First time buyer - Bree1236
I was a first time buyer and I could not have picked a better dealership. Jeff was so professional and personable when it came to helping me pick out the car I want. I am so in love with my car and will definitely be a returning customer.
Top Reviewed Specialists At This Dealership
Explorer Trade - Stockton, Ks.
Michael Gadberry was assigned to meet us for our 1:00 appointment. Michael called prior to our arrival to confirm our appointment and was prompt in greeting us as we arrived. I was impressed by Michael's knowledge and Long McArthur through out our process. Michael was very professional and took his time to answer our questions and make sure we knew everything. Long McArthur has plenty of personnel to help in every area of service. I left having confidence that we could rely on great service in the future. This was our first experience with this dealership. Michael seemed to make an extra effort to always please us. I would definitely recommend Michael for your experience. We finished with Kyle who was also very friendly. People at Long McArthur aim to please which takes a little longer to complete so allow plenty of time. We were treated very well. Stockton, Ks.
Great sales experience! - f150
John Santellan is my stereotypical perfect salesman. He is no nonsense, extremely accurate re:details, and a very nice guy. He consistently is trying to work FOR the customer and gets it done when it counts. He goes the extra mile without hesitation. He plays no games and will surprise you to the good almost every time. Kudos!
Stan Ogden is exemplary as well. A very down to earth guy while being in complete command of details and numbers. Excellent manners in a young successful exec.
Happy customer. - Happy customer
The people I met at this dealership were really great to work with. There were several challenging parts to my vehicle purchase. These good folks took it all in stride and dealt with each problem in turn until all were resolved.
Commercial & Fleet Sales
Very understand and personable - Rick
Called in with a problem, Brian handled everything with professionalism , got things fixed and I left satisfied, hope to buy several more trucks with lubbers. happy I chose lubbers.
Ford Sales Manager
Ford General Sales Manager
Good experience - lacystruckmeyer
Edward did a great job showing me options. He didn’t make me feel pressure and answered all of my questions. I’m very picky and he found me the perfect car and kept it within my budget. I would highly recommend working with him.
Customer friendly - Corbin Mason
I gave Dick Edwards Auto Plaza a 4 out of a possible 5 stars because the service I received was amazing! They helped find the right car for me, and made sure I was taken care of with the best deal possible! Dick Edwards Auto Plaza most certainly has my approval, and is now my one stop shop for whenever I need a vehicle!
Customer Care Specialist
Quick & easy oil change - TOMBLUBAUGH
I drove in, was waited on and explained what I needed done. I went to their waiting room and 45 minutes later was notified I was ready to go. Service could not have been better.
Sales & Leasing Consultant
Great service. - Bobbie H1234
I was very pleased with the service I got at the dealership. Was a lot cheaper than where I was going. Very pleased with them.
Pleasant Surprise - j squared
Upon visitingConklin Ford Newton, I was very pleasantly surprised. There were no jumping up and down sales people, no jumping chicken, no one ranting and raving and waving their arms. Just a small town atmosphere, laid back and a a joy to visit. Our salesman was very knowledgeable of the car we wanted to purchase and did not pressure us ;in any way shape or form. He smiled and greeted us with the utmost respect and was very professional. I would definitely recommend this dealership to people that want a small town atmosphere and a pleasant surrounding. Another plus is pleasant surprise is the loaning of a vehicle if you are in need of service.
thanks again for a pleasant experience
The very best service manager and department ever. - SUE KARGER
My son from Texas broke down near Meade and was towed to Delissa Ford, Mark in service was absolutely wonderful taking charge of the repair of his car. I would drive 1000 miles to do business with Delissa Ford. I HIGHLY RECOMMEND your dealership and Mark is a great asset to your company.
Super! - Camo
We were looking for a used car and they worked with us to find a car in our price range. Helped us get tre financing we needed and helped us to get a down payment. Very nice.
Awesome dealer - Chris B.
I came from out of state to buy a truck from them. They facilitated the whole process. They gave me an amazing trade value, and an awesome price on the truck I bought. Adam took great care of me and followed through with all of the small details. While I did my paperwork, he switched the license plates, filled it up with a full tank, put floor mats in it, and moved all of my paperwork over to the new truck. I felt like they made me their priority. And for that reason I will be returning. It is worth the trip.
Outstanding Ford dealership - Jdarobin
Looking to buy a new Ford car or truck? Take the time to check out this outstanding dealership located in Southeast Kansas. Quality Motors located in Independence Kansas is a hidden gem that combines a very knowledgeable sales staff, top of the line service center, and an excellent finance and management staff. You will not be disappointed with this dealership.
Great experience! - Kay Lynn Turnbull
Our salesman was Randy Hill, and he was great! He let us shop without "hovering" over and around us. He knows his products well. We were able to test drive two different vehicles of our choosing. Once we decided on "the one" we were able to sit down with Randy and work out a deal that worked for us.
We picked up our Town & Country Touring L yesterday and are extremely satisfied with it. When we arrived, She was spanking clean inside & out, with a full take of gas!!
We will definitely share our experience with others to shop with Randy Hill!!
Ask Johnathon Pankrez to be assigned your service advisor - Agoofyspacecadet
Johnathon Pankrez, is the best service advisor we've ever had the experience to be assigned to. When my daughter & her car was getting an education in Corpus she called me & said she had a flat & I told her to call Johnathon & he advised her that her new car had a tire warranty so instead of paying $250.00 for a new tire she only paid the deductible of $70.00, Recently the transmission began to mess up & we called our trusted Johnathon only to discover he had relocated to Bob Allen in Overland Park, Kansas but even though he's a 542 miles away, he came through for us. If you choose to purchase your vehicle at Bob Allen aim for Johnathon Pankrez to be your advisor.
