17 Maryland Subaru Dealers

Good customer, service, professional work and easy - Zihui Zhou

Good customer, service, professional work and easy communication with advisor and you can keep track of what kind of work down to your car

Mark Dennis was AMAZING—-he was friendly, supportive, - esturm13

Mark Dennis was AMAZING—-he was friendly, supportive, knowledgeable, professional, patient & helped the car buying process move along seamlessly. This is the 3rd Subaru we have purchased or traded in and I would not go anywhere else. I love my new car! Thanks Mark & the Heritage Subaru Owings Mills team!!

Joe Kostecki was awesome to work with! - ladyofvenice

Joe Kostecki was awesome to work with! Super friendly, super helpful, and made the whole process easy. My wife and I drove away confident we got the right car at the right price. When you visit Gateway Subaru be sure to ask for West Virginia Joe!

My recent experience with the Service Department could - taylorbriand

My recent experience with the Service Department could not have gone better. Great communication. Excellent work.

After doing research online, I found the "perfect" used - Aaron

After doing research online, I found the "perfect" used vehicle at Thomas Automotive, which is located 90 minutes from my home. Johnathan responded to my online inquiry and was delightfully responsive and helpful throughout my entire buying experience. Thomas Automotive provided me with a great vehicle, competitively priced, and a hassle-free purchase.

Debbie was easy to work with. - Roni

Debbie was easy to work with. She is knowledgeable and professional. I would recommend her.

Matt is so friendly, knowledgeable, and genuine. - sullivanmartha1

Matt is so friendly, knowledgeable, and genuine. This is the 4th car that I have purchased from him and the lovely staff at Fitzgerald Subaru Gaithersburg. I'm hoping that I won't need another car for many years but, when that time comes, there is no doubt that he will be the one that I call.

Amazing service, always attentive to your needs. - Dale and Lori Trotter

Amazing service, always attentive to your needs. We actually moved from the area and return (5 hr drive) to give them our business. Absolutely wonderful

Well established, helpful dealer, fair pricing. - Hcd1980s

Well established, helpful dealer, fair pricing. I was treated with respect, patience and kindness. Thank you

I have bought Subarus from Fitzgerald’s since 1995. - naborg44

I have bought Subarus from Fitzgerald’s since 1995. I have always had the service done at the dealership and have received great service. My current Service Manager, Ismael Posada has been terrific as had my previous Managers.

Super nice folks, not pushy. - margmike2025

Super nice folks, not pushy. I wish I'd gotten closer to the Edmunds blue book value for my car. I'm pleased with my new one. It took a while to get through the paperwork but it is what it is. Roberto and Ed were great!

The salesman was very friendly and made the process very - zsanders88

The salesman was very friendly and made the process very easy. I highly recommend this dealership.

A friendly and professional staff. - Beconnectedeileen

A friendly and professional staff. I have never been disappointed with the maintenance department. I was kept informed by video of the car undercarriage sent via text during the inspection and check up. If there had been an unexpected problem, I could have called rather than waiting until pick up time. Excellent!

On June 14, 2025, I traded in my vehicle and purchased a - Brooks8821

On June 14, 2025, I traded in my vehicle and purchased a new one through Ourisman Volkswagen / Subaru of Waldorf. The salesperson who handled my transaction was Erick Rushing. As part of the agreement, the dealership was responsible for paying off the remaining balance on my trade-in vehicle. Following the purchase, I made several attempts to confirm that the payoff had been sent to the lienholder. I was repeatedly given vague or inconsistent answers. I later discovered that Erick Rushing was no longer employed at the dealership and that my paperwork had never been submitted. It sat unprocessed for approximately 30 days, and as a result, the payoff check was not sent until July 9, 2025. This delay caused the lienholder to report missed or late payments to the credit bureaus, which has significantly damaged my credit. I fulfilled all of my responsibilities and acted in good faith during the transaction, yet the dealership’s negligence has had lasting negative financial consequences for me. I am requesting that this matter be formally acknowledged and that the dealership assist in correcting any inaccurate or harmful credit reporting resulting from this delay.

Yesterday I bought a new car from Bel Air Subaru. - work

Yesterday I bought a new car from Bel Air Subaru. The sales person was Irwin Duncan and he was great! He spent a lot of time with us, explained a lot and was extremely helpful. He did help us the next day with additional information for insurance and the loan. Highly recommended! Roumen

Treat Customers Like Dirt email excerpt below - Bob S.

Subject: General Manager of AutoNation Subaru Hunt Valley. Date: Sun, 18 Oct 2015 08:58:05 -0400 I put down a $250 deposit on a new Impreza 10/14/15. Your people sold it to someone else 10/17. You didn't finalize your financing package offer until 10/16. That same day 10/16 I pursued moving funds out of an IRA for a down payment of $6600. Told your salesman I would not write a check for $6600 that was not there in my checking account. That is illegal to begin with. Your sales manager demanded I take the deal Friday. What a way to do business. Electronic funds transfer was initiated Friday to be completed 10/19. I informed your salesman of the transfer completion Monday. I was also advised to pursue bank financing as a backup. That I did through Chesapeake Bank of Maryland. I don't do mobile banking and a transfer from an IRA cannot be transacted by phone. I was advised of sale of the vehicle after showing it to my wife and daughter. I acted in good faith but I don't find a similar response on your end. Mike is a great salesman demonstrating supreme professionalism. Mike said he would find another car. I can't believe this a standard practice when doing business with the public. I await your response.