179 California Ford Dealers

I am not happy with my 2003 ranger xlt. - dohnovan3

I am not happy with my 2003 ranger xlt.within the first two weeks i had to have fir the 3rd time a replacement of the rear main seal. I recently developed copd ans am unablle to do much of my own maintenance. The only reason i will go back there is because of your tech writer tom cope I picked up my track 430 or so. Drove out of lot and it died. Turned out was a bad battey cable connector. It was loose and i had no tools with me and a very limited supply of oxygen and i am blocking a lane if traffic. I had tom's # and called him. I left message about my situation. He showed up with tools in hand. Got me on my way home. He asked for me to call and let him know i made it back. The next morning he arranged for a mobil tech to replace the bad cable. It is when people like that who go out of their way to help is why customers come back. Not rear main seals I

Mike Soboti, is fantastic and made this the best car - Rolando Lira

Mike Soboti, is fantastic and made this the best car buying experience I’ve had. Would recommend anyone in the market to work with him.

I was searching online for a used Ford Edge but couldn't - Nursekrajec

I was searching online for a used Ford Edge but couldn't find the exact model I was looking for until I found the 2024 Ford Edge at Ford of Montebello. I reached out via the site and asked for more info. Julio called and informed me they still had it and we set up an appointment for me to come in. I drove up from San Diego to see the car. When I arrived everyone was extremely friendly and said hi. Julio introduced me to Fabian who was going to go on the test drive with me. Fabian showed me the different features the Edge had and how to use them. There was a great deal on the car and it was brand new. So I told Julio and Fabian I'd take it. The whole process was easy. Julio and I discussed numbers and warranties. I signed the papers with Sandy from Finance who made the process go smoothly. She answered all my questions I had about the papers. This was one of the easiest car purchase I've made. Highly recommend this dealership.

This is the third car we’ve purchased from the Ford - Doritil

This is the third car we’ve purchased from the Ford dealership in Novato, and I can confidently say it’s been the best car-buying and service experience I’ve ever had. Over the years, I’ve worked with many dealerships—but none compare to this one. Not only did they offer me a great price on my car, they also went above and beyond to accommodate several special requests, including switching out snow tires for all-season ones and addressing battery concerns. Every time I visit, Louis, the service manager, greets me with warmth and provides exceptional customer service—the best I’ve encountered. The kind gentleman in the parts department even replaced my battery at no charge and generously gave me an extension for the back seat, again free of charge. If you’re looking for a dealership where your car will be serviced quickly, with quality parts, honesty, and a smile, look no further. I plan to stay with this dealership for as long as I can, knowing I’ll always be in good hands. Dorit Israel

I had appt and my service writer was unavailable so - goose4

I had appt and my service writer was unavailable so Franklin said he did not want me to wait so he took over. I found him to be knowledgeable, friendly and professional. Good representative of your company!

I came in without an appointment and they were able to - Sherylb1

I came in without an appointment and they were able to work me in and get my truck back to me quickly. Thank you for your help AJ.

Took my 2020 Fusion in for check engine light. - Pat

Took my 2020 Fusion in for check engine light. Couldn't be happier with the service. Daniel was my service advisor and he was very professional and kept in contact with me throughout the process. They even called me right back when we were disconnected. Repairs went quickly and were covered under warranty. Again I am very pleased with the service and everyone I dealt with at this dealership.

Have purchased two Bronco Sports at Santa Monica Ford. - betty

Have purchased two Bronco Sports at Santa Monica Ford. They’ve made it an easy process…and very friendly.

Thank you David Hall and James Miller. - pfw47

Thank you David Hall and James Miller. All my needs were resolved to my great satisfaction. I am so happy with the results. I feel almost like it is a new vehicle even though it is a 2019. They are an excellent team. Thank you so much for my long list of issues resolved with excellence! The Wrights

Moe was amazing as a salesperson. - Leo

Moe was amazing as a salesperson. Absolutely nice guy and hooked up a great deal.

