485 Kansas Tesla/1000 Service Centers
Prompt, courteous, answered all of my questions. - d.e.maltbie78
Prompt, courteous, answered all of my questions. Work was done on time and correctly. Thanks
Top Reviewed Service Specialists At This Dealership
Audi Service Advisor
Advanced Diagnostic Technician
Parts Manager
The Selection has been thorough and detailed at the two - alyssab
The Selection has been thorough and detailed at the two appointments I've had with them. Khrista communicates promptly and clearly. I leave confident that my car is in the best shape possible.
Friendly face at service time!
Shop Manager
The service required by recall was taken care of, as well - morning
The service required by recall was taken care of, as well as a transmission service. Took about 2 hours. Time well spent. Everyone was professional and polite.
Service Advisor
Chuck always always always takes care of us when we need - Arandel725
Chuck always always always takes care of us when we need it. He is the best employee there. Thanks Chuck for caring about the customer always.
Service Consultant
Always easy to work with the team at Walser. - shawn.sullivan
Always easy to work with the team at Walser. Shawn was very helpful and kept me informed. Post Covid it seems like the delay in requesting service appointment and the actual date of service has continued to lengthen. The earliest appointment was nearly 30 days out from when I contacted the service department to set the appointment. I have experienced similar delays in the past. But the service has always been very good.
Great service as always from sales, parts and service - scottrorr
Great service as always from sales, parts and service departments. Everyone was easy to work with.
A great clean shop. - jwjlgeorge
A great clean shop. Employees are very nice and treat me and my car with respect.
Service Manager
I have always trusted my car to the Acura Dealership of - ctorres1957
I have always trusted my car to the Acura Dealership of Wichita. I have owned an Acura for over 25 years.
Was greeted at the service area by Antonio. - DBENGE
Was greeted at the service area by Antonio. He guided me to the waiting area and offered me refreshments. Service was completed in less than an hour. Love coming to this dealership!
Derrick was very helpful in tire selection. - ctogie5835
Derrick was very helpful in tire selection. He made the process easy for us. My Dad is 88 and we live in Colorado so being able to handle the tires and repairs telephonically was great. Also he emailed the receipt to us! Thank you!
SERVICE CONSULTANT
I was in for service, and service advisor James Gallardo - Cole
I was in for service, and service advisor James Gallardo was super helpful throughout the whole process. Thanks!
Hunter did an amazing job helping me figure out what was - abreaker
Hunter did an amazing job helping me figure out what was wrong with my vehicle and fighting with the insurance company on my behalf to get what needs to be done, done.
Parts Counter
Always accommodating on service times. - RURALRITA
Always accommodating on service times. Reminds us on tire rotation and other maintenance issues that are needed.
My oil was changed and my tires were rotated front to - ks0
My oil was changed and my tires were rotated front to back left to right.
It was really easy he was really nice and let us know how - elizabeth39nicholas
It was really easy he was really nice and let us know how it was
Melissa and team were responsive and thorough. - pscherrer17
Melissa and team were responsive and thorough. Cost was reasonable and completed on time. A very good experience.
Nelson and the house call service is great. - Rsn.windmill
Nelson and the house call service is great. I appreciate not having to go to the dealership for some services.
Timely repair and pleasant people to work with. - larrygreen0404
Timely repair and pleasant people to work with. Service area was clean and user friendly
Service advisor
Recently had both my Audis in for service which we - M Taylor
Recently had both my Audis in for service which we purchased from Audi Shawnee Mission. Michelle Martinson is the BEST service advisor I've ever worked with. Her communication is second to none. Highly recommended.
Scheduling and servicing my BMW for a couple recall - matthewwhair
Scheduling and servicing my BMW for a couple recall notices was easy. They had it all done within the day.
MINI Service Advisor
Robert Brogen Garden City GMC has friendly, professional - LAURIE_OSHEL
Robert Brogen Garden City GMC has friendly, professional and knowledge staff in the service department. Prompt service
I came in with a service issue and politely ask for the - edtopeka
I came in with a service issue and politely ask for the manager. Dalton came over and resolved my issue in a very professional manner. Very nice young man and a US Army veteran.
I had an appointment to get my 10,000 mile service. - Sherry19
I had an appointment to get my 10,000 mile service. I was reminded with a text of my appointment greeted when I got there advised what they were gonna do gave the approximate time it would be done which was minimal time and received the car in the expected time allotted. I also ended up getting a new battery because mine was stated that a cell was bad.
Parts Associate
He definitely know what he’s doing and is super nice. - Oldlady
He definitely know what he’s doing and is super nice. I would recommend Jim for your Kia service.
Service Tech
Appointments always seem to run behind but overall great - jdorothy
Appointments always seem to run behind but overall great service so far. They are doing great!
SERVICE ADVISOR
Excellent service, profesional and courteous. - JSSCHIEL
Excellent service, profesional and courteous. Recommendations were appreciated and acted upon. Next service recommendations will be followed up on soon. Thank you.
FLEET SERVICE MANAGER
Chad in the service department was very patient and - jimcain33
Chad in the service department was very patient and helpful to get the information I needed.
Cashier
It’s never fun need your car serviced while on vacation. - Allison
It’s never fun need your car serviced while on vacation. We had a flat tire and needed to replace it. Spoke to Brenden in the service department and he assured me that he would get it fixed. When we arrived, he took care of everything. And he took care of it quickly. Great job Brenden and Infiniti of Kansas City!
Excellent service as always. - Jason7890
Excellent service as always. My favorite dealership over the years. I’ve bought new & used cars here before & sold some here too. I’ve also had many vehicles serviced here as well, & will continue to do so. Thank you for all your efforts! 😁👍
Andrew was very efficient and helpful. - Salinawinter
Andrew was very efficient and helpful. I appreciated his immediate attention to all the details.