34 New York mazda Dealers

Thank you for doing a great job explaining what is best - marc saperstein

Thank you for doing a great job explaining what is best for my Mazda I listen to you because i know you do the right thing all the time when i come in for service .You get me in and out quickly and i like that I am a lifetime customer with about a dozen cars i bought from this great dealership thanks Darrell, Marc Saperstein

This was my first internet automobile purchase in my 50 - materrn

This was my first internet automobile purchase in my 50 years of owning cars! The staff was courteous, friendly, and knowledgeable. The purchasing experience was painless, the dealership honored their on line pricing with NO hidden fees, delivered the vehicle on the day and time promised and the condition of the vehicle was virtually as good as if I had prepared it myself. MY salesman, Mr. Joe Caggiano, who came in on his day off no less, was a gentleman, a cut above, and couldn't help make the signing of paperwork any easier. He was there to answer any questions my husband and I had and spent quite a bit of time walking us through the vehicle and it's operation before we left! It was a NO PRESSURE sale, and definitely one of our better buying experiences.

Salesperson Rex was excellent on buying the cx50 when I - Rossellithomas520

Salesperson Rex was excellent on buying the cx50 when I took delivery everything went smooth

The staff at Mazda of New Rochelle are professional and - Pse201

The staff at Mazda of New Rochelle are professional and friendly and try to secure you a good value on your transaction. Would recommend

Lisa was fantastic! - Amw546

Lisa was fantastic!! They got my car in quickly and sent a video of what was happening! It was great

Excellent service. - brookecstewart

Excellent service. Sakil helped us through every step of the way. The whole dealership is so friendly and nothing like the "slick" dealerships of the past. It was fun to shop for a car here. Highly recommend and ask for Sakil!

Best dealership I've done business with thus far. - lisacockx

Best dealership I've done business with thus far. Everyone there was very kind, pleasant and accommodating. I will never go anywheres else to purchase future vehicles. I am so happy with my experience.

Joseph Erato was the best Salesman Ever. - ceci64

Joseph Erato was the best Salesman Ever. I purchased 2 New Mazda CX 30'S within 2 weeks. Joe was professional, knowledgeable, courtesy and easy to work with. That goes for the entire dealership as well.

Great experience thanks to Mr. Israel Alcivar. Greeted... - MIKE I....O

Great experience thanks to Mr. Israel Alcivar. Greeted me at the door smiling behind the mask. He was Respectful, Friendly, Polite and very knowledgeable. The dealership was Mint, Vehicles were Gleaming. We zeroed in on the all New CX30 Select Trim Line. Wait till ISRAEL tells you about all the safety features that are in this CX30. 2.5 4 cyl. AWD Tremendous Screen that does not impair your vision. He was so attentive, I couldn’t believe this man. Mazda is lucky to have such a dedicated consultant, strike that: Sales Manager. No back and forth he listened intently and agreed to a deal that was incredible in my eyes. He changed my plates from my expired lease to my New Deep Crystal Blue Mica CX-30. Soon after that I had my New ID cards. Signed the contract. Taught me all the features of my new vehicle and I was on the road. What a pleasant experience. Mazda I was in Management for 40 years, now retired. MAZDA recognize this asset and Promote this man to General Manager, he will train your consultants, Sales Managers on how to please your customers. Don’t lose him to a different company, he will be hard to replace. Thank you so much Mr. Israel Alcivar you should be proud of yourself. Thanks for the great deal, my wife will be in 1/2021 to turn in her vehicle. Great product. Kind regards, Mike I....o

I cannot say enough good things about the service - th3m0m

I cannot say enough good things about the service department. They are outstanding, excellent and go above and beyond. My Mazda CX-5 would not come out of park. I am from out of town and needed to get back home for personal reasons. I was able to get an appointment with them in a quick time frame. They took care of me as if I was family to get the parts needed to fix my car in a very short time, which I know is hard to do in this day and age. They kept me informed every step of the way! Hopefully something like this won't happen again, but if it does, I know where I can go for outstanding customer service in servicing my vehicle. Thanks again Dawn, Mike and Christine for your incredible effort in getting me home!

