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Cristian and Ernesto were transparent, honest and easy to... - Darien
Cristian and Ernesto were transparent, honest and easy to work with through the whole process. This is the second car I have leased through them and I plan to keep returning.
Top Reviewed Specialists At This Dealership
Certified Sales Consultant
Jeep Chrysler Dodge City made buying my new car easy,... - erdesq
Jeep Chrysler Dodge City made buying my new car easy, simple and quick. We completed all the paperwork in less than a week. I love my new Cherokee.
Internet Sales Manager
Amazing customer service! Friendly and knowledgeable... - Erika K
Amazing customer service! Friendly and knowledgeable staff that helped me to answer all of my questions being a first time buyer. I will definitely recommend this dealership to anyone in the market!
Sales and Leasing Consultant
everyone was great and very helpful Ray answered all my... - gp3636
everyone was great and very helpful Ray answered all my questions even on his day off for me. It was a very relaxed buying experience.
Got me a really good deal and Harry was also very helpful... - Ryanutter
Got me a really good deal and Harry was also very helpful and a nice person. I love my new car and will suggest the dealership to my friends.
Anthony Ramos was a good salesman. Everything went... - DonnaB
Anthony Ramos was a good salesman. Everything went better than expected. Ended up with a 2021 and not a leftover 2020
Love my new vehicle!!
Sales & Leasing Consultant
Listen, I only return to this dealership because of Greg... - Speed3
Listen, I only return to this dealership because of Greg and Joshua. They always take care of me. They are the only reason why I return for business. Please give them both a raise as they deserve it.
Sales & Leasing Consultant
My recent experience at the Madison Jeep dealership was a... - Emicroengine
My recent experience at the Madison Jeep dealership was a real pleasure. I was dreading the car buying experience due to bad experiences in the past. Evan, the sales representative that I worked with, had a great sales approach. He simply gave me the facts, answered my questions and left me alone to brows. He never pushed too hard or oversold the product. He was also personable and easy to like. It was a pleasant, low stress transaction.
Chris and Pete were great to work with. One the easiest... - joshbottone
Chris and Pete were great to work with. One the easiest buying experiences I have had. We felt no "salesman" pressure. We will definitely recommend Putnam Chrysler to our friends and family!!
After several deal chips I finally wound up at Papa's... - James Broadbrook
After several deal chips I finally wound up at Papa's Dodge in New Britain Connecticut where I met Anthony Salvatore he was courteous professional knowledgeable of the needs of my concerns I'm getting another vehicle and most of all he was not pushy he was very concerned about my needs finally to make a long story short leasing a vehicle was my best route not only did they meet my price range but they had my vehicle 2021 Jeep compass done in about an hour and I drove the vehicle home that night I would recommend Papa Dodge to everyone that I meet they met me financially and very easy to work with ,Anthony and the financial crew were great I will continue to go to that dealership for service and for any questions because they really have the answers thank you to all. One more thing they were very honest and upfront with everything.
Buying a vehicle from Fitzpatrick's - Jeep lover's
We had an excellent time looking for our jeep,All the employees are so personable and very friendly. Mark was our sales representative hes made it a very pleasant experience and made it happen. Great guys at Fitzpatrick's, Pete .Danielczuk,Mark Fitzpatrick or any of the dealer reps are fantastic and attentive to what you need.I highly recommend this dealership we will be loyal future customers .
Good experience, friendly staff. Quick fast finance, was... - Stolenbmx
Good experience, friendly staff. Quick fast finance, was in and out in just a few hours. If you’re looking for a new truck go to Capital Garage.
The deal was better than i expected, they were fair with... - Markahornick
The deal was better than i expected, they were fair with my trade and discounted my new ride 🤑. Donny was great to deal with, and the paperwork was ready when i arrived.
Best place from services to sales always friendly and... - Yumac69sr
Best place from services to sales always friendly and very professional staff and great mechanics, always a clean place recommend 100%
Buying a jeep at Valenti was an awesome experience the... - Wremaxx
Buying a jeep at Valenti was an awesome experience the sales man were excellent and I was able to get the vehicle and drive out the same day
Excellent service as always cost of werk was UNDER the... - WReudgen
Excellent service as always cost of werk was UNDER the estimate and performed on a timely basis. Don’t be afraid to come to Mitchell’s for service!!
