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I’ve never been more satisfied with a car buying... - Kalee S.
I’ve never been more satisfied with a car buying experience than I was with Pasquale at O’daniels. Thank you all so much!! I love my Jeep.
Top Reviewed Specialists At This Dealership
Greg Michaels and Chris Shively were absolutely wonderful... - H
Greg Michaels and Chris Shively were absolutely wonderful to work with. I knew what I wanted and they helped me get it. My Alfa is absolutely beautiful!
Sales & Leasing Consultant
Telmon and Peter were literally running to get us out the... - mattpac05
Telmon and Peter were literally running to get us out the door as quick as possible due to our tight schedule. For real, RUNNING! Connor was a huge help as well with helping to narrow down our options. Wonderful experience purchasing our second Ram and look forward to working with them in the future!
One of the most professional salesmen I have ever had the... - ethanb343
One of the most professional salesmen I have ever had the pleasure of dealing with made the experience fun and got me a great deal!
Luis Rodriguez was our sales rep and did an outstanding... - Brent.smith63
Luis Rodriguez was our sales rep and did an outstanding job of working with us from the start in making our vehicle purchase a great experience!
Sale was smooth and quick. I felt that James Brooks was... - Heather Dykhoff
Sale was smooth and quick. I felt that James Brooks was honest and informative. I will recommend this dealership in the future. I test drove one day and bought the next. Paperwork took only minutes.
Great customer service every time we bring our cars in to... - juliescollard04
Great customer service every time we bring our cars in to get service . They go above and beyond every time we come in . Thank you
Justin is the greatest sales person. So professional and... - Corbett8802
Justin is the greatest sales person. So professional and knows his stuff! Won’t buy from anyone else! Christian in finance department was great! 5 stars
Sales Manager - Rochester
Sales Consultant - Plymouth
Sales Manager - Kokomo
Great fast knowledgeable this review needs to be 25 words... - lookingup1981
Great fast knowledgeable this review needs to be 25 words that will discourage a lot of people from taking the survey don't you think
I’m in the process of upgrading my vehicle and had the... - Bigtony211
I’m in the process of upgrading my vehicle and had the pleasure of meeting Jordan and he was awesome. I am not familiar with a lot of the new features and such so he helped answer all of my questions
Best experience ever purchasing a vehicle. Go above and... - GREENJK1
Best experience ever purchasing a vehicle. Go above and beyond to get you the vehicle you want. I highly recommend them for a vehicle purchase.
Neil Marek went way above and beyond to get us the car we... - tgf1323
Neil Marek went way above and beyond to get us the car we wanted at the best price. Gave a more than fair value on our trade ins. No beating around the bush. No hidden fees. No "marketing tactics" to get us in the door. Quite simply, the best price offered out of 9 other dealers. He went way out of his way getting us exactly the car we wanted. If more car salesmen were like Neil, it would raise trust in dealing with a car dealer. Can't say enough about Neil and about Fieldhouse CDJR. Thank you making this the most pleasurable car buying experience I have ever had!
Josh C. was great at helping us buy our van! He answered... - alschuetz
Josh C. was great at helping us buy our van! He answered any questions we had and was quick with getting us set up and on our way!
The staff at Fletcher especially my saleswoman Grace all... - B. Edwards
The staff at Fletcher especially my saleswoman Grace all made me feel important. That to me was a huge deal in such an big decision. I never once felt pressured but more so guided. There was no bad question (and I felt I had a ton) she answered each one with a smile. I have never felt more comfortable in making such a large purchase and that’s a credit to Grace and the wonderful people ofFletcher Jeep Chrysler Dodge. I will recommend them to absolutely everyone and will never go to another dealership again.
Great place to do business with everyone’s always very... - Jay
Great place to do business with everyone’s always very helpful Jordan Volz He’s very knowledgeable he knows what he’s doing
They help to make sure that my vehicle is ready on time and all of the upgrades requested were completed
Extremely nice person! Good demeanor---said to call him... - cynthia-holt
Extremely nice person! Good demeanor---said to call him if I had any further questions or needed any estimates on future service that I might need.
This is by far the best Dealership around I’ve been... - Hickspainting12
This is by far the best Dealership around I’ve been buying here 25 years and just like today they treated me great and stayed in the deal until we reached a far number both ways .. you Will not beat Eddie Gilstrap Ford I don’t care where you go ..
I spent 3 hours haggling with another dealership, so took... - Randy Gregory
I spent 3 hours haggling with another dealership, so took a chance and drove an hour to Garlitch. Was greeted by friendly knowledgeable staff. Best car buying experience hands down. There was no pressure to make the buy, all my questions and concerns were handled. They were honest and gave me their best deal up front. If you are looking for quality vehicles, staff and deals... Look no further! Just wish I would have visited Garlitch first.
