832 Massachusetts Used Car Dealers

Excellent service! - lisa.godard

Excellent service! Convenient reminders and quick and easy scheduling and service completed in a timely fashion.

All involved with my purchase were professional, helpful - alanratte

All involved with my purchase were professional, helpful and conscientious. This was constant from start of business through its completion. I could not have asked for a better experience. Ronnie, Adrian and several others went above and beyond to assist me.

Owen was terrific during the sales process. - deesmith7553

Owen was terrific during the sales process. Most importantly, his attention has continued as needed!

Recently purchased a 2024 Toyota Rav 4 from Toyota of - Dianne

Recently purchased a 2024 Toyota Rav 4 from Toyota of Watertown. Initially, I wanted a Ruby Red Flare Rav 4 but after seeing the car in person, decided I liked the Magnetic Gray Metallic color better. After I realized this, I contact the Kenny Wright who is one of the sale managers there. He kindly agreed to sell me the car with the color I wanted even though he had to order the Ruby Red Rav and it was already delivered to his dealership. I have bought several Toyotas in the past and Kenny was the most patient, fair and responsive sales manager I have ever dealt with. Also, the finance manager Marat Alaverdian was pleasant to deal with. He explained all the paperwork thoroughly and did not pressure me to buy anything extra I did not want. If you are looking to purchase a Toyota, definitely call Toyota of Watertown and ask for Kenny Wright; he is the BEST!

THE BEST DEALER HANDS DOWN because of the excellent svc - D Kim

THE BEST DEALER HANDS DOWN because of the excellent svc advisors there - specifically Ross Kowalik

Juan was great! - Lswierzewski

Juan was great! There was no pressure and the communication was great! I would recommend this place.

This is my fourth vehicle purchase with James Lewis in - A_Trip_Alone

This is my fourth vehicle purchase with James Lewis in the past 12 years. The process was smooth and easy from start to finish. I asked to see a specific vehicle, scheduled a time, took a test drive, and drove it home within 24 hours. James always provides a straightforward, no-pressure experience, which is why I continue returning. Highly recommend.

Efficient and convenient and courteous. - jackiearm

Efficient and convenient and courteous. Raymond has been a great contact. Car washes are a pleasant feature after service is done.

Krystal Miller was one of the most helpful, caring, and - decotisp

Krystal Miller was one of the most helpful, caring, and personable customer facing sales professionals we have ever worked with. Would certainly work with her again.

Dealership owes me $500 from rebate and failed to pay. - melitomm

Dealership owes me $500 from rebate and failed to pay.confirming that it was owed.

Wonderful responsiveness from the service department. - Nordic Princess

Wonderful responsiveness from the service department. Kept us informed every step of the way with a complex issue. Texted a video of work in progress. Felt the car was in competent hands. Would return for future service needs.

Received excellent service. - Darrylmailman

Received excellent service. Only thing I would improve is the speed of service. Only went in for an oil change and tire rotation. Took 90 minutes to complete

Everyone was very helpful and striving to meet my needs - Laura K.

Everyone was very helpful and striving to meet my needs in a trade in! Dereck, Shane, Paul and Jack were all super and very friendly! A very positive experience for me! They were very accommodating and mindful of our time constraints the day we went in. It felt like a win-win deal all around! I wouldn’t hesitate going back in the future! Their t-shirts, snacks and beverage holders were a nice touch at the finale!

Shane Jones Was very polite and helpful He explained - irism5931

Shane Jones Was very polite and helpful He explained to us everything carefully and with very good patience answered all my questions He was very professional and very knowledgeable with the details on the service that my vehicle had He is a very smart person And I believe he has potential

I always have a good experience at the Mercedes Benz of - sherry.nakyanzi

I always have a good experience at the Mercedes Benz of Burlington with TJ, He is always great and very passionate about what He does yet so professional but my recent visit I met with TJ and told him about what I needed to be done, he called on Alan Doumanian to help me but I believe Alan is the best asset Mercedes Benz of Burlington has had as a staff, very polite yet so professional, empathetic and understanding, with the best problem solving skills, He executed my concern in a responsively in very timely manner, He offered 5 star customer care service to me and He did it with so much ease but to perfection. He brought the Tiffany customer care service to me as He out did himself. I could not be any happier with Alan and the whole group in general. The Nice lady at the coffee bar (didn't get her name) is Awesome too, great team over there. Much Appreciated

Worked with Kenny for our New vehicle purchase. - RR

Worked with Kenny for our New vehicle purchase. I highly recommend seeing him for your next Hyundai ,went above and beyond to get everything done! The Rest of the team there was equally great. But Kenny was the best!

I live in Connecticut and worked with Chris and Joe to - victoriaflower.art

I live in Connecticut and worked with Chris and Joe to lease my 2025 Subaru — and they made the entire process so easy! They handled all the paperwork and even took care of the DMV registration for me, which saved me so much time and stress. Everything was simple, smooth, and completely hassle-free. I’m so grateful for their help — the whole staff was wonderful to work with!

I can’t say enough great things about my experience at - trisharnld

I can’t say enough great things about my experience at Patriot Subaru — especially thanks to Jacob, who was incredibly helpful from start to finish. As a woman who has had some truly awful car-buying experiences in the past, I was honestly dreading the process when my vehicle was stolen recently. But Jacob completely changed that. He was patient, respectful, and never once made me feel pressured to buy. Instead, he worked with me to find a vehicle and a price that fit within my budget, and made the whole experience smooth and stress-free. He took the time to walk me through how everything in the vehicle worked, made sure my phone was connected, and followed up afterward to check that everything was still running smoothly. He also offered additional protection plans without being pushy — just giving me the information and letting me decide what felt right for me. This was by far the most comfortable and supportive car-buying experience I've ever had. I’m so grateful to Jacob and the whole team. Highly, highly recommend — especially if you’ve ever felt talked down to or pressured at other dealerships. This place is different, in the best way. I LOVE my new Subaru!

