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No issues. Got there, they took car in and was done when... - triciad
No issues. Got there, they took car in and was done when they said it would be. And the distancing was good and they had disinfectant too. Very safe. Thank you
Top Reviewed Service Specialists At This Dealership
Awesome, did a great job in helping. Would highly... - jiacovelli20
Awesome, did a great job in helping. Would highly recommend to any friends or family. Good good good good good good good good good good
Certified Parts Advisor
Certified Service Advisor
ABSOLUTELY THE QUICKEST ANSWERING OF THE PHONES FOR... - dhill1503
ABSOLUTELY THE QUICKEST ANSWERING OF THE PHONES FOR SERVICE DEPARTMENT. OUTSTANDING SCHEDULING AND CONVENIENCE OF APPOINTMENTS. EVEN 2 VEHICLES BACK TO BACK. BROUGHT 1 JEEP IN FOR ABS ISSUE, ORDERED THE PART AND IN WITHIN A DAY. SCHEDULE NEXT DAY FOR MY AVAILABILITY AND THEN SCHEDULED A RECALL THAT HAS BEEN OVERDUE, DUE TO THE PANDEMIC. NO ISSUES AT ALL IN BRINGING BOTH JEEPS AND SERVICE DONE IN A VERY TIMELY MANNER. WAITED FOR THE VEHICLE ONLY APPROX 1 HOUR.
AND I PURCHASED 3 JEEPS AT A VERY REPUTABLE BUSINESS BUT THEIR SERVICE IS IN NO COMPARISON TO LUCAS. THANK YOU TO MIKE AND BOB AND ALSO FOR THE WARM PRETZELS IN THE WAITING LOUNGE.
Always A Pleasure. I Have Been Getting My Families Cars... - flyertomm
Always A Pleasure. I Have Been Getting My Families Cars Serviced At Atlantic For About 4 Years Now. Always Quick And Fixed Right The First Time .
Excellent Service! Staff friendly and kept me informed of... - Mzmilo
Excellent Service! Staff friendly and kept me informed of the status of my service. staff reached out after to ensure service was completed to my satisfaction.
Service and Parts Director
Went there to service my vehicle. Was taken care of by... - YPerez26
Went there to service my vehicle. Was taken care of by Michael P. whom was courteous and professional. Will continue servicing my vehicle at Buhler’s !
Anthony was the best 😁😁he gave me a fantastic deal. He... - Antoniaguerrier
Anthony was the best 😁😁he gave me a fantastic deal. He listened to my wants and needs. When my husband was abusive, he was my therapist. He also helped me to find a car when I had limited funds. Thank you Anthony.
Great Service from Service Department - nm
Great service experience. There was some initial confusion regarding my third party extended warranty and Lori in the Service Department went the extra mile to help straighten everything out. Would definitely recommend. Thank you Lori!
Excellent service while I waited onsite. Service kept me... - ewittbrodt30
Excellent service while I waited onsite. Service kept me informed of necessary maintenance to keep my car running at peak performance. Much appreciated. A loyal Mt Ephraim customer.
Body Shop Technician
Key Replacements - Stephanie Wimmer
You all made replacing lost keys easy. Thanks to Mike Ferrante and the team for making sure the needed parts were available before I came in and for expediting the process once I was there! It made a tremendous difference in our current state/national crisis where we are limiting social contact.
Working with Rachel and Jason is a pleasure. They go out... - Nick
Working with Rachel and Jason is a pleasure. They go out of their way to make sure both me and my truck are always taken care of.
Went to Pine Belt for service on my Wrangler. Could not... - ckearns3
Went to Pine Belt for service on my Wrangler. Could not be happier. Mike and Mark are true professionals. will be doing all my service there from now on
Service was convenient, and reasonably priced. Fast... - CAROOS
Service was convenient, and reasonably priced. Fast service, Joan kept in contact with me, keeping me up to date on progress. After all service was done, they even washed the car and armor all on the tires. Highly recommended.
Lester Glenn Jeep Happy Ending - LorenzoF
On 1/20/20 I went for service and I suggested a solution for the spare tire kit which is still on backorder from Jeep Mopar. Kerry Monica took my suggestion to the General Manager and 2 days later Lester Glenn Jeep gave me a Full Size Spare and Matching Rim for my Compass. Kerry and the General Manager made my problem go away.
I am very pleased with DeCozen's Service dept. They have... - RADIOWOOSE
I am very pleased with DeCozen's Service dept. They have always taken good care of me and my Jeep. I have been there for an emergency 2 Saturday's in a row and they did their level best to take care of me and get my Jeep back on the road.
Jennifer was knowledgeable and polite to deal w/ when it... - dawniern14
Jennifer was knowledgeable and polite to deal w/ when it came to buying my Jeep. Buying a Jeep Wrangler has been a forever dream of mine for the last 20 years. My experience w/ Pelligreno and Jennifer T.was nothing but smooth from start to finish. I’ll definitely be a return customer.
