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Mike was very helpful during the sale from start to... - Yigit
Mike was very helpful during the sale from start to finish. He never made me feel that I don’t speak English very well. If I decide to buy a car again. It will definitely be my first place to visit. Thank you Gastonia Jeep and thank you so much Mike Gomes!
Top Reviewed Specialists At This Dealership
The salesman went above and beyond to help us with buying... - lestes0
The salesman went above and beyond to help us with buying a car for our college bound senior. He took the time to go over the car and make sure we knew how to use the features.
I had a great experience when buying my new Jeep Cherokee... - Megankimbro1230
I had a great experience when buying my new Jeep Cherokee a few days ago. Everyone at auto star was wonderful and very easy and helpful to deal with. Greg was very very helpful helping me pick out the right jeep for my needs. Thomas in the service department was helpful explaining the different types of warranties that I could get on my new car. Rodney was very helpful getting all my paperwork done in A timely manner. Thank you guys love my new Jeep!!!!!
Sales & Finance
Commercial Fleet Business Link Manager
This is a great dealership! Josh and Jasper are great!... - RCRHENSLEY
This is a great dealership! Josh and Jasper are great! They always make time for us. Got last 2 jeeps there! Nice waiting room too!
Maggie and Tony did a phenomenal job helping us get our... - fedex201152
Maggie and Tony did a phenomenal job helping us get our new Jeep! It was one of the quickest from start to finish that I have ever been involved in
Internet Sales Manager
All this guy's did a great job could not ask for better... - vkcarter53
All this guy's did a great job could not ask for better service from All involved in my trade deal from the finance officer to the salesman to the manager best service I ever had a great bunch of people thanks
Great atmosphere..dan was eager to show my girlfriend and... - Slick ride
Great atmosphere..dan was eager to show my girlfriend and I the car we had our eye on.he acted like we own the car already..he took his time in showing us the car features and answered all our questions..he said let's get a dealer plate and let you take a test drive . He said you can drive it now and see if u like it..we were shocked for him to let us do that. I came back next evening and everything was approved. He said fred the bank is going to pay your jeep off so u would only have one car note..Dan was awesome. I would recommend him and national dodge to anyone looking for an automobile ..thanks to all of of you. Fred and Donna.
You did a great job with us Travis thanks so much......... - timmorgan940
You did a great job with us Travis thanks so much...... Tim and Cecily Morgan we are so happy for the help getting us in the right car
I brought in my newly purchased 2020 Ram Laramie/Route 66... - etdahl
I brought in my newly purchased 2020 Ram Laramie/Route 66 Customs (2500) miles and was having issues with my 4 WD system. Called the Service Department and Joh Powell was efficient in getting me in that same day, diagnosed the issue and ordered the part. I came back the very next day and he had me in and out in a matter of 30 minutes! John was the model of EXCELLENT customer service and communication! Kearnersville RAM is the only place to buy and have your new truck serviced! A well oiled machine for sure! Keep up the great work John!
My experience at Crown Dodge was great, the staff was... - JohnB
My experience at Crown Dodge was great, the staff was truly professional, work with us to ensure our needs were met, I would recommend them to everyone.
Great Customer service and love my jeep. - Chad Grayson
Bought a 2020 Jeep Sahara in July. Great service and smooth process. Never felt pressured. Will continue to promote Crown to other friends! Kevin in sales was awesome!
On October 31, 2020, I brought my 2015 Nissan Altima SV... - AriOgoke
On October 31, 2020, I brought my 2015 Nissan Altima SV to Capital Chrysler Jeep Dodge for routine service. I have been doing this for a while but put off doing so due to COVID-19.
Mr. James Kinney, the Service Representative who checked me in was professional and pleasant. He took the time to explain what was done and what else needed to be done. I am deaf and really appreciated his help. I will continue to use CCJP service.
Great experience buying a certified pre-owned! Everyone... - Jdhudson7
Great experience buying a certified pre-owned! Everyone was very kind and honest. The process was relatively quick and painless. Would definitely recommend to others.
I have purchased 40 vehicles in my lifetime and this has... - David Iannuzzi
I have purchased 40 vehicles in my lifetime and this has been a very pleasurable experience. Alex Pablo was my salesperson. He is a regular guy that I found to be honest, sincere, and keeps his word. He is very easy to converse with. We did most of the buying process by email, as I am from out of state, so I was in and out quickly. He was prompt in getting back to me, answering al my questions. The GM checked with me a couple times to make sure I was happy, and the finance manager was very personable and processed the numbers and explained everything so even I could understand. There was no stress whatsoever, which is rare when buying a vehicle. I got a great car at a fair price. Alex stayed late to make sure I got on the road safely, explaining what all the buttons do, and followed my to a gas station to fill up my tank. I had fun buying my dream car and was not nervous at all.
