644 Tennessee Used Car Dealers

They were professional and patient with me about going - Kim Johnson

They were professional and patient with me about going through my options. I will be back to buy something soon!

We test drove a vehicle on a Saturday, The sales rep - haightmail5

We test drove a vehicle on a Saturday, The sales rep followed up with us the following Monday. We sent him information to work on a deal for on Wednesday. The sales rep didn't acknowledge getting the information so I followed up on Thurs. He said he would get right on it. A week later, I sent a msg to see if he had info for us and he apologized and said he'd do it now. It's been two more days and I haven't heard a peep from him. Terrible customer service. We will move on to another dealer who has better customer care and concern.

Great team who helped me get out of a car I did not want - RC

Great team who helped me get out of a car I did not want or needed. Team is transparent in pricing and respectful of your time.

It was a very nice and clean dealership. - mahaliamoore78

It was a very nice and clean dealership. We were greeted with smiling faces, and everyone was very kind.

I had a fantastic experience at Chevrolet From the moment - Rebecca

I had a fantastic experience at Chevrolet From the moment I walked in, the staff was friendly, professional, and genuinely helpful. I never felt pressured or rushed just supported every step of the way. My sales representative, Rose and she was knowledgeable and patient, answering all my questions and making sure I found the perfect suv.

Been buying since 1988. - fbcdavidallen

Been buying since 1988. Have bought over 20 vehicles there and plan to continue buying there.

The dealership was top notch. - qualityasphaltsealing

The dealership was top notch. Very professional and not a bit pushy. The salesman was very knowledgeable about the vehicle.

A jeep was on market place for 19,890 but when I called - Ml06glide

A jeep was on market place for 19,890 but when I called the dealership they told me the price was 26,288 Jessee Smith cursed his employee to me that posted it! Very Very Unprofessional!!

A very enjoyable experience,Tara was an excellent sales - waynejordan

A very enjoyable experience,Tara was an excellent sales person,the wife loved the new car experience

Couldn’t be happier They have been great every time I - Kevin

Couldn’t be happier They have been great every time I have my truck serviced. The 1 time I had a problem with the fuel system it was repaired free of charge. Ford of Murfreesboro lifetime warranty paid off

Daniel and Chris were so amazing! - Shadricka86

Daniel and Chris were so amazing! They knew the situation I was in and they helped me to the best of their ability. I can honestly say I will definitely continue to come purchase cars here with these guys! They made my first time making payments on a car easy and extremely affordable for my family of 7. This place deserves more than 5 stars!!! Thank you guys for everything!

had issues with service performed. - larsonndt

had issues with service performed. They contacted me and fixed without charges. Very good. Would use them again.

Greatest car buying experience ever! - Arthurgribble

Greatest car buying experience ever! Salesman and Finance guys were great! Would recommend to anyone.

We went in to the dealer to look at a truck that I seen - bossman37330

We went in to the dealer to look at a truck that I seen online. Salesman was good but then we went to get financed and the problems started. The salesman was told to only pull and send credit to 2 different banks. I was told that was not a problem. Then as me and my wife sat there we noticed do to credit monitoring that our credit in shear minutes had been sent and pulled over 6 times. I approached the finance desk and told them to stop. We expressed our concerns with the finance guy Jeff and the salesman and told them to stop we were done and not going to proceed with purchase and we left. The next morning we were contacted by the salesman that stated that he spoke with finance manager and he asked "give us another chance the the finance guy Jeff submitted it wrong." He should not be working if he don't know how to submit properly. They told me again they could get the terms that I needed. I told them no. I then started to get credit monitoring notification that beaman was checking credit again even after they were told to stop. Not a good practice! Don't use beaman if you care about credit. Very displeased

Best dealership around with immaculate service and - KTR

Best dealership around with immaculate service and amazing employees. I worked with Bri to buy my 2020 Lexus RC and she was on the ball! She never lacked a smile on her face, while demonstrating exceptional professionalism. I highly recommend this dealership, but even more so I recommend buying from Bri!

I had been looking for a small truck with low miles and a - Wes C

I had been looking for a small truck with low miles and a manual transmission. I wanted a basic no-frills truck to keep for the long haul. I had been looking on AutoTader.com, Cars.com, and CarGurus.com. I would find trucks and call but they would be gone shortly after they were listed. I happened to be driving by Stan McNabb Chevrolet and saw a little black GMC Canyon and looked in the window, and it had a manual transmission. They weren’t open so I went home and looked online and saw that it had 45k miles and was priced right with a good Carfax. I called and talked to Don McKay and decided to go test drive it. It was what I was looking for and I was happy with the price. I already had financing arranged but they got a lower rate for me. It was a no-hassle transaction with none of the expected upsell drama. They listened to what I wanted and did exactly that. Danny Veirs was also involved because Don was working with another customer who came in the same time as me asking for him. I’ll come back the next time I’m looking for a vehicle and give them another shot.