When this dealership recently switched over, the service - KLincoln199

When this dealership recently switched over, the service really suffered. I had an oil change back in April and just found out they “forgot” to put a crusher washer back on - resulting in my oil leaking for 4 months. Hopefully everything is going to be okay (Did I mention I waited almost 2 hours and all they did was put it on and add oil?). Also - when I got home I noticed on my paperwork, “complimentary vacuum and wash.” Second time they said this when I went in for service but second time they most certainly did not vacuum my car. Not even sure what that’s about.

I bought this car (2014 ford explorer sport) and have had - bmc

I bought this car (2014 ford explorer sport) and have had nothing put problems from day one. Shame on me for not looking it over better. The touch screen didn’t work, however I didn’t even know it was a touch screen until I realized I couldn’t do necessary things without it. So they put in a different/used touchscreen. It worked however I couldn’t control the bass on the radio. It’s way too high for my liking. He promised me another one, every time I called he said it was on its way or would be here at the end of the week. This went on for months. After a while I just gave up. I realized he was just stringing me along. The salesman was great. The kid in charge of service not so much. The car in general is the worst car I’ve ever bought.

This is my 3rd Subaru purchase. - eohara499

This is my 3rd Subaru purchase.Twice dealing with Steve Chaves, the man is awesome-a pleasure to sit with, he is knowledgeable, patient, answers question ensuring your understanding. No 'pressure" from Steve. Joe Messina gets a 'thumbs up" for making sure your at ease and asks if you are comfortable with process. Cannot say enough about Inna Perez, the woman has found her calling in being Business Manager. She is friendly, personable & patient. She is a pleasure to sit & speak with, she moves along quickly & efficiently her knowledge makes her an outstanding valuable employee along with Joe & Steve, I must acknowledge the service department also. Over the years I have been extremely satisfied with their understanding & completion of service in a timely manner. Recently I have dealt with Justin Luiz, once for an emergency tire issue, with no appointment on a Friday afternoon Justin took care of the issue & I was on my way sooner than I expected. Justin seems to enjoy his job & seeing to it that the customer is satisfied & happy. I think he has found his 'niche' in this service & wish him well...also a valuable employee.

Best service very professional pleasure to do business - Jks

Best service very professional pleasure to do business with always keeps you informed while your service is being performed

I recently purchased a 2019 Mercedes GLC 300! - Tayisha M.

I recently purchased a 2019 Mercedes GLC 300! The experience was smooth and seamless. Thank you, Dipak, Joe, and Marat. You’re in great hands at BidCars Boston!

I just bought a 2025 Genesis GV70. - gracefbat

I just bought a 2025 Genesis GV70. The person we (my husband and I) dealt with was Josue Bournigal. He is a very pleasant and knowledgeable person to deal with about the business and vehicles he sells. He was very helpful in helping us to try different vehicles to make sure that we chose the right vehicle we wanted.

From the moment I walked into the Toyota dealership, I - Kar_nico_therese

From the moment I walked into the Toyota dealership, I felt genuinely cared for—thanks to Jose, who is truly a godsend to everyone he serves. Jose didn’t just leased me a car; he took the time to understand my unique situation and did everything in his power to ensure I drove away in a vehicle that met all my needs. His compassion, dedication, and personal attention made the entire experience feel more like being helped by a trusted friend than a salesperson. The support didn’t stop there. James stepped in and sealed the deal, making sure I could take advantage of numerous Toyota benefits—all without breaking the bank. He listened, understood, and delivered exactly what I needed. And I can’t forget Clayton, whose continued service and support over the past three years have been nothing short of outstanding for both me and my family. Thank you to the entire team for your unwavering commitment to excellence. You’ve earned a lifelong customer!

Alissa was great. - gjpontes2

Alissa was great. Nice inventory. Good choice to look through. Definitely recommended. Awesome. Great people

Hi All - Just thought I’d share my 10 years’ experience - sdld4

Hi All - Just thought I’d share my 10 years’ experience with the service department at Chrysler Jeep Dodge Ram 24 in Brockton. I’ve been having my car serviced there for as long as I’ve owned my car and the service has always been honest, fair, respectful and reliable. I have never had to go back after getting my car serviced. They do it right the first time, every time. They service any and all vehicle makes and models. Just giving them the recognition they deserve. Finding a service center you can trust is rare. That’s why I’m sharing my experience with all of you!

Hervé Pierre Louis is what every car salesman should - Pmlibitz

Hervé Pierre Louis is what every car salesman should strive to be . Attention to detail, no pressure attitude and willingness to go the extra mile for his clients. I could not be happier with both the new truck and experience of purchasing with Herve’. He will be our first stop when purchasing for many years to come. We have recommended him to all of our family and friends!

Our Salesman was Aaron Maldonado. - Kristin

Our Salesman was Aaron Maldonado. He provided excellent customer. He was very down to earth and welcoming. I would deal with him again and again. Very knowledgeable of the cars features.

I had a great interactions with Mr Wilder Poma. - 1439gail

I had a great interactions with Mr Wilder Poma. He answered all my questions and was very help full. I just went into ask questions and ended up buying one. Very helpful staff.