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The car sells itself. The salesmen sell the dealership.... - dinah.josepha
The car sells itself. The salesmen sell the dealership. Customer satisfaction is #1. I would not hesitate to walk into that dealership again. There was one particular salesman, if he had been any nicer he would have taken us home with him!! What a jewel.
Top Reviewed Specialists At This Dealership
Certified Subaru Sales Consultant
Pedro Blanco was amazing and find the perfect car for my... - Damaris
Pedro Blanco was amazing and find the perfect car for my son , safety and features are top vs other brands and pricing . And the car was delivered at home!
James was a real pleasure to work with when buying our... - ROSESHORTEN
James was a real pleasure to work with when buying our new 2021 Forester. He made the process easy and was able to answer each and every one of our questions. We would highly recommend James when looking to purchase a vehicle.
Sales and Leasing Professional
Todd Bracey had give me a wonderful experience to buy the... - FrancisLe
Todd Bracey had give me a wonderful experience to buy the 1st Subaru Outback! I do highly appreciate for his service! Thank you. I will introduce the dealer for my friends!
Certified Sales Consultant
William was very helpful with making the sale of my... - Walterlgirl
William was very helpful with making the sale of my vehicle go quickly and smoothly. He made sure that everything was in order before driving off the lot.
Hyundai Certified Sales Professional
Hyundai Certified Sales Professional
Great customer service, prompt service, professional, and... - rhodarichardson10
Great customer service, prompt service, professional, and friendly. Always a professional, thorough explanation given of service provided. Thank you Alan for always providing a great experience.
Excellent selection of subarus in all colors. 9.5 years... - cox5001
Excellent selection of subarus in all colors. 9.5 years ago when I picked up my new Honda at the dealership it took 1.hour to do the paperwork. At your dealer it took 2 hours. I plan to bring my car to your dealership for service even though you are 35 miles from my home.
Product / Vehicle Exchange Specialist
People were great. Got a fair deal on a great little car.... - FREKT
People were great. Got a fair deal on a great little car. I would highly recommend Subaru of Port Richey to others interested in a new vehicle.
I can Always count on my Subaru dealership to accommodate... - purnurse
I can Always count on my Subaru dealership to accommodate my needs and time. I am so fortunate to have "Family" in this day and age. I am grateful for their genuine knowledge and support. I bought and have my Subaru serviced at Schumacher in WPB, FL. Thank you Arnaud & your team! Gayle
Sales and Leasing Consultant
Excellent experience purchasing my Impreza! We were able... - albertgazzola
Excellent experience purchasing my Impreza! We were able to quickly agree on a selling price, The car was delivered to the dealership as stated and the pickup of the vehicle was completed on schedule.
Automotive: Sales Manager
Great customer service - Crkinc
Visited dealership on 07/30/2020 and spoke with Alex Cardullo and Kevin Thomas. They helped me find the car I wanted and dealing with them was great. Afterwards met with Andre to complete paper work, that was really good too. Over all best car buying experience in over 50 years.
Great! - Blanki02
We recently bought an used 2017 Subaru Forester from Hanania Subaru of Orange Park, Jacksonville Florida. It was exported to Puerto Rico. Finally today we picked it up at the pier. Thanks to the dealer, especially the seller, Jason Proietto , you are the best.
Thank you very much for your patience and service.
Jose and Blanca
Unexpected Black Friday Thanksgiving 2021 Crosstrek... - Fairygirl
Unexpected Black Friday Thanksgiving 2021 Crosstrek purchase! William Hernandez was excellent guiding me on my test drive! Sold! Great experience all around! I look forward to a positive continuing service relationship for years to come!
Efficient listened to my wish list of what I wanted in a... - Lillykay39
Efficient listened to my wish list of what I wanted in a car and buying process was a breeze. Patient with me in my shopping experience as I test drove several cars
I recently purchased a 2020 CPO Subaru outback. Our... - Joe Silberberg
I recently purchased a 2020 CPO Subaru outback. Our sales consultant Mike Brown was very knowledgeable about the vehicle and helped us get a smooth transaction including trading in 2 vehicles. I returned to the dealership to have the infotainment software update and they had me in and out in under 1.5 hours. There waiting area was comfortable and they even washed my car. I have been very satisfied with all of my interactions with this dealership.
