Came here around 6pm after work. - Joseph-USMC0331
Came here around 6pm after work. Spoke to Juan, who let us know he was newer to the dealership. Me and my fiancé were looking at the Sante Fe Limited, we test drove a comparable model, and sat down. After initially saying we weren't looking to leave in one tonight (they close in an hour at this point, 8pm) he suggested we look at some numbers anyways. After showing them to us, and going back and forth briefly, things quickly became heated as Juan started actively ignoring us or our questions, positionally arguing trying to make any offer we made look stupid or ill-informed, and at that point refused to shake my hand as we tried to leave. Instead gets up to get a manager. Now after closing time, this manager comes up again telling me an astronomical number just the same as Juan. After trying to refuse over and over and leave, they both kept pushing until I literally had to tell them 'be a man, be respectful, shake my hand' as I was standing to go. After doing so being as polite as I could be at that point, the manager blurts out 'Im not calling you back buddy, call me when you calm down'. Meanwhile, within 24hrs, next day we went to Circle Hyundai in Shrewsbury NJ, got the same car we wanted at an even better price than I was originally pushing back for. Needless to say, steer clear of this place, look at dealer sales and satisfaction scores, there is a reason this place isn't winning any awards. On the contrary, highly recommend Circle Hyundai, decent people, normal conversations. Also recommend the Sante Fe, calligraphy or limited, now having one in the house already one night - I can see we picked the right car :)
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