I purchased a Bronco from Aaron Ford 7 months ago online - amesta61322

I purchased a Bronco from Aaron Ford 7 months ago online they delivered it to me, today I took it into my local ford dealership because it was making a, noise, immediately the dealership was charging me 300 dollars because of the lift kit, even after i told them i purchased the Bronco from dealer as is. nevertheless, i called Aaron's service department spoke to Alex Perez and he covered the charge for this dealership to fix the issue, talk about standing up and staying true to your customers. Alex Perez Made all of Aarons Ford of Lake Elsinore look top notch. my next Bronco is definitely coming from Aarons.

we left a car for a recall. - mtgirl818

we left a car for a recall. They said 2 to 3 hrs but couldn't get it done till next day. When I picked it up, Giovanni in service was very personable, put on new difficult wipers at no charge and was so very nice and a veteran.

Waited 11 months for my '23 Ford Maverick Hybrid. - mrecob

Waited 11 months for my '23 Ford Maverick Hybrid. I have nothing but good things to say about Sunnyvale Ford. The main person I dealt with was Jim Popal the General Manger. Others in his team that helped me were Jack the salesman, Sagar the finance guy, and Sabin the Internet Sales Manager. The dealer experience was totally stress free. Not even a mention of nitrogen for tires, VIN etching, perma plate, gap insurance, market adjustment or other nonsense. I was offered an extended warranty but when I said I did not want one, there was no further mention of it. I said I was paying cash for it so there was no offer of any financing. I have read a lot of dealer horror stories online but Sunnyvale Ford has to be one of the best. My highest recommendation.

El Centro Motors is a great place to make your next - Wingatecoimperial

El Centro Motors is a great place to make your next vehicle purchase. The staff are all friendly, helpful, and will work hard to get you into the vehicle of your dreams. I highly recommend them!!!

We were very fortunate to be referred to Jorge - Terry E

We were very fortunate to be referred to Jorge Ibarra-Bravo at Towne Ford, when we were initially planning our camper van build, by the project manager for the company who did the Quigley QLift suspension upgrade. Until recently I've always felt trepidation when buying a new vehicle. Since I was a child I've viewed car sales people with concern that they would try to push extra features and try to get more money out of me than I wanted to spend. Friends warned us how they had to pay several thousand dollars more for their Sprinter when it arrived than was in the original contract. Dealing with Jorge changed this perspective for me. Jorge was super helpful and knowledgeable when it came to the various options and packages for our Ford Transit custom order. We had done about a month of research and spoke with a fleet dealer in another state who had a number of vans on his lot ready for build outs. This person was always in a rush and didn't seem to have time for our questions. When we spoke with Jorge he had the opposite attitude.  He is calm, patient, always had time for our questions and found solutions as we corresponded with the outfitter who was going to do the camper build. We needed information about wiring harnesses and electrical connections to place the correct order and Jorge ensured we got what we needed. We had to wait 3 months for our order to be built by Ford. Jorge kept us informed when the van went into production.  When the van finally arrived we were surprised that the year end discount was even more than Jorge had told us we could expect.  By this point I had become convinced we could completely trust Jorge and he did not let us down. Jorge is a kind and sincere person with a lot of experience with Ford. I don't think one can find a better sales person and we highly recommend him if you are looking for a vehicle.

Really came through on my 2023 Bronco. - msetka

Really came through on my 2023 Bronco. My original 2021 4 door automatic order was delayed again to a 2024. South Bay Ford had a 2 door manual on the lot. Because of the issues on my original order they gave me a great price on the 2 door that more than made up for loosening 2 doors and the automatic. After driving it now for a few days I’m very happy with the quality, price, and South Bay Ford (not so much for Ford Motor Company with their total lack of communication and ability to produce my original order)

I purchased from Bob Hoehlein in Salinas Valley Ford. I... - Andrew

I purchased from Bob Hoehlein in Salinas Valley Ford. I was deeply impressed by his professional and careful approach to every detail. Bob also did everything promptly and provided the best result possible. I see this purchase as the best experience working with the dealerships for years. I wish all that other dealers had the same level of service as in Salinas Valley Ford... Many thanks to Bob Hoehlein. Highly recommended 👍

