Amazing experience - anekmukherjee
This dealership is amazing and exceptionally run. I would like to personally thank Ms. Pamela Banda for her warm welcome and all the help to choose our car. I would love to recommend this dealership to everyone and specially Pam. It was a great experience to work with her. Her customer service capability is just amazing. Very soon after our first meeting she was able to find a perfect car for us.
Top Reviewed Specialists At This Dealership
Sales & Leasing
An awesome experience! - T.Harrison
I really enjoyed my experience with ACC!
They are very professional and efficient.
Hats off to Finn and Eric for taking good care of me with my first Mercedes
Oh I almost forgot......they have great snacks too:)
New & Certified CPO Sales/Leasing
Business Office Manager
New & Pre-Owned Master Sales Associate
A “10” Buying Experience - Earle
My wife and I recently purchased our first vehicle from Mercedes-Benz Columbus. We have had a number of positive experiences with other dealers, but this purchase was different. The dealership has a unique way to connect with the customer. You feel more like you are dealing with your family rather than someone you just met. The product knowledge and courtesy of staff is similar to many dealerships. What sets them apart is the trust you immediately recognize as genuine and sincere. We were looking for more than just to purchase a new Mercedes. We were seeking to find a dealership that we could build a relationship built on trust. We were also trying to find a dealership where the staff and owner were committed to the long term and looking past the immediate sale. All of the staff we dealt with has been with the dealership 10 years or longer. If you are looking for a dealership you can build a relationship that will last and will probably have the same staff for your next purchase Mercedes-Benz Columbus is where we think you should start.
Sales and Leasing Advisor
First Rate Dealer - SFC
We have bought three cars from RBM, all from Eric Konigsberg, who has gone above and beyond what we have experienced at any other car dealer over the years. We'll buy our next one from him as well.
Service had also been excellent. In over 20 years we have had only two service reps. Dennis Phillips is extremely knowledgeable and helpful.
550 Converts - UGAProf
I doubted that we would be converted from dedicated Cadillac owners to Mercedes, but Michael completely sold us on the luxury of Mercedes. We are not easy customers, but Michael knew just how to manage us. Thank you Michael. We'll be back for more, and we will be telling our friends to contact you. Great job!
Sales and Leasing
Best Mercedes Salesperson Ever - Alexa
Malcolm Mackey is the reason why I have leased/purchased my last 4 MBs from Mercedes Benz of Buckhead. Malcolm preps before I arrive, has vehicles ready to test drive, has the numbers ready AND goes through each line item, fixed and variable, and without exception gives me accurate information. He has earned my loyalty.
Master Certified Sales Consultant
Star Certified Sales Consultant
Service (Customer Service) - OMichele
Great Customer Service! Accomodating and approachable for any service needs. Michelle Elbert in Mercedes Service Department was very helpful, informative and prompt in Service from scheduling my vehicle, to getting it back in a timely manner! Thanks Michelle!
Happy Mustang owner - Mustang
Katelyn and Henry were both extremely easy to work with. They were friendly,professional, and not the least bit pushy. Probably the easiest trade I have ever made. Great people to deal with and would highly recommend to anyone wanting to buy a car. My thanks to all involved.
They made my transaction easy - ttj0909
Iggy actually brought the vehicle to me while I was at work. He also took my trade back to be assessed. Mr.Lyons got all of the paperwork together so that all I had to do was sign. This transaction was smooth and easy.
Good service Department. Awful sales department - edwynne1
I was told multiple lies by salesman, Richard Lowery. Bought almost sight/unseen a certified used vehicle which means I trusted the salesman and paid a good bit more. Turned out to have so many things wrong with it, it took the service department a month to get it up to par. Salesman said parts were ordered that when I followed up on , he had not even ordered. Other promises made and not kept. Once you sign for the purchase, you are persona non grata. Service department does a good job.
The most dishonest and unprofessional car salesmen I've seen - Ecowings
Buyer Beware. I wouldn't even give them a 1 star. I went to just "look" at cars. I test drove 2 vehicles before deciding that I would get a used 2016 vehicle with low miles. It was a Saturday and I know that I wanted to use my bank to purchase the loan. Sharon Freeman, my sales person, says, "We have to just run your credit one time to hold the vehicle." I waited for about an hour before she comes back in her office to tell me that "Capital One financed me at a higher interest rate than my credit union." While I thought they ran my credit only through Capital One, (and they weren't even supposed to do that), they had run my credit to over 8 different loan companies. While sitting down with Kelly Stapleton, finance manager, she tells me that Wells Fargo financed me and to sign the paperwork and bring back a letter of certification from my credit union. I did not take possession of this vehicle on that day because I needed to get it checked out before buying it and specifically told Sharon to only run my credit ONE TIME! Because of them, my FICO scores have decreased by more than 10 points. My FICO score did range from 756-789, and there is no reason for my credit to have be run like it did, especially when I gave very specific instructions to both Sharon Freeman and Chris, in finance. The staff at Mercedes Benz of South Atlanta are all liars and do not do what they are supposed to do. They then offered to pay the first 2 payments, then offered to pay 1 payment and deliver the vehicle to my house. They tried to threaten me to come and get the car. I asked for letters to be sent to the credit bureaus in an effort to have these unauthorized inquiries removed from my account. I had to send letters off to several different companies, wasting money, time, and stamps, yet still, nothing has been done to settle/solve this issue. I would never recommend anyone to give these liars any money.
RBM of Alpharetta
Atlanta Classic Cars