Bought a certified Grand Cherokee end of August beginning... - KimMags5&
Bought a certified Grand Cherokee end of August beginning of September from Ellington. Today 11/4 I picked my car up from service for the 3rd time. One issue is intermittent but my new car will not start and I’m afraid of getting stranded somewhere. Today I was asked if I am pressing the button properly and then told “well maybe you have a Wonky buttton” So now that I have been treated like a dumb female my question is, if this is an ongoing issue I am having and your telling me it’s a wonky button, why would you not change said button. I have had 5 push button start cars and even a dumb female such as myself knows how to press a button and start a vehicle. I am quite upset with this service Dept and would never buy another car from them
They never should have changed the staff in the service... - Disgusted
They never should have changed the staff in the service department. Complained that there is something wrong with exhaust/emissions last 3 or 4 times I was there. Engine light comes on for the second time in as many months. An emission problem they said. I also needed my emissions test done at the same time. They did the test BEFORE checking why the engine light was on and my car failed the test. There were other problems that I'm sure were there on my previous visits that all of a sudden they found. I took my car to another mechanic and he found more issues than Robert's had told me. This mechanic told me also that I yes indeed do have an exhaust issue even though Robert's service manager told me he checked himself and there was absolutely nothing wrong with it. Evidently unless your check engine light comes on and a code comes up on the diagnostic to tell them what to do they can't do a thorough inspection on their own. Take it to a self owned mechanic and he thoroughly checks the car and finds the issues by actually looking for them. The price of fixing all of the actual issues is so high that I will be looking for a new vehicle when I least need to be. I have been a faithful customer for over 12 years but with such disrespect for me and my vehicle I will be looking elsewhere for my new vehicle. Loyalty obviously means nothing here.
From service to sales and parts they are unbeatable - truckerbill63
I have been dealing with Bradshaw's for many years. Over these years, I have dealt with every department. The parts department has always had the right parts for my vehicles and I have never felt overcharged. Dave, Rick and Steve in service have done everything in their power to accommodate my needs within a reasonable time frame. My cars have always been repaired to my expectations and never has there been any grease or dirt left inside or outside the cars by the mechanics. Maryann in the warranty department is very knowledgeable and has handled everything without a single problem. Joe in sales is on top of his game. He inquired as to what I wanted in a vehicle and found the perfect one for me in my price range. Since the sale he has followed up with me to make sure I was happy and there weren't any problems with the car. Jack went over all the paperwork with me explaining every detail so I knew what and why I was signing. And if all that wasn't enough, Sue Atkins, the owner, and her husband, took the time to talk to me about my experience. You will never find a more courteous. customer friendly, and knowledgeable staff than the one at Bradshaw's !!!!
Nice to deal with my hometown dealership. Very friendly... - Naresh
Nice to deal with my hometown dealership. Very friendly and fair priced dealer. They offered good trade in for my car and got me Jeep Wrangler 2021 of my choice within promised time. Strongly recommend Wetmore's.
I spoke with Allie Fritz in regards to a 2019 Jeep... - Breyanna
I spoke with Allie Fritz in regards to a 2019 Jeep Compass Altitude she was very helpful and I was looking forward to having a great experience as a first time car shopper at this dealership. I drove from NY to CT due to advertising online for my car of interest. I printed out pictures of the car I had an interest in which was advertised for $29,666 however, while sitting with Finance Manager: Charlie he was telling me that the car is $32,000. This to me was odd as I’d been eying this car for the month of November with the $29,666 price. It appears that the dealership upped the price after the inquiry I made in hopes that I would pay an arm and leg for 2019 due to my commute.
