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Great Customer Service - tkur
McGurley Honda dealership exceeded my expectations and I couldn’t be happier. Buying a car can be a stressful event since it’s such a significant purchase. We got the right car at the right price and Jose Reyna at McGurley did a fine job in walking us through the whole process. The sales manager James was also key in that we had to make some changes and he saw to it that we didn’t have to compromise on the kind of car we wanted. Honda really came through. We found out first hand why this dealership has so many trophies in their showroom. McGurley is another reason we love the TriCities so much.
Top Reviewed Specialists At This Dealership
Honda Sales & Leasing Consultant
Sales and Leasing Consultant
Best service department - ABBY-420
Each and every member of the service department goes above and beyond to make your experience a good one. I would highly recommend Honda's service department.
Truly great Experience - Jack
There are so many options for buying a truck. Most of us hate the buying experience because of past high pressure and long wait scenarios. Haggling with back and forth offers are the norm. Sims Honda breaks that mold!
I found a truck that was unmatched in quality, miles and features to all the Seattle area listings. It was well worth the drive to Burlington to see the truck. I had never ridden in a Ridgeline, let alone driven one. Mike OLaughlin immediately put me at ease with his friendly personality and feature review of the vehicle. He was very knowledgeable about not only the Ridgeline but also several other comparative market vehicles. No stress and no pressure - when I told Mike he was my first stop he didn't try to strongarm me into a purchase, he told me where I could find a Nissan to test drive up the street at another dealership.
Well Mikes strategy worked, I test drove a couple of other trucks but was back to speak with Mike the next day for my Ridgeline. I drove it home the next day. I will also say that Mike reviewed in the lobby the "extras" and showed me what they looked like and felt like on the vehicle. These options are often presented in the closing process and feel like a " pile on".
Laura Thompson in finance was outstanding. She reviewed the pricing of the contract, then reviewed the "extras" from a coverage and monthly cost addition. We purchased the Honda Maintenance, 3M protection and the NW exterior/interior care package. Mostly because I had time to digest the features and benefits before I signed paperwork.
Give these folks a try if you are in the new/used car search - they will not disappoint.
Car leasing process made easy - Alecblume1
Pete, Ryan and Steve made this an incredibly easy experience! I got the car I want and really enjoyed working with them. They spent the time to work with me and get me the deal that I wanted. I would definitely lease with them again.
Internet Sales Consultant
Happy, Satisfied but disappointed in Robert Stites - The Medina's
I gave a review earlier but I have had problems with communication with Robert Stites. Shame on him for not keeping the line of communication open to us. I tried for several days to get him to return my phone calls with no response. We finally came in on when we brought the car in for service and spoke with, I believe it was Noah. He answered our question in 2 seconds. It was an important question to us but sadly took over a week to get a response.
I give Robert a minus.
Every other person we came in contact with at your dealership was very helpful but Robert. We are very disappointed in him.
Fast n quick - Larisa670
Very happy that I came in today, loved the workers here, very high spirit n I’m totally happy I got my golden ticket. Awesome, Thank you Rochelle n Mark where both very helpful. Thank you so much.
Sales and Leasing
Sales persons Randy and George were very helpful. - Cathy
Randy and George helped answer all my questions and got me into a great car. Randy took extra time to teach me all the functions.
Premier Sales Consultant
Loving our Honda Passport and CR-V. - Honda_Happy
We just bought 2 cars from Klein with help of this wonderful young man Q Ali. No pressure sales and really listened and tailored to our needs.
Very Happy Honda customer
Product, Sales & Leasing Specialist
Internet Sales Rep.
Good purchase experience - sjw
Chris Wallace was knowledgeable and helpful with my car buying process. He was responsive to my questions and thoughtful throughout the process. I would contact him again.
Excellent! - Fabi
Buying my first car was the easiest and smoothest experience I could have had thanks to Alfredo! He was super friendly and made sure my mom and I both knew the ins and outs of purchasing a new car. He didn’t push us to do anything we didn’t want to. We didnt have to haggle with him. I have had questions after I picked up my car and he has been able to help me right away to resolve the issues. I would totally recommend anyone on the market for a new car to go see Alfredo!
Excellent attention and service - Chris Banks
The evening before my visit I had to have a tow service boost my battery.
The next day, uncertain about the quality of the battery, I dropped in to the
service department of Apple Valley Honda. Ricardo Woo gave me his immediate
attention, listened carefully and asked me a few questions. He then offered a
GR8 evaluation of the battery for free. Although he couldn't promise a quick
turnaround (I was a drop-in) it wasn't long before the charge and evaluation of
the battery to come back. It failed the test, and I was happy to have the security
in winter driving to know that my CR-V will start. The price was fair, and in only
a few minutes the job was done and I was on my way. During the whole process
Ricardo checked in with me in the waiting area, and kept me updated on progress.
Ricardo has been my customer service advisor in the past as well, and I can say
this is typical of the excellent attention and service I receive from Apple Valley.
Always 5 Star - NanaPeej
We love having our cars serviced here. They really know Hondas, and we know them. It's good to have a relationship with the service department. They have been exceptionally helpful even when we have been out of town on a road trip.
