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Always a great job done, dependable, and great price.... - Blondiebear19
Always a great job done, dependable, and great price. Thanks for making sure My car is good! Also for working with my schedule on a short notice
Top Reviewed Service Specialists At This Dealership
Volkswagen Service Manager
Jon Berry has been my Service Advisor for many years, and... - vezePilot
Jon Berry has been my Service Advisor for many years, and now with a new 2021 GM vehicle I trust it to him and the folks at McCaddon Cadillac. There are many GM dealership/service centers in the area, and I have visited several in the past. None even come close to the quality of the experience at McCaddon. Thanks!
Avery was quick to help me out as soon as I pulled up... - michael-yahoo
Avery was quick to help me out as soon as I pulled up into the lot - I really appreciate the service from this group. Thanks
Tim is a wonderful technician who is very knowledgeable... - Hdurango123
Tim is a wonderful technician who is very knowledgeable an helpful always has a great attitude and a great sense of humor. I took in my vehicle to get worked on and he did a great job. I highly recommend you take your vehicle to him for service.
Great service! Took my vehicle in for recall service.... - B
Great service! Took my vehicle in for recall service. Friendly, professional service department. We appreciated the text updates on the progress of our vehicle. We highly recommend!!!!
Assistant Service Manager
Chris is always so good to talk too! They always take... - Catrina Ervin
Chris is always so good to talk too! They always take good care of my car and always give the best advise. Such a good dealership and people. I always want to stop by just to chat and catch up with people!!
Went to website and inquired about used truck listed.... - mjhunter
Went to website and inquired about used truck listed. Setup appointment test drove a couple trucks. Found one that we like and fit our budget. Process went smooth. Hannah was awesome!!
Generally satisfied with the service. My only complaint... - DONSCHNAIDT
Generally satisfied with the service. My only complaint is the vehicle inspection checklist provided is under suspicion. For the 2nd time in a row the inflation levels on the tires were all over the place - from 34psi to 40psi. It is clear this wasn’t checked even though a tire rotation was supposed to have been performed. It makes me wonder if any of the items on the checklist were actually performed. After my previous service with my MDX I had a similar experience. I had a tire that was visibly low.
Other than the inspection the service was handled in a professional and friendly manner.
Ethan always takes great care of me and my Cayenne. I... - jon
Ethan always takes great care of me and my Cayenne. I highly recommend the Prestige service department for your Porsche service needs. They will take care of you
Porsche Service Advisor
Assistant Service Advisor
My advisor was timely, smart, and answered all my... - Paz68123
My advisor was timely, smart, and answered all my questions.
Great customer service I was real happy with the service... - miravernet
Great customer service I was real happy with the service I revived . I would recommend the place . Nice waiting room and service person was great
Buyer & Service Advisor
The service area was clean and well organized. I was... - ROCKYBULES6551
The service area was clean and well organized. I was acknowledged at the drive up bay by an employee who knew who I was and what service I had requested. The Service Advisor Was efficient and knowledgeable. The service was completed in half the time that I expected.
Express Service Advisor
Great after sales service. Knowledgable service... - jpgeiger
Great after sales service. Knowledgable service technicians. Quick service and service done right. Treats you as part of the family. Jobs is done in a timely fashion with a comfortable waiting area.
Frank Urbine at Alloy Wheel did an excellent job of... - colleyj6961
Frank Urbine at Alloy Wheel did an excellent job of repairing my wheel. Josh Lentsch was instrumental in coordinating the effort. Thanks for the hard work!
Audi Service Advisor
The recondition manager Cameron Niles is nice and... - Constancio07
The recondition manager Cameron Niles is nice and helpful. He is knowledgeable and sincere and he explains all the possibilities and the steps to do
Service Xpress Advisor
Everything about this appointment was easy. I scheduled... - H.S.
Everything about this appointment was easy. I scheduled my appointment online, dropped my car off at the dealership, used the clean and friendly shuttle service, and got my car in tip top shape. Zach Askey was honest with his maintenance quote and engaged me professionally.
Consistently exceptional service for the last 10+ years... - natehash
Consistently exceptional service for the last 10+ years as a customer. A huge factor in my loyalty to this dealership. Great service is a rare find these days, exceptional service is even harder to find, but when the service is exceptional time and time again, you have created a culture of excellence that earns customers' repeat business. Outstanding job.
