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Brent was very attentive and worked diligently to get my... - Jay
Brent was very attentive and worked diligently to get my father into a nice, reliable truck. We came in with certain parameters that needed to be met, and he hit them all. I would suggest anyone who is in the market for a new ford to come see brent. He was awesome!
Top Reviewed Specialists At This Dealership
Overall it was a good experience I wish I would’ve spoken... - leonkbrown99
Overall it was a good experience I wish I would’ve spoken to me about my payment date whether it was At the first of the month middle of the month or end of the month but overall they were nice and easy to work with
Peter was great. It was a good deal. Hometown friendly... - mamabear
Peter was great. It was a good deal.
Hometown friendly people. They’ve been here as long as I can remember and they have a great reputation. When they realized one of the key fobs was missing they brought it by the house immediately. Exceptional customer service after the deal was done.
Rachel gave us great service and listened to what we... - lvtrvlng
Rachel gave us great service and listened to what we wanted in a vehicle. Very helpful and pleasant to work with. Tiffany was also great, and they worked together making sure we were taken care of.
I recently experienced an extended customer service... - Steve
I recently experienced an extended customer service interaction with Lee Hyundai from out of state. My children were driving thru the Fayetteville NC area returning to Maryland and encountered road debris which damaged our vehicle and rendered it non-drivable. The vehicle was towed to Lee Hyundai whereby I had the extreme pleasure of working remotely with Service Advisor Tilita Tate, GM Mike Hammer and Transport Assistant Ronnie in regards to the mechanical repair of my Santa Fe; and towing support with returning the vehicle back to Maryland. All parties were professional and responsive to our family's needs - from a distance. Excellent customer service throughout the entire process and I can confirm that from my prior experiences with several other Hyundai dealerships in the past - Lee Hyundai represents the true model of what the Hyundai dealership/network customer experience should represent. "Thanks so much" Tilita, Mike and Ronnie for all your help and assistance - during our family's time of need. -Steve
Customer Experience Manager
Product & Technology Specialist
We had a pleasant buying experience at Hall Hyundai.... - Marc Samuels
We had a pleasant buying experience at Hall Hyundai. Everyone was nice and friendly and made us feel comfortable throughout the process. Never felt pressured into making our decisions.
Great sales and service. The salesperson (Mike R)... - Jill B
Great sales and service. The salesperson (Mike R) listened to what we wanted and truly worked with us to get it. Would recommend to everyone
I would like to shout out to the team especially James... - Knicolestanfield
I would like to shout out to the team especially James Brown, Justin Michaud, Christopher and Chad. Whom were all a part of the process with helping me secure a vehicle. After the tedious car shopping hopping from various dealerships who couldn’t meet me where I needed. I pulled up in the lot and was approached professionally by James who asked if we needed help. We told him what we were looking for which was the Accent and Elantra. He pulled everything up and went to search for the cars we were interested in and we test drive I was sold after the test drive. However, I knew that it was still out of my price point. We went in and talked numbers and he worked it out to meet my price point since i had outside financing.They stayed the course after dealing with the credit union and getting the runaround I didn’t know what to think. They helped me remain calm and ended up working with me after hours to supply in house financing. I am appreciative of what they did for me!!! A SUPER 5 ⭐️‘s to this team!!!
Jaymie is very knowledgeable and informative. She was... - awjw0219
Jaymie is very knowledgeable and informative. She was quick to answer every question we had. Would recommend Classic Hyundai to everyone, great manager mark. New Venue
Eric was my salesman and he got me the car I wanted and... - Sjc1952
Eric was my salesman and he got me the car I wanted and the right color as well. I highly recommend this dealership. Thank you so much I love my new Tucson. Thank you to everyone I worked with. Awesome experience .
I want to send a very special Thank you to Damion Green... - dlknett
I want to send a very special Thank you to Damion Green for helping us as always, get an incredible car! We are completely happy with our vehicle. Your much appreciated for your time and support through the process.
Thank you Shareef Abdelhalim for helping us with the warranty, piece of mind and keeping the final step smooth.
We were shopping for a new car and we went to Crenshaw... - hyser53
We were shopping for a new car and we went to Crenshaw Hyundai first because we purchased a Sonata there 7 years ago . We were happy with the experience then so, it only made sense to go back. Well, we pleasantly surprised to find the vehicle that we were looking for, and we felt that we received a fair deal. Sheena was outstanding and we truly enjoyed her.
Excellent service. I find that it is easy to schedule a... - robert_g_30047
Excellent service. I find that it is easy to schedule a service appointment. Bobby is always professional and eager to meet expectations. The car pick up service is awesome.
