809 Massachusetts Used Car Dealers

Hi! - lfds7777

Hi! I am updating my review. Started with a not so pleasant experience but this dealership worked with me to make things right. Very pleased with the service I received this time around. Worked with Craig in sales who is top notch sales person. Thank you and I look forward to working with you all in the future.

Bought a car for 13,000 put a down payment of 4,000 so - Glitch

Bought a car for 13,000 put a down payment of 4,000 so they raised the price to 17,000 and pocketed my down payment. Alex is a swindler so watch out.

Great experience! - kleebs19

Great experience! Nice people…easy to work with and very professional..no pressure Would definitely recommend!! Would buy from them again.

Love the Brockton location! - bevjanderson

Love the Brockton location! Carleen our business manager was so easy to work with. We just purchased our second car from this dealership and they couldn't have been more helpful. A special shout out to Syed Shah who is the sales consultant we had the privilege of working with.

Matty and his team were fantastic! - Christin.santiago99

Matty and his team were fantastic! Everyone was positive and fun and engaged. The process was quick and easy. We went to a lot of dealerships and this one was the best by far. No pressure sales, no games just honest helpful service. I will go to them for our next car and highly recommend them for anyone buying now.

They are very professional, very helpful, very - Nina

They are very professional, very helpful, very knowledgeable, best experience I had & I will refer people to Imotobank. All the employees & owner are amazing!

Dave was amazing he helped guide with exceptional - godonly869

Dave was amazing he helped guide with exceptional customer service and kindness with excellent care!! Quite Amazed at the dealer and this dealership will most definitely Recommend

Alexander Brewer was an excellent salesman. - caedela

Alexander Brewer was an excellent salesman. He made my car buying experience easy and enjoyable since this was my second time buying a vehicle from him this year.He got me the truck I wanted. Good job Alex

I’m trying to get my deposit back & waiting on a floor - Tanjaj32

I’m trying to get my deposit back & waiting on a floor interest fee & insurance fee for a car with no working battery… and when the owner sees bad reviews, he writes long paragraphs but you can’t get intouch with him, calling all day today, emails go unanswered but robo calls daily…. I just want my money back

The worst experience I had in the United States was - cidamariasilva9

The worst experience I had in the United States was Direct I bought a car and what was to bring joy I had was a problem they delivered the car with a flat tire and they already knew, the trunk did not open an opening in the bumper and they didn't even bother to wash the car. We contacted and authorized to fix the tire when we sent the note to them they said that there would be no way to make the refund, that we would have to send the tire and the screws to analyze and the car was delivered with an empty tire

Yo, so I had a Nissan Rogue for 3 years, then I swapped - Vieira.0710

Yo, so I had a Nissan Rogue for 3 years, then I swapped the lease for a Nissan Titan. I kept the lease for 3 years and decided to buy the truck, worst decision ever! The car started acting up after 40k miles. I called them and they said it was normal. Then, at around 49k miles, the reverse gear started acting up. So I called on March 28th and asked them to check it out. They didn't get to it until a week later. I took the truck to the dealer and they said my transmission needed to be replaced. I asked about my warranty and they said it had expired on March 26th. They wanted $11k to fix it and said I had to pay out of pocket. They didn't care about me as a customer. Just so you know, they said I called 2 days after my warranty expired, but when we bought the truck on March 26, 2019, I didn't pick it up until March 30th. I tried contacting Nissan Corporate Consumer Affairs and spoke to this guy named Mathew. He was a real jerk and said it was his final decision and there was nothing I could do.

Just got my lease from Quirk Mazda. - Cbotero1285

Just got my lease from Quirk Mazda. Nami M. Was fantastic. The process was quick, easy, and pleasant. I shopped around a few different dealerships and Nami gave me the best price no games or back and forth. Come to Quirk and as for Nami.

Live very far from dealer and asked for final price with - d.vaghela

Live very far from dealer and asked for final price with fees before going in to buy/test drive. Emailed dealer multiple times and never got info, they kept reply with advertised.

This is not a good place ,price estimate and billing... - Alam Mohamme

This is not a good place ,price estimate and billing ally’s way different !!!so rough

Dealing with Oliver at done deal motors made my car - Joe

Dealing with Oliver at done deal motors made my car buying experience a breeze. She made the process smooth and easy and got me a great deal. I highly recommend this dealership. Thank you Oliver!!

Great overall experience. - Bamunro

Great overall experience. We were greeted by Shannon Hurley who was fantastic. Great personality and sense of humor. We were interested in a 2019 Toyota Highlander. She was very knowledgeable and was able to answer all of our questions. The entire sales,financial process was finished in less than an hour. The car was prepared and we drove away a happy customer. Would definitely recommend this dealership.

Paul and the team at Automax Attleboro we're all great!... - sandtrap3

Paul and the team at Automax Attleboro we're all great! Love my new car! I would definitely recommend.

