I owe a very sincere apology to the team at Wendle Ford. - range.trail2033
I owe a very sincere apology to the team at Wendle Ford.
If you happened to read my previous posts, they were about a situation involving a diagnostic fee charged for warranty work to my father-in-law, who is in his 80s. At the time, I believed I understood the facts and, in support of him, I made some harsh and unkind accusations.
It is now my turn to admit I was wrong and to apologize to those who were affected by my words. To everyone at Wendle Ford, please accept my sincerest apologies. I believe Matt and Jeff received the brunt of my criticism, and to both of you, I extend a personal apology.
I also want to commend Wendle Ford for the professionalism and grace they showed in responding to my barrage of criticism. Your handling of the situation speaks volumes about your commitment to your customers and your integrity as a business.
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