Wonderful Experience-TMW - TMW
Had a wonderful buying experience at Gastonia Chrysler/Dodge/Jeep/Ram. My salesrep was Kaleb McCaslin who was such a pleasure to work with. Absolutely no pressure from him and went out of his way once I had purchased the vehicle to make my buying experience great. He helped with the detailing of the vehicle and kept checking to see if I needed anything at all while waiting. He has a wonderful personality and commitment to his customers. Kaleb made sure I knew everything about the vehicle before I left the dealership.He really loves his job. I highly recommend both the dealership and Kaleb.
Top Reviewed Specialists At This Dealership
I was treated like family. - patty44cake
My salesperson, Teresa, greeted me and made me feel very comfortable. She questioned me about my "wants" and added questions to help me define what it was that I was looking for in a "new" car. Her suggestions when I was unsure helped me make my selection. I was never felt rushed to make a decision and allowed time to have my daughter's and son-in-law's opinion as well. Mr. Perry greeted me on my second day and we had a very pleasant conversation about our lives in general. More of the family feel. Other salespeople on the floor greeted and conversed with me while Teresa was working with the "paperwork", one even inquired if I would like something to drink and returned to me with a bottle of water. Chris in financing was enjoyable to talk to and made sure that I dotted all the :i's" and crossed the "t's" when I signed my papers. I received lots of instructions from Teresa about the features of the car as well as encouragement to call her whenever I had a question. A follow-up call was made the day after I completed my purchase. I feel assured that my contact with the dealership will continue should questions or problems arise as well as reminders of needed servicing.
Excellent Dealership - SH2019van
After taking my vehicle to the service department for the last couple years and being extremely satisfied. When I decided it was time for a new vehicle I automatically checked out the inventory at Waynesville Auto Star. The salesman, Mr. John Buckner, patiently helped me by answering all my questions and concerns in the selection of my new vehicle. Thankfully, to Mr. Buckner and Dan (in finance) the paperwork process was extremely fast and efficient. I will purchase any future new vehicles from Waynesville Auto Star and will recommend this dealership to all family and friends. Thank you Auto Star and especially Mr. Buckner for my new vehicle. I love it😊😊😊!
CDJR Sales Manager
David Neal is the sale consultant you need to ASK FOR! - Dr Tuttle
Thanks to David Neal! He makes buying a new car enjoyable. David just helped me get my new 2019 Jeep Cherokee Trailhawk. I would diffently call on him again if I needed another vehicle. He will help you all he can! Thanks again David Neal!!!!
Great experience! - Blalocks0113
Kevin and Dustin were wonderful! They both went to work immediately to find a used vehicle that worked well for us, as well as one that fit within our budget. We couldn't ask for better service...we'd most definitely recommend Stanly County CJDR to anyone looking to buy a new or used vehicle! Thanks again, Kevin and Dustin!
Perfection in caring the Customer - firstname.lastname@example.org
My experience in dealing with dealers for many years, WestGate dealers especially Paul Hayes is quite different in excellent customer service. He is a wonderful person dealing with customer especially his patience.
Commercial Vehicle Manager
Certified Sales Professional
Awesomeness - Ebbyscandy
This was my first new car buying experience & Mr Washington was the best man for the job. So patient & informative! The whole team was Awesome! The manager was enthusiastic. The finance team kept me on my toes & laughing. Everyone was patient in dealing not only with me also with my father. Keffer Chrysler Jeep Dodge Ram was the best car buying experience, new or old, I've ever had!
Certified Sales Consultant
Sales and Leasing Conslutant
Very satisfied. Maggie’s the best! - RisaBlair
We were being very selective and came in on several occasions before we made a final decision. Maggie and fellow staff were very patient, friendly, flexible, and accommodating. I couldn’t be happier! There were a couple of stains and they got them out and made the car look brand new! My friend bought a truck from Maggie a couple of years ago. Lifelong clients! Can’t recommend highly enough!
Great people and great value - Justin S.
I purchased vehicle #8 and was able to get a great trade-in value for the purchase. The sales department was willing to go above and beyond to close the deal. Thank you Mike, Jeff and Lorenzo. Also, Thank you Darrell Graham for taking care of all my vehicles.
Commercial/ Fleet/ RAM Certified Agricultural Dealership Coordinator/ Business Link Account Manager/ Sales
Excellant Job! - Kevin/dodge/guy
Thomas Defeo was my service advisor and he was outstanding! Tom kept me in the loop throughout the diagnostic and repair part of my service visit. This is exactly what I want during a service visit. Timely updates as to what they found out, how much repairs will be, and when my truck will be finished.
Thanks for the great experience.
New car buyer - New Scat Pack owner
Looking for a new Challenger, Westgate Dodge had a large inventory of several different versions of the Challenger on the lot. Was able to find the trim I wanted in the color I wanted. Test drive and the making of the deal was great. Jim our salesman was friendly and knowledgable and let this old MOPAR nut reminisce about the old days and not so old days. Car was detailed and full of gas when we left the lot. Would suggest this dealerships to anyone and if and when its time for another new Dodge I and my family will be back!
