146 California Toyota Dealers

I recently purchased a vehicle at Toyota of Ridgecrest, - MelisG

I recently purchased a vehicle at Toyota of Ridgecrest, and I cannot recommend Elias highly enough. He worked tirelessly on my behalf to secure an insanely good deal that I didn't think was possible. What impressed me most was his incredible patience. I struggled with a lot of indecisiveness throughout the process, but he remained kind, professional, and never pressured me. To top it all off, he even came in on his scheduled day off just to help me finalize the paperwork and ensure everything was perfect. If you want a stress-free experience with someone who actually looks out for your best interests, go see Elias!

Alfredo was so nice and friendy. - munetsunaw

Alfredo was so nice and friendy. He always listens attentively and provides precise, tailored service.

my visit was very satisfied. - Sameer Shaba

my visit was very satisfied. And they provide me the total report about my car. I appreciate their work with me.

Friendly, professional service. - Toyota Fan

Friendly, professional service. I’ve been a customer for twenty years. My daughter is now a second generation customer. We are both extremely happy with Toyota Town in every way!

Great experience purchasing a vehicle from Toyota of - BenG

Great experience purchasing a vehicle from Toyota of Torrance. Amado the sales rep was super helpful and welcoming, great customer service. Only reason I'm giving a 4 out of 5 star review is their financing department is a bit slow and we waited to be taken in longer than expected. Other than that, I recommend this dealership.

From the moment . - Seba

From the moment .I made my appointment on ,everythings went smoothly perfect.My experience was ideal

Beside the none negotiation price everything went well , - searappeng

Beside the none negotiation price everything went well , the sale associate was very helpful . The vehicle was in good shape.

Service department didn't support early failure of my - myscreenname

Service department didn't support early failure of my Prius V brakes, a well-known flow and safety issue. The store and Toyota Corporate didn't cover. As a long-time Toyota owner my trust is fading with Toyota.

Sales department was extremely helpful to all my - Tgoodvin

Sales department was extremely helpful to all my questions and concerns with the vehicle i was shopping for.

Kyle Wolf was our sales person. - Vic

Kyle Wolf was our sales person. He was excellent. He contacted & communicated all important aspects of our car quickly & accurately. He did this by phone, text or email. We enjoyed working with him very much.

They worked until almost 11pm on a weeknight to try and - Dink32788

They worked until almost 11pm on a weeknight to try and find us our dream car. So thankful for the service they provided. Garrett was extremely knowledgeable and helpful throughout the process. He was patient with me as I changed my mind a few times and negotiated. He wasn’t just robot salesman hitting talking points. He was a real dude the entire time and not just the gimmicky salesman trying to up-sale. Got us in our dream vehicle!

JJ was extremely nice and super helpful while picking out - MeganL

JJ was extremely nice and super helpful while picking out a new car. He never made us feel pressured and gave us plenty of time to think about our decisions. Thank you JJ for helping me get my dream car!

This is my third vehicle I purchased from this dealer. - Hojoshaw

This is my third vehicle I purchased from this dealer. I have nothing but great things to say about them. The days of dreading to buy a car is a thing of the past with this dealership. The salesman Brian Lamb was a pleasure to deal with. We ordered the new RAV4. We knew it was going to take a little time to get but Brian made the whole process enjoyable. It's always exciting to get that call that you car arrived. When we went to pick it up Brian had everything ready for us. We took it for a drive then went to finance to wrap it up. I have to give a big shout to Suzette Bojat in finance for all the great help.

I was in the process of buying a 2025 Toyota Camry from - Lloydmatcs

I was in the process of buying a 2025 Toyota Camry from this Simi Valley Toyota dealership and they knew I was willing to drive from Seattle to a location in California to buy their car. This is how much I wanted their car. We were in conversation about my trade in and they asked for photos which I sent them and then I don't hear back for 2 days until they just told me that the car was sold. Their response was that their used cars are on a first come, first serve basis and I can understand that for local buyers but when someone from a 1,000 miles away is showing interest and you are in the middle of discussing a trade and purchase, you have to use a little managerial customer service to think about what would be the right thing to do. And yes, most dealerships might do the same thing but if you want to be considered as exceptional in customer service, then you have to represent exceptional values and that means looking at every single customer as a unique customer. As a former global international customer service manager, that's what I taught and what I made every attempt to do in representing the company that I worked for. Customer service does not just happen and it means going beyond a set of values posted on a wall in your office. Cheryl was great to work with but she cannot make these types of decisions.