Sherri was very helpful and provided a car that was what... - Sonny
Sherri was very helpful and provided a car that was what we wanted and were willing to pay. Consumer Reports pricing was excellent and the customer loyalty bonus was great.
Extremely pleased with sales and service! Entire staff... - DebiZ
Extremely pleased with sales and service! Entire staff is outstanding, especially sales rep Nick Luedy. Would always choose them for maintenance on my new vehicle.
I just purchased a pre-owned Ford Taurus from Devoe... - jgranitz56
I just purchased a pre-owned Ford Taurus from Devoe Buick on Solana Rd.
I am completly satisfied with my salesperson Vince C. He is the most professional
salesperson I have ever met
Mercedes and Caleb were so great today as we purchased... - Jphillsman
Mercedes and Caleb were so great today as we purchased our Ascent. Definitely recommend. They made the buying experience easy and fun. So happy Mercedes saw us on the lot.
honest; Mark Lees is friendly, no pressure, and smart.... - Car buyer Sarasota
honest; Mark Lees is friendly, no pressure, and smart. Was truly a pleasure buying there. He took the time to explain all the features of my new car even though it was very late in the day. Highly recommend.
I found Gene McMahon to be very helpful and he did... - Jmmoster
I found Gene McMahon to be very helpful and he did everything that he said he would in completing this sale. I would be pleased to do business with him in the future.
Always great, timely, courteous service! Worth driving... - Sam
Always great, timely, courteous service! Worth driving all the way across town for! Even a comfy lounge area to wait while your vehicle is worked on
Quality service and knowledgeable staff. They get you... - Monica.Bozza
Quality service and knowledgeable staff. They get you solutions or answers to your questions. I’m so happy with my forester 2020. Thank you Ricky and management! Also, the service department has awesome staff that truly helps keep my car running and tuned up properly.
The Subaru team was awesome! Will, Louis, and Andrea... - doksolid
The Subaru team was awesome! Will, Louis, and Andrea were so very helpful. We felt that they sincerely were concerned about our situation and exceeded all of our expectations. I’d recommend Cannon Subaru to everyone searching for a new vehicle.
I purchased my first Subaru on 9/18/20 and had such a... - Soymeche
I purchased my first Subaru on 9/18/20 and had such a great experience with the Team at Conley Subaru in Bradenton! My husband and I were one of the last customers in the showroom on a Friday evening right before they closed, but at no point did we feel rushed or pressured throughout the entire purchasing process. From start to finish-- from the test drive to the closing and delivery of my new car-- we were provided straightforward and professional information while being treated with exceptional customer service. It was great to see the teamwork in action thanks to the hard work of Gary Cooper (sales), Dan Sommers (Finance), and Tom Redmond (Delivery). I definitely made the right choice shopping here and have already recommended them to a friend who is actively looking to buy her first Subaru too. Thanks to everybody at Conley for making this experience a great one!
Great working with Trevor - Ed
Very nice. Great working with Trevor and there was no hassle and negotiation. He was very understanding of our time and needs. Enjoyed doing business with this dealership and Trevor. Sorry it took so long for our review.
I always have a pleasant experience at the Subaru... - lequerica1204
I always have a pleasant experience at the Subaru dealership at the Coconut Creek Auto Mall. Bryan Cona our sales man was very nice and easy to work with. He was patient and very knowledgeable. I would recommend working with Bryan Cona to all my friends.
Poor Service Dept Experience - Unhappy customer
In January, brought my daughter’s car in for service. Issues that we shared 1) needed tune up 2) driver window wasn’t working 3) remote starter installed after-market was wired incorrectly. Asked for it to be looked at to see if could easily remove. Person checking us in was very friendly.
On Tuesday, recvd call that car was done. This is when I began to get annoyed with our conversation. Re: wiring was told that yes, it was installed incorrectly & there was “damage” done to other systems as result. Damage could only be determined by removing remote starter, reconnecting everything & doing diagnostics. He then attempted to move on in the conversation. I stopped him, concerned that he mentioned “damage to other systems”. I asked what damage. He said they couldn’t know until diagnostics were done. I asked though, what kind of damage might have been done. He then said, they didn’t know if there was damage, but needed to check the systems to see if damage was in fact done. We went around in circles for a minute, me trying to understand was there damage or not…but didn’t get anywhere. Not sure why he was doing this, but handled poorly.
