1,302 Illinois Used Car Dealers

Donnie was my salesman. - Barefootinblonde

Donnie was my salesman. He was GREAT. I told him, kind of what I was looking for and he was awesome. He knew right away the kind of car for me. He was right. I love my New Car. He was a gentleman and very intelligent about the cars I was looking at. Even after the sale I had questions about how to set some settings in the car and he was able to show me everything I needed to know. Thanx Donnie

Report this company to the Illinois Attorney General, the - FadiylaW

Report this company to the Illinois Attorney General, the FTC, and the Department of Revenue for potential tax fraud. This company ran my credit seven times without my consent. I came with my own pre-approval letter specifying the bank I wanted to use, yet they disregarded my instructions and sent my information to multiple lenders. They also charged me over 11% in sales tax, which exceeds the legally allowable sales tax rates in Illinois. Additionally, they included add-on fees that were not disclosed on their website, which violates the Illinois Vehicle Advertising Regulations (Illinois Administrative Code Title 14, Section 475.590). Please do yourself a favor and shop somewhere else. This business operates unethically and should be held accountable for their deceptive practices.

Very informational, professional when it comes to - ashleyshippblue

Very informational, professional when it comes to assisting with purchasing a vehicle. 10 out of 10

My wife and I were lied to. - my05hammer

My wife and I were lied to. We had two car loans that were to be paid off when we purchased a vehical from this dealer last month. Now I am getting collection calls because they did not pay off one of the loans. I called them out on this and they flat out lied to me and said that they thought that I was going to swing a deal with the original creditor. Why/how on gods green earth would i do that??? They told us that it was in the deal, put a stack of papers to sign in front of us and rushed us through the sig process and we didnt read all the papers. Yeah, they screwed us. DO NOT TRUST OR BUY FROM THIS STEALERSHIP. Yeah they got away with it because I trusted them. But now I will never return and always be sour when I drive the new car. Plus we've only had the car for 3 weeks or so and it already has a problem with a major coolant leak under the hood, the radio antenna broke off due to corrosion, and It suffers from an extremely unsafe death wobble.

Darius got me a real good deal today on a vehicle great - Sedingburg

Darius got me a real good deal today on a vehicle great sales agent. I highly recommend him if you’re looking for a good deal without the lies and games. Thank you Darius!

Found the car I wanted at a fair price. - Scoop

Found the car I wanted at a fair price. I had been looking for this particular model BMW for a few months at this point in time and knew they sold quick at the price listed. Called into the store and Alan answered promptly. We discussed everything and he took the time to answer my questions. We did online financing to have it ready and secure the car until I could make it up there later in the week. Alan called back once financing was approved and we discussed down payment and other options. We agreed on price and he gave me a full breakdown on all costs. BMW was as described and very very clean. All service was done and it had a full tank of gas. I had my family with me including my 2 year old son who had a blast running around the all indoor show room. The entire staff treated us with respect and the facility is awesome. All in all a fantastic experience. In and out the door on Saturday in about an hour and fifteen minutes. I am happy I found them! Thanks Alan!

Bert Abdullah was a pleasure to work with. - Rleon10

Bert Abdullah was a pleasure to work with. Everyone involved in the transaction was very transparent and accommodating.

I had a disappointing experience at Friendly Honda in - Michelle

I had a disappointing experience at Friendly Honda in Springfield, IL. After a fuel injection recall repair, my dashboard lights started blinking uncontrollably just a few miles from the dealership. When I returned, multiple techs dismissed my concerns, insisting the issue wasn’t their fault. One even sarcastically asked, "Oh, are you a mechanic?" when I pointed out that the problem arose only after the repair. Instead of taking accountability, they claimed I would be responsible for fixing it. Their lack of professionalism and refusal to acknowledge their mistake were unacceptable. I will not return to this dealership.

The first time there and just came in for oil change and - Jean Vaupel

The first time there and just came in for oil change and rotation. Ok time could have been shorter. Almost 3hours.

Kevin made my car buying experience easy and fun, and he - Laurie M

Kevin made my car buying experience easy and fun, and he made sure I got exactly what I was looking for! Thanks, Kevin! You’re the best! I’ll recommend you to anyone!

3rd Kia from this dealer. - chaplainronvalentine

3rd Kia from this dealer. Good experience with sales and finance. Salesperson should be more knowledgeable on “setting up” the dashboard details- I.e. Kia roadside assistance, deleting channels, etc. Had to come back 3 times. Rev. Ron

John was amazing. - KT

John was amazing. Super helpful and nice. Real stand-up guy. He got in contact with me quickly and delivered on what he promised. He worked with my friend who was my proxy because I was from out of state until I could get to the lot and stayed in contact with me during the whole process. Seriously, ask for John!