Fantastic people! - I Fix That

Fantastic people! They are customer service focused and no-pressure sales. I had a very small but difficult issue with my Mach-e and they stayed on the issue until it was fixed. What I found to be fantastic about the dealership is that they just didn't unload a "parts cannon" on the car, but got a technician in from corporate to troubleshoot the module that failed so that in the future, they could quickly solve the problem for the next customer. I'm and engineer, and that shows integrity! Yes, I purchased a second car from them! Oh, and they were the only dealership that isn't marking up the Lightning and the Mach-E.

Matt Shukis Sales Rep was outstanding in the purchase of - Cricketsunflower

Matt Shukis Sales Rep was outstanding in the purchase of my new 2024 Nissan Kicks! Great customer service very friendly, he went above and beyond to make me very comfortable in the process of the purchase. I would highly Recommend Matt to anyone looking to buy a new or used car. He is AWESOME. Crown Motors/Nissan are lucky to have this gentleman as an employee.. Thank You Matt and Crown Motors... Terri Reeves

The BEST car buying experience we ever had period. What a... - dustyrhoads

The BEST car buying experience we ever had period. What a staff! They treated us like family. We highly recomend them to all looking for that old time customer service and genuine honesty ( very rare these days). Thanks Jason, K, and Bev (and Dick for the tour and showing us his cool car colection....WOW). Also Bobby for the drive home.

I just want to say thank you to David at the Ford Parts - Jeniferraz

I just want to say thank you to David at the Ford Parts counter for assisting me with getting me the part I have been looking for. Quick and easy.

Javier Hernandez and his part Team has shown Excellent - Mrodriguez12

Javier Hernandez and his part Team has shown Excellent support with us at Amerit Fleet, at Times of need, Javier and his Team showed full support, Please extent our appreciation! Excellent work!!

We purchase a used plug-in hybrid car from Ford Lincoln - Mark Lee

We purchase a used plug-in hybrid car from Ford Lincoln Fairfiled and had an excellent and wonderful experience. Nathaniel earned a five-star because he was very responsive and prompt in communication with us from beginning to finish. He kept us informed each step of the way. He was professional, courteous and knowledgeable about the car. He went extra miles to accommodate our time schedule. The test drive and purchasing process was very smooth and took less than two hours. We absolutely recommend Nathaniel and Ford Lincoln Fairfield to everyone who is looking to buy a car.

Rojer and team were fantastic! - TJ

Rojer and team were fantastic! Happy with service and Rojer Nichols kept me updated on status of service and went over the car maintenance program I had and any questions I had about their findings during inspection. The service team always does a fantastic job!

Baldwin, Allen and Darren took great care of us late on a - Lindsey R.

Baldwin, Allen and Darren took great care of us late on a Monday night. They graciously let us look over the vehicle for as long as we needed and run multiple test drives. They patiently walked us through the buying process, and we appreciate their knowledge, expertise, and warm welcoming energy. There was no pressure whatsoever to speed things along or to make a swift decision. Our experience at Theodore Robins Ford was by far the best experience we've had at a dealership, and we've had many good experiences at others in our search for a vehicle. We highly recommend them to anyone looking to purchase a new or used car. We've had our car for about a week now and couldn't be happier with it. Thanks, guys!

RSM ford has been my go to for the last 25 years and the - paul_hutfless

RSM ford has been my go to for the last 25 years and the service and sales departments have never let me down. I will definitely recommend this dealership to friends and family.

Great customer service out the door! - Angelic

Great customer service out the door! Very easy to communicate and work with. Overall just a great experience. Sales person was on point!!

Every time I come in for service, Joel and the service - kriscutting

Every time I come in for service, Joel and the service department always treats me with the utmost respect, and provides the best customer service. I keep coming back because Dave Wilson Villa Ford always takes good care of me.

Great service would highly recommend. - Jimmy

Great service would highly recommend. Very friendly and worked with with me on the repairs