2,908 California Used Car Dealers

We'd put off buy a new vehicle for nearly a year to avoid - Gerry

We'd put off buy a new vehicle for nearly a year to avoid the usual hassle based upon past experiences. Our salesman, Adam LaFranchi, made the experience of buying our Crosstrek as smooth as any new or used car buying experience I've ever had. The rest of the staff was equally as helpful. The follow-up by Hansel Subaru has been unlike any dealer I've dealt with, including Hansel Toyota and Hansel Ford.

I was very impressed with Daniel Lupton. - villa.artsr

I was very impressed with Daniel Lupton. He went out of his way to negotiate an excellent deal on a Ranger, only for me to change my mind the morning I went in to sign the documents. Without any hesitation, he helped me negotiate a another deal on a Bronco. Thank you Daniel.

We're very happy with our new vehicle purchase at Norm - lilyp

We're very happy with our new vehicle purchase at Norm Reeves. Mark Anthony was our sales manager and he spent alot of time showing us the different vehicles. We liked how the pricing at Norm Reeves is transparent without any dealership markups. We recommend anyone looking for a car to ask for Mark Anthony!

Thank you for your support and excellent condition of my - Rita B

Thank you for your support and excellent condition of my beautiful MB. Experienced some difficulties with contract interpretation, but efforts from management rectified my concern. THANK YOU!

If you are look for a dealership who really cares about - sakura2016

If you are look for a dealership who really cares about their customers, you should not miss this one. Their manager, Cristina and our sales rep. Guillermo, are extremely nice and work hard to help us achieving our goals. I really appreciate their high quality of work and service. My kids love our new car.

Great service. - gfclef

Great service. Took the time to go over everything and explain. Took a video of the service that they were performing.

Very helpful, not pushy, knowledge of vehicles, - rkwbell

Very helpful, not pushy, knowledge of vehicles, professional, accommodating, respectful, polite, that’s just the sales people we were dealing with!

This was our second car from Hanlees Nissan in Fairfield - Phyllis H.

This was our second car from Hanlees Nissan in Fairfield and once again, we were blown away by the excellent service! We were greeted immediately as we walked onto the lot, every interaction was friendly and helpful and we got a terrific deal, too. I highly recommend Hanless Nissan in Fairfield for a terrific experience and really excellent deals!

Excellent customer service, did not wait long for service - dougjessflores

Excellent customer service, did not wait long for service to be completed and they kept me informed throughout the process.

Absolutely top notch customer service… that service team - 6SDFSD96

Absolutely top notch customer service… that service team is next level. You guys deserve raises… promoting… bonuses… you truly are making the interactions that bring customers back again and again. You are my go to guys for anything service related from here on out. From management all the way down the chain… you’ve earned my respect. Thanks again for everything you do.

Hello Mazda has done it again! - drewlovetaylor

Hello Mazda has done it again! They made my dreams come true today when I purchased yet another Mazda from them. We are a Mazda household and we are very proud of it! Everyone at Hello Mazda is great to work with. We have worked with Henry for years and are very appreciative of his amazing work and dedication towards helping customers. Today when I bought my 2024 Carbon Edition CX-5, we got to work with Evan. He was a complete professional who was very knowledgeable and helpful. Evan made the entire process so smooth and easy. It is such a relief to work with great talent like Evan and Henry. They worked together to help me get in the car I wanted with the financial situation I wanted and they explained everything I needed to know every step of the way. Hello Mazda also has great follow up. Every time we have been to Hello Mazda, Lerea has always made an excellent effort in following up with us to ensure our experience was nothing but exceptional. I am extremely grateful to everyone at Hello Mazda for their support and dedication to their customers. If you’re going to buy a car, THIS is where you need to be. Thank you!!!

Dealership was nice and people were friendly. - cvasquez301

Dealership was nice and people were friendly. Just smaller dealership compared to others I have visited.

Trust issues are more expensive than most, and I'm not - kmoconnor910

Trust issues are more expensive than most, and I'm not sure they are honest.

Parts department is rude and seem to just give you the - camilarose0212

Parts department is rude and seem to just give you the wrong parts. I came here because it's close to home but the inconvenience is not worth it. The customer service is by far the worst these guys are unprofessional and don't give a crap about having customers come back.

Good people and great service! - jcurnyn1

Good people and great service! “Bipo” is a tremendous salesperson! He got me the car I wanted and a fair price!!

