48 Maryland Ford Dealers

Good people… good attitude… starting from the sale person - Pblas.blas191

Good people… good attitude… starting from the sale person Lauren… sale manager Kayla…, and for Amy financing department… service was great… for the got my business good work girls…

Koon Ford does an outstanding job of service on my 2016 - MALEVETT

Koon Ford does an outstanding job of service on my 2016 Ford Explorer. I bought the Explorer at Koons and have had all service done at Koons. Over 100,000 miles with regular maintenance and the no issues.

Very efficient. - Rlh4four

Very efficient. Friendly staff. Explained everything about the new truck. Setup phone and Ford Pass in minutes.

I found car buying extremely aggravating this past week. - cathyjsieber

I found car buying extremely aggravating this past week. I worked through 5 dealerships and all except one tried to add in extra fees, indicate they had a car when they didn’t or try to get you to buy a 2023 when you wanted a 2024. When I explained to Devin smith at Pohanka Salisbury the above issues he put together what I considered a fair deal. I appreciated his professionalism and honesty. Car dealerships need more people like Devin.

All some dealer great people and nice and friendly derive - Cjdmonster

All some dealer great people and nice and friendly derive writer great and tech was nice

they made it right for me ty for honoring your word . - Chefbuscemi

they made it right for me ty for honoring your word . I'm am satisfied

Curtis Ford & Cory Ford did a sensational job helping me. - aip

Curtis Ford & Cory Ford did a sensational job helping me. 1st Class service. The Best! I am leaving for a 12 hour drive and the light came on to get my oil changed. Without any hesitation, Curtis - Service Manager took me right in and made sure my car was in tip top shape before my road trip. They rotated my tires, checked the car totally and I drove away with a clean shiny car, new windshield wipers, new battery and feeling like the Most Important Person in the World. The Service is beyond amazing and the entire team totally Rock. Thank you Curtis and Team!

From the moment I arrived I was greeted and given a - Jay A

From the moment I arrived I was greeted and given a friendly experience. So far I love the truck and can appreciate the help that was provided with minor issues. Would highly recommend to anyone looking for a vehicle.

Worked with Kyle on purchasing a new F150. - z0lt3c

Worked with Kyle on purchasing a new F150. I really appreciate his quick response to text messages and his transparent, up-front pricing. Drove about 4 hours to reach him, and passed many Ford dealerships along the way, none of which would match the deal being offered by Pittsville. Pickup went smoothly, I was in and out fast and the deal was exactly as Kyle promised. Recommended!

MIKE Weatherman did a great job fixing our 2020 Escape - Pagebh

MIKE Weatherman did a great job fixing our 2020 Escape this morning. Thanks so much!

The staff is very friendly, knowledgeable, and efficient. - John Martich

The staff is very friendly, knowledgeable, and efficient. I drove 7 hours to buy the vehicle. It was worth the trip

Excellent place to purchase a vehicle would recommend - greich_adelphia1

Excellent place to purchase a vehicle would recommend this dealership to anyone wishing to purchase a new vehicle.

Awesome experience. - Chip

Awesome experience. Fast quality service.service writer was friendly, experienced and professional. Would highly recommend.

Everyone is polite and professional yet courteous and - bevalinem@yahoo.com

Everyone is polite and professional yet courteous and they keep you informed of what their recommendation is and it is up to you.

My experience was awesome. - C.p.jones

My experience was awesome. Ron was very helpful and personable. Financing worked with me on the pricing and were very understanding of my financial situation.

Diehl's Ford works hard every day to ensure their - Steelbronco77

Diehl's Ford works hard every day to ensure their customers are getting an honest, accurate, and knowledgeable answer to any questions involved in the Vehicle buying process. Explaining everything from the latest technology within a possible purchase to the very maintenance they can gladly help you set up. A family dealership you can't go wrong with Diehl's Ford is great

Frist of all very frindely very please the work that done - J.samson1117

Frist of all very frindely very please the work that done on my truck.I would come back.

Excellent service and friendly staff. - Jamie

Excellent service and friendly staff. Easy to talk to and always a pleasure every visit

The Service manager was good at explaining the service. - minniegross

The Service manager was good at explaining the service. Afterward, my car ran much better.

I had an exceptional experience with Koons Silver Spring - bpercich

I had an exceptional experience with Koons Silver Spring Ford, all handled remotely—and it couldn’t have gone more smoothly. Johnathan Rafiq and Marc L. Bortnick were incredible from start to finish. They took the time to truly listen to what I was looking for, understood my needs, and made it happen—without me ever having to step foot in the dealership. They even brought the car directly to me for a test drive, which was a game-changer in terms of convenience and customer service. Johnathan was professional, responsive, and patient throughout the process, and Marc made sure everything came together seamlessly. It’s rare to find a dealership team this attentive, efficient, and committed to making the experience easy and stress-free. I’ll absolutely continue to work with them for future purchases and highly recommend Koons Silver Spring Ford to anyone looking for outstanding service.

