Excellent service and sales - electricom007
I have been totally satisfied with the great sales at Vestal. I will gladly recommend Bob Montgomery at Vestal for the best price and service for any one looking for a great dependable car or truck.
Top Reviewed Specialists At This Dealership
Moore Buick GMC is more than the commercial - CeyJohnson
I would highly recommend this dealership and Juan went above and beyond to accommodate my purchase. He made sure that I understood the financing and Insured I left a happy customer.
Sales & Leasing Consultant
Sales Consultant/Certified Technology Expert
Chris Taggert - Tahoe
We always give Boyd the first chance to give our business to. We get excellent service every time! Chris was friendly and knowledgeable. We have recommended both of our sons to Boyd and they both have made purchases and have been satisfied.
Wonderful family experience - Cadillac man
I love this dealership. I’ve known my sales person for 8 years. Always given a good and fair trade allowance. Diane Asher and the management team are very helpful and fun. I only buy here now.
Internet Sales Manager
Great team - missy
They worked with us and stayed late to ensure the deal was done. I love our new car and can't wait to take family trips in our new car.
Chevrolet Client Advisor
First time experience with purchasing new vehicle - impressive
Wonderful experience. Everyone was very understanding and helpful knowing that this was a first experience for a senior citizen. Mason and Dale and Dan treated me like family giving me the best deal working with my budget. I highly recommend Waynesville Dealership. Many thanks
Everything was explained to me in a manner that I understood before signing. That meant a lot .
CDJR Sales Manager
Chevrolet Buick Sales
Team Kia Kentoya lane - Kentoya25
Purchased my new car 3/1/18 everything Brandon promised he came thru definitely deserves a raise team Kia
Brandon Cummings he is the best
Director of Business Development
Customer Care Rep
Good Experience - E.Satt9
We worked with Jerel and he was awesome and not pushy at all. We were not treated different because of our age. Communication with the dealership’s customer care and with Jerel was very easy. Would recommend this dealership to others.
weekend tire repair - daniel1946
I was an un-scheduled walk in this morning. Tim worked me into his busy plans and got the tire fixed . I have been using them for many years. Worked with Tim. Great job.
Worst Car Buying Expierence - haleygpeek
The worst car buying expierience I've ever had.
I am currently on day 17 of not being able to drive the car because Everett won't send the title paperwork to the DMV.
Every time I call I get a new excuse and I am promised it will be overnighted that day.
I've been told "it's in the mail today!" four times now.
Do not go to this delearship. Save yourself the anxiety and frustration.
I have made three payments on a car that I can't even drive.
Great deal and even better customer service - MrsMosely
I was really please with Jamie Tedder the salesman. He worked very hard to please me and to make sure I was satisfied with my Chevy. I received a very good! I highly recommend Bleecker Buick GMC in Red Springs, NC :)
Love my GMC Canyon - HappyCanyon
Upon arrivival I was greated by Tyler Sheldon. He was very helpful, professional and knew his products. I was in the market for a medium size pick up. I had looked at the Chevy and Toyata and it’s the GMC that felt the best. This is the 1st GM purchase for me in over 25 years. I’ve had the truck now into its 2nd day and love it. The overall experience thanks to Tyler was super!
Most Amazing Vehicle Purchase Experience in almost 40 Years! - Veteran
I can NOT say enough about the Highest Level of Integrity and Lowest Amount of Pressure you will ever experience! Me likey my 2017 Buick Encore - Winterberry color....yea-yuh!
Thanks to Jeff Law, Jeff Bailey and Finance Queen Ashley Richtarik!
AMAZING PEEPS and they all love Jesus as I do! Thank God for bringing them together at Hometown PLUS Service Manager Donald Carter!
I was SO IMPRESSED that I got my good friend Brandy to go over there and she DROVE out of there 5 days after I drove out of there with her 2015 Hyundai! Others shall follow SOON including my ex-wife (yup...even her).
Can it get any better than THIS!
nice expearance - Keith
OBX knew my needs and exceeded them. Vehicle was ready when I came to pick it up, Very friendly staff ,Good experience , I will be back .
