2018 Grand Cherokee - Jim4
The buying process was very smooth and I was able to drive the car home in only a few hours. I would definitely recommend Garavel.
Top Reviewed Specialists At This Dealership
Certified Sales Consultant
Great service - Dave M
Debbie was attentive and responsive. She was able to secure the exact Jeep I was looking for. You will find yourself in good hand with Debbie.
Internet Sales Manager
Great experience - Paulo
I have been searching for a new truck for several weeks. Went to a couple of dealerships and just didn’t feel satisfied with the trucks they were selling. I stumbled upon Branhaven online and went there the next day, their inventory had way more variety and better prices than the other dealerships did. Also other dealerships told me it would take a couple of days to get accepted for a loan, at Branhaven Bill said “give me four hours and you’ll be out of here with a new truck” sure enough that’s exactly what happened. Couldn’t be happier with my purchase. Nathan was also great too! Definitely recommend going with this dealership!
Sales and Leasing Consultant
GREAT BUYING EXPERIENCE - AJB
We worked with Peter and Tony to buy our 2018 Ram 1500. Evertyhing went smoothly. No pressure to buy anything that we didn't want. We will be back again.
Amazing service! - hunter
Bill Reudgen was my sales person -and found me exactly what I wanted. Nick in the Service Dept also outstanding. This dealership is the only one I will go to in the future! Thank you all so much!
Sales & Leasing Consultant
Sales & Leasing Consultant
2015 Jeep Patriot Purchase - dodgedragon
Dan was very friendly and professional There was no pressure to buy Dan answered all our questions. I do not enjoy car shopping all the haggling is a pain.Dan made the car shopping experience easier, He came back with a good deal and no haggling. I would recommend Bolles and Dan to my friends.
Trip check up - penquin14
Always professional and friendly - very positive experience - all work is explained - shop is kept very clean - I would recommend shop to others - I've used the shop for service for over 6 years
Effortless and easy! - Melissa_Atherton
David and the entire team was extremely helpful when buying our car. They took care of everything and made the process so easy! We had a car that got damaged during a storm, so needed a replacement-quickly. David made sure to explain everything and most importantly followed up! When finalizing the financing Scott made sure to explain everything in detail and answered all questions. Over all this was a wonderful experience and we will most dinfently go back if we need a new car!
Lead Sales Professional
Very good - sirlasilva
I’m thankful for a great job.. Melissa is educated, attentive... excellent and helped me a lot. Thank you very much. X x x x
They made it easy! - Awachsman10
My buying experience was great! Safe and Scott made it easy. I was able to get what I wanted and fast. No hassle and I would recommend them to anyone.
The customer is not always right!!!! - Latitude2016
We bought a 2016 Jeep Grand Cherokee from Fran and he was fantastic to deal with. The day after our purchase, after all our research and test drives, it was apparent that we had purchased the wrong vehicle. I say we because the dealership was not to blame for our choice. Anyhow, we called Jack the next day and he graciously took back the 2016 Grand Cherokee and we got a great deal on a 2016 Cherokee instead. Returning that new 2016 Grand Cherokee was very difficult time for us but Jack made us feel comfortable and it was like the original transaction never occurred. Thanks to Fran and Jack. Give Bradshaw a chance for your next purchase. You will be more than satisfied.
Patience and expertise - Nkfals
I must have changed my mind a dozen times, Mark never got frustrated, or if he did it never showed, he was always professional and helped me choose the perfect car. After my purchase he spent time going over everything! The finalizing process was quick and painless. Great dealership, awesome sales expert! Thanks Mark!
Excellent experience and easy process to purchase a Jeep! - mpelle01
First time I shopped at Gengras Jeep and was very happy with the overall experience. First of all we bought a certified Jeep Renegade. Really nice car with low miles. I was very please that they are a no haggle dealership and the price was good. Our salesman Albie LaVigne was great! Easy to work with, great follow-up and super nice. I would definitely buy from him again. Highly recommended!
Awesome Dealership ask for Jason Duquet, - Bren happy Kia owner
Dealership is awesome, everyone so friendly, professional, really
Looking out for each person 😀 from sales, finance to the service
Department, everyone was great, excellent service
Easy! - Farfignuven
I went in to buy a car, but ended up making some great friends. From beginning to end, everyone at Troiano was willing to do what it took, to make me happy. It was an extremely pleasant experience. I got a fantastic car, and the whole process was made quick and easy by the staff at Troiano. I will be returning soon to purchase a vehicle with my daughter. She is extremely jealous of my new ride.
Service Center did not preform required maintnence - Chase Alberti
I brought my 2015 Jeep Compass for the 60,000 mile check-up, after 3 hours I found out they have only completed an oil change. After returning the car I could visibly see they did not rotate the tires and reminded them to. I watched them rotate my tires and a technician drooped my tire and scrapped some of the finish off. When I got my Compass back home I started to inspect the car myself and found discrepancies between what they had written down and what I saw. In addition, they did not preform the mandatory maintenance as described in the owner's manual. It turns out they missed all of the big repairs such as replacing the rear diff., transfer case, and transmission oils. Also, they did not change the spark plugs and air filters nor inspect critical components such as the cv joints or tie rod links.
In summary, bring your Jeep to another dealership if you value your car and your safety!
Ryan Crowe helped us with a Jeep Renegade - AlicatNY
We were very happy with all of Ryan Crowe's assistance in test driving and then purchasing a 2016 Jeep Renegade. He went above and beyond at every stage of the process. Ryan took the time to make sure it was the right choice for our family and got the exact vehicle we wanted. He spent a great deal of time showing us all of the features. All of the sales staff and service staff was helpful and friendly. I would highly recommend this dealership and Ryan Crowe if you are considering a new or used car.
