19 New Jersey BMW Dealers

We had an excellent service experience at BMW of - ozr

We had an excellent service experience at BMW of Bridgewater for a scheduled car maintenance service. Excellent work has been done efficiently and professionally. Thank you our service advisor Andrew Kleczynski and everyone in staff, who serviced our car. Inna Z ozr008@yahoo.com.

Sales associate was professional and respectful. - CFORNAL

Sales associate was professional and respectful. Finance office wasn't overbearing but very professional. Overall relatively pleasant and efficient process.

the whole team was very professional and made the process - Catherin Zapata

the whole team was very professional and made the process super easygoing! would recommend this dealership, staff is friendly and makes sure to take care of you!

Four tires. - Osama ElHelw

Four tires. One photo shoot. Zero time. Sean Dupery and the M5 Pitstop team at BMW Ramsey NJ delivered a rapid service miracle and saved the day. If you drive an M car, this is your crew. Fantastic Teamwork! Osama ElHelw

I couldn’t recommend BMW of Springfield more what an - Jessica Pollard

I couldn’t recommend BMW of Springfield more what an amazing experience and couldn’t be happier with my new car. Big thank you to Steve who made the whole process incredible and Matt who helped with everything technology wise what a great team! Thank you!!!

Charles is the best! - Christina

Charles is the best!! A pleasure to work with and very knowledgeable. Everyone at circle is so kind and welcoming, it made the process very quick and easy. Highly recommend!

This is my 2nd time dealing with buying a BMW and Melvin - sandy.sharp

This is my 2nd time dealing with buying a BMW and Melvin is excellent dealing with him. Then when I came back the next day Melvin went home sick! I did g have a scheduled time with him! Angelo jumped right in and was excellent! Working with both of these guys we’re awesome! I will always refer to Turnersville BMW.

My recent service at Park Avenue BMW was excellent. - Mentormusaj.3

My recent service at Park Avenue BMW was excellent. Larry is very helpful. I’m happy with Park Avenue Bmw service

Tom was very easy to work with; no pressure; helpful and - TRISHROWEN1965

Tom was very easy to work with; no pressure; helpful and genuinely a nice guy!

I have been fortunate enough to have gotten to meet and - Jmichaelshannon

I have been fortunate enough to have gotten to meet and work with Abi Posada at Roxbury BMW. Abi always knows my name and works very hard to take care of not just my 2021 x5 but me as well. Always available to answer questions, and have answers for me even if she has to confer with others. Thank you Abi and Roxbury BMW. Thank you!

Exceptional customer service. - Deon

Exceptional customer service. Very responsive! Sales team very thorough and client focused! Overall experience was very positive!

Very polite, courteous, knowledgeable and returned my car - robertoelcheguevara69

Very polite, courteous, knowledgeable and returned my car on time, with a complementary car wash, would definitely recommend it

Our experience was exceptional from start to finish. - Florence Salmeron

Our experience was exceptional from start to finish. The team demonstrated a genuine commitment to customer satisfaction and exceeded our expectations throughout the process. We couldn’t be more pleased with the service we received. Joseph, our agent, was outstanding, professional, knowledgeable, responsive, and truly a pleasure to work with. We highly recommend him and the entire team.

Wanted to take a moment to mention the experiences I've - ryan70105

Wanted to take a moment to mention the experiences I've had with my service advisor, Anthony. I purchased a BMW from a different dealership not affiliated with them at all. From the first visit, Anthony went out of his way to treat the situation almost as if I had purchased it there. There was never a moment of "this isn't our problem" or "we didn't sell you the car". Everything was professional and accommodating, above and beyond my expectation. You may be able to get work done cheaper with an independent shop, but you will have a hard time matching the experience here. If you have an issue that you can't quite figure out, highly recommend bringing it here. I've been here 4 times now, to the point where I feel as though most places would have gotten frustrated with the situation, but I was reassured all the way and felt welcomed. Keep up the great work! Will Def be back.

