861 massachusetts Used Car Dealers

I had a great service experience with Linda who did - Ruggers50

I had a great service experience with Linda who did everything she could to help me. Explained my service, went over my warranties, and called me an uber so I didn’t have to wait. I hope I get her again and will use her for all my service needs.

Easy scheduling process and good communication from - Trtobin24

Easy scheduling process and good communication from service desk, which had previously been an issue.

Our family are repeat customers to Jaffarian Volvo / - o.morelli

Our family are repeat customers to Jaffarian Volvo / Toyota!!. In this transaction we worked with Neil Chambers. He was patient, understanding and professional. Ivan Reyes in finance was phenomenal! We will be back and always refer friends to Jaffarian.

Staff courtesy, knowledgeable, attentive, haggle and - Cici

Staff courtesy, knowledgeable, attentive, haggle and hassle free, very accommodating and showroom and all facilities very clean and neat. My experience here with McGoverns and Henson my sales rep was outstanding.

Sullivan Brothers is wonderful! - Duxbch

Sullivan Brothers is wonderful! I will never purchase a car anywhere else. The customer service is phenomenal.

The team was great and very communicative. - BETHCONN_2001

The team was great and very communicative. This is my go to place for servicing my Atlas.

I’ve always had a great experience when my car needs - cmassaconi

I’ve always had a great experience when my car needs service and with the team of customer care as well.

My girlfriend and I visited this dealership store and we - Solomon

My girlfriend and I visited this dealership store and we had the best experience. We were helped from the start to the end. Junior, the customer representative was a champion in closing this deal. He was very thoughtful, respectful and had good customer experience. I would definitely recommend this store to anyone. Thanks Junior for your good and effective client relationship.

I had a great experience at Kelly Nissan. - mma2119

I had a great experience at Kelly Nissan. I was looking for a Frontier Pro4X Roush edition and they had the model I was looking for. I worked with Julia to start the process and when I can in I worked with Jomar to finalize things. Jomar was super helpful and I appreciate that he was straightforward about everything. I would 100% recommend working with Jomar to anyone looking for a hassle free experience.

I am finally back in a VW after 27 years. - Shannon

I am finally back in a VW after 27 years. I love my new Tiguan! Thank you all for your help and for making the process easier.

Brought truck in for analysis for radio going out. - Pandilover

Brought truck in for analysis for radio going out. They went above and beyond to get agreement extended warrenty information and it will be covered to fix. We have it scheduled for next week to be fixed.

Poor customer service resolution for price misquoted over - Dmitriy

Poor customer service resolution for price misquoted over the phone. General Manager doesn't value customer feedback and is ready to lose customer over $250 issue.

I always have a good experience at the Mercedes Benz of - sherry.nakyanzi

I always have a good experience at the Mercedes Benz of Burlington with TJ, He is always great and very passionate about what He does yet so professional but my recent visit I met with TJ and told him about what I needed to be done, he called on Alan Doumanian to help me but I believe Alan is the best asset Mercedes Benz of Burlington has had as a staff, very polite yet so professional, empathetic and understanding, with the best problem solving skills, He executed my concern in a responsively in very timely manner, He offered 5 star customer care service to me and He did it with so much ease but to perfection. He brought the Tiffany customer care service to me as He out did himself. I could not be any happier with Alan and the whole group in general. The Nice lady at the coffee bar (didn't get her name) is Awesome too, great team over there. Much Appreciated

Worked with Kenny for our New vehicle purchase. - RR

Worked with Kenny for our New vehicle purchase. I highly recommend seeing him for your next Hyundai ,went above and beyond to get everything done! The Rest of the team there was equally great. But Kenny was the best!

I worked with Bob McGrath for over a month in deciding on - Big Decision

I worked with Bob McGrath for over a month in deciding on the purchase of my new car. I loved the Honda CR-V, but when I found out it did not have a spare tire, I decided on another car. He could not have been more gracious to me. During the process, he educated me about trade-in values and how to research what my car was worth online. He always told me that "I should have the car that I want". Bob was very patient while I worked my way through the car-buying process. I would highly recommend him for his knowledge, skill, and gentlemanly manner of dealing with his customers.

Dealership owes me $500 from rebate and failed to pay. - melitomm

Dealership owes me $500 from rebate and failed to pay.confirming that it was owed.

I bought this car (2014 ford explorer sport) and have had - bmc

I bought this car (2014 ford explorer sport) and have had nothing put problems from day one. Shame on me for not looking it over better. The touch screen didn’t work, however I didn’t even know it was a touch screen until I realized I couldn’t do necessary things without it. So they put in a different/used touchscreen. It worked however I couldn’t control the bass on the radio. It’s way too high for my liking. He promised me another one, every time I called he said it was on its way or would be here at the end of the week. This went on for months. After a while I just gave up. I realized he was just stringing me along. The salesman was great. The kid in charge of service not so much. The car in general is the worst car I’ve ever bought.

