146 California Toyota Dealers

Friendly people who work at this dealership. - alineha29

Friendly people who work at this dealership. I was able to make an appointment for the same day. Phillip my service advisor was accommodating. Rigo was YHE first smile that helped me when pulling up to the service center. I had a pleasant experience and would come back for my future needs! Thank you!

Had a great buying experience with Daryl . - JessJack

Had a great buying experience with Daryl . Even in the pouring rain he made sure to secure my new plates on safely . Thanks !

Pedro has been really proactive and helpful in all of our - edelacruz

Pedro has been really proactive and helpful in all of our questions and services. He was very professional and knowledgeable about the information.

I had service done at Toyota and Enrique was a great - Car Critic checker

I had service done at Toyota and Enrique was a great service rep. My car was seen for wheel alignment and 40k fuel system cleaning. I really appreciate how Enrique explained what was needed and what it meant. I’m sure there is a specific name for the fuel system cleaning but since I don’t have my paperwork in front of me, my layman words will have to suffice. My car’s running beautifully and no more slight pulling to one side because of the alignment. Yay! Thank you, mechanics, Enrique, & Toyota.

Very happy with the service at this dealership. - barbrichards1

Very happy with the service at this dealership. Everyone was very courteous and helpful. My car was taken care of and I am happy with the work.

I recommend this dealer they were really helpful - Erik_pulido0104

I recommend this dealer they were really helpful especially Gerardo Castro it really helps us he shows us different type of car and prices and good deals we got perfect car and they have lots of options.

Everyone at Huntington Beach Toyota is super nice and - darkafterdawn

Everyone at Huntington Beach Toyota is super nice and helpful. Big shout out to Tommy for helping me out with my purchase.

I appreciate that this dealership was honest. - SavyShopper

I appreciate that this dealership was honest. They gave me a great deal over text and that is the deal I left with. No add ons. No games. Honest business that wants to sell.

Always great service when visiting and all staff are - gus

Always great service when visiting and all staff are helpful and informative at every visit.

Good attitude good service I’m berry happy with my truck - Valenzuelaf269

Good attitude good service I’m berry happy with my truck they explain every question that I have with my truck thank you for everything guys

One of your employees at Bob Smith Toyota mocked me by - ddongbiniru

One of your employees at Bob Smith Toyota mocked me by saying something that sounded like "ching chang..." followed by what appeared to be fake Chinese words while laughing. I don't know exactly what he said, and I do not want to falsely accuse anyone of using a specific racial slur. However, it was clearly intended to mock an Asian customer. Fortunately, this incident was captured on video. At this time, I do not wish to pursue legal action, but I strongly urge you to make it clear to your employees that racial remarks or mockery toward customers are unacceptable. This is the second time I have experienced this. Several years ago, I let a similar incident go because I had no evidence. This time, however, I was fortunate enough to have video footage. It is disappointing to experience this while visiting a dealership that sells Japanese vehicles. Whether your employees personally dislike Asians is something I cannot know, but no customer should be subjected to this kind of treatment. I expect Bob Smith Toyota to investigate this matter and ensure that it does not happen again.

I had a very great experience at Toyota Santa Monica! - 1wonderwomanalways

I had a very great experience at Toyota Santa Monica! AJ and his manager Hector were incredibly easy to work with and provided excellent customer service. Highly recommend working with them!

