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Ethan was fantastic to work with! - Minjae
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Ethan was fantastic to work with!
I originally came to Prestige Kia on Monday just to look at a new Sportage and take it for a test drive. Ethan was extremely helpful, knowledgeable, and patient. I never felt pressured, and he took the time to explain everything clearly.
I came back on Wednesday ready to purchase, but we unexpectedly ran into a financing issue. Even though my credit score was more than 30 points higher than Kia's required minimum, I ended up needing to add my wife as a co-buyer. I had to make the one-hour drive back home and then return to the dealership.
Ethan could have easily become frustrated with the situation, but he remained patient and helpful the entire time. I ended up returning late at night, and he was kind enough to wait for me even though it was close to closing.
It was already dark when I finally arrived, so Ethan had taken a video of the vehicle's exterior beforehand so I could see it properly. He also helped me connect my phone and get everything set up.
I really appreciated the extra effort. Ethan made me feel like he genuinely cared about making sure I had a good experience rather than simply trying to complete a sale.
I would definitely recommend Ethan to anyone looking to buy a Kia. Great experience from start to finish!
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