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This was the best service experience I’ve had in many... - melaniebeery
This was the best service experience I’ve had in many years. My interaction was five out of five with all three professionals. I want to especially thank the person who vacuumed my van. Superb job!
Top Reviewed Service Specialists At This Dealership
Always great service from Amy! The reason I get my... - cashflo11
Always great service from Amy! The reason I get my vehicle serviced at Champion is because of this service. It’s certainly not for the price...
Everything went smoothly. I felt that my questions were... - sarah1_sanmiguel
Everything went smoothly. I felt that my questions were answered and everyone that encountered was very friendly. Of course I will be back for further services.
I took my Pontiac Torrent in because it was having engine... - tribalfire13579
I took my Pontiac Torrent in because it was having engine trouble. From the beginning, Bobby was extremely helpful, courteous, and informative. Unfortunately the cost of fixing my car was more than it was worth. It was because of Bobby’s great service that I decided to look at the cars for sale and purchased one. I’d recommend Bobby to friends and family!
Satisfaction and very honestVery friendly and place is... - Avegail
Satisfaction and very honest
Very friendly and place is very clean also.
I came back and purchased my second vehicle.
Michiana Chrysler is the best place.
Jon Michael was the best . He always has been. Will use... - raylgould
Jon Michael was the best . He always has been. Will use him again. Every one was great . Jeep was ready to go. Was in and out
I was in today for some service work and to have some... - Jason G.
I was in today for some service work and to have some recalls done on my 2015 Dodge Ram 1500 Eco Diesel. This was by far the best experience I have ever had with a car dealership. They ordered the parts I needed and fixed everything they had parts for as I waited. The service department guys were super nice as well as super helpful. While I waited I test drove a new truck and spoke with Jordan. He went out of his way to get me all the info I was looking for. There was never any pressure to buy. I may not be ready to buy now but when I am I will 100% buy from Ed Martin in Anderson. Thanks for the experience fellas.
Telmon Nix was so wonderful to us. We were just looking... - wcc416
Telmon Nix was so wonderful to us. We were just looking and Telmon never pushed us to buy. He answered all our questions honestly. You better keep this man because he is a GREAT salesman. Very kind and courteous.
Service Dept - Diana C Trigg
Jeff Gunnell will go above and beyond for you.. Although I am not exactly happy with the Jeep I purchased I can find absolutely no issue with Jeff...
My experience Was really good. They were very timely and... - Tom
My experience Was really good. They were very timely and fixed all the problems that I brought in for. I give them high marks put my recent visit.
Front End Alignment - Shooter
Quick service, checked in several minutes early, was out a lot faster then I had anticipated. Went straight home afterword, then later to the VA Clinic and back home. Very few miles driven, but most of the previous "drift" was gone, seemed related to which road I was on. Still want's to drift to the left a touch, have no idea if it is due to the way the state specs are when pouring the concrete or not. Will be in town today for shopping, will double check my air pressure to make sure. At the current price for tires, can't afford to put on more wear than normal..Can remember my late father telling me about camber, cast, and toe in, still can't figure that one out for myself.
This is by far the best Dealership around I’ve been... - Hickspainting12
This is by far the best Dealership around I’ve been buying here 25 years and just like today they treated me great and stayed in the deal until we reached a far number both ways .. you Will not beat Eddie Gilstrap Ford I don’t care where you go ..
They were very friendly and helpful. Answers all my... - MJHARRIS7
They were very friendly and helpful. Answers all my questions. Treated me like family. I would recommend them to friends and family. Thank you very much
Always get great service from the service department.... - Rminton88
Always get great service from the service department. Always courteous and always treated very well . So far really happy with this dealership and will return .
Every time I visit the dealership every one is so... - TJ
Every time I visit the dealership every one is so friendly I Love that I can just show up for my oil changes and tire rotation without an appointment.
Always a great experience friendly service. Get the job... - LTAULBEE0
Always a great experience friendly service. Get the job done, and done right. Always feel confident that they know what they need to do, ok.
Customer service was great, would recommend anyone to do... - rickaknight
Customer service was great, would recommend anyone to do business there. They took in my vehicle and was done in a timely manner. Will always do my business there.
I brought my fiat spider (Wich they sell) in for a turbo... - Luckeyduck
I brought my fiat spider (Wich they sell) in for a turbo issue, they cleared the code, charged me $80 for the diagnostic and told me they didn’t know how to work on it. Code came back immediately and they told me they couldn’t diagnose the problem and told me to go to Indy. Couldn’t be any more unhappy with the service
For real, from the parts department to sales to the... - Driver-Schwartz
For real, from the parts department to sales to the mechanics:techs that completed the job of putting on tires and a wheel; I was treated with respect and was cared for. Customer service is amazing. Great men working here.