Excellent service - Teodoro
Gary Tufano made the sales transition very well , felt no pressure and very pleased with our new Jeep.
Ryan Mundt was very helpful & answered all of my questions.
Very good sales and service - NissanMax
I purchased my 2013 Nissan Maxima used and the sales guy was Ralph, he was a cool guy. He definitely knew is stuff and he was very patient, kind and funny when the time called for it. I would have probably bought the vehicle anyways but he added that secure feeling you need when you are not 100% sure of what you are buying will be worth it. Thanks again guys! You're the best Ralph.
As nice as the car was, it had a little grit on it and the guys at the body shop cleaned it right up. It was right after I purchased the vehicle and they put a shine on it that make it really stand out. Thanks again guys!
A new lease - Brutoula
The lease on my 2016 Jeep Wrangler was set to expire in November 2018. I received a letter from Capitol saying if I wanted to do an early trade-in that they could offer incentives and put me in a new Jeep for roughly the same monthly payment. I went in on a Thursday and drove my new 2018 Wrangler off the lot the following Tuesday. I was very satisfied with their service and felt valued as a returning customer. Mike Breen was my service representative and he did a great job!
Excellent service - Matthew Perry
Mitchell performed recall and warranty service on my truck and completely took care of me. I am totally satisfied! I will continue to use and recommend them!
Crowley Ford Service Sucks! - Rob1234
I brought my 2014 Ford Explorer Sport (under warranty) in because the seat belt was not working (locked up while trying to buckle. After 2 Saturdays I was told that it was fixed only to find out that it was not. I demanded a rental vehicle while they figured out the problem. After 2 weeks, it was determined that thee was a manufacturers defect. In the end they fixed the problem, obviously the tech that serviced the vehicle didn't care to make sure that it was properly repaired (this is the second row seat where my 8 year old sits). Needless to say, i was not happy with the way that they handled the problem. I had to make periodic calls to check on the status as nobody from service had the courtesy to update me on the status.
2018 Jeep Cherokee Limited - 2018 Jeep
I usually walk into a car dealership ready to be pressured into buying a vehicle. Bruce Velletri was very helpful, personable and didn't pressure me at all. He, and the rest of the "crew", made my car-leasing experience a great one. I would definitely go back.
Berated by Salesman update - Sincerely Disappointed
Just wanted everyone to know, if you do decide to work with a Gengras dealership, at very least, make sure you don't work with Devon Booth. He is the one who has a short fuse and uses profanity when he isn't in a good mood. See "Berated by Salesman for the full story. I also shared my concerns with the co-owners Chip and Eric Gengras, but they haven't responded. Apparently they don't think this type of behavior will affect the welfare of their business.
2011 Dodge Grand Caravan - Dimmie44
We were replacing a 2004 Dodge Grand Caravan SXT and wanted something almost the same as it is a van we use for transporting three very large dogs. We saw a 2011 on Carfax and called on a Monday morning. We drove it home Tuesday afternoon. Dealing with Eddie was a pleasure, as he was quite knowledgeable about vehicles. If the situation arises where we are looking again we will definitely call Eddie. It is over an hour away, but worth the trip.
Overall good experience! - Truck
My husband and I found a 2015 Dodge Ram on car gurus website at this dealership. We requested a call and Josh called early the next morning. He was very helpful and answered our questions. We made an appt to see him the next day. We called ahead and he said he would have the truck out front so we could see it. We did a test drive and he was very informative about the features of the vehicle. We were in a rush so he worked fast to complete the paperwork and get everything done within our time constraints. The vehicle was being made ready by the service department while we signed the paper work. It was apparent they made some effort to wash the truck from when we got there, as the pollen was removed, and the tires were shiny. However, it was equally apparent they did a rush job. The bed of the truck was really dirty, the wheel wells were still visibly dirty, and they did a rushed wipe down of the interior. So while we give Josh, and Marcus 5 stars, we give the service/ cleanup department a 3.
Dishonest Sales Staff - natep
First saleswomen I worked with quoted the total cost of the lease at $2,000 less than the actual cost, which resulted in me giving them permission to ding my credit score with a hard pull and taking a $500 deposit, which was refunded. The second salesman, Marc, told me on several calls he would get back to me with the numbers and never did, when I persisted, he told me he would have to pull my credit a second time, without any reason given.
Great experience - Andria
I had a great experience with this dealership. Very friendly and made sure I was well Taken care of. So nice to see all three generations of family holding down the business.
Be prepared for a horrible service department - RAV4_88
Part of buying from a dealership is what you can expect from their service department. The dealership is beautiful and conveniently located from Danbury. They fail to mention that you must travel another 10 minutes down the road to the middle of town for the Service Department until after you purchase a vehicle.
The Service Department claimed that they didn't hear the death rattle coming from my 2011 Jeep Compass until after 3 trips in for service I demanded they come for a ride with me. Suddenly they heard it and ordered the part (after arguing that it was out of warranty because they failed to comprehend on the calendar October comes before November.) After fixing the rear axle they were supposed to order the same part for the front. Getting tired of waiting for my Jeep to either be fixed or break down again, I traded it in for a RAV4. When I called to cancel the part, I found out they never even bothered to order it! Additionally, my vehicle was also returned to me with greasy handprints all over the windows and paint.
Lastly, they offer NO loaners! What kind of dealership does not offer any sort of loaner service for warranty work even if it is through Enterprise?
Buy from Pamby if you must, but don't expect excellent service to continue through your ownership.
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