Wonderful Experience - Joe R
I had been thinking over the last couple of weeks that I really didn't need 3 cars and should downsize my driveway collection. So I casually went around the Triad, kicking tires and just looking without any real need to purchase anything. I came across Bob King's Hyundai and their selection. Seeing a couple of vehicles that interested me I decided to stop by. I was greeted by Trey, one of the managers, who introduced me to my salesman, Jerry. I told him what I had seen and he happily took me to see them. After looking and sitting in them I didn't feel that I could make them "mine." He then took to showing me other vehicles that he thought would be a better fit. At this point, we had been together about an hour and he showed no signs of needing to rush me. We then happened to come across an 2016 Azera Limited which immediately peaked my interest. We set about going through the options (it really had everything, more than I would have ordered new) and history (29,500 mi) and as it was about 20 minutes past closing, he said he would hold it and set an appointment for the following day to further discuss. I then went home to do some research on this car, which was 100% positive. Arriving the next day, I took another look at the car and shortly after decided that we should discuss a purchase. I then met with another manager, Justin, and we began a very short negotiation as what he offered was more than fair and well worth the deal. All I can say it that all three people, Jerry, Justin and Trey as well as Iesha (the financial manager) were simply wonderful people and a pleasure to deal with. I am writing this review a week after the purchase and absolutely love this can and am so happy I went to Bob King Hyundai and had the opportunity to have these people as my help.
We really appreciated the help giving to us by Mr. Daylon... - mollymccaffery
We really appreciated the help giving to us by Mr. Daylon Sanders. He is a very fine gentleman. He went to great lengths to make sure we got everything we wanted in our new car.
First red flag was walking the lot for over 25 mins not... - Briataylor01
First red flag was walking the lot for over 25 mins not being greeted or helped by a salesman. When I walked inside .. still not acknowledged until several minutes later. I was willing to look past it since this was the only dealership in my area with the car I wanted. I Leased a 2020 Hyundai Sonata on 11/10/20. Not realizing until I got home the color of the car upsets my brother who is autistic. This is highly problematic since I care for him part time. I called the finance office to work out a deal on another vehicle. The same trim was not available in a different color so I was forced to lease a different vehicle entirely since they claimed the could not allow me to cancel the sale entirely even tho it had been less than 24 hours, no paperwork had been processed. I went with a 2020 Hyundai Venue. Desperate and Not realizing at the time they don’t hold value well and don’t lease well I was presented the worst deal, higher payment for a cheaper car. My guess why? To try to hold the Sonata deal together,... either way they profited off my situation. I was presented no other options. The very next day to my surprise I reached down to adjust my seat and sliced my finger open on a razor blade left under the seat by whoever inspected and detailed the car so bad I required stitches. Unacceptable and completely incompetent ! Very pissed off ! I Inspected the floor to see the car had not been vacuumed and yet another blade. LAZY. This is probably the my worst car buying experience by far and has guaranteed I will never do business here again and will encourage others to follow suit.
I was also told I was unable to cancel the add on lease protection services which is bull.$2400 for a 1 year key fob warranty ? Every thing about this place is bs . I was screwed. Do not go here!
Larry Spates is the best salesperson we've ever had-... - Jhan
Larry Spates is the best salesperson we've ever had- guided us through cars and after purchase gave us a thorough explanation of all features.
One of the best car purchase experiences I have ever had.... - Max
One of the best car purchase experiences I have ever had. It was easy and straightforward without any hassles. I love my new Subaru Forester.
I have had my Hyundai Sport at the Gastonia service dept... - Phil Coe
I have had my Hyundai Sport at the Gastonia service dept twice with no satisfaction. They run some tests but have not fixed my car.
Dishonest and unnecessary service recommended - nels2784
I took my 2012 Tucson in to have the Intake Manifold Control Runner repaired. It was stuck in the closed position. This slimy dealership recommended replacing the whole intake manifold system. They said that un-sticking this could lead to other issues. After research this was simply untrue and unnecessary. It would have cost $1200! And they charged $112 to diagnosis the issue which I told them when I pulled up (we have a FixIt device that already diagnosed the problem). So they charged me $112 to tell me something I already knew. A rip off and dishonest. DO NOT USE! Go to a local mechanic if you want quality, fast, and reliable service.
Worst customer experience! I never been treated so bad by... - evanwillis3
Worst customer experience! I never been treated so bad by a sales manager in the process of buying a car. Go to another car dealer if you want to be treated like a person and a car buyer.
They list cars out of state that have very low pricing... - Jack
They list cars out of state that have very low pricing and once you inquire about them they are all sold and try to upsell you.
Bait and switch at its finest..
Excellent customer service - Dark-n-Lovely
I have been watching the "Equus", for 7 years, "I got the car I wanted", thanks too Mr.Tommie Jones. Throughout the entire process Mr. Jones was very professional and knowledgeable. My experience was hassle free and pleasurable. I will definitely send clients his way. Thank you again Mr. Jones, keep up the good work.
Awesome - quahoward1608
Helped me get into a new car. Great at what he does. Took sometime, but he did a awesome job making sure I went home in something I loved.
Great service visit - bigcrutch
Great place to buy your car and a great place to have your vehicles serviced. Friendly staff and the customer area is always neat and clean.
Faboulous - Chefdexterap
Stopped by as a shot on the dark to get the Car I wanted. I had been looking for a few months and they had the closest thing I could find. Was not expecting to drive off the lot that day but they were very welcoming and got me in the vehicle same day. The whole staff was very helpful. Keith is a great salesman.
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