105 Illinois Lincoln Service Centers

Excellent timing Got right in Service Tires rotation - dstrawn1

Excellent timing Got right in Service Tires rotation Fluids Less than 1 hour As expected

My service appointment went great, scheduling was easy - jeff

My service appointment went great, scheduling was easy and service was great. Nick did an excellent job for me.

was good and fine when i came in could wash my car when I - Jam

was good and fine when i came in could wash my car when I go for service

The service department staff is a G. - Dennis

The service department staff is a G.E.M.--Go the Extra Mile--with my Ford F-150. They repaired my entire issues list for the truck. Thanks again for a job well done!

Jason was great. - matt200484

Jason was great. He kept me in the loop with what was going on with my car and it was done faster than anticipated

Jillian used my extended warranty to fix my wheel - shimorgan8

Jillian used my extended warranty to fix my wheel bearings (that she noticed not me) , she put in a case to have my back up camera fixed ( case approved saved me $600), fixed 3/4 tire sensors, explained several times when asked regarding my extended warranty coverage (showing Great patience), made sure I understood that 1/4 tire sensors may need to be replaced in the future, placed me in a rental car using my extended warranty , my out of pocket cost was $100, and she did all of this with professionalism, proficiency, and a smile on her face to say I am a satisfied customer is an understatement. Thank you so much Jillian and thank you Sutton Ford for hiring her!!

Such friendly and comprehensive service provided to us as - MaryRajasekhar975

Such friendly and comprehensive service provided to us as we were from out of state and needed help!

Steve replaced the starter on my Lexus in the driveway. - Rod

Steve replaced the starter on my Lexus in the driveway. He did an excellent job and answered all of my questions.

Fast service and got us they payments we wanted. Very... - Flynrn2002

Fast service and got us they payments we wanted. Very open, honest and willing to work with us. Highly recommend going here for your vehicle needs

Excellent service ! - ROMCCARTER

Excellent service !! Drivers are very polite and the pick-up and service is very much appreciated, seeing we only have one car

Great service and very nice faciity - Chicago Bob

Had the airbag recall performed on my Shelby G-500 Mustang. The service manager was very competent to insure the proper was ordered, the work was done at the appointed time and the vehicle hand washed on completion! My head mechanic also speaks highly of this dealership as we have a large fleet of Ford vehicles and he uses them for parts and service.

Great Customer Service all around. Super friendly and... - brian.kappes

Great Customer Service all around. Super friendly and very accommodating. I’m not one to type a whole book so your 25 word minimum is not for me. I will say this…I’d have a Beer with all of em..Service and Sales!

First time car buyer! - Slu

I'll tell you what, I was in dire need of a vehicle late in the work day. Both Brandon and Nick stayed late in the evening to ensure that I left that with the right solution. Never once did I see them lose patience no matter how confusing or demanding I was acting. Their outstanding customer service made me feel comfortable of going forward and buying the car! All I have to say is my next car purchase I will, "Buy from Brando"

Josh was very prompt. - Schneidja

Josh was very prompt. Very nice.and very knowledgeable. He is definitely an asset to your company. Thank you for sending him.

The sales team is great. - WilliamDAbed

The sales team is great. Some things about servicing my vehicle I don't understand. I've had two things that needed fixing. It shouldn't because even though it's a 2024. Still is a new vehicle, shouldn't have to be back again in for another problem.

I went in for an oil change and tire rotation. - Bruce & Pat

I went in for an oil change and tire rotation. Meet by service agent as soon as I pulled in. He was very neat, polite and ask what service I needed. I had 3 or 4 questions about my new car and I got good straight forward answers. I was in and out in less than 1 hour. Very pleased.

Got my oil change in great time. - Ruwell2176

Got my oil change in great time. Amanda is excellent to work with. She definitely went above and beyond to help me. Thank you Amanda!

The service department is great! - Mrsyrdiva2

The service department is great! The people there were very helpful and friendly!! Good experience!!

Very professional. - Jerry Cox

I have purchased 3 vehicles from this dealer. They have always been very professional,both sales and service. The service department is second to none! Service is on time and properly done. Very satisfactory.

Jay and his crew in the service department go the extra - CLowery

Jay and his crew in the service department go the extra mile! Everything is excellent and if not, they will make sure it is. One of the best if not The Best service departments in the country.

Buss Ford Lincoln is a great dealership! - dm6953

Buss Ford Lincoln is a great dealership! I trust them with my 2021 Lincoln Natilus. .

Had to have my 2015 Ford Fusion towed in for recall work. - Agiovenco04

Had to have my 2015 Ford Fusion towed in for recall work. Todd and the boys took very good care of car and was transparent through the whole process. I especially liked the fact that I could text or call Todd directly whenever I had questions or to ask for an update. 10/10 experience and will definitely be back in the future.