I was in the process of buying a pre-owned 2024 - paul.b.obrien

I was in the process of buying a pre-owned 2024 Mitsubishi Mirage G4 from this dealer. I was preapproved and ready to pay, however the general sales manager, Claudio Goedhart, sent me two deal sheets with incorrect information. One had the mileage wrong and I asked him to correct it. He took awhile, but finally sent me another sheet. This time, he had included the cost of an extra warranty in my financed amount - a warranty that I had explicitly told him I did not want. I asked him to correct that and he stopped responding to me. Mind you, this all took place over the course of half a day or longer. I left him messages which he didn’t respond to and yet the car was still showing as available on their website. The next day I left him more messages and he still ignored me. That evening, the car was gone from their site. I suspected that someone had bought it with the warranty and that I had been ignored and disregarded so they could make an extra $2-3k of profit. I sent an email to David Cosby, the General Manager and he told me that the car had been purchased by someone who walked in who didn’t buy the warranty, they just completed the paperwork and paid more quickly. An opportunity that Claudio cost me with his incompetent and rude behavior by continually sending me incorrect deal sheets (purposely?) I am not at all sure that Mr. Cosby told me the whole truth either. He responded by offering me another older car with more mileage for the same price and was unwilling to negotiate. Bottom line: don’t do business with these people.

AVOID this shop. - jcrobbins1993

AVOID this shop. These guys don't know what they're doing and they are terrible at communicating. Specifically John Kernan IV. They had my truck in their shop on two occasions and couldn't figure out why the engine was leaking oil even after having it for almost 5 weeks altogether. They kept telling me to bring it back after 1000 miles for more diagnostics. They were clearly just lazy because I took it to another mechanic and they immediately found gasoline inside the spark plugs and recommended spark plug and fuel induction service, among other engine maintenance that seems to have been overlooked by Ford service techs. Save yourself the trouble and take your car elsewhere.

Total crap body shop. - Matt Lee

Total crap body shop. Our car was crashed into, and the repair quality was crap!!! Had to take it back to get things fixed, and today, when I tried to get an oil change, it took the mechanics 3 hours to fix the hood latch to open, charging me $360!!! Because of this crap dealership, my oil change cost $420 bucks!!!!!!!! DO NOT GO TO THEM.

Abraham at Darcas Ford Lanham was exceptional! - Ghebre

Abraham at Darcas Ford Lanham was exceptional! They were patient, and transparent throughout the entire car-buying process. I appreciated their willingness to answer all my questions and help me find the perfect car. Highly recommend!"

Terry was wonderful and had the car ready as soon as I - jimschultz121

Terry was wonderful and had the car ready as soon as I pulled up. It was a good car search experience without any pushy sales tactics. She was extremely personable and considerate.

Everyone was great, even though buying any vehicle takes - kittyknill

Everyone was great, even though buying any vehicle takes some time, they were efficient, professional and very helpful. Extremely satisfied with my purchase and with the expertise/experience demonstrated by Da'raune and John from this dealership.

Corey was very knowledgeable and friendly. - Nelson and Lisa

Corey was very knowledgeable and friendly. It was a no pressure/efficient experience. Highly recommend Corey!

We had bought our F150 back in 2021 at Plaza Ford. - QuickRick

We had bought our F150 back in 2021 at Plaza Ford. At that time they were terrific and Ford X Plan purchase capped any “ not required by law” doc fees at $150 or less. Originally we were going to purchase our Florida car in Florida because it was easier and less stressful (we live in Florida 6 months and MD 6 months) . My buddy who is a Plaza Ford fan said “ oh buy from these guys instead, they’ll do so much more for you than a Florida dealer “ Fast forward to the deal: they were very rigid as to the dealer doc fees. On the contract it states “ not required by law” but try and get out of paying it…it’s an entitlement that MD allows them to charge. It’s actually an optional dealer fee sort of like a tip. They could charge $0 or $800 allowed by MD. It gets taxed so it’s additional profit for them not a requirement. When I dared to get this dealer charge discounted it was like I was being unreasonable ( in 3 past deals I simply asked for a discount $799 in my case off the bottom line). ** Don’t bother with Plaza Ford, something has changed in the past few years and writing the owner who did not respond, tells me lots-can’t be bothered with me. I was ready to be a loyal Plaza Ford customer. I was talked into buying from them. We drove many miles out our way to buy at this dealer. In hindsight, all the fees and add-ons made this deal costly. Truth is that there’s nothing special about them over any other Ford dealership. It’s a pity because my last experience with Plaza was better. ** a document fee is an arbitrary fee that some dealers charge. In California they are capped at $95 not $799 so—it’s a a profit center for them. Don’t make my mistake, early on ask for no doc fee or a corresponding discount on the bottom line to match that fee. This can be done and I have on 3 car deals successfully. It’s too late for me at Plaza Ford but not you. Be prepared to walk if they tell you “ everyone pays this” .