To make matters worse, the salesman I worked with “Bob” was not helpful in answering my questions and gave very poor customer service. Every question I had, he directed me to speak to Charlie. When I asked to speak with Charlie, directly, he informed me that he was not available. Bob asked me things such as my sales tax in NY, how much money I wanted to put down and credit score, before even taking me on a test drive for the car I was interested in. Furthermore, he was very condescending in referring to me as young lady and my farther as young man. I explained to both representatives that I was interested in leasing, however, despite this was being convinced to finance. Charlie agreed, to “reach out to the banks to see if a lease was possible, however after reviewing my credit report no call was even made”.
After not seeing eye to on the car I wanted, Charlie and Bob convinced me to take a look at a used 2019 Jeep Limited which I explained to them I was not interested in purchasing a used vehicle. Despite this, I took a test drive...to which Bob would not allow me to drive off the lot stating it’s a very dangerous road....to only drive a less than a mile down on the same road to switch off”. I explained to Bob the car presented was not the color I was looking for nor did it have the feature I wanted( a sun roof). He said don’t worry about it this is better car, the seats are “more cushioned...look at the rims on this one”, things that I explained to him were not my wants for a car. I said to Bob these seats are the same as the Altitude and he said no these are better...as if I did not do my research on the different models for the Compass.
After entertaining this idea of a used car, we talked numbers and the quote was outrageous something that would be more suitable for a Grand Cherokee. I thanked Bob for his time, and he said speak to Charlie before you leave. At this point I felt like Bob and Charlie were trying to take advantage of the fact that I was young and new to purchasing a car. Charlie walked out to me while in my car and I informed that the cars presented were not suitable for my needs and thanked him for his time.
I winded up driving down the street to Nissan of Norwich where I had the COMPLETE opposite experience from this experience. I was able to walk out with a 2020 vehicle for less than the quotes I was presented with at this dealership. I would definitely recommend any buyer staying clear of the two staff members in this review.
Lastly, after driving home in my new car, I reviewed Falveys used car inventory. The sad part about this experience is that they had a car that was in my budget with the color I wanted and could’ve had my business if the two staff members listened to my needs and wants instead of trying to sell me what they felt was good for me.
This review is directly because of my experience with my... - bwilli81
This review is directly because of my experience with my salesman Alejandro Cabrera. I bought a preowned 2019 Jeep Wrangler Unlimited Rubicon at the end of September. Alejandro was my advocate when I needed some things taken care of with the car to make the deal happen. He worked with his management, the detail and services departments and made sure my experience was what it should be. I read all the reviews and explained to him I was a bit concerned due to some of the poor scores. He told me not to worry and that I was working with him directly and he would make sure things went smoothly. I have to say he was a man of his word and made everything work the right way. I would highly recommend you call Gengras and speak with Alejandro. He will make your experience a good one and stand by his word. Good luck!
Have used this dealership for years. Very Friendly and... - nukypuke
Have used this dealership for years. Very Friendly and helped me find the vehicle I wanted when no other dealer in SE CT could be bothered. Their Service Department is top notch.
Excellent - amp
Pleasant experience at this dealership. Would highly recommend. Salesmen are very knowledgeable and helpful from the moment I arrived, and were eager to answer all my questions!
Bought a Certified Pre-Owned vehicle and they refuse to... - Nick
Bought a Certified Pre-Owned vehicle and they refuse to fix a warranty issue. Mechanic hooked up his phone to my Bluetooth in my Jeep so he could talk to his friends and they tried to charge me $175 for that. Only 1 employee had a mask on. Service department is terrible. Wouldn't recommend to anyone.
Update- Joe, one of the owner’s, called to apologize for... - Momo
Update- Joe, one of the owner’s, called to apologize for the experience we had with his family owned business. He acknowledged we should not have been charged for services that were not performed and refunded those charges. He let us know he spoke with the technicians involved who explained their difficulties they had with our vehicle. He let us know the different scenarios that might have happened.
We want to thank Joe for taking the time to reach out and make things right. That’s what a good business owner does. Thank you Joe.
While I cannot speak for the entire staff here, I dealt... - busterthelegend
While I cannot speak for the entire staff here, I dealt with one extremely rude and condescending salesman at Pamby. He was unprofessional and rude. I will take my business somewhere else.
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