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Ask for shannon - Taylor.girard14
If your looking for a smooth and hassle free experience I would recommend Shannon. The ladies at the front are exceptional as well. Willing to work with you and not overwhelm you while making a decision.
Top Reviewed Specialists At This Dealership
General Sales Manager
Combat Veteran (OEF) Gets Heros Welcome, Great Deal & Car - goodnow51
Searching months for not just great car & great deal but a great experience, I found that in Diane Asher & John Cash, they are BEST ever!!!
Internet Sales Manager
Great Experience - carolsbagwell
We had an outstanding experience purchasing a vehicle from Boyd. Our first contact was with Ed. He was very knowledgeable about the vehicle and able to answer our questions. His main goal was to help us find a vehicle we would enjoy and that would meet our needs. He talked with us about the lifetime warranty which confirmed that Boyd was the dealership for us. On our visits we have witnessed other team members working well together and supporting one another to assure things were done to benefit the customer.
Wonderful Experience - Dkayhines
We will recommend this dealership and salespeople. A great experience. Everyone was very professional, not pushy and very helpful in finding just what we wanted. We purchased 2 new vehicles and very pleased with both of them. Thank you again for everything.
CDJR Sales Manager
Robin is simply amazing!! - Kelli
Robin made the entire car buying process smooth and easy. His professionalism and dedication to his customers is superb! Robin doesn't just try to sell you a car, he works with you to get the best deal possible and he won't put you in a car that you cannot afford. He goes above and beyond to help his customers! I highly recommend anyone who is looking to buy a car, to come see Robin. You won't be disappointed.
Sales Consultant/Certified Technology Expert
Fantastic Experience! - AT4 6.2
I recently purchased a new Sierra from Flow. I can’t say enough about the all star treatment this dealer gave me. Nothing but professionalism from start to finish.
I my salesman Mike Canon was the best sales specialist I ever dealt with while car shopping. He didn’t pressure me, went over EVERY feature that I had questions about and was most of all patient and showed respect to my timetable of purchasing a vehicle. During the initial test drive he knew I wouldn’t be purchasing for a couple of weeks but that didn’t have any negative impact with his professionalism and willingness to go over the vehicle. Additionally he didn’t badger me with phone calls. He simply followed up with me when I asked him to which was much appreciated. It’s because of his approach that I decided to work with Flow verses other dealers in the immediate area.
I also can’t say enough good things about the sales manager Justin or Sheldon in Finance. They went above and beyond for my business and never once engaged in anything other than upfront honesty. They found me the truck I needed and helped me achieve the numbers I needed for my trade in. They also went out of there way to find me a truck in Tennessee that matched my preferences. Many other dealers would have thrown in the towel and/or tried to switch me over to a vehicle on their lot. These guys didn’t do that.
I’ve purchased no less than 21 cars from various dealerships in the last 20 years. The team at Flow made this purchase the best experience I ever had.
If you’re looking for a vehicle, stop by and give the folks at Flow an opportunity to earn your business!
First Time Buyer - FirstTimeBuyer
This dealership went above and beyond to help me and my daughter feel at ease during her first ever car purchase. They even helped to keep her little one entertained while we were signing on those dotted lines in finance!! I will most definitely be bringing my business back her!
Everyone is so nice and they act like they don’t mind... - Smitty
Everyone is so nice and they act like they don’t mind helping you. Easy to get an appointment seemed very knowledgeable of all the bells and whistles on car
Great buying experience. - JasonandSusan
Purchased a 2018 Buick enclave. Absolutely love it. Shirley Jones and Keith Easter where great to do business with. Went back and purchased a 2019 Silverado. They where able to locate what I wanted and was able to get it for me. Highly recommend.
I will be a lifelong customer - Julianne
Yeah they tried to sell me what they could, that is their job, but what really impressed me was how they kept working for me after I signed on the dotted line. I was in an out with my new vehicle (exactly what I wanted) in one afternoon and they called me back the next day because they made a mistake and ended up redoing the paperwork and saving us $25 dollars a month on the payment. The promised us a second key, and I came in on the day, they knew I was coming, were right on it and treated me like they were genuinely glad I was there. Kash greeted me in the waiting room and asked if I was happy with the van so far and I would honestly seek him out next time I need a vehicle. I have been looking for a dealership that treated me like they wanted me to be a customer, and so far they have done a wonderful job. I see no reason to ever go to another dealership.
