145 California Toyota Dealers

Excellent customer service from Javier Aguirre, as - Javier Montes

Excellent customer service from Javier Aguirre, as always. They even sent me a video of the mechanic working on my car and explaining the issues in detail. Very satisfied with the overall experience!

Jeff the Servce Manager got me in and out quick. - Jeffreysaylor12

Jeff the Servce Manager got me in and out quick. They did a great job...thanks Jeff Caminata!

Very happy with the service at this dealership. - barbrichards1

Very happy with the service at this dealership. Everyone was very courteous and helpful. My car was taken care of and I am happy with the work.

Pedro has been really proactive and helpful in all of our - edelacruz

Pedro has been really proactive and helpful in all of our questions and services. He was very professional and knowledgeable about the information.

Made the appointment for 10 o’clock for the oil change - Jacob

Made the appointment for 10 o’clock for the oil change got their right on time was told it’s gonna take about an hour and a half to two hours waited for 2 1/2 hours. Ask if my car is ready they told me no and it’s just sitting outside. At this point, I just took my car and left. Why even bother make appointments if you have to wait four hours for oil change.

Service department was great and jagger and Anthony were - notsewweston

Service department was great and jagger and Anthony were awesome. Thank you very much. 👍🏿 ok

Always great service when visiting and all staff are - gus

Always great service when visiting and all staff are helpful and informative at every visit.

The level of communication and customer care is - Recycledsurf

The level of communication and customer care is outstanding. This is the best dealer I’ve ever worked with.

Good attitude good service I’m berry happy with my truck - Valenzuelaf269

Good attitude good service I’m berry happy with my truck they explain every question that I have with my truck thank you for everything guys

I’ll start with the TLDR update (since it’s an exhausting - Disappointed_Customer

I’ll start with the TLDR update (since it’s an exhausting review), though feel free to read-on w/ the detailed update below if you wish to feel my pain: TLDR: Advisor I’ve never worked with prior (following dropping off my daughter’s vehicle for a check engine light) asked my daughter to sign off on a nearly $5k maintenance to “tear down the engine to investigate the head gasket.” We of course were suspicious (this is a Toyota & why we purchased Toyota’s for reliability), calling 3 other Toyota specialty shops (ALL who said ALREADY? & that this was very rare/unusual), with one of the shops (following comprehensive diagnosis) stating, "I can tell you with 100% certainty, your gasket is not the issue… Issues with misfires were isolated to loosely secured & oxidized 3rd party plugs & nothing more… Upon replacement/clearing lights, the vehicle has been running flawlessly for over a month… Detailed Update: My daughter's Corolla displayed a check engine light less than two weeks after scheduled maintenance at Dublin Toyota, where the vehicle had been previously signed off as "Perfect/No Issues." I performed initial diagnostics w/ my OBD2, which isolated misfires (primarily w/ cylinder 3) suggested checking/replacing spark plugs/coils. I scheduled service w/ Dublin Toyota for further diagnosis, with the vehicle managed by an advisor we’ve never dealt with before (I won’t name him outright, since it doesn’t matter anyway / “one bad apple”). Within a day or so, the advisor called my daughter directly to approve a $4,800 quote for a head gasket replacement. The advisor stated the cost could exceed $4,800 following engine tear-down (depending on what else they may find), sending links for financing options and following up daily with texts. They later trimmed $300 from the quote. These daily calls/texts felt like pressured sales tactics which raised a massive red flag. Despite being told by the advisor that the car was not safe/should not be driven, I retrieved the vehicle ($250 out of pocket for the "diagnosis") while the advisor was on vacation. The Dublin Toyota Report only mentioned a simple combustion leak test citing excessive hydrocarbons, recommending a complete teardown of the engine to review the gasket. I had contacted (3) other mechanics (all of whom specialized w/ Toyota & stated the same thing after relaying the Make/Model/Years/Mileage, etc…, i.e.: “ALREADY?” The independent mechanic we chose (master mechanic referred/trusted to by a close family friend) ran more comprehensive tests, including a seven-minute combustion leak test (revving to around 2500 RPMs) where the color never changed (remaining bright blue). Their high level report (though more tests were performed) provided the following feedback: * Block test determined no evidence of excessive hydrocarbons * Engine Oil = CLEAN * They stated that our coolant was completely full & typically drains quickly with head gasket leaks. * Spark plugs, however, revealed that one of the plugs was so loose they barely needed a tool to remove. They took side-by-side pictures of the plugs, with Plug 3 being discolored, and so loose that the engine was not fully sealed, stating that this would absolutely result in a misfire. * They also ran a borescope into Plug 3’s bay (providing me with the video) and stated, "I can tell you with 100% certainty that it is not the gasket," stating again that the loose and corroded plug is the likely root cause (then swapped our plugs with Toyota OEM 90919-01275). * As an extra test, they even swapped the Cylinder 3 and Cylinder 4 coils as well (with the new plugs) and cleared the codes. It's been about a month since this service, and the car has been running flawlessly following the spark plug replacement, with check engine lights not returning. I am disappointed, and as a result, I will be finding another (now inconvenient vs local) location to service my vehicles. Shame…