We never question whether we should "shop around."
We recommend Garry! - Lynzi123
Garry in the service department is awesome!! He has always gone the extra mile for us! we have been going there for our car services and oil changes for a little close to two years now. We always call Garry first! we have even been willing to keep the cars there and not go with the cheaper service because we just trust that he will do better work! He always lets us know what our options are, even if that means we don't stay at Hinshaws. Hes personable and always does everything he can to take of us! we wont ever go anywhere else as long as hes there!
Liars with no integrity. The dealers are snakes - Ed
Happy - Newcust
Salesman worked with us to get the deal we wanted. Was friendly and knowledgeable. Dealership had a great selection and was thorough in going over the options and differences between models.
I had an awesome experience. Andrew did a phenomenal job. - bennettm80
I had a remarkable experience with the Honda dealership. My salesperson, Andrew Jenkins, was patient and knowledgeable. I will work with him on my next car purchase.
The Very Best - m&h
Great people to deal with. No pressure in buying. Straight forward and honest. Negotiable. Scott Persin is the best! We have done business with Scott in the past and always have been satisfied. We had a very good experience buying from them.
Mark & Heather
Great experience at Honda In Burien - Conniehonda
We had a very positive experience. The sales agent was very knowledgeable and helpful. There was no pressure. And they were very professional and helpful. There was no pressure and it was an overall positive experience
Mark Baker is the best Honda salesman! - MartinAccordHybridBuyer
Mark Baker is the best Honda salesman. He has a deep knowledge of the Honda products and will explain Honda features vs Toyota features for both the safety items and the phone/ stereo. Mark setup our Apple Carplay for us and did a comparison of the complex hybrid systems between an Accord vs Camry. Mark suggested a good price on window tint. Amazing a guy who becomes a friend who happens to sell Hondas. Mark provided the best and most responsive personal service beyond any salesman I have found in Western Washington. I think Mark also plays first trumpet for Eastside Philharmonic!!
Not great - Scott p
Stood in line for 15 minutes before I was even acknowledged. Place is overpriced. Place is not worth the hassle. Was recommended to get serviced, was not told if I even needed the service or if it was just the recommended scheduled maintenance
Left for another dealership - sully
I'd been going to the dealership since purchasing my car in 2014 for service. After the dealership changed hands, the service department was impacted. Many of the employees are rude, ignoring you when you walk in and then curt with communication. I didn't have good trust in what they were doing to my vehicle and what they were recommending needed done. If you say you are doing all of the maintenance at once due to cost, they are just annoyed with you. Then, they mistreated my parents who are elderly and misdiagnosed their car twice on the same visit at a great expense to them. This was the last straw for me. I'm using a different dealership for service and their treatment and approach was remarkably different right away.
Desperate to Make a Sale - carbuyer1234
Went to Honda of Seattle With the full intent to purchase a new car and was greeted by Gareth. Really like that all prices are on the windshield of every car. I was very upfront that I was looking and trying to decide what to buy and do not like being pressured to buy. I was very specific that if I selected to buy a Honda Gareth would be my salesperson. After visiting I have received numerous emails, text messages, phone calls from Gareth wanting to sell me a car. This high pressure follow up has made me decide to go elsewhere to purchase a Honda!
Services is horrible - Nguuen Bao
I bought a car there, services is takes way longer then it suppose to be. They made you waited to pickup back to dealer at least 3 hours after they said they are on the way anf car is ready.
friendly and efficient sales service - honda crv
Thanking the excellent service I received from Jake Adams -sales consultant - Driving 200 miles to purchase my car and being treated with helpful service meant so much.
Overcharging 9-30-17 - Frank M.....
9-18-17 Car (99 Civic) would not start and was towed to Aberdeen Honda.
Scott the Service Manager called, said bad wiring to starter from battery and bad battery. Estimate
was $500. I said you are not fixing it. I had it towed via AAA auto to Capital Honda, Olympia.
The part was ordered and available the next day at 7:30 AM. The mechanic started the work and was
done after 8 pm. Total cost was $177 parts and labor plus battery tested good and is noted on
on the repair order. I'm never going back to Aberdeen Honda. It is a very DISHONEST dealership.
Friendly no pressure sales - Shane Provost
My salesman, Cameron Ross was amazing! He listened to what I wanted and helped me instead of selling me. I'll be back for my next car!
Went here first to look at the Honda Fit. I made it... - rbjalt
Went here first to look at the Honda Fit. I made it clear that I did not want to play the normal sales games. They assured me that they would not, and they didn't, if you want to go by the letter of the law. There was no lying, or hard core 'keep em in the sales area at all costs' tactics. But they did play that sickening sweet "see how I'm treating you well" why laying on all the underhanded guilt tripping, team tagging and doubt casting tricks in the book. AND they would not give me the bottom line unless I 'committed' to buy my car from them nor would they break out costs for me. Lots of shucking and jiving about how the manufacturers 'just don't work that way anymore'. I HATE being treated like an idiot. HATE it! Its extremely transparent, guys. Knock it off!
......hopefully they learn to be honest and straight forward, because this experience sucked!
Honda of Fife
McCurley Integrity Honda