2,904 California Used Car Dealers

I scheduled an appointment for May 9, 2025 to have a 24 - YukonRob

I scheduled an appointment for May 9, 2025 to have a 24 GMC Yukon checked out as I was getting a code stating a NoX sensor was bad. I traveled over an hour to get to the appointment and the dealership confirmed the need for the sensor.So far everything was great. I was told I would be called on the following Monday and given an appointment when they received the sensor. However, nobody called the following week, and I therefore called the dealership the week after. I spoke to John, who stated there were no NoX sensors in the entire Country available and they had no clue when they would be able to get one. I then got online to gmparts.com and found they had the part available. I advised John, but he said they could not use parts from gmparts.com. A week or so later, John called and stated that they had received the NoX sensor and set an appointment for 6/17/2025. I was given a reminder message about the appointment, and called John to confirm the appointment and remind him I needed to wait for the service work to be completed due to traveling a long distance. I arrived timely on June 17, 2025. John was insistent that I come back in the afternoon and not wait for the service to be completed. I reminded John that due to traveling over an hour to get to the appointment, I would need to wait for the vehicle as I had no other means of transportation. He was not happy with my decision to stay behind and wait for the vehicle. He then went out to my vehicle with an OBD reader and came back in and told me that for some reason, the OBD reader could not connect to my vehicle, and they were going to be unable to do any service for me that day. I had already seen John using the OBD reader on the vehicle in front of mine, and there seemed to be no problems. He then attempted to plug it into a USB-C to see if it was functioning properly all the while trying to convince me there was nothing that could be done for me, and I would need to come back at a later date. I then called him out on this obvious lie and insisted on speaking to his manager. While speaking to the manager, yet another customer came in, and I watched as John used the OBD reader, which he stated was the only one in the entire facility, on yet a third vehicle. It seemed to work fine on that vehicle as that driver later came in and sat near me while their car was being serviced. When speaking to the service manager, he confirmed that there is only one OBD reader, and that they are supposed to use that for every service order. However, they were going to accommodate me and fix my car regardless because they didn’t want me to be put out. John then told me it was going to take until noon to complete the service. It was approximately 8:30 am at the time. I then told him just to give me my keys back, and I’d find another dealership. John then stated he’d get the guys working on our Yukon immediately. I finally left the dealership at around 10:30 am. We now hear a small ticking noise coming from the engine bay. My OBD reader is not detecting any new codes. John told me he’s never received a complaint in over 20 years. I find that hard to believe if this is how he treats customers. I will not shop at Healdsburg Chevrolet again or use their service department.

We had a great experience today at Harbor Hyundai. - Dragonflygyrl01

We had a great experience today at Harbor Hyundai. Our salesman Diego provided most excellent service. My wife and I appreciate Diego customer service and recommend any new customer to reach out to him when looking for a new car at Harbor Hyundai.

They were really nice staff and did their best to help - tg_hamid

They were really nice staff and did their best to help me. The best I have ever seen

Jose and Corey Gnomes were very helpful while going - Dbig40

Jose and Corey Gnomes were very helpful while going through the car buying process. Corey took a lot of time and explained everything about the car's functions to us and we asked many questions because there was so much new technology! Love our new Honda CRV !

Earlier this year, I had to replace the front windshield - Plasencia50

Earlier this year, I had to replace the front windshield on my 2018 Honda Accord after a freeway incident. To avoid the high cost of going through the dealer (approx. $2,000), I opted for a reputable local installer who did the work using an aftermarket windshield. The work was done well, but I was advised the front camera might need recalibration. Months later, I received an error that disabled safety features like Brake Assist, so I brought the car to Diamond Honda on June 21, 2025, for a camera recalibration. Despite being unable to complete the recalibration, they still charged me the full $582. They claimed the windshield installer incorrectly placed the camera brackets, though this was not conclusively proven. Regardless, I don’t think it’s fair to charge full price for a service that wasn't successfully performed. The windshield installer (who was surprised Honda charged me at all) then had the recalibration professionally redone elsewhere for $350—which fully fixed the issue within a few hours. I returned to Diamond Honda on June 27 to request a refund. I waited 30 minutes (after being told it would be just 5) before meeting with their Service Director, Oscar Ramirez. Unfortunately, he came across as defensive and dismissive. Rather than showing understanding, he implied I should’ve expected problems because I didn’t have the work done by Honda. Ultimately, he agreed to a partial refund of $350, but only after making me wait another two weeks to prove the issue didn’t return—and requiring another scan of my vehicle. I came back on July 11 with no error codes present. However, the experience was even worse this time. I waited nearly an hour before even being acknowledged, and nearly three hours total just to get the promised refund. I never even spoke with Oscar—he walked by me multiple times without any acknowledgment. The lack of communication and courtesy was glaring. While I understand service departments can be busy, the lack of empathy, accountability, and professionalism I experienced from Diamond Honda has made it clear that I won’t be returning. I’m sharing this so others can make a fully informed decision before choosing to do business here.