Emilio made my car-buying experience smooth, welcoming, - Alexandraandrade172

Emilio made my car-buying experience smooth, welcoming, and stress-free. He was patient, transparent, and especially kind to my mom, speaking with her in Spanish and making her feel comfortable throughout the process. That truly meant a lot to us. Wolfgang in finance was also fantastic — very knowledgeable, professional, and clear when explaining everything. The whole team made us feel at ease and confident in our decision. I’m very happy with my 2017 Camry and grateful for such a positive experience. Highly recommend!

Today was going to be the last time I ever came to this - RK

Today was going to be the last time I ever came to this dealership for service--because of how bad the experience was when Randy Doan was not here. Ironically, the only reason I ever got to meet Randy was because of that terrible service experience. I left a review, and Randy personally reached out to me. That call completely changed my perception of this service department. Randy Doan is an exceptional asset to this dealership, and he is the only reason I drive nearly 40 miles to have my car serviced here when there are at least four or five Toyota dealerships much closer to me. Unlike another manager I dealt with during Randy's absence, Andy actually listens. He does not dismiss concerns, minimize issues, or deflect responsibility--he addresses problems head-on and follows through. The other manager Andy was, quite frankly, absolutely useless. When I heard Randy was back from his leave today, I was genuinely elated. While he was out, I needed basic information from the service manager for an insurance claim after another car hit me. What should have been a simple request turned into an exhausting, frustrating ordeal--it was like pulling teeth. Randy's professionalism, responsiveness, and accountability stand in stark contrast to how poorly the service department was managed without him. I truly hope this dealership understands what a gem he is, because I am certain I am not the only customer who continues servicing their vehicle here solely because of him. If Randy had not returned, I would never come back. The only reason this dealership receives five stars from me is because of Randy Doan., WITHOUT RANDY HERE ZERO STAR IS TOO MANY FOR THE SERVICE DEPARTMENT'S MANAGEMENT. I sincerely hope leadership recognizes his value--and also understands just how awful service management was in his absence.

I would like to leave a review regarding a poor service - Ed_hg

I would like to leave a review regarding a poor service experience at Stevens Creek Toyota. My vehicle service was apparently already completed, but I waited at the dealership for approximately three hours because the repair order was blocked waiting for me to click “Approve” or “Defer” on recommended services sent through text message. The issue is that this requirement was never clearly communicated. The service status page continued showing “in service,” with no indication that customer action was required before the vehicle could be marked ready. The service advisor, Jason Sulon, knew I was physically waiting at the dealership the entire time, yet nobody attempted to contact me directly to explain that the process was blocked waiting for my response. When I finally asked why the vehicle was still not ready, I was told I was “not following the process” because I had not responded to the text messages. I believe this reflects both a flawed customer communication process and poor customer handling. If customer action is required to complete service, it should be clearly explained upfront and proactively followed up on instead of placing the blame on the customer afterward. I hope Toyota can review this workflow and customer communication standard with the dealership to prevent similar experiences for other customers.

Jose Hernandez was super helpful and went out of his way - michelecotta

Jose Hernandez was super helpful and went out of his way to make sure I had an honest and pleasant experience. He did not disappoint! Toyota San Luis Obispo was awesome dealership to work with. Highly recommend it.

I took my Toyota Seina to Daly City, City Toyota and had - Propeabody

I took my Toyota Seina to Daly City, City Toyota and had a great experience with the service department. The team was friendly, professional, and really took care of my vehicle. My service adviser was very accommodating and went out of their way to make sure everything was handled smoothly. They took the time to explain the work being done and made sure I was comfortable with every step. It is clear they truly care about their customers and take pride in what they do. I left feeling confident and grateful for the excellent service. I highly recommend Daly City Toyota for anyone looking for a place that treats you right and takes great care of your car.

Purchased a Toyota Camry XSE yesterday from Blackstone - Lou.patterson

Purchased a Toyota Camry XSE yesterday from Blackstone Toyota Fresno and couldn’t be more satisfied. Martin, Fernando, and Antonio were absolutely top-notch—professional, friendly, and efficient. The entire process was smooth and fast, and I felt confident I was getting a great deal. Outstanding customer experience from start to finish. Highly recommend!