Then he mentioned the issue with window was that track window rode on was stuck. They lubricated it & now works fine. I mentioned that the window had intermittently worked/malfunctioned so, asked how we know that this fix was going to work as opposed to it malfunctioning a few days after we leave dealership (which is what happened few months ago when taking it somewhere else). His answer was that track had been stuck & they lubricated it so now it was working; a repeat of the previous response; a non answer. I told him that I understood that, but it has worked & then not-worked before. He repeated the same non-answer. We went back & forth & he finally said that they did what they could & believe it’s fixed. If it malfunctions, we should bring it back. This answer, I understood. It took a long time to get there. What I had wanted to know was that did he think this fix was a bandaid or a permanent fix (best guess). If clearly a bandaid, we would have just replaced window.
When my daughter picked up car, as she was driving off, she noticed check engine light was on. She asked agent if checking this out was not part of tuneup. He said no & wasn’t checked because we did not ask for it to be checked. At that point, she called me. I spoke with him. Asked him why we weren’t notified that light was on. He mentioned that he only just saw it himself. He then though, mentioned that mechanic did notice it when the car was brought in. I asked why then didn’t somebody call us & tell us this was the case & to see what we wanted to do? He mentioned again that it wasn’t on list of things we asked to be checked, so they didn’t check it. I mentioned that I’ve never been to a mechanic that wouldn’t call & say, “hey, your check engine light is on, how do you want to handle”. He said he understood but that he only just saw the light. I said I understand, but that he had said the mechanic saw it from the very start. He said that was right, but mechanic didn’t mention it to him & that it wasn’t one of the things we asked him to check out!!!???? This was an absurd conversation. It’s like going to the doctor for a bad cold, doctor notices that your blood pressure is through the roof but doesn’t mention it because it’s not what you came in for. As side note, on my Tuesday call with same guy, In addition to the above, he mentioned that mechanic noticed slight leaking from head gasket. He didn’t recommend doing anything about it because it would be at high cost (which I appreciated) and it wasn’t significant. The point though is that nobody asked him to check this out. But he did anyway & made us aware of this. But not the check engine light? Because it wasn’t on the list??
To make sure my daughter’s car is safe to drive, I should/would have kept the car there to have diagnostics run on check engine light. I have such little confidence in this service department however, that I chose not to do so & had her take it elsewhere. Also, I have yet to receive invoice. The agent, while I was on the phone, said he was emailing it to me. Never recvd. On another note, was charged $119 or so for checking wiring. I have had 5 or 6 mechanics/service depts check this wiring in past. All have said same thing. Wiring of starter is a mess. NOT ONE of them charged us a diagnostic fee. After writing the above to the sales manager, he responded promptly via email, which I appreciated. He said he was forwarding my note to couple of others & that I’d be hearing from someone. I never heard from anyone. My daughter did receive a couple of very formulaic emails (they also called twice, but she works and is unable to talk during the day), offering a discount on service but never specifically mentioning the problems and concerns voiced. Yes, I do expect good service when I go somewhere. This I think, is a pretty low bar. But not met.
Excellent experience from initial contact to purchase - Satisfied Customer
Sales staff (Karl and Andrew) were extremely easy to deal with and no high pressure sales tactics were used which we did encounter at other dealerships. First visit was to just kick some tires to see what was available compared to other brands. We arrived at closing time but Karl stayed with us for quite a while to answer questions, show us around and explain the brand a bit. Second visit was to take a test drive of a vehicle we liked and this was a true test drive, not just a drive around the block. Third visit was to purchase the vehicle. During each visit all of the staff were very friendly and even when we went into finance with Rene there was no pressure whatsoever and everything was explained clearly and all the questions we had were answered. Overall, this was a far better experience than we expected based upon past and recent interactions with other dealers.
I was ready to buy a new forestor and was appalled on how... - Bolt91
I was ready to buy a new forestor and was appalled on how many “fake” fees they added to the final price. After being told they wouldn’t negotiate, salesman made a commented “you should look at something lower end”. Last time I check Subaru wasn’t a luxury brand
Subaru of Jacksonville
Don Mealey Sport Subaru
Subaru Service Advisor