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Very polite and accommodating. Caleb was knowledgeable... - Jacob
Very polite and accommodating. Caleb was knowledgeable and patient with questions and answers. Would recommend this gentleman to work for you in your future purchases.
Top Reviewed Specialists At This Dealership
Greg Sessoms is awesome! He found me a car with... - alneudenb
Greg Sessoms is awesome! He found me a car with everything I wanted and made it happen within my price range. He is very friendly and great to talk to when experiencing the inevitably long wait from financing. We had 5 people in front of us for financing and waited until 9 PM, and Greg stayed with us the entire time, even though he did not have to. He brought us snacks and drinks to keep us comfortable while waiting. I can not reiterate enough his friendliness. I despise going to car dealerships because the sales representatives are always so aggressive and trying to force deals and cars on you that you do not want. BUT NOT Greg, he listened to me and what I wanted and found it, there was no attempt at convincing me to take some completely different car, there was no attempt to force me into the warranty that I asked to be removed, there was no belittling of me or subliminally trying to make me feel incompetent. A car sales is in the sales representative, and it was him and his personality that sold me on wanting to purchase my car through this dealership (despite having 2 other cars lined up). I drove 10 hours to look at a car that I found online and really liked, but could not stand the disrespect I received from the sales person, so I went to see Greg and loved him and the car he showed me and ended up purchasing a car here instead. If you go here I recommend you talk to Greg because he is the best, especially if you are shy like me and don't like feeling harassed and unheard. He even called me to see if my new car got me home safe after the 10 hour drive he knew I would be taking after camping in the area (because he cares and remembers you as an individual).
Sales & Finance
Commercial Fleet Business Link Manager
Excellent Customer Service!!! Highly recommend, best car... - Rhonda_brazzell
Excellent Customer Service!!! Highly recommend, best car buying experience. I have returned multiple times to purchase and highly recommend this dealership! Go see Gerald in Sales and James in finance.
I have purchased 4 vehicles from Lake Norman Chrysler and... - GS
I have purchased 4 vehicles from Lake Norman Chrysler and every experience has been better than the first and I don't even know how thats possible! The dealership, Donnie, and the entire sales team is extravagant and never ceases to amaze me!
Internet Sales Manager
Brand Ambassador / Sales Consultant
Good selection of cars great salesman they offer free... - sd1149pgfd
Good selection of cars great salesman they offer free drinks snacks etc. Also free coffee all while you wait overall I would give them a 10/10
This was my first purchase from Rocky Mount Chrysler... - WCARRIE45
This was my first purchase from Rocky Mount Chrysler Dodge Jeep, and it was the easiest purchase I have ever made..
Internet MGR/ Sales MGR/Finance MGR
Second truck bought from them. In and out in under 1... - joslinr
Second truck bought from them. In and out in under 1 hour. Fair price on the new one and a great trade-in value. Flexible, pleasant staff who worked with my moving schedule, heard my needs and concerns, and addressed them. I'll likely buy my next vehicle form them, too.
You did a great job with us Travis thanks so much......... - timmorgan940
You did a great job with us Travis thanks so much...... Tim and Cecily Morgan we are so happy for the help getting us in the right car
This was a pleasant car buying experience. I dealt with... - 67galaxiecliff
This was a pleasant car buying experience. I dealt with Amparo Velasco with internet sales and Frankie Peralta who helped me out at the dealership. They both went out of there way to make my drive in from out of town worth it. I highly recommend working with these folks.
I bought a Jeep Cherokee from M&L. Process was very... - Brandy418
I bought a Jeep Cherokee from M&L. Process was very simple and easy. The car was delivered to my home. Ask for Brandon, he will make the car buying process simple.
Quick service, friendly, very helpful , it was the best... - Waterfrontgeneral
Quick service, friendly, very helpful , it was the best truck buying experience I’ve ever had, they stayed late so that I could get the truck the same day,
Mrs. Bonnie ,Help me get a car in my name without a... - Olivera Winston
Mrs. Bonnie ,Help me get a car in my name without a cosigner, which was the best feeling. And I Love my car I'm excited, Thank everyone that had apart in making it happen.
Everyone was absolutely wonderful to work with, and they... - Jeremy
Everyone was absolutely wonderful to work with, and they made it very easy. I ordered a custom vehicle, and we were able to do nearly everything over the phone and via Internet. It was the easiest car buying experience I ever had, I would certainly buy from them again!
Very kind and friendly they went above and beyond. Would... - brianspeedy44
Very kind and friendly they went above and beyond. Would definitely recommend someone to buy from them. Our salesman Tyler was top notch. I will be a repeat customer
After 5 scam bags dealership around the country with... - Gayoso84
After 5 scam bags dealership around the country with stressful process finally i find capital chrysler dodge of garner NC. Process was fast professional no BS. Sales persons Jonathan Martinez was exelent also his manager. Just bougt a shelby gt350R 2019 with them and im so happy with car, process delivery etc. It was not my firts muscle car I'm been owned so i have experience in how hard is get this kind beast.but thanks god the all process with capital chrysler dodge was smooth and I can said i highly recomend this dealership for everyone. Thanks
Jamison helped me to get my new car at Cox Chrysler Dodge... - TJ
Jamison helped me to get my new car at Cox Chrysler Dodge Jeep Ram & he made it effortless! Outstanding customer service & I love my new car!