The following bait-and-switch occurred on the evening of - kgarza

The following bait-and-switch occurred on the evening of November 7th. I emailed the General Manager to redress the issue and waited ten days for a response; I still have received no response from John Hautman, the General Manager. It is November 17th. On November 7th, a representative from DCH Toyota of Oxnard named Melany (I’m not sure of her last name because she isn’t listed on their site’s website) reached out to us regarding some online inquiries I’ve been putting out. She asked us if we’d be willing to wait for a vehicle to arrive in December. We said yes as we are in no rush. She then sent me a spec sheet of the vehicle, the type that lists all the packages and fees and such. We sent in an offer for that vehicle, the same offer we’ve had a few other dealerships take us up on. She said, in writing, that she would look into it with her manager (Christian Medel), and then got back to us a half hour later with an offer that was an even better price for us. Here's where the issue begins. I then clarified with her, in writing, that we wanted a guaranteed out-the-door price when we arrived there in person—the offer she sent us—with no potential “bait-and-switch” situations happening when we arrived. I had to be crystal clear about this because we’ve been bait-and-switched before and it’s infuriating. She then responded, in writing, (I have screenshots of this message from her) “You can have our word that nothing will change. Finance will offer things to you because that is their job but, on our end, everything is what we told you. Vehicle is arriving in December and in order for us to mark it sold we need a signed contract with the numbers we agreed upon, and we will also take a $2k nonrefundable deposit.” That sounded great, so I reiterated the offer, verbatim, that she sent me for the spec sheet of the car that she sent me to ensure with crystal clarity that I was not going to show up to the dealership on November 7th with any potential situation occurring where the vehicle I was ordering was in any way, shape, or form different than the spec sheet I was sent. She said, in writing, “Yes, please. Come on in.” We then arranged for a 6:30 meeting time. When we showed up, someone in the front directed us to Melany, who sat us down with a Miguel Alacantar (I’m not sure if it’s Alcantar or Alacantar—Alacantar is what is listed on the store website). Having only known Miguel for the brief time we were there, I’d say he’s an awesome guy with integrity—the kind of guy I would want working in sales because he’s candid with customers and up front about how the fine print of the sale works. With Miguel we came to the head of the problem: Miguel explained that the offer we were given by Melany, approved by her manager, Christian Medel, was not actually the out-the-door price of the car for what was listed on the spec sheet (the price and spec sheet that we discussed, in writing, before coming in so that we would not potentially have this very situation occur while we were there). Sure enough, some of the items listed on the spec sheet are actually “extra,” we were told, because they are installed at the dealership, and we would have to be charged more than the offer we were sent, in writing, if we wanted those items. I explained briefly to Miguel that this was the very thing I was trying to avoid, and that’s why I went to painstaking crystal-clear lengths, in writing, to ensure that this would not happen. He took a few minutes to head to the back to address it with Melany and Christian, and he came back with Christian in tow. Rather than address the concern itself, Christian then proceeded to just reiterate the same thing that Miguel told me minutes prior in the very same words: these items listed on the spec sheet, the spec sheet that we clarified, in writing, was what our offer was for, are extra, and the offer we were sent did not actually include those items, but we could pay extra for them if we wanted. No apologies. Just lies.

I bought my parts for my GR Corolla I just bought and - Caleb S

I bought my parts for my GR Corolla I just bought and they helped me order the right parts and best way to install myself. I love to work on my car. Juan sold us the car and he was great.

I had a great time buy a new corolla cross. - carlosaranda

I had a great time buy a new corolla cross. Mr. Alonso Cortez in sales was great he was able to find one and even keep on hold for me to show up to just look at it. He went in detail and guided me thru the corolla cross and it's safety features. Went with me with test drive and should me all the extra features and informed me about the remote unlock and lock and start using the app. Then while waiting for the finance. He would check up and let me know how everything was going roughly how much more time it would take. Then when I went to finance Mr. J.K. khilnani and Mr.Alfonso Plascencia were both fantastic. They explained all the option was even surprised that toyota offered 8yr warranty. Great option for the service plans. After going and roughly calculating the miles I would be driving and were able to fit the best plan for me and best one that would make sense to purchase. It was no pressure when selecting. It honestly was a great experience. Thru out the whole time nothing felt pressured it was like dealing with nothing but family and friends the whole time. And even before I left they made sure all my questions were answered. If anyone i know is looking for a toyota and wants better then excellent service I will be highly recommending them to visit them. And if their parts and service dept are anything like the 3 gentleman the I delt with I will be coming back here for my services and when i want to get my next toyota i will definitely be coming back here in the future.

