Service review S550 - S.Oninac
I don’t usually write reviews but ...Wow!! Thank you Igor Markovic !! You made me feel like the only car you had to work on was mine. You are an honest and caring advocate for your customers . Your knowledge, integrity and professionalism is a priceless asset for RBM and your customers reap the rewards of having YOU as their service advisor. !!
Top Reviewed Specialists At This Dealership
Sales & Leasing
Great Experience - DebbyG
It has been a while since I last purchased a car. I found what I was looking for at Atlanta Classic Cars. I connected with Finn Misa on the vehicle and it was a seamless process. Finn was attentive, professional, and we reached fair price quickly on the car and my trade in, I couldn't be happier. If you want a great experience go to ACC and ask for Finn.
New Cars Sales
New & Pre-Owned Sales Associate
VA APPLICATION FOR PURCHASE OF ADAPTIVE VECHEL - BILLY LEE WILSON
Mr. Meares was very helpful, and understanding of the VA Vehicle program. he made call to the VA for the process and purchase of the METRIS VAN.
Sales and Leasing Advisor
Great exprience！ - Ruishi
My sales person is Don. He is a wonderful person friendly and helpful to the professional knowledge of the answer is very comprehensive.I had some problems but he helped me patiently every time. highly recommend!!!
New Benz - F350
This is my first Mercedes but definitely not my last!! Went 2 hours to Athens to get the right car for me and Jonathan and Kareem were amazing and made the car purchase so less stressful than what it has been in the past for me. Kareem and Jonathan were extremely helpful from the time I arrived to the time that I left. Would highly recommend this dealership and Jonathan and Kareem. Will make the return trip when I purchase my next one.
Sales and Leasing
Not going anywhere else - Merclover
About 7 years ago I had purchased an E class from another dealership. I brought the car to Mercedes Benz of Buckhead for some service and I met Carol while waiting. She showed me a similar E class and made me a deal I could not refuse. Luckily I was able to return the E I got from another place. After meeting Carol and working with Mercedes Benz of Buckhead my husband and I have purchased and/or leased another 3 cars and we are planning on leasing and purchasing another 2 cars. I have no reason to look anywhere else. I love working with Carol. I can call her anytime and ask her whats new in stock and I feel confident that she is giving me the best deals. Carol is a true asset to Mercedes Benz of Buckhead.
Star Certified Sales Consultant
Certified Internet Sales Manager
Internet Sales Manager / Master Certified
Happy Mustang owner - Mustang
Katelyn and Henry were both extremely easy to work with. They were friendly,professional, and not the least bit pushy. Probably the easiest trade I have ever made. Great people to deal with and would highly recommend to anyone wanting to buy a car. My thanks to all involved.
Service (Customer Service) - OMichele
Great Customer Service! Accomodating and approachable for any service needs. Michelle Elbert in Mercedes Service Department was very helpful, informative and prompt in Service from scheduling my vehicle, to getting it back in a timely manner! Thanks Michelle!
They made my transaction easy - ttj0909
Iggy actually brought the vehicle to me while I was at work. He also took my trade back to be assessed. Mr.Lyons got all of the paperwork together so that all I had to do was sign. This transaction was smooth and easy.
Good service Department. Awful sales department - edwynne1
I was told multiple lies by salesman, Richard Lowery. Bought almost sight/unseen a certified used vehicle which means I trusted the salesman and paid a good bit more. Turned out to have so many things wrong with it, it took the service department a month to get it up to par. Salesman said parts were ordered that when I followed up on , he had not even ordered. Other promises made and not kept. Once you sign for the purchase, you are persona non grata. Service department does a good job.
Lies, lies, and more lies - utvolsnum1
Only leaving a one start because I can't leave zero. I completed a deal over the phone with a sales lady named Sharon and manager about a Mercedes Benz C250 and was told by both the vehicle was "immaculate". I even asked the sales lady and the manager as I spoke with both very specific details about the car all the way down to road rash on the wheels. I was told by Chris, the manager, that they have the Mercedes Star on the front of their building and they can not put a vehicle on the lot that doesn't represent Mercedes. I drove from Chattanooga 2 hours one way to purchase the car the next day with funds in hand only to find out the vehicle had scratches all over it and every wheel was curbed with road rash. One wheel even had clear coat peeling off of it in chunks. When I made notice of it, they told me they were sorry, it was an oversight. The dealership had over 24 hours to have the car ready for me to pick up from the time the deal was completed. Chris then proceeded to tell me we didn't have the conversation about the wheels and when I asked if he was calling me a liar, he back peddled and said the car was in detail when he went to look at it and didn't notice ALL FOUR WHEELS WERE HEAVILY DAMAGED. He tried to send the car back to his RECON team and told them to buff out the scratches and get a wheel guy to come and fix the wheels and said it would take them hours to have the car ready. He then proceeded to tell me the car was in "good condition" to which I agreed. "GOOD", not immaculate. Needless to say I took my money back home and didn't purchase the car. If this dealership is not going to be honest with people about issues that are obvious to the naked eye, what will they lie about that you can not see. Lastly I called back on my 2 hour trip back home and tried to speak to the sales manager and the general manger, left both a message, NEITHER called back. So I guess the associates I talked to were only as good as the individuals that run the dealership. Never expected this from a Mercedes Benz dealer. I encourage you to read their statement on their page about honesty and then read consumer reviews!! Buyer beware!
RBM of Alpharetta
Atlanta Classic Cars