I rarely write reviews, but my recent experience at this - Shirley.bigord

I rarely write reviews, but my recent experience at this dealership made me feel that my business simply wasn’t valued. As a single woman who owns two BMWs—both purchased from Park Ave BMW—I’ve always been treated with respect, professionalism, and genuine care. Unfortunately, my experience at Edison BMW was the complete opposite. On Saturday, June 13, 2026, I hit a pothole, and my run‑flat tires couldn’t save me. I had my BMW towed to the nearest dealership, which happened to be Open Road BMW in Edison—about an hour from my home. After arriving around 1:30 PM and checking in, I was immediately told they were short‑staffed and would not be able to fix my vehicle until Monday. I was also informed that they had no loaner vehicles available until mid‑July, meaning I would have to figure out my own way home. During check‑in, I explained to Katelyn—my assigned service contact—that I had purchased BMW tire and wheel insurance through Park Ave BMW. Instead of reassuring me, she told me she was unfamiliar with the coverage and had “never heard of it.” That comment alone left me unsettled. I trust BMW as a brand, and hearing a BMW employee dismiss BMW‑issued insurance did not inspire confidence. Later, she informed me that even with my insurance, I would still owe $102. The issue wasn’t the amount—it was the lack of clarity, support, and professionalism throughout the process. Because of the FIFA World Cup and the NY Knicks Championship celebrations (Go NY, Go NY… Go!), traffic and surge pricing made Uber rides extremely expensive. A trip to pick up my car would have cost over $100, so I planned to return on Saturday, June 20th, when fares would be more reasonable. Before I could do that, Katelyn texted me stating that I would be charged $150 per day in storage fees if I didn’t pick up my car by 2 PM the next day. This was after the dealership had already been paid $484.76 by my insurance, and I still owed the $102 balance. Again, it wasn’t about the money—it was about the complete lack of empathy, flexibility, and customer care. In short, I left this experience feeling sad, frustrated, and deeply disappointed. I truly wish I had never had my car towed to this dealership. I miss Park Ave BMW and the level of service they consistently provide. Edison BMW made me feel like my business didn’t matter, and that is something I will not forget.

Very POOR customer service AFTER purchasing the vehicle. - Chet

Very POOR customer service AFTER purchasing the vehicle. Two things. Firstly, the amount of time it took to purchase the car. The salesman (Carl) who i believe is also a type of manager was distracted throughout the process with meetings and phone calls which increased the time spent at the dealership exponentially. I am there to buy a car and leave, not wait for your 10 o clock meeting to be done, phone call with wifey etc. So i believe a 2hr transaction wound up being a 5/6 hr transaction. Completely unnecessary. Second issue was with the license plates. I was getting out of state plates and know that it may take a bit longer than usual. No problem, I have a 30 day temp plate. So after about 2 weeks i call to inquire and i am told by the secratary, "dont worry we will call you when they come in". Ok fine. Fast forward 5 days before plates expire. I call again , same thing , we`ll call you etc. 2 days before expiring. I call and explain, hey i dont want to bother but whats going on with plates. This is on a saturday. So I am told title person is not here to day , and they guy who sold me the car is not there but someone one will definitely call you today! I was also told that if i get a ticket they will pay it. Monday comes and still no call , no plates. I call as its the expiration day. I tell the secratary no one has contacted me as promised and that i want to speak to manager or title and registration person about this. Basically, if they dont have the plates at least give me another 30 day temp plate. Let me know what i can do. Instead of allowing me to speak to someone in charge, I am told that "they don`t really take transfers"...What??? This is on May 12. Expiration day. This is what im being told, oh xxxx naww. I got in my car and drove back to the dealership and asked to speak to someone, now in person things were different. The secretary AVA was helpful went "upstairs" and spoke to someone and came downstairs with my plate and registration which was dated May 11th. My question is if it was there May 11th why no phone call??? on the 11th and Why did I have to come in person to make something happen if the plate was there all day? THIS IS UNACCEPTABLE. Just because someone purchased the car doesnt mean the service ends. This is exactly how to go out of business.

My sales rep, Brian, replied to my email stating I found - Rt9377

My sales rep, Brian, replied to my email stating I found a lower price as " bad business ", supposedly agreed to match price. I guess me doing homework amounts to bad business...The GM agreed to reimburse for trip made there from Connecticut to sign paperwork, never received payment. I was given temporary plates which later expired . I emailed business manager asking when plates might arrive, told not to speed or run any lights which is ridiculous, if plates are expired then car is towed without running lights or speeding. I had to take Lyfts to and from work in mean time. I won't buy from here again.

I bought my car there, but would not buy another one. ... - InstantCarma

I bought my car there, but would not buy another one. The service department has, shall we say, a credibility problem. On 3 different occasions I called to obtain quotes for service work and parts. Each time they quoted me one price, but then tried to charge me a higher price once the work was completed -- even when I had the original quotation from them in writing. Then, they gave me attitude when I actually expected them to honor the prices that they had quoted to me in the first place. BMWs are great cars, but I would never again buy one that was not within BMW's full-maintenance included, bumper-to-bumper warranty period unless I knew a very good non-BMW german car mechanic.