I recently purchased a new vehicle from Bob Smith Toyota - Harpreet

I recently purchased a new vehicle from Bob Smith Toyota and had a genuinely great experience. Everyone was friendly and helpful, especially my salesperson, Mark Young, his manager, John from Internet Sales, and the finance manager, Todd. They worked with me to get a great deal, clearly explained each step, and were very transparent throughout the entire process. Overall, it was a positive experience and a pleasure doing business with this dealership.

This car dealer used to be very good and reliable with - DOUGLASRAMOS58

This car dealer used to be very good and reliable with people who really helped you, but now everything is overpriced and if you want to make an exchange, what they offer you for your vehicle is a mockery even if you have been a customer with them for years. apart from a short list of lies that the sellers tell you who are supposedly helping you, it is unfortunate how this dealer fell so low and his prestige also because of some employees

I recently attempted to purchase a Lexus SC 430 from this - arembert1

I recently attempted to purchase a Lexus SC 430 from this dealership and obtained a Lexus pre-purchase inspection prior to finalizing the deal. The inspection revealed significant front-end and steering issues, including a steering gear problem, worn ball joints, damaged linkage and boots, and power-steering leaks. The technician also noted front-end noise, which directly correlated with these findings. The dealership was fully aware in advance that I was planning to fly from Texas to pick up the vehicle and drive it back, so I took extra care to ensure the car was mechanically sound before traveling. Despite being presented with a documented Lexus inspection identifying safety-related steering and suspension concerns, the dealership refused to address any of the issues. I even offered a reasonable compromise—allowing the dealership to perform the repairs themselves and split the cost—but they declined to engage in any solution or price adjustment. I understand that used vehicles are sold “as-is,” but refusing to acknowledge or discuss documented steering and suspension defects, especially when a buyer is traveling long distance and negotiating in good faith, is disappointing and concerning. I ultimately chose not to proceed with the purchase. I strongly recommend that prospective buyers obtain an independent inspection and be prepared for the dealership to decline addressing serious mechanical issues, even when clearly documented.

This is a great place with the best service. - Prius driver

This is a great place with the best service. I thank Khalid for all his help with my new car. George handled the paperwork quickly. A big thanks to Joy who always is helpful and cheerful. A big thank you to the staff!!

Jimmy was a great helped with me and my mother with my - Hurtadojoanna03

Jimmy was a great helped with me and my mother with my first car. Great and Honest gentleman. Definitely recommend going to him

Best dealership in Napa wins Napa contest every year for - Toyotalover

Best dealership in Napa wins Napa contest every year for BESTOFNAPA. go ask for daniel or kyle. Love my new camry

I had an absolutely fantastic car-buying experience at - ArtValentine3

I had an absolutely fantastic car-buying experience at Culver City Toyota, thanks to the incredible help and professionalism of Jack (Sales Manager) and Alessandro (Internet Manager). With their expert guidance and no-pressure approach, I was able to drive away in a brand new 2025 Toyota Camry Hybrid SE—a car I’ve had my eye on for a while! From the beginning, Alessandro made the process seamless—quick to respond, and genuinely helpful in answering my questions. He made sure everything went smoothly, from test-driving to getting great financing option with Jack’s help. Both of them were courteous, knowledgeable, and clearly committed to making the experience easy and enjoyable. What really stood out to me was how respectful and efficient the entire process was, just honest people helping you get into the right car. If you’re looking for a new Toyota, I highly recommend Culver City Toyota—and make sure to ask for Jack and Alessandro. You’ll be in great hands!

Everyone who works for Toyota in Long Beach are great - jackiebolgna39

Everyone who works for Toyota in Long Beach are great very professional and kind and I appreciate how I am treated with alot of respect.

Giancarlo Horna, Anne Benham both shown me the car and - Tienshi09

Giancarlo Horna, Anne Benham both shown me the car and demonstrate how the car basic function and new features. Test drive, car delivery and notification are all first grade! Giancarlo even help to give me a ride from home to the dealer to pick up the new RAV4 Hybrid and setup the Toyota App on my iPhone in the car so I can monitor the car, turn on off the car via phone and car tracking feature. great. Good service!

went to school with David and remembered him as awkward - lvmn004

went to school with David and remembered him as awkward and acting like he was better than everyone else, but people change, so I gave it a chance since I needed a car. Instead, he completely ignored me. That was especially disappointing given how much he claims to give back to the community. It didn’t feel genuine, and I decided to take my business elsewhere.

Nice and very cooperative people. - slimhoop42

Nice and very cooperative people. Would definitely recommend to friends and family, they are great.