Excellent service department. I've always been treated... - afgirlteaching
Excellent service department. I've always been treated respectfully and the staff make sure everything gets done efficiently but thoroughly. I have no hesitation taking my 06 Mini to them.
They recently did a massive ($6k) restoration and they went above and beyond. My Mini has 184k miles and I have no doubt with Schomp doing the service it'll last for another 200k.
MINI Service Advisor
Took my Jeep to the Service Department due to problems... - Fernando M
Took my Jeep to the Service Department due to problems with electronics / ECU. Service was excellent and all the issues were resolved promptly at reasonable cost.
Great service, bad follow up - Zuri
They do great work but the service advisor was terrible about calling back. Usually had to call 2 or 3 times to finally find out what’s going on.
A very fast and efficient experience with Matt and Jason.... - SID ROBERTS
A very fast and efficient experience with Matt and Jason. Great people to work with. Best buying experience I have ever had at a car dealership.
The people were professional and courteous. They helped... - rjlongbeard
The people were professional and courteous. They helped me with my warranty’s and suggested only what I needed for my services. I felt like I left my truck in skilled and capable hands !! I am very pleased with all they did for me and my truck 😊
Sal has taken care of me for over a year now. He is... - L.email@example.com
Sal has taken care of me for over a year now. He is amazing! Attentive, informative, and extremely knowledgeable. I will never take my car to Emich!!! Larry Miller, from Willie in parts to Sal is service, is by far the best service I have ever received out of any dealership I have ever dealt with. This dealership should get a “10” star rating!
Great service?Thanks.Brandon. He Was very kind and... - cjjackson29
Thanks.Brandon. He Was very kind and Jelpful
Rick Duvall is a great & honest Service Advisor with... - Jeff
Rick Duvall is a great & honest Service Advisor with tremendous experience in the Auto industry. I worked with Rick & Ralph Schomp Honda many times for service and repairs on an older Honda. This enabled me to continue to use the vehicle for 16 years & put over 230,000 miles on the car, which was 20 years old, when I did switch cars. Many people who dislike leasing, are not able to buy or upgrade to new cars very frequently, so with proper maintenance, my old Honda would have been reliable well past 500,000 miles. I highly recommend Rick and the service team at Ralph Schomp Honda.
Technician QC Lead
Let me tell you it was a pleasure dealing with Frankie!... - turnerkc05
Let me tell you it was a pleasure dealing with Frankie! His customer service was out of this world and truth to be told, he turned a bad situation into a tolerable one. I appreciate Sharpiest rides and especially my friend Frankie Lee!
I am at the end of my current Forester lease and sat down... - Darlene Neid
I am at the end of my current Forester lease and sat down with Dan to decide whether to lease a new Forester or purchase my 2018 - with 14,508 miles on it. I was curious to see a 2021 Forester and perhaps drive it. Dan arranged a car for me to test drive, depending on my decision. I think he sensed my dilemma, especially after I sat in the driver's seat and assessed the changes between my current auto and the new model. I have some limiting factors, being garage fit, and the new model is longer and wider, with a higher hood making it difficult to gauge the front bumper location. All of the above really cooled my enthusiasm for a 2021 and Dan offered to "run the numbers" to purchase my current lease and price future maintenance and repair costs. In my opinion, Dan went far above what I expected and outlined all future costs. He was so gracious and straightforward and helped me make the decision to stay with "the car that brought me." I now can comfortably decide and make arrangements to go forward.
This gentleman is superb at his job!!!
Kudos to the service department - with my low mileage, the Forester certainly does not fit the Subaru service schedule in either mileage or elapsed lease term. I have not only leased two Foresters, but also have depended upon the service department to maintain all warranty requirements. Thanks to all.
Robbie did a great job assisting me with a repair on my... - richarellano40
Robbie did a great job assisting me with a repair on my Jeep. He and the tech were quick to recognize a faulty windshield install that caused some water damage to electrical components in my vehicle. I definitely felt like he had my back when I tried getting them to take accountability (the faulty windshield company). The damages were paid for and my Jeep was repaired in a timely manner. Job well done!
Truck was seen by 2 other dealerships. Mitch and his team... - jbonemalone
Truck was seen by 2 other dealerships. Mitch and his team were professional and took the necessary steps to ensure that my vehicle was fixed the first time.
Ford Service Advisor
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