ABS and 4WD Sensor Failure Repair - Mike from Nantucket
One of the best experiences at an auto dealer ever!! We were strangers to their community and were treated like locals. Issac, another young man and most of all Tom PaPa, genial with a great sense of humor made us welcome right away. While they worked we were driven to and from a diner so we could have breakfast. A very friendly driver and a surprisingly good diner. A walk through with Issy to update ourselves on the new Jeeps was friendly and stress free even though he knew we were not local. All in a two and a half hour envelop from walk in to drive out. And the price was half of what we were guessing! Oh! And the car works great! A stress free six hour, drive back to Cape Cod.
Mike and Judy Wodynski
Satisfactory resolution - chaqjour
I recently had a flat tire, as usual occurring when I really did not have time to deal with it. Anyway, i had to rent a vehicle while my tire was ordered and replaced. I initially had a rental bill that I considered excessive for merely a tire replacement. I took my matter to the service manager, who agreed to split the bill with me. I thought that was quite fair and am glad to do business with a company that is willing to meet me half-way. GOOD JOB!
Awesome experience wither dealer from A-Z.Aleksey was... - Satisfied
Awesome experience wither dealer from A-Z.
Aleksey was patient with me. Allowed me all the time I needed. After drake followed up to ensure my satisfaction!
Just made an appointment for my 2018 Jeep wrangler.... - james.mcnally0026
Just made an appointment for my 2018 Jeep wrangler. Cynthia and Joe could not have been more professional and helpful. I look forward to my service visit and I am confident the will be able to fix my vehicle.
Excellent Customer Service specially from Junior. I was... - jennymolina12
Excellent Customer Service specially from Junior. I was buying a Toyota CHR there and he was excellent very good person. I’ll recommend fríends to go with him.
Great service John Smith - macy25
Took my jeep for an ongoing issue. John Smith in service got it fixed and under warranty, He is an asset to your service department.
Just had a first oil change on a new used car. With... - Tom
Just had a first oil change on a new used car. With directions from my salesman (Tony). All were friendly and professional. Car wash great
My experience at Lilliston Dodge with staff Julio... - Albert S
My experience at Lilliston Dodge with staff Julio Reyes,John and Jay getting me into a truck that I am extremely happy with was very good
Julio helped me understand the whole process and the workings of the entire truck.I am very satisfied with the outcome of my purchase.
Thanks again to all,Albert S.,Pa.
We brought my daughters new to her 2012 Wrangler in for a... - Angela T
We brought my daughters new to her 2012 Wrangler in for a recall. From my initial call I knew Rossi was the way to go! The service department was super friendly. Buddy was so helpful in answering a couple questions we had and made the process super easy! The lounge/waiting area was really comfortable and the service was done quickly! We will definitely be using Rossi for our service needs. Thanks!
Fabian Nunez is a top-notch service advisor. He takes the... - admannj
Fabian Nunez is a top-notch service advisor. He takes the time to listen to customers and goes above and beyond to ensure a high level of service. I truly value his role in having my vehicle serviced.
I bought my challenger for oil change and some service... - Taraconsidine1
I bought my challenger for oil change and some service issues. Service tech Mike Falcone recommended an oil change package that saved me money very economical. I had turn signal issue that required the tech to go thru the computer and electrical system they changed the module. I forget to tell Mike my tire pressure alert come on the techs fixed anyway.Mike informed all parts and labor were free and covered by my warranty he called me and informed about my repairs. Very pleasant experience thanks
The folks at the dealership are super friendly - great... - Mlankau
The folks at the dealership are super friendly - great people very limited by the investment this company makes into their service department. They seem overworked and the company is experiencing turn over. getting a service appointment is challenging at best, not the service advisors fault though.
Their service area is in dire need of updating - quality of work and dedication to their customers is good. I was going to purchase another high end vehicle but I am thinking about going with a TESLA - no service required for that vehicle and Tesla is light-years ahead of the car industry.
My recommendation to the dealership is as follows.
1. Update your service area
2. If someone purchases a 60,000$ vehicle give them a great service experience like Audi and other foreign car manufacturers do. You are light years behind their service areas
3. Allow you service advisors to build a relationship with your customers and give them offices and some privacy - I am not interested in hearing customers complain about their car issues when I bring my vehicle to be serviced.
4. have adequate staff to support the vehicles you are selling - or break out into a partner ecosystem where you provide and off campus experience to help accommodate the volume of service your vehicle sales require
I said yes to recommend the service center because they have amazing people working there - and this was to be meant as constructive criticism not to knock the folks working there who do their best every day for their customers. they deserve better.
The best dealership around! Jim was my salesman and was... - Alexaracioppi
The best dealership around! Jim was my salesman and was able to find me my dream car. The staffs friendly & professional, I won’t go to any other dealership from here on out. Thank you for all your help and making this possible for me! :)
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