2,958 Florida SRT Service Centers

Communication was great informed me of issue with my - Jvzone67

Communication was great informed me of issue with my vehicle and Took care of my problem quickly.

Had a sudden issue with the steering on my '24 S5. - TIITOURING02

Had a sudden issue with the steering on my '24 S5. I called repeatedly by the call kept getting dropped and I was not able to get through to the dealership. I used the live chat connection on the website and was told someone would contact me. After 1.5 hours I drove to the store. I spoke with JC who was professional and courteous. The team arranged for a rental car for me and I went home to organize a tow. I was able to get the car mobile and returned to the dealership with it. The team there got me into my rental and within two days was calling to advise the car was ready. Not a great start, but definitely a great finish to the service experience. One important suggestion to the service team. The inspection video was excellent and a great addition to the overall service experience. The one issue I have is that it is sent as a text. It's an unrecognized number and there was no identification that the message was coming from Audi Fort Lauderdale. I almost deleted the message as Spam. My suggestion would be to add a standardized message something like "This is (first name) the technician at Fort Lauderdale Audi. Please click the link below for a service walk around on your car." or something to that effect.

The. - pgray0404

The. staff Ms Betty was very helpful keeping me updated on what was going on. The one's that did the repairs did an excellent job 👏 .Thanks very much!!

From estimate to vehicle pick up, a smooth and seamless - Tbonz358

From estimate to vehicle pick up, a smooth and seamless experience. Got called twice a week with updates on repair progress. Finished work was second to none. This shop came highly recommended by a friend who had work done on her car. I am very satisfied with the work at the price I paid. Very professional auto body technicians made my car look like new. I was looking for flaws but didn't find any. Thank you Mike, Jon and the rest of the team for taking good care of my car.

They did a first rate job getting my Mercedes back to - cecowan

They did a first rate job getting my Mercedes back to like new condition. Brian Rabinowitz gets an A+

Awesome service like all the other times Juan Mesa always - f150tonyo

Awesome service like all the other times Juan Mesa always takes great care of me I always recommend him

AutoNation Honda always provides a top-notch customer - emoore09

AutoNation Honda always provides a top-notch customer service experience. I recently worked with Mike who was so personable and explained everything to me in detail. My service was completed very quickly and with the desired outcome. The waiting area is clean and comfortable and I also really appreciate that they provide a complimentary ride-share service. Highly recommend!

The technician kept me informed as to anticipated arrival - gmjanemccartt

The technician kept me informed as to anticipated arrival to my residence. Very knowable and great job installing the brake pads and determined that the rotators were ok and the old pads were worn completely out like paper thin. The technician was great keeping me informed as she progressed through the task. Work completed on time and expressed appreciation for the opportunity to install the brake pads.

Anytime I go to the service department. - RACHELSIE

Anytime I go to the service department.I am always treated like a special customer.

Went in and forty minutes later I was back on the road. - ciaobabi

Went in and forty minutes later I was back on the road. Good job. Bye.

Frank is always excellent to work with. - BETH.BANISTER

Frank is always excellent to work with. He responds quickly, is professional and a pleasure to do business with.

Israel Morales is my representative and he is - atalb54

Israel Morales is my representative and he is OUTSTANDING. He actively listen Prior to having Israel as my representative, i had a young woman representative who i shall not name but you can look up on my visits. She was inattentive didn't display care or concern to accommodate my need or request. However, the obstacle she created is how i was reassigned to Israel and i am thoroughly happy with his service. Thank you

We are always very satisfied with the exceptional service - IVA1942

We are always very satisfied with the exceptional service that we get with Buick GMC Brooksville. The employees are are always very helpful and friendly.

Always a great experience working with Ryan when I bring - MEP8164

Always a great experience working with Ryan when I bring my vehicle in for service. No matter what needs to be done,

David and Bill in the service department, did an amazing - RRevell

David and Bill in the service department, did an amazing job! Great communication throughout the process. Service was impeccable and all personnel were professional. I highly recommend!!!

I was really surprised to get in and out as quickly as I - TICKYBEND

I was really surprised to get in and out as quickly as I did. Really pleased with the time frame.

Frank Castagna is excellent very courteous, explained - LUCKINIC

Frank Castagna is excellent very courteous, explained services our car need thank you Frank for your help

Recall was handled quickly and efficiently on time they - DAVEMARTINAL

Recall was handled quickly and efficiently on time they had indicated Service was great (15 words)

Service is wonderful. - UNCLEBLIVE

Service is wonderful. The waiting area is comfortable and refreshments are free or reasonable, depending on your preference.

I love the valet service. - lwbecker0

I love the valet service. The service manager was very responsive and kept me up to date on the progress of the service. And, he notified me that the service was complete and that the valet would be delivering my car to my door.

Excellent Customer service. - jeffymara

Excellent Customer service. They not only worked the recall but saw that soon I was due for the oil change and they did it.

Courteous, efficient, fair pricing. - Joem

Courteous, efficient, fair pricing. Punctual and appreciate the car wash! Convenient location and accepted my early arrival.

Brittany is professional, friendly courteous, and - lydcats94

Brittany is professional, friendly courteous, and knowledgeable. I took my 2022 Nissan Altima for a tire issue. The problem was solved and I was on the road in timely manner. Thank you Brittany for the excellent customer service I received.

They were helpful and quick to get the work done. - tbfan25

They were helpful and quick to get the work done. I didn’t buy this truck there, but I have bought several other vehicles here and I like dealing with them.

The dealership is well run, clean and its employees do a - lomaiel

The dealership is well run, clean and its employees do a great job. They “get it” and always have provided me with a great experience. A shout out to Dewayne Moody and Michael Cartelli for their excellent work ethic.

T h e service staff is very friendly, knowledgeable and - Zim

T h e service staff is very friendly, knowledgeable and courteous. They do a great job keeping you informed and explaining any work that is needed or recommended.

Prompt customer service from the moment I entered the - polgarasbills

Prompt customer service from the moment I entered the facility. All problem's were addressed and solutions offered

GREAT experience here. - JohnFMcAvoy

GREAT experience here. Alberto and the tech team do a fantastic job on my car. Deeply appreciate all they do.

Customer comes first and they get the job done. - normafirestone

Customer comes first and they get the job done. This is my second car I have bought

Service provided exceeded well beyond my expectations and - Patrickgrant88

Service provided exceeded well beyond my expectations and I’m quite satisfied with the results.