Great Vehicle Purchase Experience - PickyPerson!
We recently purchased a truck from Crow Moddie Ford and you will get the best customer service , respect, and honesty found anywhere. I would recommend them to anyone looking for a vehicle. Small town courtesy and a great atmosphere.
So easy! - TonyChrissy
Wade made it so easy to purchase our new vehicle! Such a nice staff at Lewis! Will definitely be returning for future purchases! Wade was our sales associate!
Excellent Service as usual - 429
Service Writer Jesse Elkins managed to get the E250 in for snowtire install on a busy Saturday. Unexpected service once again, thank you Jesse. Great service.
Great place to buy vehicle - curlyhope
I would definitely recommend Midway Motors. We didn't feel pressured to buy, they gave us time to think about it, as it's a big purchase. We were very pleased with their customer service. When we decided to get a new truck, we contacted Chad and told him what we were looking for. We set up appointment and was greeted as soon as we came in. During this process we worked with several employees, and they were all terrific! Chad made sure we new exactly how the electronics worked in truck and he went over everything with us. We were very pleased with this dealership.
Mike Wells - ppurvis52
Mike Wells makes the difference in your dealership. I would rather not deal with anyone except for him and possibly Kurt. The deficiencies in others are quickly handled by Mike.
F-350 4-wheel-drive noise. - fordman
I thought it would need a new gear box ,but it only needed a hub bearing and some new U-joints. They fixed what was needed , only what was needed , and nothing but what was needed . Even had the drive shaft balanced.Can't beat that for a shop .
Recalls and service - Ford F150
They took care of our 2 recalls and service scheduled. I arrive early for my appointment. They took the truck right in and finished much earlier than expected with no charge. Even offered a loaner at no charge. However to compete with other dealership service they should think about a car detailer (vacuum) and a car wash like Eddy's Toyota in wichita. They always return a vacuumed and freshly washed car. Makes a customer feel special!!!
Doug Ford - Karen B.
Doug Ford did a super job of getting us a in a new Escape. He took the time to explain the features on my new car. Answered any question I had. I would defintely reccomend him.
Trouble with front wheel bearings - Joe Q. Public
Took my Ranger in for complete brake service front and rear. Just took the truck to another mechanic for other work who said the wheel bearings were not properly torqued and are loose. Also the brake fluid is dark brown and should have been flushed, Shawnee Ford never mentioned it.
$570 for new brakes and front wheel bearings repacked. Not done properly.
Will not be back.
Huge Mistake - school nickname
Huge mistake was made when we took my Ford Escape in for routine oil change. They forgot to take the old oil out and put 5 quarts of new oil on top of it and sent us on our way. Down the road the car began to smoke and sputter so we turned around and got back to dealership where they discovered the mistake-but only after taking the plug out and watching all the oil pour out. The did redo oil change, and change out spark plugs but still charged us for original oil change. They were apologetic however this could have been a major issue and could have also refunded us our money. We have reached out the dealership but no response - in fact they did not even send us the customary survey they send out after every visit. HMMMM wonder why.......
Wonderful follow up service. - Single
Had a wonderful experience with the purchase of my car and Steve Womack was a great deal of help. Thanks Steve for your follow up and to all you at Womack for working with me
got a car with many issues - krishna
Donhattan ford delivered the car to my home(Ford fusion SE) , they said car was in great condition i took the delivery, but later i saw that it has 4000 plus miles more than what they posted and the rear ac was broken, they did not give my 4 digit pin still i have taken the delivery. The next day when i drove on Freeway there was a vibration and weird sounds coming out of the tires over her i was scared and worried it was clearly out of alignment and right side front tire is completly worn out due to alignment issue, i have called them back in 3 days after the delivery and they say first they will fix it for free and now say that it is not covered under warrenty and we are not responsible for that and are being very rude, will never to business with this guys never seen such a bad sales team. Untill i gave the check they were all nice once they got the money they don’t even care about the customers.
Purchase a new vehicle - Sally769
Ordered a vehicle with AWD,heated seats, heated steering wheel. The salesperson assured me that all was on this vehicle. After I paid and signed the paperwork, found out no heated steering wheel. All i received was “I’m sorry” and 3 oil changes. NOT HAPPY
Service - Jessica G.
Our vehicle was there for THREE weeks. We would call to ask about progress and several times we got an answer of 'we don't have any record of your vehicle being here.' Then we would get a call back later in the day to tell us that they were waiting on the mechanic or ordering a part. On Friday, September 29th we called to ask about the status of our vehicle. We again got the response that they had no record of our vehicle being in the shop. We were told Mike would have to call us back. We made plans to get a car dolly and tow our vehicle to another dealer because we had no confidence that our vehicle would ever be fixed. Then about 4:30 that afternoon Mike called back to tell us that our vehicle was fixed and ready to be picked up. We understand that the service department was very busy but there was not an excuse for 'having no record of our vehicle'. We are looking to purchase a new vehicle and we had considered looking at Beckman Motors, but that will no longer be a consideration.
Internet Sales Consultant
Dick Edwards Auto Plaza
Laird Noller Automotive