Very good service and friendly. - Bobl

Very good service and friendly. Only issue was it took a long time to complete work. Service was excellent

Everyone was wonderful. - meehanmail_29

Everyone was wonderful. Joao was wonderful and Jason was extremely helpful. I would recommend Balise to anyone that ask.

They are honest and thorough. - ladydi0724

They are honest and thorough. David Greenlaw takes excellent care in making sure you know all of your options and takes time to explain everything.

I just bought a 2025 Genesis GV70. - gracefbat

I just bought a 2025 Genesis GV70. The person we (my husband and I) dealt with was Josue Bournigal. He is a very pleasant and knowledgeable person to deal with about the business and vehicles he sells. He was very helpful in helping us to try different vehicles to make sure that we chose the right vehicle we wanted.

Very clean, very polite, the staff is very polite - Shannonwhitefish

Very clean, very polite, the staff is very polite friendly I like it here t

The staff are good and easy to work with. - Peter_drak7

The staff are good and easy to work with. Very nice and helpful and works with you

For over five years, since 2018, the Jeep 24 service - Stephen.rivers24

For over five years, since 2018, the Jeep 24 service center has been my unequivocal choice for my vehicle maintenance and repair needs. This enduring relationship is primarily a testament to the consistently outstanding service I have received, largely attributed to one exceptional individual: Laura S. Laura S. is, without exaggeration, an invaluable asset to your team. Her approach to customer service is marked by an extraordinary level of transparency and integrity. She consistently provides upfront and honest assessments, clearly explaining the necessary work and its implications without ever resorting to ambiguity or pressure. This candid communication fosters a deep sense of trust, ensuring I am always well-informed and confident in the decisions made regarding my vehicle. Her dedication to customer satisfaction and service excellence is truly remarkable. Laura diligently works to ensure that all tasks, from the simplest routine check-up to more intricate, larger-scale repairs. Furthermore, she consistently strives to secure the most competitive and fair pricing available, demonstrating a genuine commitment to providing excellent value without ever compromising on quality. Stephen R.

Our Salesman was Aaron Maldonado. - Kristin

Our Salesman was Aaron Maldonado. He provided excellent customer. He was very down to earth and welcoming. I would deal with him again and again. Very knowledgeable of the cars features.

Unethical and deceptive. - Anthony C

Unethical and deceptive. Purchased a luxury vehicle that was advertised as fully loaded and premium. However upon learning the features in particular The rear entertainment package, a $1,999 upgrade in the vehicle were not working and couple days after purchase I was told by Spiro, that it does not fall under the lemon laws as a security function and I should have purchased the warranty. They repair would be at my cost days after the purchase. What a joke Spiro, way to stand by your product, your word and your advertising. Be wary and you can’t trust what they advertise. Seems as though they don’t fully inspect the used vehicles and will find loops holes to protect their margins rather than be transparent about functionality prior to purchase. If you told me it didn’t work I wouldn’t have bought it.

I found Santos Gomes very easy to work with, and Alex was - Firebird

I found Santos Gomes very easy to work with, and Alex was Excellent in this process.# 1 in my book.

⭐ 1 Star – Extremely disappointing experience My - Jacob bass

⭐ 1 Star – Extremely disappointing experience My experience with Shelby Autos was incredibly frustrating and disappointing. From the beginning, the way things were handled felt misleading and unprofessional. What should have been a straightforward process turned into a situation that left me feeling like honesty and transparency were not a priority at this dealership. Communication was poor, and the overall experience made it clear that customer satisfaction is not something they value very highly. Instead of feeling respected as a potential customer, I walked away feeling taken advantage of and extremely dissatisfied with how everything was handled. Buying a vehicle is a big decision, and people deserve to deal with businesses that operate with integrity and transparency. Unfortunately, that was not my experience here. I would strongly encourage anyone considering Shelby Autos to do plenty of research and proceed with caution before doing business with them.

Efficient and convenient and courteous. - jackiearm

Efficient and convenient and courteous. Raymond has been a great contact. Car washes are a pleasant feature after service is done.

We bought a new car with cash one month ago. - Nancy.dudek

We bought a new car with cash one month ago. After SEVERAL calls to the dealership we had no call back or explanation regarding getting the title. Mariela was the ONLY CONTACT who responded! I won’t do business with this dealership again! Just to be clear, this is a NEW dealership in Manchester owned by Bertera. Bertera Nissa in Manchester was MIA once the check cleared.