Stay away from this place. - soundmandaved

Stay away from this place. The service was awful. For starters I was very much pressured into buying the car even know I wanted to sleep on it for a night. I do not blame the sales guy as he was trying to close a deal, but I did not receive that same pressure at Fletcher Mercedes Benz Newport Beach. Besides the pressure I was sold a certain warranty and then later realized I was not given the warranty I was told I would have. It took weeks and weeks to resolve this and at the end of the day the dealer never fully fixed it. I had to deal with the warranty company myself to get it activated. Also, I was told I had to get the Zurich Shield which is a protective ceramic style coating. The car did not look like it had it applied so I took it in to get reapplied and they simply just didn’t do it. The claimed they did but it was obvious they didn’t. The car was given back to me dirty and the inside wasn’t even wiped down, so how could they have done it? Do yourself a favor and go to a better dealer. There is a reason why Mercedes Benz of West Covina is 3.6 on Google and Fletcher Mercedes Jones is 4.3 Stay far far away! The worst!

Everyone here is awesome! - KARINA.MOMARY

Everyone here is awesome! Super helpful as well. They got my car in right away and detailed my car when I picked it up.

Convenient location, sales staff -Chanthyda, Mike & Jaime - Rose

Convenient location, sales staff -Chanthyda, Mike & Jaime very accommodating, friendly and great service! It was a long process though which is understandable.

Christian in service is EXCELLENT! - DOLLY

Christian in service is EXCELLENT! Oil Stop had made a huge error and put the wrong plugs in so car was leaking oil. Christian went out of his way to ensure all specific verbiage was on my receipt so I could get reimbursed by Oil Stop. He is an asset to this company and needs to be recognized for such!!

My salesman Juan was super helpful and treated my family - ALANNA_HMK

My salesman Juan was super helpful and treated my family i right .. definitely will be back

The sales representative was very nice. - cpresti

The sales representative was very nice. The sales team owned the little mistake they made. Good buying experience too

We had a great purchasing experience with Charles Chavez. - Megan

We had a great purchasing experience with Charles Chavez. He helped us choose our new family vehicle! And then the paperwork process was so quick and easy.

I had the best experience I've ever had during a service - Meg C.

I had the best experience I've ever had during a service visit, thanks to Victor Martinez! From start to finish, he was professional, knowledgeable, and genuinely committed to making sure everything went smoothly. He kept me informed every step of the way and made the entire process stress-free. Victor truly went above and beyond—I left feeling confident and well taken care of. I’ll absolutely be returning for future service needs. Highly recommend!

Terrible dealer. - Salavon

Terrible dealer. Had over $2000 in worthless add ons that they did not disclose until after working on paperwork. No negotation on price. Sold me a car with a crack in it and said they would take care of it. Took a month to actually get me scheduled and then did not do anything but “seal” then said that’s what the contract says. Yep the contract sure scammed me all right - I expected the crack to be fixed. Obviously have zero care for you as the customer. I like the Jeep I bought and it serves my purpose but I won’t be back and I would stay far away.

Excellent experience from start to finish! - Naushad

Excellent experience from start to finish! Alexa was my first point of contact—she was friendly and helpful over the phone, and quickly connected me with Chris. Chris made the paperwork process smooth and easy, and Rod was great during the test drive—informative, patient, and no pressure at all. The whole team was professional and welcoming. I ended up getting my car here and couldn’t be happier. Highly recommend this dealership for a hassle-free and pleasant car buying experience.

Staff was professional and detailed on what’s going to - MIKEG.49ERS

Staff was professional and detailed on what’s going to happen. Finished before quoted time and did a great job.

Had a great buying experience with Daryl . - JessJack

Had a great buying experience with Daryl . Even in the pouring rain he made sure to secure my new plates on safely . Thanks !

I drove from Orange County to Ventura, California to see - Mtg16160

I drove from Orange County to Ventura, California to see what they had to offer based on an ad for a new Jeep. Even with the discount it was a little more than I wanted to pay. So I bought a used Sahara, a beautiful black Jeep Wrangler. There was an issue with the steering having too much play. It doesn't appear to be a recall, but Crown has agreed to fix it There was a recall on an issue with the vattery, it is a hybrid. Crown already fixed that. My salesman, Jorge was excellent. Friendly, not at all pushy, negotiated what I felt was a fair price for the vehicle, and something I was comfortable paying. I go tomorrow to have the steering fixed. I will let this review know how it goes. Otherwise, I would recommend this dealership. And of course, will always recommend anyone dealing with buying especially a used vehicle. Go with some knowledge and get everything in writing. Be adamant. And don't buy something if you don't feel good about it. I'm so far extremely happy. Thank you Crown and I'll see you tomorrow. Mary Todd Goldmann Anaheim, Ca

the service advisor Stephanie Villegas is dishonest, - doraballadares.db

the service advisor Stephanie Villegas is dishonest, unprofessional and ripping off people. The were to replace the AC compressor but they never did, I took the vehicle to another dealership where they told me that the ac compressor was never changed. I been trying to talk to her boss with no success.

I’m happy very happy with my visit. - ARTEAGA.CHRISTOPHER

I’m happy very happy with my visit. Carol was awesome. Might go back and get me one.