Rich B was very helpful, I was looking to buy a reliable - Mark M

Rich B was very helpful, I was looking to buy a reliable car for my wife and kids and Rich was very helpful and knowledgeable in finding the right car for us. Highly recommend working with Rich B.

Well, we bought our 2021 Suburban in June, and the check - Meghan Simmons

Well, we bought our 2021 Suburban in June, and the check engine light was on, but it would not stay on, and we were told the dealership would look at it and fix the issue prior to us buying it. It was there to be detailed over the weekend and we signed papers on a Monday. When we picked it up from being detailed the license plates were destroyed front and back from the pressure washer. The check engine light was off, we asked the salesman what was wrong, and we were told it was not on and that they wanted to wait until our "extended warranty" kicked in to address. We now know this is so the dealership would not have to front the costs. Long story short beginning of January the light came on and stayed on as we were told they could only check it if the light stayed on as it was sporadically on prior. They pick up my car, they do not leave me a driver...this is a Friday... my husband is called that afternoon and told we need brakes and rotors, and this was $800. We said no we will wait as we are already paying for tires to be rotated, oil change....and the diagnostic that the warranty didn't cover as well as the copay for the extended warranty. We explained what we had been told numerous times this would be taken care of by the dealership, and we got the excuse well that salesman shouldn't have been telling people that. There were no attempts to meet us in the middle, to even attempt to make it right, we were bamboozled. So as of Friday night, we have no vehicle and we get a call Saturday at around 2pm, that they still are not sure what exactly is wrong but that the suburban is undrivable, and that the GM tech will be off until Tuesday. Therefore, we were without a vehicle to get to and from work until it was fixed. Meanwhile they get the vehicle fixed and the driver returning the car, hits a "rock" and flattens our tires we had purchased less than 6 weeks ago requiring a patch to be placed, therefore they want to keep our vehicle another night, we tell them no fix the tire and we are coming to pick it up. We get there around 6pm and they cannot find the key. Finally, it is found after 30 minutes of waiting and then there is no receipt. Its printed and we leave... the engine is still making a squealing noise. We get home and review the receipt with recommendations, and it says we need FRONT BRAKE PADS AND A SERPETINE BELT!!!!!! NOT BRAKES AND ROTARS. This entire process has been a nightmare, this is the third vehicle we have purchased here and will most likely never return after these issues. I don't care that YOUR salesperson shouldn't have said that I feel like someone should've tried to offer a discount or meet us in the middle. I also feel like when you call to tell someone their vehicle needs something you should know exactly what it is and a price and you're insane if you think brake pads on fronts and a serpentine belt are 800. Again NIGHTMARE.

No pressure, polite, and informative sales. - jessetd

No pressure, polite, and informative sales. Makes you leave happy and confident in your purchase. Adam focuses on the small details others don't, and I would purchase another car from here anyday!!

Elgin Kia is by far the best Kia dealership in the - Kevin T.

Elgin Kia is by far the best Kia dealership in the Midwest! We have had several Kia leases, and our last lease, which was purchased at Elgin Kia a few years ago just ended, and our salesman Kosta and the entire Elgin Kia team made our purchasing of our lease so easy! They are also professional, kind, the facility is state-of-the-art and super clean! They are even so kid friendly when you bring your little ones. Highly recommend anyone and everyone to purchase their next Kia from this dealership! Specifically use Kosta as your salesman! I must say I’ve never seen a better and more honest car salesman than Kosta! I have used countless salesman throughout many years, and I have never had such a great experience that all the experiences I have had with Kosta. We always will be referring everyone we know to this dealership and requesting Kosta to be their sales person.! Thank you, Elgin Kia! Thank you, Kosta!

This past Saturday, I purchased a car from Elgin Hyundai - RandiLisa

This past Saturday, I purchased a car from Elgin Hyundai and I never had such a great car buying experience. Michael Meah and Sebastian Garcia put me at ease during the entire process. I cannot be any happier with my Hyundai Tucson. Thank you, gentlemen for treating me like a princess!