Made contact over the phone about a uses car and they - Jamesharp657

Made contact over the phone about a uses car and they went out of their way to answer all questions I had and made my decision a lot easier

Had an appt for Wednesday. - Jnhardacre85

Had an appt for Wednesday. They took 7 days to diagnose it. Got a call saying warranty won’t cover repair, wanted to charge me 2400+ tax to repair. Contacted local repair guy 400$. They don’t communicate well. They are way over priced. Called multiple times and left msg for a call back never got call back. Won’t go here again

Anna and the crew have been awesome. - cdhjr1963

Anna and the crew have been awesome. Unfortunately today is her last. The other guys are also great. The parts department is also stellar.

Robbie Crowder is a "Top Of The Line" Salesman. Thought... - lasko44

Robbie Crowder is a "Top Of The Line" Salesman. Thought it was gonna be hard from "out of state" (Georgia) but this Tennessee Vol Fan made it too easy. once we found the vehicle we wanted..all we had to do is make the drive...(we chose to do that) and he did everything else from online paperwork to emailing and texting everything we needed. No pushy sales talk...any of that... EVERYTHING was up to us moving forward. He's just a Great Person!! Once we got there, everything was ready....vehicle was CLEAN....fluid levels correct..and ready to drive back to GA. Just couldn't ask for any better experience than that. Tremendously Great Experience!!!!

They called me in for the third time to make a trade and - timsoreal1968

They called me in for the third time to make a trade and they lied

Second time around! - ammishas86

Second time around!! And Ismail delivers every time !! I will recommend everyone, if you looking for a great vehicle please go check him out!!!

Derrick was awesome. - murdoch

Derrick was awesome. Did a great job of explaining everything. Just did not have the vehicle I wanted.

Neal Williams was extremely polite and helpful. - Jtpropinnovations

Neal Williams was extremely polite and helpful. Extremely enjoyable to do business with in the service department. Thanks again Neal Jamie farmer

Mr. Go To! - randy44

Matt was fantastic. I'd been in the market and knew what I wanted. He was upfront on how Wholesale worked and was very helpful making the process easy and painless. And even when I was unsure, he offered to keep me posted if another party was interested. I never felt pressured. My new truck is a definite upgrade from what I had and I love it. I'd buy from him again.

Very helpful and polite. - crop.trick_08

Very helpful and polite. Great customer service. Mark Blake was great! And they have snacks while you wait!

Very rude people I repeat very rude people do not take... - Msdede78

Very rude people I repeat very rude people do not take your car they don’t know nothing very unprofessional I do t think they be checking the cars

I took my vehicle in to Landers Cadillac of Memphis due - Monica Kegler

I took my vehicle in to Landers Cadillac of Memphis due to a loss in pressure. Although pressure wasn't at full capacity, it continued to crank. I took it in the very next day after losing pressure. I was advised that their computer couldn't provide a diagnosis and that they needed to tear down the motor. Upon SUPPOSEDLY tearing it down, I was advised that I needed a motor and they quoted me over $18,000. They scammed me out of $2900 for diagnosing my vehicle and it was misdiagnosed. They claimed to have "torn the motor down" to identify the problem. Upon the supposed tear down, they claimed to have found metal shavings in the motor. I took my vehicle in running and had to have a tow truck to pick it up. It was taken to a certified GM mechanic and repaired within a day. He verified within a matter of minutes upon it being dropped off that the motor, in fact, had not been torn down, it ABSOLUTELY didn't need to be replaced, that there was ZERO metal shavings anywhere, and described the oil as being beautiful. Cadillac claimed that their system couldn't provide a diagnosis thus, the tear down. The certified GM mechanic that did the repairs advised that his system pointed to the problem IMMEDIATELY which advised to replace cylinder 4. He did the repairs and now my vehicle is running PERFECTLY with the SAME motor, no replacement. I contacted the service director, Bryant Ward, at Cadillac who advised me that my vehicle needed to be and HAD BEEN torn down to advise that they lied to me and scammed me out of $2900, he's yet to return my call. Since purchasing my vehicle in 2020, Landers Cadillac of Memphis is the ONLY place that EVER provided ANY and ALL services. To be treated the way I've been treated is HEARTBREAKING. To think I trusted them and BELIEVED I needed a new motor is HEART WRENCHING. Mr. Ward LITERALLY quoted me over $18,000 for a new motor when ALL they did was take the top off of a cam shaft. They NEVER did a tear down or so much as a diagnosis. How can you scam someone to this extent and sleep well at night? Words can't explain my frustration and mental anguish. DO NOT TAKE THEIR WORD when it comes to needing major OR minor repairs. They're providing illegal practices and scamming people out of THOUSANDS of dollars. PLEASE BEWARE!!!

Easiest Dealership I have ever work with. - Joyshoemaker63

Easiest Dealership I have ever work with. Super nice people.I Will be back.. Great Experience!!

We had a wonderful experience with this dealer. - mistie.l.matthews

We had a wonderful experience with this dealer. Justin was so very helpful and so polite, just a great guy. The finance office was awesome as well worked really hard to find us the best deal. I've bought cars in the past but this is by far the greatest experience ever with a dealership. Thank you Justin for being so awesome.