Wonderful service and professionalism by everyone who was... - JQ
Wonderful service and professionalism by everyone who was involved with my vehicle purchase . I would highly recommend this dealership to anyone potential customer . I would return to purchase another vehicle.
Great experience, very helpful and easy to work with.... - Charles M.
Great experience, very helpful and easy to work with. Was offered a very fair deal from the beginning. Willing to answer many questions over the phone and via email.
I always like to acknowledge those that exceed my... - Skeeterdawg
I always like to acknowledge those that exceed my expectations. I brought my Ram truck because I had a leak that I thought was from my windshield. They immediately took it at my appointment time, found the leak was from a plugged moon roof drain and I was out of there in less than 30 minutes. The service associate was very polite, friendly and professional.
My first visit I thought this place is awesome. Until I... - ruffhurricane
My first visit I thought this place is awesome. Until I got home and we looked at the new part was the wrong color. No problem I'll be going back for a recall soon. They can address it then. Received the call that the parts were in. Set the appointment arrived got the recall done, drove 52 miles Check engine light. wrong color grab handle now a check engine light flashing. Called to inform them of my issue.
Over heard a conversation a customer. Having issues with his Jeep shutting off in traffic. (Sunset Rocky Mt. NC. ) He was told it was nothing they can do. This man is (State Trooper) wow.
Update check engine light was caused by the aftermarket K and N Filter I installed !
Paul was great to work with. He had everything ready for... - zaxattax89
Paul was great to work with. He had everything ready for when I arrived. I got the exact vehicle I was looking for at the price point I wanted to be at. Can't say enough good things about my experience.
Our sales person, Karen Bedasee was amazing doing all she... - alwayshope2
Our sales person, Karen Bedasee was amazing doing all she could to accommodate us in the purchase of our new 2020 Chrysler Pacifica Touring. Thanks Karen!
We also want to thank Steve Davenport and Brenda McElrath too.
I knew when we walked in the door we were going to buy... - Amy
I knew when we walked in the door we were going to buy the Subaru advertised, been looking for a year. What we did not know was a fabulous young man named Jared was going to made it happen in a heartbeat! No troubling salesman. We asked, he delivered!
Did I mention how handsome he is?
Awesome customer service! Had the best car buying... - andrea.haider
Awesome customer service! Had the best car buying experience. From North Carolina to North Dakota they made it very comforting to purchase this vehicle. 100% worth buying from them.
This is a little belated because we purchased our Jeep in... - Jeep Owner
This is a little belated because we purchased our Jeep in February but it still bothers me the way the sale went. We purchased a very expensive used Jeep Unlimited with the dual top option. During the test drive and negotiations it was discussed how nice the soft top would be with us living at the beach. After getting home with the Jeep it was apparent over half of the soft top components were missing. The dealers remedy to this was to give us 150 dollars back when the top was going to cost us over 1500 dollars. What we came to discover was the manager knew the top was incomplete and did not reveal that fact to us or the sales person. Very disappointed and they have lost all my future business
Service appointment was on time and the work completed... - jonlivers
Service appointment was on time and the work completed and the car was ready as promised. I would recommend Welford Harris for any new or used purchase or service! I have used them for over 17 years and have purchased both cars and trucks from them with excellent service on all of them!
Recall Service, 2019 Ram 2500 Diesel - crowells110
Dealer where I purchased the truck for what ever reason could not get the transmission part that needed replaced under recall. I called the 800 number on the recall notices, Patricia found what I needed at Deacon Jones in Smithfield. I also purchased some exterior accessories from DJ.
Everyone was polite and the recall items were taken care of, even though I did not purchase the truck from them.. A few days later i had them install accessories. Thought the price was a bit steep, though the job was done well. Deacon Jones will get my future service needs outside what was offered included with the new truck purchase..
Mr Calvin was a joy to work with. If I am ever in the... - Jmsw0504
Mr Calvin was a joy to work with. If I am ever in the market to buy again I will not hesitate to contact him.
What I like the most was their patience and their... - Jamail B.
What I like the most was their patience and their willingness to work with me despite me being out of state. Communication was A1 and I got all the information I needed. I would highly recommend them to anyone I know in the market for a new vehicle.
Vanessa was a friendly salesperson and helped me find... - Kevinrw74
Vanessa was a friendly salesperson and helped me find truck I wanted. Dealer did not negotiate on price. Truck had burned out break light dealer did not fix. Had questions about bed cover that dealer would not answer due to saying it was aftermarket product yet bed cover is made by Mopar. Can't say I would buy again there.
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