Moses always makes the buying experience so easy. - d_1cabrera

Moses always makes the buying experience so easy. He listens to your needs and comes through

I want to start with giving special credit and thanks to - YEXJOHN

I want to start with giving special credit and thanks to these two amazing professional and kind Agents that infinity of van nuys has ! The Names are Mr. Rudy and Mr. Luis … I highly recommend to you America ! Come and find out for yourselfs”!

Fast and friendly service, will definitely take my - victorcruz74

Fast and friendly service, will definitely take my vehicle back again and recommend to others!

The dealer is open, transparent, easy to communicate and - 10monica20

The dealer is open, transparent, easy to communicate and really achievable, if I have any questions, I can reach out to them at anytime.

I bought a battery from this dealership with a 84 month - Frank

I bought a battery from this dealership with a 84 month warranty. They will not honor it. I explained in detail how this battery doesn't work at a higher elevation. They would like me to put a new water pump in. I laughed. Are you joking so you can tell me in 6 months when it doesn't work that I have to buy new one. What kind of dealership behaves in this manner?

This dealership engages in deceptive sales tactics. - Nagib

This dealership engages in deceptive sales tactics. They told me the car I wanted was available. I drive 60 miles and upon arriving they told me the car was sold. Letter I learned that no dealer in the area has the car, including them. They even had the audacity to call me 10 minutes before I arrived to check on my ETA. The salesman Walter Gillian and his partner Jade Davison are not too be trusted. Beware.

Service person, was on top of the necessary repairs and - BERNARDPALK

Service person, was on top of the necessary repairs and services under the Warrantee. Very smart and friendly..

Valley Hi Honda had exactly what we were looking for. - pj

Valley Hi Honda had exactly what we were looking for. They worked with us on price and trade in. We are very happy with our buying experience.

Excellent customer service and workmanship. - Myandall

Excellent customer service and workmanship. Great service department . So grateful for their help thank you

Love my new car! - Seanodavy

Love my new car! Received great service from Daniel. He was very helpful. Would definitely refer family and friends.

Great service would highly recommend. - Jimmy

Great service would highly recommend. Very friendly and worked with with me on the repairs

Will at DCH, from your help selecting the right vehicle - scott

Will at DCH, from your help selecting the right vehicle for my family to a purchasing process made easy and enjoyable, you truly are a great DCH team member. DCH you have a customer for life.

Outstanding service from the beginning of an introduction - BeauHarlan

Outstanding service from the beginning of an introduction from the knowledgeable Sales Representative, throughout the financial/purchase matters, and the care from all area departments within MERCEDES-BENZ of THOUSAND OAKS! I

I had a great experience purchasing a new Subaru Legacy - josette.bonte

I had a great experience purchasing a new Subaru Legacy at Subaru of Thousand Oaks. The purchase was facilitated by two outstanding sales people: Mathias and Leena. Mathias corresponded with me to let me know when the car I was interested in came in. Leena demonstrated most aspects of the car in great detail during the test drive with great patience and sweetness. Both Mathias and Leena were very knowledgeable, pleasant, sharp and not pushy (which is very rare among car sales people). I was made to feel very comfortable during the whole process and treated with respect. I live all the way in West LA and they drove the car to my house that same evening, so I did not have to leave my Honda behind in Thousand Oaks. They later followed up to ensure satisfaction. Kudos as well to Rodrigo who authorized the deal and to Jose Magana, the Manager who stepped in to prevent a glitch. This is the type of service you seldom find as a woman buying a car. I recommend them most highly.

