all costs' tactics. But they did play that sickening sweet "see how I'm treating you well" why laying on all the underhanded guilt tripping, team tagging and doubt casting tricks in the book. AND they would not give me the bottom line unless I 'committed' to buy my car from them nor would they break out costs for me. Lots of shucking and jiving about how the manufacturers 'just don't work that way anymore'. I HATE being treated like an idiot. HATE it! Its extremely transparent, guys. Knock it off!
......hopefully they learn to be honest and straight forward, because this experience sucked!
West Hills Honda
Apple Valley Honda
Marketing Manager / Sales Mgr