Service department is always available when I need them - ebjohn
I wouldn't think of going anywhere else. I'm always treated with respect and Oakie always goes the extra mile. Thanks for being there when needed.
TRIM around infotainment - USCG-Dano
In and out with 25 minutes from appointment. Trim looks great. Great service from all.
Service did great from the servivce manager lady to service tech, very pleased. Kash kept all his promises.
Great Experience - Chelsea Loftis
I purchased a Toyota Corolla. From the time I stepped through the door of Jim Cook's I felt right at home with their welcoming atmosphere. The sales staff were helpful and proficient. Everything went smoothly with the sale and I love my new car. I would highly recommend them!
Friendly jo - Reggie 17
Johnny shields done any and everything to make sure I got a great deal on my choice of car he was very patient and professional he is very passionate with his job I couldn't have chosen a better place to buy a car so please see Johnny if you want a great service on buying your next car
I bought it but...... - fireguy1247
I stopped in on my search for a car and found a nice Honda Accord sitting behind the dealership. I told them that this is the one I wanted to purchase and asked them to let me bring my wife back in two hours. I returned to find out that the car was sold. I then proceeded to inquire about a Toyota Camry that they initially told me was $23k. A quick glance of their website had it for $18K. After the apologies, I made the deal but only thanks to me liking the salesman. My deal was basically a cash deal but I had to wait 1.5 hours to sign the paperwork.
18 days later, I was involved in an accident and the car was totaled. Guess where I am not going back to for a replacement.
Kudos to the salesman. If you go elsewhere, let me know.
Loyal Customer Loses Faith in Dealersip - Loyal Customer Means Nothing
I have purchased 4 or 5 cars in the last 8 years from Everett and even do my service their as well. I have always felt I was treated fairly until now. I tell everyone I know how much I love the dealership-until now. I purchased a used BMW in Dec 2017 and found out last week it had been wrecked, despite being told it had not. I was certain I had seen a clean CarFax report and 5 days later the dealership was able to provide proof that I had. They promised me they would “make it right”. I asked for them to buy my car back at what I paid for it because they know I do not buy cars that are damaged from previous experiences dealing with me. (I traded a new vehicle that was purchased from them and repaired by them within a few months of being rear ended). Their solution was to trade me out of it with a 6k loss on my end in only 6 months. I was also told I should have pulled my own CarFax if I knew so much. The GM said she was not paying for my negative equity. I never asked for anything other than the dealership to make it right. In my eyes that was me getting another vehicle from them that they would still make money on. I told her the number she gave me for the trade was unacceptable and I had always been loyal to them and it was a bad business decision to not make it right. I refer countless people there and have been loyal for a long time. It’s still a very bad business move in my eyes, even if the real fault lies with CarFax (which is still being determined). For every person I told of my wonderful experiences there will be many more that hear of this one. I am not an average buyer-I work in banking and have financed thousands of cars in the last 17 years. I have bought over 25 cars personally and have dozens of friends in the car business. I have dealt with Everett due to being treated with respect (as a single mom and woman) for so long and now that has changed. In the end, my car is just a car. Losing respect for a family dealership is sad. If it was truly an error, this outcome could have been prevented.
The best customer service around - Imadetherightchoice56
Jeff told me he had a car for me and he was so right. Steve took me on a test ride and it was like two friends riding around. When we got back Steve went over some things. If he didn't know it he said he didn't know (honesty). Yes I went back and it was great!! Singing🎶I gotta car, I just brought a car🎶 They made me feel great about my decision.
If you are in the market for a car go to Flow Auto Center. You want regret it
Great service! - cars4me
We worked with MAC CHIAGRU who was outstanding from start to finish.
We were looking for a truck with low milage and found one.
The only issue is that the ad stated back up cameras which would have been a nice feature to have,
but the truck did not come with it.
We got the low milage and the truck was in super condition.
Best dealership in the area - GGladd3n
I bought my first new car here in 1976 and have come back many times. The service department is responsive and helpful. I am greeted as I come in as though I were a family member and just like "Cheers," everybody knows my name.