I did my homework before coming to Dublin Toyota—built a - SB78

I did my homework before coming to Dublin Toyota—built a Tundra online, reviewed financing, and sent my info over expecting a professional experience. It went downhill from there. First, the salesperson wouldn't even call me; I had to chase him down to confirm my availability. When I arrived, the experience was a comedy of errors: Zero Inventory Knowledge: He immediately tried to push a used model I had no interest in, then literally wandered the lot because he didn’t know where the Tundras were parked. Bizarre Disorganization: He finally led me to a row of "new" trucks, only for me to open the door of one and find it belonged to a customer, complete with their personal belongings inside. Completely Uninformed: He couldn't answer a single basic question about the truck. I literally had to pull out my own phone and look at Toyota’s website to get answers. I knew far more than he did. No Discovery: He never asked what I needed the truck for, what my monthly budget was, what I wanted for my trade-in, or how much I wanted to put down. After test-driving a 1794 and an SR5, he completely ignored my hesitation and aggressively pushed for a deposit. When I asked for my trade-in keys back, they joked about "not holding me hostage"—a comment that instantly made me realize that’s exactly what they were doing. I am absolutely buying a Tundra 1794 (non-hybrid), but I will be taking my business elsewhere. I refuse to give a commission to a salesperson who knows nothing about the product they are selling. Save yourself the headache and go to a different dealership.

Emilio made my car-buying experience smooth, welcoming, - Alexandraandrade172

Emilio made my car-buying experience smooth, welcoming, and stress-free. He was patient, transparent, and especially kind to my mom, speaking with her in Spanish and making her feel comfortable throughout the process. That truly meant a lot to us. Wolfgang in finance was also fantastic — very knowledgeable, professional, and clear when explaining everything. The whole team made us feel at ease and confident in our decision. I’m very happy with my 2017 Camry and grateful for such a positive experience. Highly recommend!

I like this repair shop. - jenny

I like this repair shop. The staff are friendly, the service is excellent, and the wait isn't long. I'm very satisfied, so I go there often.

I recently purchased a new Toyota Tundra Toyota SLO, and - brent951

I recently purchased a new Toyota Tundra Toyota SLO, and I wanted to recognize Eddie Torres for making the entire buying process straightforward and easy going. From the beginning, Eddie was honest, fair, and easy to work with. We handled virtually everything through text messages and phone calls after deciding the vehicle I wanted. Once we agreed on the selling price, there were no surprises, no games, and no last-minute changes. When I arrived to pick up the truck, everything was exactly as discussed. There were no attempts to upsell me, no shady tactics, and no pressure to add extras I didn't want. The process was efficient, transparent, and respectful of my time. If you're shopping for a Toyota, do yourself a favor and ask for Eddie. His honesty, communication, and no-pressure approach made this the easiest vehicle purchase I've ever made. He earned my business, and he'll be the first person I call when it's time for my next truck. Thanks again, Brent

City Toyota has a very quick check in process and - troy.d

City Toyota has a very quick check in process and completed my service in 1 hour! I am very impressed with their professionalism and respect for my time. The waiting lounge was very nice, almost luxury car level in my opinion. And they have free coffee and pastries. All this and a very completive price on my service is what will keep me coming back. Thank you team City Toyota!

I had a very disappointing experience with this - nano19

I had a very disappointing experience with this dealership. They added hidden fees of $599 and another $399 for a "window anti-theft" package on a used car. The vehicle already had this installed, and it wasn't something I requested or chose, so the extra charges felt unjustified. The online listing also showed the car with its original rims, but when I arrived, they had been replaced with cheap wheel covers. That was misleading and not what was advertised. On top of that, the salesperson talked a lot but avoided answering my questions about the car itself. Instead of giving clear, direct answers, they kept changing the subject, which made the experience frustrating and made it difficult to trust what I was being told. Overall, I felt the advertising was misleading, the added fees were unnecessary, and the customer service was poor. I recommend that anyone considering buying a car from this dealership carefully review all fees and make sure the vehicle matches the online listing before making a purchase.

Service department didn't support early failure of my - myscreenname

Service department didn't support early failure of my Prius V brakes, a well-known flow and safety issue. The store and Toyota Corporate didn't cover. As a long-time Toyota owner my trust is fading with Toyota.