Jay was very courteous and professional. - BenA

Jay was very courteous and professional. He represents Toyota well. As usual, Toyota exceeded my expectations. Thank you

Absolutely the best experience I've ever had buying a - kingsfan626

Absolutely the best experience I've ever had buying a vehicle. I've leased or purchased 13 vehicles in my life but Briana went above and beyond to earn my business. I sent a request at midnight Thursday and the first thing in the morning Briana reached out to let me know which RAV4 was available but she also let me know that the one I inquired about was actually transferred to their sister store. I thanked her for the information and told her if the sale didn't go through on the red XLE Premium to let me know or if they had a couple of other colors. Went on my day expecting to get the cold shoulder like so many other dealers. 4pm she calls me and lets me know that the vehicle is still available and gave me the exact OTD quote and promised me that if I filled out the application online she would have someone go to the other store and pick up the vehicle by the end of the day. I did have some doubt that this was going to get done but 6pm I get a text telling me that the vehicle should be there by 8pm and they close at 9pm. I rush over and patiently wait and I was amazed that it did arrive at 8:45pm (can't be mad that the driver hit Friday evening traffic) and they had us signed by 9:30. The best part of the transaction was for such a hard to find vehicle there was no markup and since I put nothing down I was offered GAAP insurance which I gladly accepted. Carlos the finance manager went through all of the documents and had us sign and no pressure offers. Went through the car's features and had us out by 10pm. An hour home with traffic but it was worth the drive and I would gladly do it again for my next purchase.

Thank you Benny for your excellent service and making our - Bill

Thank you Benny for your excellent service and making our experience in purchasing our new RAv4 went smoothly. We are highly recommending you to our family and friends.

The dealership is now Maverick Toyota. - lakeorv

The dealership is now Maverick Toyota. I feel I was ghosted after making arrangements for new Toyota Crown Sigina.

Today was the best experience I’ve ever had in the - tolentinoiii

Today was the best experience I’ve ever had in the service department. My service Representative, Brandon was very understanding, very knowledgeable, and respectful. He explained everything about my service visit and made sure my vehicle was done on the time promised. I come here all the time and Brandon always delivers the best service.. Thank you!!

It was great experience working with Sanjeev and John at - Madhur Jajoo

It was great experience working with Sanjeev and John at Swickard. Highly recommend their services

Emily Harvey and her team at Toyota of Carlsbad provided - Ghuidor

Emily Harvey and her team at Toyota of Carlsbad provided the fastest and most competitive offer during my search for a new Toyota EV. Since I knew exactly what I wanted, I requested quotes from more than 10 dealerships across San Diego County, and Emily responded immediately with an aggressive, transparent, and unmatched offer. I especially appreciated the prompt, straightforward communication and the no-nonsense answers to all of my questions. The entire process was smooth, efficient, and stress-free. Best of all, the deal I received exceeded my expectations. If you’re shopping for a Toyota, I highly recommend asking for Emily Harvey by name. She made the entire experience easy, honest, and enjoyable.

I am deeply disappointed with my experience at Toyota - Unica0716

I am deeply disappointed with my experience at Toyota Kearny Mesa. I purchased a brand new vehicle from this dealership, only to discover it had mechanical issues and staining upon delivery — defects that are entirely unacceptable for a new car. I contacted the dealership requesting a vehicle replacement, as these are not issues that should be repaired on a brand new car — they warrant a full replacement. Unfortunately, my concerns were met with complete indifference. Manager Dona Lozano handled the situation in an unprofessional and dismissive manner, refusing to take any accountability or offer a reasonable resolution. This level of customer service is unacceptable, especially for a dealership representing a reputable brand like Toyota. I would strongly caution anyone considering purchasing a vehicle here to think twice and explore other options before making such a significant financial investment.

Thank you to Michael Green and Aaron Parra for your - joannepstt

Thank you to Michael Green and Aaron Parra for your service. Even though it took a long time to be completed.

Very professional and exceptionally clean. - wdjcreations

Very professional and exceptionally clean. The person who helped me get the car I wanted was very knowledgeable and extremely pleasant!

