22 Massachusetts Volkswagen Dealers
We had a terrific experience with Eric and would highly - Goncalves.lisa.marie
We had a terrific experience with Eric and would highly recommend him to anyone needing a new car!
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Sales and Leasing Consultant
Sales and Leasing Consultant
Convenient. - deborah.joyce
Convenient. Customer Friendly. Easy to schedule. Women with good people skills out front. Efficient repairs.
Joe was super personable and helped us get exactly what - Smartma87
Joe was super personable and helped us get exactly what we wanted! Will be back for another one 10/10
Marc my sales person always very available and attentive. - Xavier Batista
Marc my sales person always very available and attentive. Great and professional service. Would highly advise anyone to purchase their VW at colonial.
Kiierra is a welcome addition to the Colonial Service - grandon60
Kiierra is a welcome addition to the Colonial Service team. Keeping my 2013 bug running great on the road so I can hand it down to my daughter is important to me, for her to enjoy for many more years to come.
Sal was super informative and helpful throughout the car - first vw
Sal was super informative and helpful throughout the car buying process. Very dope people to work with when your buying your very first car.
General Sales Manager
Very pleased with the entire operation from Nuno (Sales - Kdemoura03
Very pleased with the entire operation from Nuno (Sales Person) to the entire support staff.
Sales & Leasing Consultant
Jorge is the best seller. - Rezinhavila
Jorge is the best seller.
Gracias Jorge estamos mui contentes.
Es lo mejor en lo qué haces
Master Certified Product Specialist
The staff updated me frequently and were responsive to - jenlarnold
The staff updated me frequently and were responsive to all of my questions with kindness.
Vest Certified Sales Consultant
Senior Client Advisor
Eric was very helpful in assisting me with my new Atlas. - hgq525
Eric was very helpful in assisting me with my new Atlas. Everything worked perfect except a tiny mistake, but Eric and Shawn solved the problem quickly so I could get my car without too long delay. And the business manager John is great too. Overall, I was very satisfied with the service and highly recommend Minuteman Volkswagen and Eric!
The staff, particularly Aiden, was very helpful. - carolyngn66
The staff, particularly Aiden, was very helpful. I never felt pressured and had a chance to get to know and trust his judgment. We traded dog stories and he has a good heart. It was a pleasure and I will recommend Mattie’s to friends.
peter f. - tiffani
peter f. and ed were great help. peter wasnt the one helping me but he got me my car fax anyways!!! i signed for my car and next day was ready. only thing i wish was to fix everything i mentioned.
I recently purchased a used car here and immediately had - Unhappy With Norwood VW-Nucar
I recently purchased a used car here and immediately had 3 problems with the car, only one of which is slated to be repaired, and that, not for at least a month. One of the other issues is a safety issue and to date, staff at this dealership have refused to give me the name of the person who runs the dealership so I can go to the top and get these issues resolved in a timely manner. I’ve already had to take time off from work to go there repeatedly. It feels like they are dragging their feet and trying to run out the clock.
Between Emmalees clear and concise quote and the service - mamabear413
Between Emmalees clear and concise quote and the service manager Zach’s clear explanation of my issues I am very happy with my service here. Sometimes the news isn’t what you want to hear, but being transparent and honest is important to me. I would high recommend this VW dealership for your service needs.
I traded in a 2021 ID4 Pro for a 2022 Pro S which I had - Bob S.
I traded in a 2021 ID4 Pro for a 2022 Pro S which I had ordered 1 year ago. Mark Smith was extremely helpful in handling this transaction as well as having provided information on ID4's a year ago. The 2021 Pro was a great car but the Pro S which had the details I wanted with my original order is even that much more satisfactory.
So far I am very pleased with Boston VW and I highly recommend Mark Smith.
I have been going to Commonwealth since my first car in - CatiaM
I have been going to Commonwealth since my first car in 2007. Started with Chevy, then had Honda, and now VW. I have been with Jane since 2013 and she always treats us with so much respect and is helpful! So informative and makes sure everything is ready to go for us at pick-up. I'm so glad she is still with Commonwealth. As long as Jane is there, Commonwealth will always have a customer. With that said, if you need a car, please go see Jane. You will not be disappointed.
Quirk response:HI Susan, we can understand your... - ssantaniello61
HI Susan, we can understand your frustration in this situation. The person who you spoke to at the time may have been referring to general cleanliness and light vacuuming. If the interior needed a deep cleaning we may have to charge extra to get it suitable for the next owner. Also there may have been other light damages to the vehicle (interior or exterior) that were not obvious when returned. They must also be fixed before the next person can drive it. We hope you can understand our reasoning. Thank you.
The car was checked by the service department when I went to inquire about the end of my lease. I was sitting with the salesperson and the person from the service department. It was discussed. Like I said, they will lie to make a sale.
I also have called the dealership 3 times
The response you read was the first response I’ve gotten.
Easy Purchase - Bob Budding
I walked into Atamian VW with a True Car price quite that Cee, our salesperson, immediately said that he would honor. We test drove a Passat TDI and decided that yes, we liked the car, so we closed the deal. The sales manager tried to sell me an extended warranty, but I simply stated that I could handle the cost of any future repairs. Easy enough.
I've since had the car service a few times at Atamian. No problems.
Sales managers dishonest. Was only for floor mats... - Treated like floormat
Sales managers dishonest. Was only for floor mats promised but pulled a bait and switch
I don't know what is going on over at Flynn. - TedC
I don't know what is going on over at Flynn. Was in the market for an Audi last year and it was like pulling teeth to get someone from the sales team to call me back. Had to complaint to the manager and eventually went with another dealership. Now I'm looking to serve the car and give them my business for maintenance and couldn't get a call back again. Called the switchboard and they sent me back to the voice mail for the Service Department (who didn't call back the last time I called). Would prefer to be more local but moving on to another dealership again.
I have been going to Kelly VW since they purchased North... - natasha88
I have been going to Kelly VW since they purchased North Shore VW (where I went for years)and many of the same people work at the Kelly dealership. They are ALWAYS pleasant and helpful and personable. They provide GREAT service for anything from a small tiny adjustment to a major repair. It is not a "typical" car dealership mentality when buying or leasing. There is no pressure to buy or push their agenda....the customer comes first. I would highly recommend them!
Superb old-style customer care and product prep. Only... - TheSubaruGuru
Superb old-style customer care and product prep. Only ding is that they force reg and insurance. Phil is a fine old guy....
Assistant Service Manager
Colonial Volkswagen of Westborough