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Awesome experience and could tell Jimmy wanted to see me... - jbonner_bbb
Awesome experience and could tell Jimmy wanted to see me happy. A lot of time the salesman don’t seem to care if you’re truly happy but Jimmy didn’t let me leave until he knew that was the case!
Top Reviewed Specialists At This Dealership
Sales and Leasing Speacialist
The internet manager Chuck was fantastic. Bought a 2021... - jange3
The internet manager Chuck was fantastic. Bought a 2021 Jeep Wranger 4xe. Worked with both Chuck and Edgar, 2 great guys who made me comfortable dealing with Larry Miller
Internet Sales Manager
My purchase of the vehicle was smooth. Everyone helped.... - mnakai
My purchase of the vehicle was smooth. Everyone helped. I did everything online and just went to sign and pick up. Thank you!
Everyone is super nice. When I first got there I wasn’t... - muchkera
Everyone is super nice. When I first got there I wasn’t really sure on what was going to happen. But there was some miscommunication but otherwise everyone was very friendly.
Goldy worked very hard to find me a Jeep Cherokee with... - jessie48a
Goldy worked very hard to find me a Jeep Cherokee with the mileage and safety options I was very set on having if I was going to purchase. I was VERY picky on what I wanted and he stuck with me for nearly a week and a half trying to find a great deal on the detailed list of options I required. The finance manager was incredible and very helpful explaining GAP insurance and a reasonably priced extended warranty. Both Goldy, the Sales Manager, and the Finance Manager worked very hard to get me the deal I wanted on my dream SUV. These days it is hard to find a car dealership and staff that will go the extra mile for the customer. Well, I recommend you head down to Larry H. Miller Jeep in Tucson and have them find the car, truck, or SUV you have been looking for. They won't disappoint. Also, Larry H. Miller has many dealerships throughout Arizona and they can access any of those vehicles if they don't have what you are looking for on their tucson car lots. Larry H. Miller Jeep of Tucson is a true One Stop Shop for the vehicle you are looking for.
I had a pleasant experience working with them, I... - Stephj100
I had a pleasant experience working with them, I purchased my car online. I was nervous since I have never purchased a vehicle out of state and without looking it through thoroughly and test driving it. They were great at communicating everything about price to delivery.
I recommend to anyone!
The Mopar service is awesome! Cameron was courteous and... - radladfly
The Mopar service is awesome! Cameron was courteous and respectful! My car looks great and the shuttle service is convenient. Pleasant atmosphere and drinks along with snacks provided.
Every time I have my vehicle in for general service or a... - author
Every time I have my vehicle in for general service or a recall the repairs have been done to my total satisfaction. Sean Hippe has always been awesome to deal with as a service advisor.
Fastest, easiest and most satisfying car purchase process... - Jeff W
Fastest, easiest and most satisfying car purchase process I have ever experienced! Will Buy Here Again!
Gave me a much better deal than the Flagstaff dealership... - jenn.grove
Gave me a much better deal than the Flagstaff dealership and I actually had fun getting my Jeep! Very transparent and fun process
Hey just wanted to say I had a awesome experience buying... - bobby.martinez
Hey just wanted to say I had a awesome experience buying a truck from this dealership. My sales rep David "Ace" Ventura was the coolest guy. Low pressure, honest, straight talker, didn't try to sell me something I didn't want or need. Pulled up the exact truck I wanted, answered all my questions and got me a better finance rate than what my own Bank of America quoted me. He even got me a little congratulations gift to celebrate my new truck. Drove down 1.5 hrs from Scottsdale to Casa Grade for their offer and couldn't be happier!!
Abe & Robert worked hard getting us the right vehicle. I... - PruittCardenas
Abe & Robert worked hard getting us the right vehicle. I was thankful they weren't pushy,this gave me time to decide what was best for us.
It was fast service and the did a great job find... - Maurice33sims
It was fast service and the did a great job find preventative problems also I definitely will continue business with them.
They did a awesome job on my transmission, although it... - Emily K
They did a awesome job on my transmission, although it took 2 months but I’m happy with it!
Terrible, they did a price on my trade in and then... - oakley
Terrible, they did a price on my trade in and then revoked the price do to their mistake. They made the deal and right before the deal for me to sign, the sales manager came in and said they over priced my trade in. I understand there was a mistake but then the manager came back with an insulting bid !!!!!!!! He did not have the professionalism to look me in the eye and try to make something good out of the mistake. On another note I showed the sales person that the truck on the ad was listed as a long bed and it was a short bed. Also the Carfax stated 2 owners and in their ad they said one owner, The sales person just talked past those concerns. I would not buy from them or even look at a vehicle, I feel they are a shady dealership and don't care about the customer, just the bottom line.
RUN RUN RUN AS FAST AS YOU CAN AWAY FROM THIS DEALER !!!!!!!!!
I went for my first oil change on a brand-new vehicle.... - Nicole
I went for my first oil change on a brand-new vehicle. Carl was very nice, even though I was frustrated about "losing" the remaining uses of a prior Mopar service contract that I had purchased when I had another vehicle. He helped me out by giving me the phone number of who to contact. He also found another special offer for the same type of contract. Although he initially quoted me almost 2 hrs for an oil change (which is a long time), my vehicle was finished sooner. I will continue to bring my vehicle here for service.
The one thing that was confusing for me and the service advisor was the new contactless "check-in" process. I checked in prior to arriving and got instructions to park in the customer parking area and leave my keys in the dropbox. When I arrived, there was no designated parking area and I wasn't sure about the process, so I followed the usual procedures. Carl told me that this was a new thing and they weren't even sure how it worked yet. Hopefully, they will get this figured out soon.