We had a pleasant experience dealing with salesman Allen - Jeff

We had a pleasant experience dealing with salesman Allen Friello. He was helpful and didn't pressure us to purchase. 12/2023

Great deal on a 2004 Rav4 sold to me by Kateryna - Kevin Opperman

Great deal on a 2004 Rav4 sold to me by Kateryna Polishchuk. Answered all of my questions and was patient throughout the process. I looked at multiple vehicles over multiple weeks, asked for Kateryna each time, and while she was supportive and responsive, I never felt uncomfortable or pressured which is important to me. I really appreciate her help, and she'll be my first call the next time I need a used or new car.

Well they said that the car would be delivered to my - bigtexas5200

Well they said that the car would be delivered to my address and due to circumstances and calling at the right time I was blessed free of charge and delivery . 96 impala ss all black on black

Good experience with this dealership. - Kris

Good experience with this dealership. Salesman Joseph A. was very frindly and helpfull. Negotiations was effective and in nice atmosphere thanks to the Manager's cooperation. I am generally satisfied.

Excellent experience buying my LP610 Huracan, best priced - Explorer2500

Excellent experience buying my LP610 Huracan, best priced cars by far and I took it to my Lambo dealer for a post purchase inspection, it came back super clean.

This dealership is the only one I take my cars to. - suhaoner

This dealership is the only one I take my cars to. I trust them with all of my cars.

Rob Qualizza is my recommended guy to see for your next - Go Cubs Go 2019!

Rob Qualizza is my recommended guy to see for your next Jeep. The Berman Jeep team made my buying process perfect

It is a pleasure to be served by Daniel Magana, he helped - Jordan

It is a pleasure to be served by Daniel Magana, he helped me with the purchase of my car and with required maintenance.

I had an excellent experience at McGrath Kia when I - Anytka21

I had an excellent experience at McGrath Kia when I purchased my Kia Sportage. T was incredibly helpful, knowledgeable, and made the whole process smooth and stress-free. He took the time to answer all my questions and helped me find the perfect vehicle for my needs. The customer service was top-notch from start to finish. I highly recommend this dealership - and especially T — if you're looking for a new Kia!

Serra honda champaign has exceptional staff that provided - smorrison07

Serra honda champaign has exceptional staff that provided me the best service and experience anyone could ask for when purchasing a vehicle. The moment I walked in the Sales Manager Jess welcomed me and made me feel at ease. I was paired with a Sales Agent named Yemi and he was a blessing in disguise. I worked with both through my transaction of purchasing my new (used) vehicle and trading my old one in and they were beyond knowledgeable and answered every question I had. When it came to the financial part Derek was exceptional and beyond met my expectations just like Jess and Yemi. Everyone was up front and honest with me and made me comfortable. Not one time did I feel like I was trying to be hassled, felt stressed, or had a bad gut feeling that I wasn’t making the right choice. I drove 3 hours to a dealership I had only stumbled upon and it was worth every minute. They have reached out several times to check on me and I have also reached out to them and they are always willing to help and go the extra mile. If you’re in need of a new or used vehicle I highly recommend making the drive wherever you are to see them.

I recently purchased new CX-5 Mazda . - Urszula

I recently purchased new CX-5 Mazda . You brace yourself going into a car dealer. Prepare mentally for the oncoming " pushy salesman". And then....they don't come. Instead, you get friendly people who don't try to "push"anything on you. They're helpful. They're listen. They're accommodating. This was our experience with Oscar Rodriguez. Oscar was very forthcoming and patient. He provided 5 star service at every step. I highly recommend this dealership.

Went to the Dodge dealership just to look. - David & LaDawna

Went to the Dodge dealership just to look. Wasn’t really looking for a new vehicle as I loved my 2019 Jeep Cherokee that I bought from Bob Brady about 6 years ago. Met with Diana Hughes and she was amazing! We had gone to a couple other dealerships and actually walked away from some good deals because the salesperson was either too pushy or rude. Diana never once pressured us into buying a new vehicle. She just explained what deal she could give us and what she could do for us. We test drove a 2024 Dodge Hornet and I fell in love with it. Because of her laidback and friendly personality we decided to buy it. Won’t be going to a different dealership in the future and will always ask for Diana in the future. Other dealerships must think people love pushy salespeople but never once has any of the staff we’ve dealt with at Bob Brady have ever been pushy or rude with us. Thank you Diana for helping us! You definitely have long term customers out of us!

First time car buying experience was great with Niko and - Jtemenak

First time car buying experience was great with Niko and Greg. Very upfront with add ons and pricing, incentives, and promotions. Overall incredibly smooth process and didn’t resemble anything close to some of the nightmarish car buying experiences I’ve heard about from other people.