Amazing experience! - Bryanb
I traveled from Michigan to buy a 2018 Ram Promaster van from Allen Raines. Allen stayed in constant communication with me to ensure my travels were without incident and even picked me up from my hotel to get me to the dealership the next morning. Very professional dealership and staff. I would definitely make the trip again when the need arises for another vehicle. Thanks again Allen for the wonderful experience!
great - kayc
enjoy my time there great service always called me back help me to get the jeep I wanted thank you work with me very helpful
Always a pleasure - fuzpoo
my husband was well pleased with service and speed of service along with friendliness and professional way the service was taken care of . Thank you for a job well done.
Sales Professional - Putting your backside in the right ride!
Sales & Lease
new vehicle - ladyj1
all the salesperson were friendly and answer all our questions professionally. I would refer anyone to buy from this dealership.congrats to all those that made our purchase a success.
Great service - Holiday
Great people! Great service! Professional! Sorry I forgotten the lady who did a follow up call. But she was great too... Great communication! Recommend anyone to purchase here!
Commercial Sales Manager
Fast and professional service. - Jennis3715
Have been to this dealership twice for warranty recalls. The service advisor Carrie Bost was quick to answer questions I had concerning the recall notice. Carrie assisted me learning the scheduled maintenance chart and other items relating to my newly purchased used vehicle. Even though my purchase was at another dealership I will definitely have any repairs and service at this dealership. Carrie even went over oil changes specials that will assist in saving money. Great customer service.
Internet Sales Manager
Loved it best experience - Airborne218383@@
Nelson Rosado and Nelson Amarro help me get the deal I wanted and was very happy with rhe outcome, best car buying experience ever thanks
Answered all my questions - Bt
I was wondering what my options were for a lease with trading in my wife's car with negative equity and Bill answered all my questions honestly with no pressure to buy. If you are going there to buy or lease ask for him.
Great customer service - Lady dj
Kurt knew what was in the inventory and was very friendly. He found us exactly what we wanted. I would recommend my family and friends.
Great - Tim Newton
I had a great experience at John hiester,I dealt with misty betts,I would refer her to anyone, very honest , which it seems thats hard to find in the car buisness ,everything they told me was the same as it was when I got to there dealership, tried dealing with other ones and just very dissatisfied.I highly recommended this dealership,will be using them in the future, everyone was friendly and easy to deal with.
Great Purchasing Experience - Maggie H
If you need a new or used vehicle, go see Robert Fickett! He will shoot straight, and get you the best deal possible! I love my new Dodge Journey!!
Wonderful experience! Eddie Daye is the best! - Jeep lover 223
This was my second time buying a Jeep Grand Cherokee at North Point. I specifically asked for Eddie Daye because he sold me my first Jeep in 2012 and I was extremely happy with the experience. He didn't disappoint this time either. Not a typical salesman, he seems more like a good friend; always ready to answer questions and tell it to you straight. He took his time going over each new feature of the car we bought, even though I knew he had other customers waiting. I will definitely ask for him again when the time comes for another car. I highly recommend Eddie Daye and North Point for a great car buying experience!
Bill Barrows’ review - bbarrows17
My initial visit was having my Jeep towed in because of engine trouble. My son in-law recommended Black Said he had good luck there. DeShawn Robinson scheduled my truck for service. He was courteous and honest. I received an email from Mike Summers a day or two later. He offered some options if I was interested in a trade. We corresponded back and forth for a day or two. He worked very hard to get the kinks worked out. Remember, I live in Indiana. To me he went completely out of his way to help me make this transaction happen within my parameters and travel schedule. Chip, the finance guy also made me feel very welcome. These guys are good at what they do and it was very much appreciated. I will return when I’m in Statesville and when a need arises, I will contact Mike. Southern hospitality is awesome. Thanks guys!!!!
Speedy service - Lovemyvan
I brought my 2014 Chrysler Town & Country into Service for an oil leak in the engine. The service department was busy but the wait was relatively quick. I needed a part replaced so I was prepared for a long wait. But I was in and out sooner than promised and with children in tow, I could not be happier that it didnt take a whole day to get the job done. I also appreciate the separate play space for children to wait.
Nice to deal with - JAS
We did all over the internet by email and for most part all went well when arrived at dealership to exchange my trade for the newer truck. Had problem with registration but finally got straightened out.
Worst service center - Jbright406
As long as you pay them than they are happy. They don’t care about anything but taking your money. They look for every loophole to charge you more and more. Terrible. Salesman was great and helped from beginning to the end. Do t use the service department. They will over charge you
Outstanding service! - Herk2725
From start to finish this dealership offered the best customer service. They didn't have what we were looking at listed or on the lot BUT they found us the perfect truck in no time. Only hours later too. Our sales guy Aaron "Will" Williams was very patient, knowledgeable and answered all of our questions. We didn't feel pressured or rushed. Even after closing time, he stayed and worked with us. Want to thank also our Sales Manager Brian Coneal for is assistance and talking with my husband about the trade. As a truck family the trade was important to us. Thank you to their GM, Jacob Amos for his help as well. We were so happy with the dealership we went back the next day and bought a Hell Cat from Will. When you go in ask for Will. He was a pleasure to work with. Thanks to him and all staff that helped us out to make this a great buying experience. And we are proud owners of two really nice new rides.
Oil change service - AnneAddabbo
I went for an oil change. They took my car on time even a little bit early and the service was done very efficiently and quickly. I had purchased the previous time the 24 month package and they honored it without any question or hard time to find it in their system .
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