I also received a follow-up phone call from Steve, the service manager, who advised me to call him directly if Mopar is not able to help me with the service contract issue. His offer to help was much appreciated and I will definitely do that if I do not receive a satisfactory resolution.
I guess it depends on if you know anyone at that place.... - rishiszwec
I guess it depends on if you know anyone at that place. Very poor customer service especially service department. After days of calling I decided to go in to schedule appointment for a recall service I waited at the counter for 35 mins. Guy sitting at service desk saw me standing there and didn't care to ask if I needed help. After 45 mins a person appears and tells me I need to talk to "service guy" really??? I scheduled my appointment, dropped off my car, waited all day for some to call me to tell me that my car is done but, No! My husband called 7 times before he got someone to answer. I went to get my car and 2 "service guys" (one of them was the one who I dealt with before) just talking $hit with each other annother female and completely ignored me waiting to talk to them. I sat there for 30 mins before an older gentleman approached me and helped me..those "service guys" denied they saw me waiting for them. Seriously??? Because I am not a white woman??? I blended in so well with their white decor, they didn't see me???? BTW I was wearing black. I know my review will be trashed but I hope someone of authority reads this before it disappears and do something about it.. sales shouldn't be the only place for good service...just saying if they don't know!
So sad, i have bought 3 new rams for this store and now i... - James
So sad, i have bought 3 new rams for this store and now i had to go find a NEW dodge dealer. I went in to buy a Ram but stock was low, so i thought i would special order a new one, Knowing that it could take up to 12 weeks to get, i was ready to put down a large deposit. Built my truck online and sent it to my salesman, i ask for an OTD price three days later i called my salesman and he said he was busy and had meeting, he would get this to his manger, two days later i called and now the computer was down, well i found a new dealership soo sad
Khelil Abida with Jim Click Jeep, Its a great sales... - Vett2018
Khelil Abida with Jim Click Jeep, Its a great sales representative for JIm Click.
Great customer service and follow ups. Jim Click haves a great asset with Khelil.
Communications is the best i ever had in many years, been a business owner, communication is priceless.
Good job and over the scale service and expertise.
Thank you Mr.Khelil.
Fair, pleasant easy to deal with. 👍🌴I was shopping on... - Rick H
Fair, pleasant easy to deal with. 👍🌴I was shopping on the internet for a specific Jeep Wrangler. Chassidy was more than happy to get me what I asked for.
Untruthful - Disappointed
This is a follow up to a previous review. Prior to signing the final paperwork, I asked about an extended warranty, due to being a used high-end vehicle and it has numerous electronic devises.that are expensive to replace. I discuss warranty options with the finance manager and he told me everything was covered, even “the door lock buttons". He even went onto say it is a 'bumper to bumper and everything in the middle" and it was the best he had seen in all his years of car sales. Based on his opinion, I decided to purchase the "bumper to bumper" warranty for an added $3,500. Well his statements were not even close to the truth. Prior to purchasing the car the front AC was not working, they said they would take care of it. As it turned out the actuators are NOT covered, and the cost was over $500. Now year later, I took it in due to a rough ride and it was determined that the motor and transmission mounts are cracked and needed replacement. You guess it, there are not covered either and the cost is over $1,100. I contacted the dealer and their reply was there was nothing they can or will do. So again stay away from this dealership at all cost. All they want is your money.
Great boss, great team, and great experience. Can’t thank... - Christina
Great boss, great team, and great experience. Can’t thank them enough. There still going above and beyond with whatever we need. Thank you so much
Worst service ever - Dan
First issue they sell vehicles with major issues. We got a Chevy Malibu the tires rub constantly so we bring it back. They hold it 2 days but we get it back still with the same issue. THEN they charge you EXTRA for paying early who does this?? You're getting your money early and you are charging for it. There has been nothing good to come from this auto shop buy your cars elsewhere.
Worst service ever. Made appointment for fob programming... - randy.boppbadfisher
Worst service ever. Made appointment for fob programming (15-30 minute job) they said one hour ok, but two hours later still not done. No one came to give update of how much longer it may be.
This dealership does not believe in the use of... - thoman
This dealership does not believe in the use of cleanliness protection inside customer's vehicles. A routine oil change 2 weeks ago resulted in my 06 Ram 1500 being in the shop for a total of 5 days and counting! After the oil change, I received the truck back from service with a 1/8" thick boot print of grease on the driver's door sill along with numerous grease stains on the driver's seat, driver's entery handle and center console. Last two items cleaned easily but they've had to replace the seat cover. First cover came in wrong color they didn't receive replacement until today. Hopefully it'll be done by this evening.
Salesman Chris Yates has gone out his way to assist me... - Sharon
Salesman Chris Yates has gone out his way to assist me several times! I can't say enough about the customer service from Chris in sales and Tim in the financial department. I highly recommend this dealership!
Can't do I simple 2 bolt recall, and other issues - meeee
I took my 2018 in for a error code issue, it took 4 trips for them to find the simple wiring problem.
Went in for a easy steering damper safety recall (2 bolts) and an oil change. With an appointment, it took 3 hours and they installed the damper upside down. After arguing with the service manager (providing him with the instructions I downloaded online and showing him 3 times what was wrong) he finally had it flipped over (twisted most likely).
If they can't handle easy service jobs, I'm not trusting them with anything.
Courtesy Chrysler Dodge RAM of Superstition Springs
Larry H. Miller Chrysler Jeep Dodge Ram Surprise
Business Development Center
Moore Chrysler Jeep
General Sales manager