A no pressure, awesome experience. - A. DeLeon
This is our third vehicle from this dealership. We absolutely love the product but what keeps us coming back is the remarkable customer service. Garrett knew exactly what we needed and did everything he could to make it happen. He was no nonsense, knowledgable, and super friendly. We will definitely deal with him for any future vehicles.
Stand up Dealership - jjKraus
Sammy worked hard to make the deal I needed happen!
The day after the sale there was a issue with a whining sound coming from the rear end. Jefferson confirmed the sound and had a full warranty replacement of the rear differential complete in 3 days.
Very satisfied with all involved!
Thank you Rick Z! - mkahmed
My wife are super happy with our Mazda CX-9 and the experience we had purchasing it. Rick and team were super helpful and attentive to our needs! Genuine, caring and not pushy! Would highly recommend.
Alec Customer service. - Bishop1
Alec was the most professional and compassionate respresentive for Mazda I could imagine. He was kind, informative and went out of his way to help me with my situation. Alec was greatly appreciated and I will share my experience.
The best Mazda dealer in the USA - AnotherDay
These guys bring a sales and service experience far beyond the norm for a Mazda dealer. It’s more like a high-end service experience akin to what you’d get from a Lexus dealer but without having to suffer a bland Lexus driving experience. Straightforward sales people, beautiful reconditioning of used inventory, and reliable quality service. Perhaps the best dealer experience of any I’ve had in San Diego county. most of all, they’re sincerely grateful for your business and referrals.
Best car buying experience! - Coolbreeze
I needed to upgrade to a bigger vehicle with automatic transmission. Greg Gagen was amazingly helpful in helping me accomplish this. His knowledge base was very helpful. The greatest value of a good salesman is to help a customer determine the best vehicle at a fair price and eliminate the problem of selling your current vehicle. Greg Gagen is a seasoned professional and delivered in all aspects of the process. He should be teaching classes! Thank you very much Greg!
Good experience - cherie.wachel
Brian Webb gave us choices and explained things in a clear manner. He was very cordial and helpful. I am a return Hyundai buyer and decided to upgrade.
Top Reviewed Specialists At This Dealership
Great Service - Rubencom
Very good personal attention
Car delivered clean and on time
Recommend this dealership
Service was performed on time and was done properly
My service advisor was terrific
Best car buying experience I’ve ever had!Very helpful and ve - LILMARCIA
I hate the pressure involved with negotiating a new car sale! Tom was easy to talk to and very knowledgeable about all the Mazda cars! Everyone made us feel at ease!
Great Experience! - Robert P
We recently bought a new Mazda at Puente Hills Mazda. We initially went through Consumer Reports Build & Buy Car Buying Service. We got a terrific deal and Puente Hills Mazda honored the price. The best part of the experience was dealing with Helen, an absolutely terrific salesperson. Incredibly professional, helpful, excellent communication skills and ethical. She guided us through every step of the process and even delivered that car to our home in West Los Angeles. We had a minor issue after we bought the car and Helen took care of everything. All the staff at Puente Hills Mazda were first-rate, but Helen was a real standout. If you go to this dealership ask for Helen. You will be in good hands.
Be wary of the add on packages before you sign any documents - Robyn
We had a great experience with our salesman, Ed Southfield. He was absolutely amazing...
Knowledgeable, honest, trustworthy, caring, genuine, personable, and patient in every way,
never making us feel pressured, just wanting to be sure we were satisfied and happy. He answered every question we had and he knew the product inside and out. Our only negative part of the experience was with the financing guy. He was argumentative and he also attempted to add on the package for the KARR Alarm and the Extended Warranty, which we hadn't asked for. He then offered us a better price for it and we took it. But, then he redid the paperwork and gave us a higher price than he just told us. We didn't catch it and my husband had to go back a couple days later, once he discovered it. Again, Ed was very helpful and we got it straightened out. This appears to be a chronic problem with that dealership. Having said all that, we are thrilled with our purchase, and appreciate all the help our salesman Ed gave us. He is the consummate professional and an asset to the dealership!
Exelent - Lana
Cogy Nelson was salesman who helped us with our Mazda. He gave us 100% of his attention. Aissa was our financial consultant. He was wonderful!
Excellent Customer Service! - School67!
I experienced great service. They went out of their way to get me in my new Mazda 3 at a price I could afford! I'll definitely refer to this dealership.
Internet Sales and Leasing Consultant
Sales and Leasing Consultant
Great place with great price and great staff - EmRamz
Jonathan had been very helpful from the very start of my conversation with him through email. He was prompt and professional. My wife and I purchased a Mazda 3 for our son. Jonathan listened intently to our issues and concerns and answered all our questions with bare facts without the trimmings of a high sales pitch one would usually expect from any car dealership. We never felt pressured to make a decision. But we did make a decisive move to buy after nailing a great deal. Jonathan even called us after a week of purchase to see how things are going. The staff are friendly. Thanks Jonathan!
Internet Sales Manager
Great service. - Bev Hall
All in all it was an easy experience buying a new car from Concord Mazda. There was no high pressure salesmanship, just friendly sales people who answered my questions. Everyone was great.
Patient and Efficient - catsndogs
Buying my new car at this dealership was the best experience I have ever had. They were patient and kind and understood that this is my first time buying a new car. I didn't know buying a car could take so long, but it went by fast and with ease. I was happy that I bought my new car at this location, because they really took what I was saying to heart. They made sure the car didn't go over my budge. This process was easy and I recommend to anybody to go here and buy their new vehicle. I was very pleased with the two individuals I worked with and I will defiantly tell others to go here to purchase their new car.
