21 virginia Volkswagen Dealers

Tabish Tirmizi and Marcus Dos Santos made the car buying - Kyle.a.myers92

Tabish Tirmizi and Marcus Dos Santos made the car buying process easy. I was able to work with them to get into the exact car i wanted at a fair price without any headaches or hassles.

Friendly, helpful, accommodating (except because I left - EDRIE.BAYS

Friendly, helpful, accommodating (except because I left for a while, my car was not finished when I returned) Melissa had told them by 12.

Always so efficient and punctual! - ecbake

Always so efficient and punctual! Comfortable waiting room. Always a positive experience. Had to get a courtesy ride which was much appreciated.

This was such an amazing experience! - Alex

This was such an amazing experience!! Our salesperson was Maria and she was so helpful and patient, as well as very competent when answering all of our questions! This is my first car so I am beyond excited and appreciative of the service we received :))

Andrew in service is awesome. - Marshalld757

Andrew in service is awesome. I brought my car in for routine service but I had some lights illuminated. He worked with me to get it diagnosed and fixed all in the same day. I appreciate the technicians who were able to find the trouble and fix it so rapidly

Purchased my brand new Atlas R-Line after a total loss - Ymstewart910

Purchased my brand new Atlas R-Line after a total loss and from the moment I walked in the door, Jose, Haben and Mariyia made the whole car buying process quite enjoyable. I had no intention on purchasing a car when I walked in but the rebates made it a deal I couldn’t refuse. I’ve since referred 3 other people to work with Lindsay as they made me feel at home and could trust them to not rip me off. Haben and Mariyia are awesome to work with! Highly recommend them both!

I bought my Jetta from Casey and have taken it in for - glenbardw61

I bought my Jetta from Casey and have taken it in for inspections and service ever since. Mike is very knowledgeable. They do a throrough inspection. After they inspect the car they wash and clean it at no extra charge. Most of the time my car does not need any thing done on it.

My Sales Rep Alli, she is so organize, know her job, very - Toyota Grand Highlander

My Sales Rep Alli, she is so organize, know her job, very nice and very helpful. We trade my VW to Toyota and she is there with us from the beginning until the end of transaction. After the deal is done she still checkung on us if we need anything else. Keep up a hreat job Alli!!!thank you for all your help.

John Turner at CMA VW was an absolute delight to deal - Estela Rodriguez

John Turner at CMA VW was an absolute delight to deal with. Both my husband and I really enjoyed getting to know him and his expertise on cars. He let us know what vehicles were in our price range and how high or low the payments would be. We did not feel rushed to make a decision, and he made sure we made the right one. We will definitely come back to him in the future!

Mike Altizer is by far the most professional , - odin1066

Mike Altizer is by far the most professional , informative and personable service technician that I have ever worked with !!! … he puts the “ Loyalty “ in Loyalty VW !!! … a class act of top notch performance !!!

Your staff is professional and friendly. - Ladifl04

Your staff is professional and friendly. My intake tech (can't remember his name) asked meaningful questions and he listened with interest and eye contact. Over all excellent service in all departments

We are very pleased that we purchased our 2024 Subaru - mdema8

We are very pleased that we purchased our 2024 Subaru Crosstrek at Terry Subaru in Lynchburg, VA! The sales, service, and parts departments are all excellent! The staff are all personable and knowledgeable! We highly recommend Terry Subaru in Lynchburg, VA!

The sales person is as kind and answered all my - elsa

The sales person is as kind and answered all my questions. I got a good deal also.

Outstanding service department! - JimD603

Outstanding service department! Ms Pam Willis and her service techs always do a superb job on my vehicles. They listen to my concerns and they note items I need to be aware of while they perform preventive maintenance on my vehicles. They know that I rely on my vehicles - I've been a customer here for 22 years. I drive 90 miles one way to get to this location and pass by at least 4 other VW dealers as I drive the distance. Ms Pam Willis and her techs have earned my loyalty by earning my trust. I've purchased 3 VWs here over 22 years and I'll keep buying my VWs here.

We contacted Bryan over phone, he was very helpful and - FS

We contacted Bryan over phone, he was very helpful and provided all information. Later, we went to the dealership and luckily got Bryan. We brought Audi A3. He was helpful throughout the whole process. The technicians were also very friendly. Even 5 min before closing time, they were happily answered all our questions.

I had a great experience with the sales staff at this - Redz2014

I had a great experience with the sales staff at this location. Jay was especially patient and understanding with my needs. I look forward to returning here again in the future. Keep up the good work!!!

We called about the vehicle this morning at 11:AM to set - Ybrownshorty

We called about the vehicle this morning at 11:AM to set set up a test drive. We arrived 45 minutes later, drove the car and one hour after the test drive we were signing papers. The dealership team were prompt, efficient and friendly. We especially appreciated Scott Henderson's service!

I took my car here to be serviced. - Cmcampbell44

I took my car here to be serviced. They were extremely untimely, and my service advisor was a poor communicator. I was told my car needed to be there on a Friday at 7:30 AM, and it was not looked at until late Saturday. I was then told my car would be ready to pick up by Tuesday, but it was not pulled into the bay to be serviced until the following Monday. While towing my car into the bay, they broke my shifting mechanism. I was not made aware of all charges before they proceeded with services. I was told they were towing it into the bay but was not made aware there would be a cost. I have insurance that will tow my car for free, and I would have elected to have this covered by insurance if I was made aware of the cost. Maybe my car wouldn’t have been damaged if this would have been communicated to me. I will not be returning for service from FLow VW. This is my second bad experience with them. After my first poor experience an employee gave me a card for a free detail. I gave this to a staff member when dropping my car off this time, and they did not complete the detail. I pay half the cost for better quality work at a local repair shop where their employees are honest and timely.