21 virginia Volkswagen Dealers

Tabish Tirmizi and Marcus Dos Santos made the car buying - Kyle.a.myers92

Tabish Tirmizi and Marcus Dos Santos made the car buying process easy. I was able to work with them to get into the exact car i wanted at a fair price without any headaches or hassles.

A great environment and welcoming. - BERM72

A great environment and welcoming. Enjoy being around the staff. They are friendly and inviting.

My first visit to the dealership in several months since - lizzdon

My first visit to the dealership in several months since I had an issue which only they could resolve (fob death!). Service was speedy, staff was attentive to time, made several suggestions but pointed out that my six year inspection was fast approaching. I will certainly return for that. Can't evaluate individuals since I don't know their names....

Good customer service. - Dele Ogunbadejo

Good customer service. Thank you, Maria. Very satisfied customer. I will definitely recommend your dealership to people.

Excellent work with status video from the mechanic. - rpchan46

Excellent work with status video from the mechanic. Follow on recommendation was well received and accepted.

Purchased my brand new Atlas R-Line after a total loss - Ymstewart910

Purchased my brand new Atlas R-Line after a total loss and from the moment I walked in the door, Jose, Haben and Mariyia made the whole car buying process quite enjoyable. I had no intention on purchasing a car when I walked in but the rebates made it a deal I couldn’t refuse. I’ve since referred 3 other people to work with Lindsay as they made me feel at home and could trust them to not rip me off. Haben and Mariyia are awesome to work with! Highly recommend them both!

I bought my Jetta from Casey and have taken it in for - glenbardw61

I bought my Jetta from Casey and have taken it in for inspections and service ever since. Mike is very knowledgeable. They do a throrough inspection. After they inspect the car they wash and clean it at no extra charge. Most of the time my car does not need any thing done on it.

My Sales Rep Alli, she is so organize, know her job, very - Toyota Grand Highlander

My Sales Rep Alli, she is so organize, know her job, very nice and very helpful. We trade my VW to Toyota and she is there with us from the beginning until the end of transaction. After the deal is done she still checkung on us if we need anything else. Keep up a hreat job Alli!!!thank you for all your help.

John Turner at CMA VW was an absolute delight to deal - Estela Rodriguez

John Turner at CMA VW was an absolute delight to deal with. Both my husband and I really enjoyed getting to know him and his expertise on cars. He let us know what vehicles were in our price range and how high or low the payments would be. We did not feel rushed to make a decision, and he made sure we made the right one. We will definitely come back to him in the future!

I recently had my car serviced at Loyalty Volkswagen, and - panadd1

I recently had my car serviced at Loyalty Volkswagen, and I couldn’t be happier with the experience. From start to finish, the staff was professional, knowledgeable, and truly dedicated to customer satisfaction. What stood out to me most was their attention to detail and willingness to go the extra mile. They took the time to explain the work being done, provided accurate estimates, and ensured my car was returned in top condition. The process was smooth and efficient, with no unnecessary delays. The facility itself was clean and welcoming, making the wait comfortable. The team’s friendliness and transparency made a lasting impression, and I feel confident bringing my car back for future services. I highly recommend Loyalty Volkswagen to anyone looking for reliable and trustworthy auto care. Thank you for the excellent service!

Fast and friendly customer service! - Roni Kennedy

Fast and friendly customer service! The courtesy state inspection was unexpected, but definitely appreciated at the end of the month.

Friendly staff; does not do maintenance when not - emwilton

Friendly staff; does not do maintenance when not required; concerned about owner comfort while waiting

The sales person is as kind and answered all my - elsa

The sales person is as kind and answered all my questions. I got a good deal also.

Outstanding service department! - JimD603

Outstanding service department! Ms Pam Willis and her service techs always do a superb job on my vehicles. They listen to my concerns and they note items I need to be aware of while they perform preventive maintenance on my vehicles. They know that I rely on my vehicles - I've been a customer here for 22 years. I drive 90 miles one way to get to this location and pass by at least 4 other VW dealers as I drive the distance. Ms Pam Willis and her techs have earned my loyalty by earning my trust. I've purchased 3 VWs here over 22 years and I'll keep buying my VWs here.

We contacted Bryan over phone, he was very helpful and - FS

We contacted Bryan over phone, he was very helpful and provided all information. Later, we went to the dealership and luckily got Bryan. We brought Audi A3. He was helpful throughout the whole process. The technicians were also very friendly. Even 5 min before closing time, they were happily answered all our questions.

I had a great experience with the sales staff at this - Redz2014

I had a great experience with the sales staff at this location. Jay was especially patient and understanding with my needs. I look forward to returning here again in the future. Keep up the good work!!!

We called about the vehicle this morning at 11:AM to set - Ybrownshorty

We called about the vehicle this morning at 11:AM to set set up a test drive. We arrived 45 minutes later, drove the car and one hour after the test drive we were signing papers. The dealership team were prompt, efficient and friendly. We especially appreciated Scott Henderson's service!

I took my car here to be serviced. - Cmcampbell44

I took my car here to be serviced. They were extremely untimely, and my service advisor was a poor communicator. I was told my car needed to be there on a Friday at 7:30 AM, and it was not looked at until late Saturday. I was then told my car would be ready to pick up by Tuesday, but it was not pulled into the bay to be serviced until the following Monday. While towing my car into the bay, they broke my shifting mechanism. I was not made aware of all charges before they proceeded with services. I was told they were towing it into the bay but was not made aware there would be a cost. I have insurance that will tow my car for free, and I would have elected to have this covered by insurance if I was made aware of the cost. Maybe my car wouldn’t have been damaged if this would have been communicated to me. I will not be returning for service from FLow VW. This is my second bad experience with them. After my first poor experience an employee gave me a card for a free detail. I gave this to a staff member when dropping my car off this time, and they did not complete the detail. I pay half the cost for better quality work at a local repair shop where their employees are honest and timely.