Last November, I leased a Honda HRV for my wife. - Peter Dinowitz
Last November, I leased a Honda HRV for my wife. We traded a Lexus GX470 and decided not to get anything as expensive as a Lexus again, as we enter our retirement years. While the buying expereince was generally positive. There was a small issue with the brakes. When my wife brought the car to be checked out, the service manager told her that she should expect little things like this since it wasn't a Lexus and that this car was really designed for young people starting out. I really could not believe my ears!
Fast forward to last week when I wanted to trade-in my car for a Civic. The salesman and I had a handshake deal. He was going to be on vacation when I wanted to close the deal so I asked him for it in writing. After 3 days, I had to chase him down and all I received were vague answers and smart remarks.
I also left two messages for the sales manager and never received a return call.
My wife's lease is up in November 2027, I WILL NOT BE GOING BACK TO THIS DEALERSHIP.
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