I went to this place based on some recommendations. I... - Bennettjonerik248
I went to this place based on some recommendations. I showed up with an issue that they didn't fix and one that they did. Now they want me to come back to "re-diagnose" the problem. When the claimed to have diagnosed everything the first time. Long story short I spent nearly $2000 and still have the same issues...stay away from them no matter what they promise.
Great service brought 2017 Grand Cherokee in for service... - larryl5850
Great service brought 2017 Grand Cherokee in for service .Jennifer and Doug expedited process in timely manner . Drove 30 miles when could have stayed local . Worth the drive great experience highly recommended.
They are very good at the services they provide for my... - Free the horses 5.7
They are very good at the services they provide for my auto
I have been a loyal customer for this dealership for years Very happy with my experiences there always
Great people too “
Friendly and professional salespeople
Excellent service department
I will HIGHLY RECOMMEND THIS
THANK YOU ALL “
Been dealing with Doug and service department and I... - William Driver
Been dealing with Doug and service department and I wouldn't trust taking my van any were else. Fast friendly service. They take time to tell you what you should replace and what has to be replaced. Very professional and courtesy shop. Will not take van anywhere else. Thank you
The mechanics flat out lied to my advisor (and Me). My... - thefords1972
The mechanics flat out lied to my advisor (and Me). My advisor then flat out lied to me. The service side of the business has NO INTEGRITY. Do not take your vehicle to this company for ANY service.
services completed without an agreed price - Tim
We love the jeep brand but not this store. Then along the way, there were multiple incidences with employees/service (i.e. "supposed work" being done, lost key: cost couple hundred dollars to replace). The current issue we are dealing with: When getting an oil change, employee called to explain other work they wanted to do that was "routine" every 30,000 miles. During the initial explanation, this employee did not even think to mention the price. When asked what the price would be, he respond around $85. We went ahead with the "routine" service. He said the car would be done that day and would be done shortly. We picked up the car on the Sunday, as we always do, and planned to call Monday to pay, as we always do too. On Monday the service employee said the bill was over $900, which we immediately disputed. This was sent to the service manager, who was to call back that day. There was not a return call and after we called 4 times, the service employee said they were still looking in to it and would call back tomorrow morning. Tuesday morning there was still not a call so we called to check on it. The service manager still had not talked to the GM but agreed that $800-900 worth of work could not have been done in that small amount of time and that there was an error of some sort. Hours later we got a call back, from service manager, reporting the GM could take $140 off to make the bill in the $800 range. The service manager reports that the prices are printed in a book and that there was a miscommunication by their staff. We said this was not going to work and that we were not going to pay for a service/price that was not agreed to. The service manager also let us know that the GM said he would call the sheriffs office to arrest us because we took the car off the lot without being paid. We were given the GMs extension and tried to call multiple times but there is no answer. So not only is the GM using his service manager to do his dirty work, he doesn't answer his phone to deal with the problem. We have picked up our cars off the lot multiple times on Sundays and paid on Mondays, with no problems. We will no longer return to this establishment for any service and will not being buying cars from this lot, along with our 8+ family members that drive dodge.The bill has been paid in full and a case has been open with FCA US costumer care center. There should be no practice in place where an employee fishes for money by getting customers to verbally agree for services in excess of 800 dollars. No paper work was signed for that work to be completed and there is no phone record of us agreeing to that amount of work. To sum it all up we paid $826.91 for some fluids to be drained and replaced.
I always reach out to Jimmy Montgomery in the service... - tcanty46322
I always reach out to Jimmy Montgomery in the service department at Kahlo. He does an excellent job and always fits me in the schedule. Thanks, Kahlo for Jimmy Montgomery and Rick. Rick shuttled me home and came back to pick me up very nice and respectful. The day my car was ready for pick up it started snowing. Rick drove my car from outside cleaned the snow off and pulled it inside the building to help me out when I was trying to get to work on time.
Rick was supposed to leave work at 5 pm and went out of his way to pick me up from home around 4:50 pm which caused him to leave work later on Thursday, Feb 4. Kahlo thanks for Jimmy's hard work and Rick as well for taking me home and picking me up. I was provided excellent customer service from Jimmy and Rick. Thanks Tammy
This dealership goes above and beyond to provide the best... - Cyndi
This dealership goes above and beyond to provide the best customer service. The staff is always friendly and helpful. Whether it's buying a new vehicle or having service work done they always go the extra mile. I cannot imagine doing business anywhere else!
I'm extremely unhappy with bachman in Jeffersonville. I... - clcook592
I'm extremely unhappy with bachman in Jeffersonville. I have been waiting for a part for 10 months, they never call, or return messages. They do not care about their customers from what I can see. Find another dealership.
A great customer experience with service. - Jeeper68
I took my vehicle to Bill Estes CDJR for some minor warranty work. From the first contact, and every step of the way, I was impressed with the way I was treated. I can honestly say that there wasn't anything they could have done to make it better.
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