Their technical and service is abysmally incompetent - smokey_mountain
Disgrace to the automotive profession. Do not care, arrogant service is their motto. I am embarrassed to live in the same state with this dealership. They have taken "within spec" excuse to the new extreme low. Such an excellent service and warranty prevention team they should make GM proud because they deflect 100% of warranty costs. Two visit to repair, second time with the diagnostics done by independent GM-certified mechanics and they still say "within spec" we cannot replicate the problem,,,
Quick, friendly, efficient service - Rogue
I had scheduled an appointment to get my oil changed the Friday that Hurricane Florence was due to arrive. The dealership proactively called me to see if I could bring my car in Thursday, which I did. When I arrived, I was greeted promptly and professionally. I told them I only needed an oil change and the "inspection" that comes with it. They said I could wait and directed me to the waiting lounge. I was there less than an hour (just to clarify - they were not busy at all). They had some honey buns for a snack ;)
I was NOT subjected to any suggestions for extraneous service work like I had experienced at Hendrick of Durham. I was treated as a VALUED customer at Medlin.
I also explained why I was coming from Durham to have my service work done in Wilson. I had been taking my Buick to Hendrick in Durham (please read my review of that dealership as well so you can see how I was treated there )
I can recommend Medlin based on this experience. My Lucerne will be serviced there in the future.
Little to no credit Was in and out under 2 hrs Malcom Kay... - Tim
Little to no credit Was in and out under 2 hrs Malcom Kay Financial manager/Ell were excellent as was the new canyon if your looking for a new car or truck this is the place to go , BEST
Go anywhere else but here - MrMcGibblets
This place is a complete joke. Before actually going to this dealership I worked with Jerry over email. We worked everything out including a few modifications I wanted done. I had a long drive before going and picking up the vehicle. I let Jerry know I was on my way so he would have a good idea on when I would arrive. He allowed me to drive the entire way without once mentioning the modification were never done. These guys have no issue lying right to your face which includes the sales, finance and management staff. Jerry remeber when you said "I hoped you learned your lesson" in regards to the thousands of dollars that was stolen from me? I learned that even if you get stuck with people like this you still have options like contacting General Motors. For 3 months the dealership ignored me and I was forced to reach out to GM. GM did force them to partially refund me and I recommend contacting them right away should you take a chance on this place. Avoid, avoid, avoid.
Easy to Work With - DaveG
They did what they said they would, when they said they'd do it. Easy to deal with and did not seem pushy. No problems at all
You called my house, multiple texts, I can barely walk,... - TPotter
You called my house, multiple texts, I can barely walk, waiting on back surgery, made a deal on truck waiting to come pick it.up and you sold it
Great Truck and Great Sales Person - Navigator
I stopped by Vann York to look at a used RAM Truck and met Bryant (Sales). Throughout the purchase process, Bryant made sure all my questions were answered and I was not pressured. Bryant even answered one of my texts on his day off. The entire experience with Bryant at Vann York was great and I have a great RAM Truck to prove it.
Great Sales and Service - GMC Mike
Purchased a certified pre-owned GMC Yukon with a great buying experience. Tried using another certified GM dealership for service and repairs convenient to my wife's work. Big mistake. Worth the drive back to Greenville for dependable and quality repair service with Greg at Brown and Wood.
Best dealership on the East Coast - Cousineau18
Just bought a 2018 Accord EX-L and came all the way from Richmond VA to purchase this new Honda. Mark the sales manager was by the far the most honest and easy going sales manager I have ever had to deal with and my sales rep Marshall understood I was on a time crunch and got me in and out of the dealer within 49 minutes. Every single deal they promised me was taken care of and it was the most rewarding deal ever. Great job guys and would recommend anyone to use this dealer!!!