Courtney was so helpful and professional. - AD

Courtney was so helpful and professional. She stayed in contact with me throughout the software update. I highly recommend this dealership.

The Northtown Mazda service team is simply outstanding! - moeman652

The Northtown Mazda service team is simply outstanding! Crisp, friendly and professional! It is an absolute pleasure working with this great group!

There are lots of vehicles to choose from, sales people - Aidennrichman

There are lots of vehicles to choose from, sales people do not pester. Clean vehicles and relaxing test drives.

Sherry was upfront with all the details. - jjftaxman

Sherry was upfront with all the details. The buying process was easy. The car was ready on time and she went over the entire car with my daughter

My rating is EXCELLENT. - Dgrey51

My rating is EXCELLENT. I had a very good buying experience. Everyone was professional and friendly. Things mostly went smoothly, and any issue was corrected quickly. There was no hard sell, or any of the games dealers play that us buyers hate. My salesman, Arthur S, was more than helpful, and actually fought for me to help me get my price. He gave me as much time as I wanted for test driving several cars. No impatience, or pushiness. I want to also thank Frank for showing flexibility on price, both on my purchase and my trade-in. I feel like I got a great car, and a great deal, and I didn’t have to undergo the pressure tactics so common in the car buying experience. So I want to say THANK YOU to PALLISADES MAZDA

Best by far I ever dealt with. - Mgtd805

Best by far I ever dealt with. Extremely professional! Courteous, and willing to go the extra mile.

Brought my CX90 in for service after making an - bobtolen

Brought my CX90 in for service after making an appointment. Dropped the car off at 7:30. They ubered me home. Late that afternoon they called to tell me the car was ready. They did a bunch of recalls and updates along with a service package for 15K miles. Did a video inspection of the car that they sent to my cell phone. They sent an uber to pick me up. Every thing went very smoothly.

Scott was a great and very professional sales person. - Peter D

Scott was a great and very professional sales person. I will be back for my next car when that time come. Thanks again scott.

Went to this dealership with the full intention on - Gingersnap

Went to this dealership with the full intention on leasing a CX30. There were none on site to look at and was shown similar but more expensive models. Then salesman told me to go home and research exactly what terms I want. In my many years of leasing cars, I’ve never been told to leave without making a deal. I was told the car I wanted was en route from Japan. I left my phone number and said call me when the car arrives. It’s 9 days later and no call. Meanwhile, I did as the salesman instructed. I went online, found another dealership and leases the car from them. PS Probably the most unattractive dealerships I’ve ever been in. Very unwelcoming atmosphere.

Met with Walter Ponce. Smooth, easy transaction. Walter... - Smithholly3

Met with Walter Ponce. Smooth, easy transaction. Walter was friendly, courteous and followed up with all questions. I love my new Atlas! Highly recommend this dealership.

Excellent Customer Service! - Cindy P.

Thank you to Ide Mazda's sales consultant, Cody Lach, for an exceptionally pleasant experience buying my Mazda6 GT! He found the perfect car to suit me that was well within my price range. Cody and and his team, including Ashley Pierce, Financial Service Manager, made the typically arduous car buying process quick and painless. Cannot express enough how much I appreciate the excellent customer service Ide has provided. Great experience! Love my new car! Thanks again!