The communication was fantastic and they made the process... - nursebeck1
The communication was fantastic and they made the process super easy to ensure I got exactly what I wanted. Adam was great to work with.
Traded a Jeep Grand Cherokee Overland for a Summit and... - Kevin
Traded a Jeep Grand Cherokee Overland for a Summit and the process went well. Our sales guy, Mike Scalf, was pleasant to work with and also followed up with a call to see if we had any questions.
If I could rate zero stars I would. I was in contact with... - Don't bother
If I could rate zero stars I would. I was in contact with 3 different employees and yet not one of them would help me in what I was needing. I can understand handing me off to a salesman from the manager, but hearing from a completely different lot is unacceptable. Unless you're waving around handfuls of money or wanting to buy the biggest, most expensive thing, don't bother, you get pushed aside and marginalized.
We were lied to about pricing to get us to drive 2 hours... - Seth47591
We were lied to about pricing to get us to drive 2 hours to the dealership. We had confirmed pricing on a Saturday and then drove there on a Monday. The fine print stated des fee not included but they used the MSRP which includes the destination fee. The sales manager intentionally mislead us. They also tried to not give us all the rebates. Overall the price they wanted to start at was 3800 higher then what we were quoted on Saturday, I would not recommend this dealership
Danon was fine I blame the scammer sales manager for our poor experience
Front End Alignment - Shooter
Quick service, checked in several minutes early, was out a lot faster then I had anticipated. Went straight home afterword, then later to the VA Clinic and back home. Very few miles driven, but most of the previous "drift" was gone, seemed related to which road I was on. Still want's to drift to the left a touch, have no idea if it is due to the way the state specs are when pouring the concrete or not. Will be in town today for shopping, will double check my air pressure to make sure. At the current price for tires, can't afford to put on more wear than normal..Can remember my late father telling me about camber, cast, and toe in, still can't figure that one out for myself.
My wife and I had the privilege of doing business with... - michaelcrofoot
My wife and I had the privilege of doing business with Dave Anderson, with the purchase of our new 2021 GMC truck.
I worked for General Motors 25 years and have owned dozens of GM products
from at least  dealerships and we have to commend Dave for going up and above the any buying experience we have encountered else where.
Mike & Janice Crofoot
Outstanding car buying experience with Spencer Bunch.... - bossatpoint
Outstanding car buying experience with Spencer Bunch. love the Gladiator and didn't try to sell us a Jeep we didn't want. Love it!!!!
Always get great service from the service department.... - Rminton88
Always get great service from the service department. Always courteous and always treated very well . So far really happy with this dealership and will return .
I have bought MANY vehicles in my lifetime, but none was... - danimal3216
I have bought MANY vehicles in my lifetime, but none was as easy as the Jeep I bought at Twin Lakes. The vehicle was priced $2000 lower than one I found in Indy and they gave me $2000 more in trade than any dealer I had been to (and I had been all over) Phil was very laid back and there was never any pressure to buy.
Stellar Dealership.Everything from start to finish was... - dgbhagat
Everything from start to finish was awesome. Thanks to John Snyder, Bryce Kelly, Robert Lane and ALL the staff @ Burnsworth Zollar. The whole buying experience was better than I have ever experienced. I highly recommend them!
Very well organized dealership. Made everything simple.... - Jmayrath
Very well organized dealership. Made everything simple. Ken Johnson was helpful, friendly, and spent time explaining the car
Shannon Seay made the financial part so easy and timely!
Looking forward to driving my car!!!!
NEVER, EVER. Use Tom O’Brien. HUGE ISSUES. First, I... - Angela Turley
NEVER, EVER. Use Tom O’Brien. HUGE ISSUES. First, I didn’t receive my vehicle fir at least a month AFTER I paid for it because wheels and tires weren’t ordered or they said, “they couldn’t get them.” When I picked it up and finally got it home after making my first payment and getting title paperwork (who gets title paperwork before receiving their vehicle, I never had?), we had not 1, not 2, but 8, EIGHT, lug nuts missing, 2 from each wheel, and why would I be expected to check that buying a 60K vehicle?! Apparently I should have?! Driving home the check engine light came on, ABS light on, Traction control light on, texted my sales guy, John Steele, no response. Also, he argued with me that he gave me a key, but I know he never did, guess the customer isn’t always right?! Also informed me that their policy is to “not fill more than 10 gallons of gas” in a new vehicle. I’ve never bought a vehicle without a full tank.
I spoke with the sales manager, Mr. John Lish or Lesh, not sure which, who kept calling me Mrs. Turley, assuming I was married, which I am not, told me it would be towed first thing Monday morning. Tow truck showed up at 1 pm. Finally received my vehicle, maybe fixed and complete almost two months later. If you need something, I would HIGHLY NOT RECOMMEND that you go there.
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