Simply the best! - Newtocharlotte
Rusty made the car purchasing process so great, we not only bought my husbands truck from him but we went back to buy a SUV for me. Treated us with the best customer service....even my young children were excited to go to the car dealership to see Rusty and the rest of the team! Everyone we worked with was great...Greg, Brad and Dave for financing’ Really couldn’t have asked for a better experience. Thanks Liberty!
Float to Flow Buick for a great buy vehicle - sanwooo
My official first vehicle I must say it was a easy no hassle to purchase from Flow Buick- Mazda! One of the best customer service staff I've experienced! They go above & beyond. 5 Star Service people! Thank you kindly! I want to personally thank Miss Taylor Gentle, Mr Ricky Johnson, & Mr Jon Warren (GSM) for making my visit a most pleasant stay. I will definitely return to purchase my next vehicle with Flow Buick-Mazda in the near coming future.👍😎
They are awesome and helped me - JS95
My first review ever.....Looking around for a used car I came across Griffin Motor Company and the car i was interested in. I called and spoke to a sales person that seemed to really like his job and told me all about the car. I set an appointment and the next day headed over. On the way there my car stalled and I had it towed to Griffin (I was told prior in the week my motor was shot) When my car got to Griffin Motor Company a Service person contacted me and told me my car was at the shop and they noticed checking it in that the Battery cable was loose. They told me they tightened it and that the car was fixed. I told them what the other shop had told me and Griffin said they must have made a mistake that the problem was the cable. I was so impressed I took an Uber right over. When I got there I expected a bill but was told it was literally fixed before it was off the wrecker and there was no charge. they saved me from having to buy a new car...SERVICE WAS AWESOME!!! I want to the sales department and met with the gentleman who was helping me and explained what happen to my car and he was so polite. I had such a great experience I could not wait to find them another customer to buy a car. My co-worker ended up going over and buying a new GMC and could not be happier
Love this place! - Hnnbrw
I would recommend this dealership to all my family and friends. They are very dependable and always look out for their customers. I’ve nothing but great experiences here.
Antennae Problem - Waldo
In August I brought my 2017 Buick Cascada in for a radio reception problem.It wad diagnosed and was told that the antennae was bad.They had to order a new one.
I went in to.have the new antennae installed and was tod that the sharksfin antennae wad no longer available and wad shown the substitute.
It looked like a coat hangar .It dif not git the sleek look of my convertible.I refused it .
Harrys said that was the only one available.I called GM on numerous occasios2 and they would not even respond.
My last hope was talking to the service manager.Frank was very apologetic and said he would do everything he could to secure the old antennae.It took about 2 months but he came through.Great job Frank!!!!
To this day GM has never responded.
To Harrys on the Hill and Frank
Thank you Walt Elfert
Saturn - Buddy
My son took my Saturn to have the cluster replaced. Quote was $279. Week goes by and called for an update. Waiting on part now the price is $775. Another 2 weeks go by and I called and was told gm is on strike. Ok it’s been 3 weeks before strike.I called back on Friday ready to go get my car and forget them. Now it will be ready on Monday and now the price is $505.75. The mileage was suppose to be 59827 but the fixed it 60,834. Can’t even get the mileage right. I called Monday to see if it is ready and was told yes. I go pick it up and now the price is $612. It was my first time dealing with them and my last.
