2,787 Texas Used Car Service Centers
Great customer service! - Shana
Great customer service! From the time of drop off to pick up Derek communicated with me. My car was beautiful and the repair is as good as new!
Hands down Shane is the best service advisor I ever had. - Luciano
Hands down Shane is the best service advisor I ever had. His communication right on point. Finished my service ahead of time, and even drove my truck himself to get it wash
Top Reviewed Service Specialists At This Dealership
Service Advisor
I bought my Ford Escape at Five Star Ford NRH and the - deborah.s.harmon
I bought my Ford Escape at Five Star Ford NRH and the entire staff has been professional and kind and have gone above and beyond from oil changes to repairs and correcting an issue with my warranty!! A special thanks to Ron Baron for updating me daily and providing a loaner while everything was being taken care of!! He was so kind and professional!! Also a special Thanks to MM Ross for taking care of the warranty and repairs and showing me I really can trust them to make me a Very Satisfied customer!!! I also want to thank Nick Hernandez for always doing a great job taking care of my oil changes and his kind and professional personality! I cannot express enough how happy and blessed they made me with my recent repairs!!! THANK YOU!! I can’t Forget to mention the ladies at the front desks and their kindness and of course the complimentary cookies!! And thank you to Johnny and all the mechanics that worked hard to make sure everything was repaired!! I highly recommend Five Star Ford in North Richland Hills, TX
Service Director
I got a 2026 Cheverly equinox at the right price n the - Lillou
I got a 2026 Cheverly equinox at the right price n the right notes they really do work with u to help out
Service Manager
Parts Manager
I went in for a service appointment on my 2021 Mazda 3 - marxteee
I went in for a service appointment on my 2021 Mazda 3 and was pleasantly presented with the opportunity to do a Trade In and upgrade to a 2025 CX-30. Younghi was very helpful and informative on my last Mazda purchase so I was glad she and the Jeff Haas Mazda team helped me out again. This is my fourth Mazda purchase from this dealership so there is a reason I keep coming back to Jeff Haas and it’s because they are the absolute best!
Fixed Ops Director
Had my Sportage serviced and they were great! - jerjen1107
Had my Sportage serviced and they were great! Spence my assigned technician did an amazing job!
They do an excellent job they're very thorough in their - rwolfrum
They do an excellent job they're very thorough in their inspections and service. Staff is very friendly and concerned about the customer
Service was fast and very friendly. - allegiance2me
Service was fast and very friendly. Would recommend them. Very informative as well. Thank you.
The dealership and every one that took care of me and my - jecarter966
The dealership and every one that took care of me and my car was fantastic
Very friendly personnel. - Joe
Very friendly personnel. We were in for our 10k mile service. We were helped immediately. Shelby in the service department was quick and thorough. Would recommend Shottenkirk Toyota
Taylor, our service representative , was very helpful. - mebarrera
Taylor, our service representative , was very helpful. She went above & beyond to ease our concerns with our car. The tech team did an awesome job with repairs, submitted pictures of the work. We were able to pick up our car within two days of dropping off our car. The entire service team were courteous and professional.
Excellent service from the initial contact to Josh - Fidelis86
Excellent service from the initial contact to Josh handling the project itself and to all the body shop techs that worked on the car excellent service
Derrick K was amazing. - Ms. M
Derrick K was amazing. He was fast to identify the problem and also communicate what steps were needed. Once he started the work, it was completed quickly. Definitely appreciated. Car drives better than it has in a while
Everyone is so friendly and helpful! - brianzurita92
Everyone is so friendly and helpful! Everytime I come in for service it’s always a great experience!
Service was friendly, timely and well done and plan on - les
Service was friendly, timely and well done and plan on returning for the next service.
Very Clean. - ricklynch
Very Clean. Totally professional. Kind and considerate. Great communication. Very timely. All was super/good.
Very professional service, will return. - Drew.rogers45
Very professional service, will return. Will also recommend your dealership to my friends , and neighbors
Service Cashier
Great service. - genojag
Great service. Quick. Right at an hour for light maintenance. Phillip did a nice job.
Anthony was very friendly and very quick and we were - Pennie
Anthony was very friendly and very quick and we were there for an oil change and we were there no longer than an hour so very pleased
I would recommend this service center. - jktx
I would recommend this service center. I have always used this service center and would not trust anyone else
Parts Specialist for Auto & Powersports
Other than the length of time it took to repair my - mrhousehold
Other than the length of time it took to repair my vehicle, all was good.
The customer service representative are always - Robert
The customer service representative are always professional. They always answer my questions.The customer waiting area is always looking clean and professional.
Great customer service, very knowledgeable about all - synthianicole7
Great customer service, very knowledgeable about all details of car. Loved how responsive everyone was when I had concerns
We had a major mechanical issue with our truck. - bward10
We had a major mechanical issue with our truck. Vince identified the issues and quickly assed what was needed and the service team needed to repair the problems. Vince tolerated a very antsy client with patience, professionalism, and calm. He'll be our Service go to at Sam Pack!
Service Writer
I took my GMC to address an issue. - terrypersaud1988
I took my GMC to address an issue. The repairs took longer than expected but Adrian, the service center agent, was very courteous and helpful.
Felix Vasquez was awesome to work with on my F-150. - Jakep
Felix Vasquez was awesome to work with on my F-150. He got my truck fixed in less than three days AND got the warranty deductible covered so the fix was 100% free! Felix was great to work with.
Fleet/Performance Service Advisor
Ford Master Certified Service Advisor
My recent service experience with Mr. - Dr. Julia Ballenger
My recent service experience with Mr. Lee Craig was outstanding. He and the staff aimed to treat their customers fairly and equitably.
Never had problems with this dealership. - maxma.jr
Never had problems with this dealership. Altogether, they did a great job. Employed quick lane or quick indeed and courteous
Great service and friendly people as usual. - mlittle53
Great service and friendly people as usual. Kelly is the best! Looking forward to next time.
The service staff at Spirit is always friendly and - cunninghamrod65
The service staff at Spirit is always friendly and knowledgeable and willing to help in anyway has been my experience with them.