Big SHOUT OUT to the service guys at Jacky Jones Jeep in... - Diana
Big SHOUT OUT to the service guys at Jacky Jones Jeep in Hayesville! I had to talk to the office folks today, but first my husband and I rode our motorcycles to a nearby restaurant for lunch. When we came out, my husband's battery was flat. He sent me ahead to take care of my business at the car dealership, so I also went to the service department to ask for help or advice on jump starting a motorcycle. One of the guys there (whose name I wish I remembered!) followed me back to the restaurant with a jump box, helped my husband reach the battery of his bike (underneath some things), and got it started... and charged us nothing! Such a generous gift of his time and the store's equipment! So... Jacky Jones guys... y'all are the best!
ALSO... I bought my car from them two months ago, and it was a great experience! Good deal on a practically new Jeep Renegade with only 5000 miles on it. Saved a lot and got a really nice car.
My first visit I thought this place is awesome. Until I... - ruffhurricane
My first visit I thought this place is awesome. Until I got home and we looked at the new part was the wrong color. No problem I'll be going back for a recall soon. They can address it then. Received the call that the parts were in. Set the appointment arrived got the recall done, drove 52 miles Check engine light. wrong color grab handle now a check engine light flashing. Called to inform them of my issue.
Over heard a conversation a customer. Having issues with his Jeep shutting off in traffic. (Sunset Rocky Mt. NC. ) He was told it was nothing they can do. This man is (State Trooper) wow.
Update check engine light was caused by the aftermarket K and N Filter I installed !
Professional sales associate (Sam W), he was very... - Paulette
Professional sales associate (Sam W), he was very knowledgeable about this vehicle. Was looking at a replacement for my Dodge Durango but liked the Jeep Grand Cherokee Summit better. Good vibe, ease at purchase. Would recommend this dealership to others.
The service was good the wait was not long I even bought... - Charleneduncan_08bingo lady
The service was good the wait was not long I even bought my car from them would recommend them to a friend or family member
Terrible customer service! Visiting Boone when check... - oglejanie
Terrible customer service! Visiting Boone when check engine light came on my renegade, said to come back in 5 wks & they would tell me what was wrong! Went to Advance Auto where the guy took his little checker & diagnosed the problem in 5 min.
I would not trust this dealership at all they screwed me... - Icemane
I would not trust this dealership at all they screwed me over hard I did not do my research before I bought the vehicle. Kelley blue book value of the car is between $13,227 - 15,380 and they sold it to me at a grand whopping of $19,613.40 please take this as a warning if you're going to be buying it used car.
Willing to do what it took to make a deal and made the... - Jcb75chevy
Willing to do what it took to make a deal and made the purchase simple.
Great - SSBlue
Gave me a service appointment I made last minute same day. They got me in and out quickly which was very much appreciated on Black Friday.
Dealership & Sales Rep very courteous & willing to deal... - Rhill135
Dealership & Sales Rep very courteous & willing to deal with you. Have purchased (4) vehicles in the past years.
I have 3 ram 3500 I own a Transport business And I... - barretttransport
I have 3 ram 3500 I own a Transport business And I always bring on at least one truck every 3 weeks is not 2 or 3 at a time and do awesome job awesome mechanics awesome service writers do a fantastic job Mechanic it works on my trucks his name is Zach awesome up-to-date on all technology technology real good mechanic service advisers Mike he does awesome job on that as well with know wants going on with the trucks and up-to-date on all the new systems in good place to do business
My wife and I are new to Asheville and wanted to buy a... - Mjg
My wife and I are new to Asheville and wanted to buy a Jeep. We were lucky to find Kelly Rock and curt Brown at Fields keep who gave us 5 star service. Helpful on the purchase as well as instructions on the car. Even helped set up our garage door opener in the car and the Sirus radio. Made us feel at home and comfortable. We recommend them to anyone who values excellent customer care.
These guys really made it easy. I was very pleased with... - Carter Whitmeister
These guys really made it easy. I was very pleased with the customer service, and the vehicle was spotless! It runs great and I foresee this low mileage, well maintained car lasting me for many miles!!
Great service with knowledgeable technicians and ease... - grillzilla467
Great service with knowledgeable technicians and ease with getting an appointment that’s convenient for the customer !
Team is very cognitive of you and your vehicle needs.... - tcmackay
Team is very cognitive of you and your vehicle needs. Was also very courteous and professional. Answered all questions in regard to service and support :-)
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