What started out as a very good experience has turned... - mbr

What started out as a very good experience has turned very sour. I purchased a CPO Mazda from Matt Maclean sight-unseen based on his description of the vehicle. Overall I am happy with purchase and the entire remote purchase process was very easy. I was told that the less than 3 year old car with 17k miles was in perfect condition without any blemishes and was freshly detailed and waxed by their dealership. I purchased the car for asking price, plus I paid for cost to ship it out of state to my home. When the car arrived, it appeared at first glance to be exactly as described but upon closer inspection, the paint was oxidized and scratched from prior car washes and there was mild curb rash on the right rear wheel. I washed the car and could tell that it had not been waxed in a long time. I also found a 6" scratch in the windshield that is directly in the line of sight of the driver. I called the General Manager, Jesse Cicione, and explained my findings and disappointment that the car was not waxed and detailed as promised. I also told him about the curb rash and scratch in the windshield. His response was that his detail department is the best in Rochester and that I could not be telling the truth about the condition of the car. I had my professional detailer evaluate the car and confirmed that it had likely not been waxed for over 1 year and definitely not in the preceding few months. Fortunately he was able to buff/wax the car, remove the scratches and now it looks like new. The scratch in the windshield is improved with buffing but still present. The curb rash will still need repair. I asked Jesse for reimbursement for the work I had done on the car to bring it to the condition that it was supposed to be when I purchased it. He refused and called me a money grabber. I have purchased several cars sight-unseen in the past and have usually been very happy with the process as long as the vehicle was well represented and all questions about condition were answered honestly. I very specifically asked about the cosmetic integrity of the car and asked for a detailed list of blemishes and was told there were none. Had Jesse just agreed to reimburse me for my cost to detail the car, this would have gone from a 2 star experience to a 4-5 star experience. Unfortunately Mazda of West Ridge and its management do not seem to care about their online customers enough to accurately represent their cars and stand by their promises.

I want to praise my sales representative "David Slater". - csnelson2108

I want to praise my sales representative "David Slater". He was knowledgeable and extremely helpful as I made my decision to buy a new vehicle. He went up and above to see that I was happy with my purchase. I appreciate David, Steve, Romano Mazda and all the staff for my positive experience. I LOVE my beautiful RED Mazda CX5, thank you David Slater you were great, thank you!

Excellent experience from start to finish. - kittycatmeow

Excellent experience from start to finish. Not only the best Mazda deals in western NY but also, the best Mazda staff from sales to service to management!

I had a great experience with this dealership. - Justingrenon

I had a great experience with this dealership. They were super accomodating. Called about a vehicle I saw online and was assisted by Jessica. She kept an open line of communication with me and promptly answered any question I had and met all of my needs during the process. The finance manager, Gabe, was just as helpful. Even needed some paperwork after I received the vehicle and he sent me everything I needed within a day. I am very grateful for my experience with buying my vehicle through this dealership. Due to a conflicting work schedule they even delivered the car right to my door. Would highly recommend!

We took our Mazda 3 here to have it's 60k mile check... - Winoxingmami

We took our Mazda 3 here to have it's 60k mile check done. We knew a few things would raise there attention but a good test of their service is will they see it and tell us. No they did not. No mention of the battery which could use changing and we've been told this by two other sources, and this was not one. One set of rotors need changing as my other set was replaced a year ago, no mention of this. And my kicker, I changed my oil to synthetic about four years ago and most places ask what type of oil since synthetic is becoming much more common. This place didn't and we failed to let them know (yes we admit failure) the mechanic never noticed and we didn't think about until we got home. I had to return after the holiday to have this changed at my expense because they took no fault. About $200+ later And we got a headache, two oil changes and the coolant flushed (supposedly) do not take your car here!!!

Recently purchased a car! - Ess29

Recently purchased a car! I was assisted by James, outstanding service!! James went above and beyond my expectations and was very good. I will definitely be returning to this location.

The vehicle repair service as well as those that work in - adkslogcabin

The vehicle repair service as well as those that work in the service center are subpar at best . Training on how to treat customers with honesty and kindness would help all those in the service center . Our family will no longer be purchasing or taking vehicles for repair . However we use D’ELLA GMC and have for years for our GMC’s the staff and service team and their work is outstanding !

i have bought a few vehicles from dealerships and this - miata

i have bought a few vehicles from dealerships and this was the best experience I have had at any dealership by far. They worked with me on every part of the purchase and helped me connect my phone with the car. Sonya and Jennifer took care of everything, thank you guys.