Each part of this dealership is focused on ensuring the - teresa.n.english

Each part of this dealership is focused on ensuring the best customer experience. I will be a repeat customer!

STAY AWAY from this disaster of a company. - Anna

STAY AWAY from this disaster of a company. I regretfully bought a car only a year ago from them, I took the car home and the more I looked the more of a mess I found. There was a lolipop stuck to a cup holder. I had to fight to get my spare key.. which ended up having a remote starter on it. They never gave me the key for my locked lug nuts. Unless you show up, you can’t get a hold of them. They don’t pick up the phone. xxxxtiest business ever

Our experience was outstanding. - lsrosner

Our experience was outstanding. Jeffrey Ford was excellent! He was professional, knowledgeable, and kind. He followed up and kept us up to date on our purchase with emails and texts.

Katie and Ken were the best people to work with. They... - Kimdiodato45

Katie and Ken were the best people to work with. They were very helpful with answering questions and getting the process done with no hassles! Thank you both for your time!!!

Check your loan docs! After leaving with a new car and... - Kristal

Check your loan docs! After leaving with a new car and years later I reviewed my docs online with lender and they don’t match! They electronically signed my name. My original was hand signed. Now I have to arbitrate with lender because fraudulent documents were submitted without my knowledge and I owe thousands more than my purchase agreement has on it. Liars!! Again check your original documents against the lenders!

Horrible, regretting it! - MsDesi

If I could give ZERO I would!!!!! Con artists! They said they would give me 2500 for my trade, (explaining EVERYTHING about it) then decided to offer 1000 when I drove it there! They sold me a jeep, and gave me price, then HIKED it up 1200, saying "things needed to be repaired" it had no rear door handles! The 1200 was supposed to go to brakes, rotors and maintenance things, that should've been included! We asked for a DETAILED RECEIPT and were promised one, for what was done and they've avoided us to this day!!! Then we had to pay 100 to FIX THE REAR BRAKES! WHICH SHOULDVE BEEN DONE! They lied back to back about EVERYTHING. Not to mention, the jeeps dashboard randomly shuts off, no blinkers or lights, then resets about twice a day! Mike said he was "CONFIDENT" IN THIS VEHICLE! DO NOT SPEND A DIME HERE!!!!!!

We were in the market for a truck with specific - Sheilacyr

We were in the market for a truck with specific expectations. We called Ron in the morning and made an appointment to see the truck, he was great to work with. We purchased a nice truck for a good price in this elevated truck market! Thank you for the great service. Not knowing the area, we drove from CT, not sure what to expect since we have been looking for awhile.

Just picked up a Mustang Mach 1 and could not be happier - woodwardhighered

Just picked up a Mustang Mach 1 and could not be happier with how the purchase went. Barry was honest and patient - I never had the sense he was a "hard seller" and the paperwork/financing was very easy. I highly recommend Medway Imports and would definitely consider them for a future purchase.

Great body shop experience - Dorothy

After I backed into a truck and put a large dent in my Accord's bumper, I contacted Bezema about fixing the damage. Their estimate was very reasonable. When I got the car back I found they had also fixed a scrape that one of my co-workers put on my car when pulling out of our employee parking lot. I didn't have the scrape when they prepared the estimate. I found my car had been vacuumed when I picked it up, and it looked great inside and out.

I recently had a great experience buying a GMC box truck... - landrymechanical

I recently had a great experience buying a GMC box truck here. From the initial phone call I had with the sales person, Ralph, I knew I was at the right place. I got a great financing deal with warranty, they fully prepped the truck including inspecting the vehicle, then delivered it to my shop the next day. I’ve been buying Fords for the last 10 years, but unfortunately the dealership I’ve been using has gone downhill. I got5 new 2021 ford vans this year, two of which had defective parts, I had to wait 3 months for a e brake cable that was defective. I will 100% be shopping with Baker the next time I have a need

Wonderful salesman. Accommodated every need we had and... - mike_bishop82

Wonderful salesman. Accommodated every need we had and worked around the budget desired. We took our time with their selection and left happy. Thank you!

Worst dealership ever. Rush to finance. Thought I got... - honest review

Worst dealership ever. Rush to finance. Thought I got my dream car and I bought I a nightmare, Wouldn’t recommend ever going there. Maureen Foley is manipulative and fake

My husband purchased his car, from the beginning they... - Kds18

My husband purchased his car, from the beginning they promised to deliver their customer service assisting with multiple needs. If the car had issues, and if there was ever any paperwork that was to be done they would resolve. The cars panel started to light up after weeks of purchase (tire pressure, engine light, oil light etc). The car was brought back to the dealership more than 5x with no other options besides a scan to see if there was any issues. We ended up returning the car and resolving it with the bank. It's been a month since we returned and they still have not cancelled the plates. We call leave messages no return. I feel like they just wanted to sell cars and have their end all set and careless about the customer when its time to resolve an ongoing issue. I don't recommend this store. They need to prioritize their customers, resolve issues, and offer options like many other companies do.