50 California Mercedes-Benz Dealers

Mick was wonderful and went the extra mile to ensure I - erinannecollier

Mick was wonderful and went the extra mile to ensure I was taken care of. He is a gem!

Erik is the best service advisor. - corolla13

Erik is the best service advisor. He is pleasant, patient, knowledgeable and efficient. I will use him again.

Came in for Service A a few weeks ago, Jackie took great - Fjc

Came in for Service A a few weeks ago, Jackie took great care of me

We had an intermittent problem that was difficult to - Jgm

We had an intermittent problem that was difficult to reproduce. The tech folks worked very hard to find and fix the issue and the car is now running perfectly. The service rep took very good care of us and has become my “go to” person for Mercedes service.

juan anyonio kim is best of best ! - abbyrang

juan anyonio kim is best of best !! I really appreciate for the service. thank you

In December, I traded in my 2016 Range Rover at - lhsd18

In December, I traded in my 2016 Range Rover at Mercedes-Benz of Escondido for a 2025 AMG GLC 43. The sales manager, Moby, offered $15,000 for my trade-in, which they later resold for $21,999. I was also told I had to buy $3,000 in warranties—only to later learn from other dealerships that these were optional. I contacted GM Nathan Salib several times with no response. The lack of honesty and poor customer service has left me disappointed and frustrated. This experience was unacceptable, and I don’t want others to go through the same.

Stay away from this place. - soundmandaved

Stay away from this place. The service was awful. For starters I was very much pressured into buying the car even know I wanted to sleep on it for a night. I do not blame the sales guy as he was trying to close a deal, but I did not receive that same pressure at Fletcher Mercedes Benz Newport Beach. Besides the pressure I was sold a certain warranty and then later realized I was not given the warranty I was told I would have. It took weeks and weeks to resolve this and at the end of the day the dealer never fully fixed it. I had to deal with the warranty company myself to get it activated. Also, I was told I had to get the Zurich Shield which is a protective ceramic style coating. The car did not look like it had it applied so I took it in to get reapplied and they simply just didn’t do it. The claimed they did but it was obvious they didn’t. The car was given back to me dirty and the inside wasn’t even wiped down, so how could they have done it? Do yourself a favor and go to a better dealer. There is a reason why Mercedes Benz of West Covina is 3.6 on Google and Fletcher Mercedes Jones is 4.3 Stay far far away! The worst!

Hello, As a former GM of a dealership I help my relatives - rricciflat

Hello, As a former GM of a dealership I help my relatives buy cars in LA, this is the third car, Tito and his staff are great, professional, We will buy more cars here George Ricci

Jake is amazing to work with! - Cmartin

Jake is amazing to work with! And Angelica also, Very polite and professional, great to have loaner car also

I’m going to this dealership since 2020 ,I love the - Edison

I’m going to this dealership since 2020 ,I love the people very nice and friendly, I have buy 4 Cars from this dealership, Art the person always helps me give me very good price .

My classic Lorinser SL, used only for club shows and - doleary

My classic Lorinser SL, used only for club shows and events, had an annual service coordinated by Jose. The service was excellent in all respects: services performed, time of completeion, and answers to techical questions about the service. I highly recommend both Jose and Merceded-Benz of Temecula.

We recently had the pleasure and good fortune of working - donabate

We recently had the pleasure and good fortune of working with Stephen Lao, for the purchase of our Mercedes GLE 450. From his prompt response to our inquiry about the car as well as throughout the transaction, Stephen, personable manner and professionalism coupled with the ability to put together a win-win agreement that is fair to us and the dealership., The experience was further enhanced with our interaction with affable Anand Patel, Finance Manager. Based on our interaction especially with Stephen and Anand as well others at this high caliber dealership we would have no reservation in recommending them to our family and friends

Great deal, good service got the vehicle I was looking - Tinogonder

Great deal, good service got the vehicle I was looking for at the price I wanted.

Michelle and her manager, Simon were both helpful and - alanrjho

Michelle and her manager, Simon were both helpful and responsive without being pushy. They did their homework and knew I had been interested at that model since a year ago. I was impressed.

While driving gle 450, car stopped suddenly in middle of - Swati2024

While driving gle 450, car stopped suddenly in middle of the road. We were asked to come out of car and wait for fuel to be filled in while salesman drove us back. Vehicle was not even checked before taking for test drive. Not at all good experience

Tiffany Weber is amazing. - Danabates14

Tiffany Weber is amazing. She makes our experience with Mercedes so pleasant. She goes above and beyond to make sure we are taken card of. We have 3 Mercedes now and bring our cars to her because she makes a difference. She is the reason we stay with Mercedes, hands down. She should get a promotion. She is a major asset for the company. .

Very t responsive and good follow up, but couldn’t make a - garyroberts

Very t responsive and good follow up, but couldn’t make a deal at this time due to price

Great sales team from top to bottom. Not impressed with... - Sibrear

Great sales team from top to bottom. Not impressed with shop staff as they overlooked some issues. I would definitely buy from this dealer again.

Excellent - Slotte

I had the greatest, easiest experience with Bobby Singh and Barry. They made my experience very personalized, without any pressure. We were offered coffee, water, and snacks multiple times. We got a great deal on a used BMW X5, they even went to the gas station and filled up the tank, and detailed it for us while we were doing paperwork! I would recommend them times a million. Thank you all!

Abe Miller and team are the BEST! - Robert

Abe Miller and team are the BEST! Abe knows my buying style and that I do my homework, so does not need to "salesman" me as much as other customers. Because of this it makes for an extremely enjoyable buying experience. He is on point tracking down any of my technical questions and great at finding every discount possible for me. Thank you Abe and team for another fantastic buying experience!