Purchased a Toyota Camry XSE yesterday from Blackstone - Lou.patterson

Purchased a Toyota Camry XSE yesterday from Blackstone Toyota Fresno and couldn’t be more satisfied. Martin, Fernando, and Antonio were absolutely top-notch—professional, friendly, and efficient. The entire process was smooth and fast, and I felt confident I was getting a great deal. Outstanding customer experience from start to finish. Highly recommend!

The following bait-and-switch occurred on the evening of - kgarza

The following bait-and-switch occurred on the evening of November 7th. I emailed the General Manager to redress the issue and waited ten days for a response; I still have received no response from John Hautman, the General Manager. It is November 17th. On November 7th, a representative from DCH Toyota of Oxnard named Melany (I’m not sure of her last name because she isn’t listed on their site’s website) reached out to us regarding some online inquiries I’ve been putting out. She asked us if we’d be willing to wait for a vehicle to arrive in December. We said yes as we are in no rush. She then sent me a spec sheet of the vehicle, the type that lists all the packages and fees and such. We sent in an offer for that vehicle, the same offer we’ve had a few other dealerships take us up on. She said, in writing, that she would look into it with her manager (Christian Medel), and then got back to us a half hour later with an offer that was an even better price for us. Here's where the issue begins. I then clarified with her, in writing, that we wanted a guaranteed out-the-door price when we arrived there in person—the offer she sent us—with no potential “bait-and-switch” situations happening when we arrived. I had to be crystal clear about this because we’ve been bait-and-switched before and it’s infuriating. She then responded, in writing, (I have screenshots of this message from her) “You can have our word that nothing will change. Finance will offer things to you because that is their job but, on our end, everything is what we told you. Vehicle is arriving in December and in order for us to mark it sold we need a signed contract with the numbers we agreed upon, and we will also take a $2k nonrefundable deposit.” That sounded great, so I reiterated the offer, verbatim, that she sent me for the spec sheet of the car that she sent me to ensure with crystal clarity that I was not going to show up to the dealership on November 7th with any potential situation occurring where the vehicle I was ordering was in any way, shape, or form different than the spec sheet I was sent. She said, in writing, “Yes, please. Come on in.” We then arranged for a 6:30 meeting time. When we showed up, someone in the front directed us to Melany, who sat us down with a Miguel Alacantar (I’m not sure if it’s Alcantar or Alacantar—Alacantar is what is listed on the store website). Having only known Miguel for the brief time we were there, I’d say he’s an awesome guy with integrity—the kind of guy I would want working in sales because he’s candid with customers and up front about how the fine print of the sale works. With Miguel we came to the head of the problem: Miguel explained that the offer we were given by Melany, approved by her manager, Christian Medel, was not actually the out-the-door price of the car for what was listed on the spec sheet (the price and spec sheet that we discussed, in writing, before coming in so that we would not potentially have this very situation occur while we were there). Sure enough, some of the items listed on the spec sheet are actually “extra,” we were told, because they are installed at the dealership, and we would have to be charged more than the offer we were sent, in writing, if we wanted those items. I explained briefly to Miguel that this was the very thing I was trying to avoid, and that’s why I went to painstaking crystal-clear lengths, in writing, to ensure that this would not happen. He took a few minutes to head to the back to address it with Melany and Christian, and he came back with Christian in tow. Rather than address the concern itself, Christian then proceeded to just reiterate the same thing that Miguel told me minutes prior in the very same words: these items listed on the spec sheet, the spec sheet that we clarified, in writing, was what our offer was for, are extra, and the offer we were sent did not actually include those items, but we could pay extra for them if we wanted. No apologies. Just lies.

I bought my parts for my GR Corolla I just bought and - Caleb S

I bought my parts for my GR Corolla I just bought and they helped me order the right parts and best way to install myself. I love to work on my car. Juan sold us the car and he was great.