FIRST CLASS CUSTOMER SERVICE AT JACKY JONES GM SUPERSTORE - FLORENCE HENDRICK
100%, TOTAL SATISFACTION! My husband and I walked into this amazing GM SUPERSTORE, per the referral of our DYNAMITE REAL ESTATE TEAM MISSY AND RICHARD LLOYD FROM REMAX HIAWASSEE, because we were in need of a 4 wheel vehicle to get us to the new home that we just bought. Plus, they also knew that because we were both mentally and physically tired from our quest of home searching, and in need of someone to just take the reigns that would understand our needs and treat us ethically they sent us to the BEST OF THE BEST. WHAT AN AMAZING TEAM OF MIRACLE WORKERS! We met with JON FULLERTON CO-OWNER/GENERAL MANAGER, who had already received a call from RICHARD AND MISSY LLOYD to advise of our need, and the first words from JON, were "WE ARE GOING TO PUT YOU IN A NEW CAR TODAY" JON, put us with BIG RONNY, a man with a heart of gold. He took the time to explain all the details, and gave us the confidence we needed. Well, we knew we were looking for a used 4 wheel vehicle because we knew that we needed to trade in what we had and didn't want payments. So, we looked around and saw several possibilities, and then BIG RONNY (our angel from God) said JUST ONE MINUTE! He returned with the keys to a BRAND NEW 2019 4 wheel drive Chevy Equinox and MADE IT HAPPEN! Yes, we got more than we expected and only had to pay out $300 dollars...a MIRACLE FROM GOD! It was like the heavens opened up and God put us in from of everyone that we needed to be with on this day...from the REMAX HIAWASSEE TEAM MISSY AND RICHARD LLOYD, who sent us to the JACKY JONES GM SUPERSTORE to meet with JON FULLERTON, and BIG RONNY! Having said all this, please know that the TEAM at this GM SUPERSTORE is truly made up of like minded guys that do indeed live up to the ETHICS THAT HIAWASSEE GA prides themselves in. Watching how this amazing team took us from point A to point B like a HOT KNIFE THROUGH BUTTER! This transaction was quick and easy and everyone involved are the most kind, caring, knowledgeable, ethical, professional and just plain SOLID TO THE CORE TEAM! With every ounce of my being I can testify that this is by far THE SUPERTEAM FROM THE SUPERSTORE, GM SUPERSTORE, and deserve all the accolades that we can offer because they live up to it! When you have a TEAM of guys that work together and RESPECT each other, and RESPECT their customers needs, GREAT THINGS HAPPEN. WE WILL FOREVER SHARE THE WORK ETHICS OF THIS AMAZING DEALERSHIP. GOD BLESS EACH ONE AND THEIR FAMILIES, AND THIS BUSINESS WITH BOUNTIFUL, AND BOUNDLESS BLESSINGS ALWAYS! MAY ALL THAT YOU DO COME BACK TO YOU 100 FOLD! It was an honour to have met all of you! FIRST CLASS, TOP NOTCH, AND SOLID BUSINESS PUT TOGETHER WITH A LIKE MINDED TEAM WITH CORE VALUES THAT SUPERSEDE ALL! THIS IS A BUSINESS THAT DESERVES ALL THE SUPPORT WE CAN GIVE THEM...you can't find a car dealership with this level of ETHICS VERY OFTEN!!!!
Advertised a bait price and then raised the price - Rick R
This dealership had a vehicle advertised on Car Gurus at approximately $43,000 but their own dealership website showed the same vehicle to be priced to even less at approximately $39,000. When I called the dealership asking about their best out the door price they sent me a of over $51,000. They refused to honor the dealerships advertised price saying the vehicle was mistakenly priced wrong on the website and that they are not responsible for what Car Gurus has as a listed price for the vehicle because Car Gurus is a third party site.
I have no doubt that this was not a mistake in the price listed, it was a way for the dealership to bait or generate business.
The manager I spoke with was VERY rude also!
Excellent experience - Amanda Esser
We traded a 2015 Cadillac SRX for a Pontiac G8 Our salesman Justin Ezeji went above and beyond to make us happy excellent job,would definitely buy again from Justin.He was honest and professional got us the deal we were looking for after 2 years.
Thanks Justin Ezeji for great experience *****
Awesome Price - Coolcheetah
We drove over three hours to get this car and there were two people waiting on it when we arrived, luckily we put a deposit before we left. They even threw I a two year warranty. Great job guys
Interior on my pre owned Canyon very nasty - Megafleet
Recently bought a 2015 GMC Canyon not in the best shape, previous owner didn't take care of the truck. Bought on a Saturday asked to have the truck cleaned up because the drivers seat had a large white stain. Sales guy says he took the truck across the street while the paper was being done. Truck came back to the used car center worse than it left, sales guy says we got you cleaned up. What a joke, seat stain has gotten worse to the point that I will replace the front seats. Stay away from this place sales guy is lazy and couldn't even get the used vehicle clean. Go elsewhere you will be better off, will not do business there ever! Scott C
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