Went here with my husband to get a car for my son so he - Yolanda T

Went here with my husband to get a car for my son so he can go to school. They sold us a Nissan Rogue, but we had to wait to pick it up because there was an issue getting it started, which they said they were going to fix and also the radio was not working. We came back and picked the car up and they had changed the battery. Less than 2 weeks later the car started having a starting issues and not recognizing the key. My son drove the car to the lot and cut it off and we have not been able to get it started since. They gave him a loaner and told him they would be fixing the car. After a week went by l, we called and they said they could not fix it and they would be sending the car to Nissan to get it fixed. We called to check after a couple of weeks and said Nissan was looking at it. A week later they contacted my husband to have my son come and bring the loaner car back and switch to another one, because someone wanted to look at it for purchase. When he got there they just took the loaner car and did not give e him another one. Then to make matters worse, he seen that the car we bought was in the exact same spot that he left it in. They had not sent it to Nissan as they stated. They had done nothing! My husband was very upset and was told that we could exchange the car, but we would only get the trade in value! Jose and the dealership knew this car had a problem and they have not offered us any assistance. This is borderline fraud. We have to have it towed to Nissan and pay to have them diagnos the issue and then pay to fix it! They have given us nothing but the run around. I am contacting the states Attorney Generals office to see all possible remedies because what this place has done can not be legal. And now Jose does not work there anymore. I wonder why that is.

Working with Chris Garchitorena was a great experience. - FrankyRidge

Working with Chris Garchitorena was a great experience. He consistently carried himself with a calm and respectful demeanor, which made communication easy and professional. No matter the situation, Chris remained composed and thoughtful, creating a positive and supportive atmosphere for everyone around him. What made the experience even better was his great sense of humor. He knows how to lighten the mood when needed, without ever compromising professionalism. His ability to balance being both respectful and genuinely funny made him a joy to work with. Chris brings a unique combination of steady leadership and personable charm that truly sets him apart. I would absolutely recommend working with Chris—you’ll appreciate not only his professionalism but also the positive energy he brings to the table.

Great service. - Probowler715

Great service. My service advisor is very professional and courteous. She a great asset to the Audi Family. Many thanks

Thumbs up to dan for good quality of service. - alvinconde23

Thumbs up to dan for good quality of service. Every detail very well explained. The facility is clean and has good environment.

It has the car I wanted, sales department is very - ANTHONYSEANLIU

It has the car I wanted, sales department is very efficient and reasonable. I left the dealership in 2 hr with the new car (and traded in my old)

I have been trying to call them and no answer. - lissiribeiro

I have been trying to call them and no answer. Can someone update the phone number for Azusa? Tks

I was able to buy a car at a good deal and a perfect fit - beeezlin96

I was able to buy a car at a good deal and a perfect fit for my son and I. Everyone was very helpful but especially Javi, he was patient with me in choosing my car and taking several cars for a test drive. He was very knowledgeable of the cars they had available and made the transaction seamless and professional. Thanks Javi!

I love the dealer , they never lie and they are friendly - hesajo99

I love the dealer , they never lie and they are friendly , the service is 5 stars

Muchas gracias Betty por tu ayuda , excelente servicio , - Blancabriseno4000

Muchas gracias Betty por tu ayuda , excelente servicio , muy amable y muy rápido , mil gracias por todo .

Michael Toledo was our salesman, and we really do love - Nathanial.Draper

Michael Toledo was our salesman, and we really do love the car so far. The finance manager was great — very clear, transparent, and easy to work with. However, there were a couple of disappointing parts of the experience. During the test drive, we noticed the gas light was on and mentioned it. Michael told us they would “fill the tank” if we bought the car. But after we signed, the tank was only filled to about a third. Having to immediately spend another $45 to actually fill it ourselves felt misleading. More concerning was that we had agreed to remove an add-on, yet it somehow ended up back on the paperwork. Instead of fixing it right away, we got excuses about why it couldn’t be removed, and only after pushing back was it finally corrected. It came off as sneaky and left us questioning how straightforward the process really was. Overall, we’re happy with the car itself, but the buying experience could have been much smoother and more transparent.

Everybody at the dealership was friendly and very helpful - luismm62

Everybody at the dealership was friendly and very helpful and made the purchase of my vehicle and that's experience.