I had a great time buy a new corolla cross. - carlosaranda

I had a great time buy a new corolla cross. Mr. Alonso Cortez in sales was great he was able to find one and even keep on hold for me to show up to just look at it. He went in detail and guided me thru the corolla cross and it's safety features. Went with me with test drive and should me all the extra features and informed me about the remote unlock and lock and start using the app. Then while waiting for the finance. He would check up and let me know how everything was going roughly how much more time it would take. Then when I went to finance Mr. J.K. khilnani and Mr.Alfonso Plascencia were both fantastic. They explained all the option was even surprised that toyota offered 8yr warranty. Great option for the service plans. After going and roughly calculating the miles I would be driving and were able to fit the best plan for me and best one that would make sense to purchase. It was no pressure when selecting. It honestly was a great experience. Thru out the whole time nothing felt pressured it was like dealing with nothing but family and friends the whole time. And even before I left they made sure all my questions were answered. If anyone i know is looking for a toyota and wants better then excellent service I will be highly recommending them to visit them. And if their parts and service dept are anything like the 3 gentleman the I delt with I will be coming back here for my services and when i want to get my next toyota i will definitely be coming back here in the future.

This car dealer used to be very good and reliable with - DOUGLASRAMOS58

This car dealer used to be very good and reliable with people who really helped you, but now everything is overpriced and if you want to make an exchange, what they offer you for your vehicle is a mockery even if you have been a customer with them for years. apart from a short list of lies that the sellers tell you who are supposedly helping you, it is unfortunate how this dealer fell so low and his prestige also because of some employees

I recently attempted to purchase a Lexus SC 430 from this - arembert1

I recently attempted to purchase a Lexus SC 430 from this dealership and obtained a Lexus pre-purchase inspection prior to finalizing the deal. The inspection revealed significant front-end and steering issues, including a steering gear problem, worn ball joints, damaged linkage and boots, and power-steering leaks. The technician also noted front-end noise, which directly correlated with these findings. The dealership was fully aware in advance that I was planning to fly from Texas to pick up the vehicle and drive it back, so I took extra care to ensure the car was mechanically sound before traveling. Despite being presented with a documented Lexus inspection identifying safety-related steering and suspension concerns, the dealership refused to address any of the issues. I even offered a reasonable compromise—allowing the dealership to perform the repairs themselves and split the cost—but they declined to engage in any solution or price adjustment. I understand that used vehicles are sold “as-is,” but refusing to acknowledge or discuss documented steering and suspension defects, especially when a buyer is traveling long distance and negotiating in good faith, is disappointing and concerning. I ultimately chose not to proceed with the purchase. I strongly recommend that prospective buyers obtain an independent inspection and be prepared for the dealership to decline addressing serious mechanical issues, even when clearly documented.

This is a great place with the best service. - Prius driver

This is a great place with the best service. I thank Khalid for all his help with my new car. George handled the paperwork quickly. A big thanks to Joy who always is helpful and cheerful. A big thank you to the staff!!

Jimmy was a great helped with me and my mother with my - Hurtadojoanna03

Jimmy was a great helped with me and my mother with my first car. Great and Honest gentleman. Definitely recommend going to him

Best dealership in Napa wins Napa contest every year for - Toyotalover

Best dealership in Napa wins Napa contest every year for BESTOFNAPA. go ask for daniel or kyle. Love my new camry

Giancarlo Horna, Anne Benham both shown me the car and - Tienshi09

Giancarlo Horna, Anne Benham both shown me the car and demonstrate how the car basic function and new features. Test drive, car delivery and notification are all first grade! Giancarlo even help to give me a ride from home to the dealer to pick up the new RAV4 Hybrid and setup the Toyota App on my iPhone in the car so I can monitor the car, turn on off the car via phone and car tracking feature. great. Good service!

went to school with David and remembered him as awkward - lvmn004

went to school with David and remembered him as awkward and acting like he was better than everyone else, but people change, so I gave it a chance since I needed a car. Instead, he completely ignored me. That was especially disappointing given how much he claims to give back to the community. It didn’t feel genuine, and I decided to take my business elsewhere.