Terrible, rude , dishonest - Alex Mcguire
1st of all I’ve never done this and I’m a business owner myself so sometimes these reviews are BS . In this case not so much ; after 3 years of owning our2015 Denali xl we had 8 warranty issue trips to the dealer ( no fault of the dealer ) when we bought the suv they promised we would have a loaner suv similar to the one we bought , never happened . The 2 times we received a loaner it was a Buick. 2 weeks ago our air conditioner went out they did give us a loaner and it was under warranty but again a Buick ? Furthermore the transmission had to be replaced too ( 39,000 miles ) we have a trip planned to Boston meanwhile . The service department rep says no problem we will have a suburban or Yukon for you to drive ! Great ! My wife gets there to get the loaner and the service rep says that’s to far and that we will have to rent a car throughout enterprise. Meanwhile we have to leave in an hour. I would not recommend buying a vehicle here.
Excellent Service - Thomas Gillard
The service department provided excellent service on two recent repairs. We were kept informed through text messages and the hours of operation were very accommodating to our busy schedule. Additionally, we dealt with one service manager the entire time who provided very personalized service to us and recognized us upon entry into the service center to retrieve our vehicle. Furthermore, the service department was a very low pressure environment and I did not feel like the service manager was forcing repairs or services upon us. She was very much an adviser on the condition of our car, and allowed us to make the necessary decisions.
Interior on my pre owned Canyon very nasty - Megafleet
Recently bought a 2015 GMC Canyon not in the best shape, previous owner didn't take care of the truck. Bought on a Saturday asked to have the truck cleaned up because the drivers seat had a large white stain. Sales guy says he took the truck across the street while the paper was being done. Truck came back to the used car center worse than it left, sales guy says we got you cleaned up. What a joke, seat stain has gotten worse to the point that I will replace the front seats. Stay away from this place sales guy is lazy and couldn't even get the used vehicle clean. Go elsewhere you will be better off, will not do business there ever! Scott C
Very disappointed - Buddym13
anytime I have ever needed work done to the body of any vehicle I've owned, I have used Harry's. Never Again. I dropped my truck off for almost an entire day, picked it up and nothing had changed. There was no note telling me that it had even been looked at. I called the body shop back twice with no response. I called the head of that department, no phone call back. Very unprofessional. They have made thousands on me through the years, but that's the last time they will ever make a dime on me. They don't care whether their customers are happy or not I guess.
they put miles on my lease return after I traded it in - oliver986
I have bought numerous cars over the years and it is sad to say this was by far the worst experience. I turned in a GMC Acadia at the end of the lease ( leased through GM Financial) for a new 18 Buick Enclave ( also leased through GM ). After a horrible purchase experience where they tried to change to down payment amount on me at the dealership, they did not complete the odometer statement paperwork on my trade when they took it in and they racked up over 1000 miles on my car ( which I was subsequently charged for by GM). I have the On Star emails showing how the mileage accrued by month after they had they vehicle in their possession. I made numerous calls to the dealership and no one ever responded to any of them. I will never ever buy another vehicle from any Hendrick dealership.
2nd Chance very disappointed - DissointedCTS252
I came in for rotors and breaks after speaking to parts and service specialist he told me no need for new rotors and breaks just need them turned. I was ecstatic I though I only had to spend $90 instead of the $179 I was quoted. After waiting 4 hours (which I was told 1 hr max). I picked up my CTS and I was shocked when I jumped on the highway and my CTS was till shacking. I returned to dealer and I was given a loaner for my incovience. Next day opon my arrival to my suprise NOW I need new rotors another $211. Not to mention now my engine light was on and it was NOT on before when they did inspection. Come find out my coolant was LOW which fixed engine light. All of my fluids should have been top off it’s suppose to be included with inspection. So my $179 visit ended up being a $310 bill. Service specialist did NOT go above and behind to fix the mistake and ironically the service manger wasn’t in. Now I know why thier slogan is “come on by and see why are people give you the edge” it’s because they push you to the edge of spazzing out. I’m very disappointed I ALWAYS bring my car here to be serviced. Will it e back!
In North Carolina
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