Great - Patricia Tariku
Our sales consultant, Erik Ventura, was professional and helpful through the entire process. Rondal Perez, was also great throughout the negotiation process and with the financing. He worked hard to meet our needs and gave us a great deal. Both gentlemen never made us feel rushed even though we kept them past their closing time to complete the deal. I love my Mazda CX-5!
I Love my new 2016 MX5!! - Lisa Marie Scott
Michael Yums helped me from beginning to end with the purchase of my new MX5. He and all the staff at Putnam Burlingame were helpful, efficient and fast. I know I can call him with any further questions i may have. Having had such a good experience, I would definitely tell my friends to shop there!
I need more stars! - ALO415
Why are there only five stars?! I need more!
I have to say that this was one of the best car experiences I've had. I went to the dealership looking at the VW SUVs and with the help of James Jamous, I am ready to roll. He was awesome, very knowledgeable, and made sure that I was feeling good about the lease we set up. I would highly recommend this dealership and commend them for making this customer very happy.
Nicholas Fletcher Internet Manager, and AJ in Finance ROCK - L. Peterson
This is how all dealerships should be! If your looking for a Mazda/Hyundai, be sure to go here! I am a frustrated Volkswagen TDI owner, and because Volkswagen is buying my car back I found my self shopping for a vehicle again. After deciding that Mazda was an great choice, I reached out to Nicholas Fletcher 909-528-4284, who in my opinion is "The MAN!" to see. He listened to my issues with Volkswagen, and was very excited to assist me. After choosing my CX-5, Nick took the ball and just SCORED! No games or gimmicks here! From my first contact though the finance process with AJ (professional and spot on) made my experience fun and enjoyable! It was clear that the team at Victorville Mazda truly understand what it takes to provide customer satisfaction. Thank you Nick, and AJ for making the purchase of my Mazda Cx-5 the BEST car buying experience ever!
New Purchase - htc3133
We recently purchased a CX-5 from Bob Baker Mazda and had such a great experience we went back and bought a second CX-5.Our sales Professional was Sean O'Reilly and he made the whole process easy and enjoyable. I can't say enough good things about Sean and would recommend him and Bob Baker to anyone looking for a new car. We are very happy with our Cx-5 and the dealership.
Great experience - Jaylynanne7
Rocco always helps me when I’m in a bind and always pulls through for me more than expected! Recommend seeing him when you need a car!
Dale is excellent help to in the finance! Never lets me down!
My super jeep - Juan camarillo
Oscar y Amateo son los ke me alludaron a agarrar mi jeep muy buenas personas. They did a really good job sell me that car
Amazing Experience and Custormer Service! - Dee
Juan and Nick are your go to guys! My overall experience with this dealership and it's staff was beyond any other experience I have had at any other dealership and I am very thankful for their help. My salesperson Juan, made sure I was taken care of and made sure I got the best deal for my situation. They gave me options, worked with me, and at the end drove away with the car I wanted in the color I wanted. If you are in the market for a new car, Riverside Mazda is the place to go!
This is my third car purchase. They were willing to help and I left behind a terrible deal with my pre-owed 2015 Nissan Sentra. Let me add that they did not have the car I wanted in the color I wanted in stock, so they really went out of their way to get it for me and help me out! :) I am SOOOOO happy with my new 2017 Mazda 3 Sport !!!!!!!
I drove off confident and beyond satisfied with my purchase thanks to Juan and Nick and everyone else who helped at Riverside Mazda!
Good management and Service folks - Vasu N
I bought a car here 6 months ago.
Was generally a good experience.
Recently called the dealership about some recall I heard about, in the news.
I had some problem with the person answering the phone.
I was a little miffed. Registered a complaint with the manager.
They called me back next day. Apparently, they reviewed the tape also.
They went the extra distance to take care of the issue AND bent over backwards to accommodate my servicing needs.
That surprised me because I expected the dealer to shrug their shoulders and say "things happen".
But these guys surprised me very pleasantly.
Got to say, my faith is restored - there are good people and decent dealers!
Great - 🙋👍
I was very impressed with Richard my mechanic. He took me on a test drive to actually see if I could feel the pulling to the right. He also explained in detail what he did. I was very impressed with this young man and wished more people treated their customers like this. Also my advisor Ronnie was fantastic. Because of these 2 employees my experience was very good.
Service department damaged my car and not taking responsibil - Mgewarges
Service department not responsive. Car came in for a couple recalls to be completed. Upon picking up our vehicle, we noticed the license plate and frame was smashed in. Luckily no bumper damage, but the right side screw hole is stripped. The license plate was hanging from one side. Clearly there was an incident during service. I've explained my concerns about it, but nobody is getting back to me. It's minor damage, but it's wrong them not getting back to me or taking responsibility as well as having a customer leave service with a license plate that's nearly falling off the bumper. I've called many times. And left multiple voicemails. No response thus far. Terrible! Never again.
Helpful - HOME
All good. Decided to go back. Working out new deal. Dealership willing to work with me. Much appreciated. Tony and Allan helped work things out
Got in and out fast with the car I wanted - Shares
I am very happy with my experience at Oak Tree Mazda. I was able to negotiate the deal over email them provide all my info over the phone so I was at the dealer signing the paperwork for no more than an hour. Oak Tree had the best selection and I have the car I wanted! Only negative thing is there were no donuts in the lounge :)-
big disappointment - malibu
after you signed,no one will help you.i have no instruction book ,no floor mats,no second key,no gas.........had question about my plates, nothing
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