I purchased a 2021 4Runner Feb 27th from Toyota of - cameron831

I purchased a 2021 4Runner Feb 27th from Toyota of Berkeley. I’m generally review-averse and rarely express my concern to the masses, but it feels warranted here. *Bait and switch pricing occurred after window sticker sent, pricing online reflected, and verbal communication made with sales department* The vehicle was listed at $48,290. Hours into communication and the start of my drive from Sacramento, I get a phone call saying the price went up $49,990. After 20 min on the side of the road, they dropped it down to $48,845. I continued the commute down and made the choice to spend the extra money because I loved the 4Runner. This went against my better judgement. In person, they were appropriate, supportive and accommodating. The put a show on for my 2 young children to watch and even brought out some snacks for them. Over the phone, I couldn’t believe the way some of the conversations went. I was told to feel grateful that they brought it down to only $555 more than what was initially $1,700 surprise increase. Later on a follow up call, the point was reiterated that they could have raised it $5k more if they wanted and that “there was nothing I could do about it”. These conversations were with managers of the dealership. And they’re right, they can. But statements like “well sir, maybe it’s just more car than you can afford” after I express my frustration with the surprise price bomb appear tone deaf when they fail to see that it had nothing to do with the price, and everything to do with their integrity. If the price was as advertised, I still would have considered the purchase. The price never changed online nor as advertised in person, only internally. The Pros: -The car is great overall. Some damage to the rear cargo and passenger side were disclosed when asked over the phone, but I’m very happy with the vehicle. -Melissa in the finance department was receptive, supportive and helpful with the process. -Keith went out of his way to help me with the vehicle. -Financing was fairly seamless. -A 2 year/25k mile maintenance plan was included. The Cons: -Even at the time of purchase, the online price reflected less than what I ended up paying. And I’m not talking about about taxes/fees/reg. -Unnecessarily insulting motivated customers over the phone -Vehicle did not include all advertised features. ($500 Yakima mega rack, something I will now have to purchase on my own) -I won’t shame the employees I took issue with. Maybe they were just the bearer of bad news. But their delivery sucked big time and so did their attitude. Financially, I’m out $1,050 with the surprise price increase and failing to include the rack or at least discount accordingly at time of purchase. The poor display of ethics is more concerning to me personally. I was informed multiple times “we’re sorry but this never happens” regarding the price increase:”. Let’s hope they hold true to their word this time and take a hard look at their customer service abilities.

Had a great buying experience with Daryl . - JessJack

Had a great buying experience with Daryl . Even in the pouring rain he made sure to secure my new plates on safely . Thanks !

I had a good experience for a change. - Hnhall76

I had a good experience for a change. I have been a long term customer who has always left with bad experience on numerous occasions. Today I could see and experienced a difference in the quality of service. It was evident that a metamorphosis had taken place. Randy was pleasant and his behaves as one who enjoys his work. He gave value to the customer. Kept me informed on the status of my car. My wait was prolonged because of a part change and he facilitated me getting something to eat. Thanks to Joseph who played a direct part in making this possible. I would also like to thank the manager at the service area in the waiting room, so sorry that I can’t remember his name. He too, enquired to see if my needs were met. Randy knows his name. I finally left there feeling satisfied after many years as a customer who has bought four Toyotas.

Dishonest, Lazy, slow, unprofessional, zero - Raul

Dishonest, Lazy, slow, unprofessional, zero accountability, unprepared, arrogant and incompetent. They showed me an unprepared used car. I normally do not leave negative reviews, but this experience at Toyota of Glendale was frustrating enough that I felt I should share it. I drove close to two hours to look at a used Honda Civic after communicating with the dealership multiple times and being reassured the vehicle was available and ready to view. Once I arrived, the car was not even properly prepared. The battery in the vehicle was dead, and they temporarily swapped in another weak battery just to get the car running. Even with that issue, I still took the time to get an independent pre-purchase inspection because I was seriously interested in buying the car. I spoke directly with management, and they told me they would replace the battery and have everything fully ready the following day. The next morning, I was again told by a sales representative that the vehicle was ready for me. A few hours later, while preparing to drive back out there again, I was informed the vehicle had already been sold by another manager. That was extremely disappointing considering the amount of communication, time, driving, financing preparation, and inspection effort I had already put into this deal. I understand dealerships can sell cars at any time, but what bothered me most was the lack of transparency and professionalism throughout the process. If the vehicle was still actively being offered to other buyers with no hold whatsoever, that should have been clearly communicated from the start instead of repeatedly encouraging me to come back the next day. Overall, the communication and customer handling here left a very poor impression on me.

Carmax makes selling and buying a car very - Joe

Carmax makes selling and buying a car very straightforward and easy. They have very friendly people. They easily shipped the car that I wanted to our location so we could test drive it. It was in excellent condition and the price was right!

Oscar is by far your best service representative, and he - Erroljohns

Oscar is by far your best service representative, and he has always been honest and dealt with me with extreme professionalism. He should be promoted.