VIerano , 2014 Axelrod experiences - REHKIW
I have let Axelrod care for my vehicle since it purchase and EVERY experience I have had would be rated a 10. Everyone I delt with was extremely friendly.
Top Reviewed Specialists At This Dealership
Sales & Leasing Professional
Sales & Leasing Professional
Buick Specialist Sales Consultant
No high pressure sale. - Denise1964
Andy Martin is the nicest guy. No pressure sales just an honest to goodness nice guy. I would highly recommend that if you are looking for a vehicle and not sure what you want, contact Andy. I totaled my car. I knew I wanted to go with SUV but wasn't sure what I wanted. Andy was patient and kind. I test drove every SUV out there from Honda,Ford and GM's. The Enclave worked best for us. Thank you Andy for being so patient and kind.
Extremely helpful and fast service. - Ed & Dee
We were treated with great respect. I am truly pleased with my truck. Zach made our purchase quick and easy. Everyone either offered us refreshments or asked if we needed anything. Robin had our paper work ready and waiting for us.
Very Professional Experience - Dave
The entire staff was kind, courteous, and very professional. Joe Meyer is a pleasure to work with and we'll definitely be paying him a call when it's time for our next vehicle.
Great place to shop - Pat and Dave
Scott Wells went beyond being helpful. He is top-notched. Friendly, funny, thoughtful, caring and honest to deal with. He will go the whole yard to accommodate you. He is a great multi-tasker. Go Scott - he is always on the run.
Very good communication. - CRAIG.G.CLIFTON
Shane did a great job, but I would say the detailing and vacuuming was a 4 out of 5. I found trash and broken acrylic nails in the door panels. Overall I enjoyed my experience.
Buick GMC Sales Manager
Deanna's lease - Happy2018
Wayne and staff were very accomodating. Even stayed past normal business hours for me. Thank you to the whole team for the efficient and friendly service.
Internet Sales Manager
Fast, friendly, and experianced. - sierra2018
I went there to look for a truck, and wow, I brought one home the same day.Have never done that in my 49 years on this earth.
Best car experience - Naw350279
As far as the sales staff they were top notch couldn't ask for a better experience Darla went way above and beyond get this sale done and I'm here to say I couldn't be made happy with the way she handled our situation kudos to you I would easily suggest someone I know who's in search of a new or used car to check out this dealership
Sales Consultant, Technology Specialist
Good service with no high pressure sales - jmclaughlin3
I am very pleased to have purchased a 2019 Acadia SLT-2 from Whiteside GMC
All the the people I dealt with were very professional and knowledgeable.
Great customer service - Kwamane
Ashley and Montana were very helpful and patient with me through the process , I recommend you shop with them and there staff because they help me find the car I wanted and they were friendly through the entire process . Once again I thank them so much and they have a customer for life
New and Used Sales
Best car buying experience I have ever had.... - Pamela Piccoli
Both the Salesperson, Dan Penny and the Business Manager, Tyrone Kemp are two of the best in the business. Dan is the most knowledgeable salesperson I have ever met. He is professional but REAL - the interaction was like buying a car from a friend. Tyrone Kemp made the purchase experience actually enjoyable! Total transparency on his end and answered every single question I had honestly. Each and every time Tyrone said he would do something, he did it. I appreciated the genuine effort he made to get my deal through. If you want to enjoy buying a car - go see these two!
Very helpful and friendly - EzraBridger
Went in for a test drive of a Volt, and the sales staff was very helpful. They were able to answer all of my questions. They were knowledgeable about the car, and what they didn't know they were able to figure out in house between them and the service staff.
Excellent in every way - Thesnyders2017
Josh Martin was fantastic to work with. We will continue to do business with both purchasing our vehicles and servicing them at Chuck Nicholson in Millersburg. In my previous career I had worked in the car business, which tends to make me highly critical at any dealer. I am extremely impressed with every aspect of this dealership. Great people, definitely recommend to all.
GREAT EXPERIENCE/FRIENDLY/GREAT CARS!!! - RONALD RICHARDS
I'VE BOUGHT (4) VEHICLES OVER THE PAST 12 YEARS FROM CLASSIC & STILL HAVE (3) OF THEM IN EXCELLENT SHAPE! I'M VERY PARTICULAR ABOUT MY CARS & CLASSIC IS THE ONLY PLACE I'LL GO WHEN LOOKING IN THE FUTURE!!
Outstanding salesman, Mr. McCabe - Nell926
My 2018 Buick Encore is exactly what I wanted. From the manager, to sales, to finance dept., I was put at ease immediately. It was a terrific buying experience.
Body Shop repair from deer collision - Subiru
Collision Repair at Body Shop, good work, was done on time, friendly staff, easy scheduling. Lifetime guarantee on work and parts through insurance company. They cleaned the exterior and interior of the vehicle. Changed oil on request, replaced wiper blades and air filter on inspection and kept us updated on the service and repairs.
Customer service was excellent - threeboys
Today we stopped in to look for a car for our 16 year old son. We had been looking for months and by far this was the best experience we have ever had. Matt Ovens went way out of his way to help us find the perfect car. We Will diffently be back and I would recommend this dealership to everyone. We left very very happy!!!
Great Deal!! - Country Gal
Just purchased/leased a new 2019 GMC Terrain. Traded in a 2013 and love them. Was looking at a 2018, but couldn't get what we wanted, so Justin got a us a deal on a 2019. Was over the weekend and the one he was going to get for us, got sold out from under him, so he found us another one right away for Monday afternoon pickup. He explained all the new gadgets and the paperwork was taken care of very efficiently by Becky.
My great experience with Fiehrer GMC - Corvette81
I have bought cars and trucks from Fiehrer since 1984. Now my wife,daughter, two sons and both of my daughter in laws all drive new cars and trucks from Fiehrer. I have recommended them to other family and friends and all have had good experiences. I recently bought myself a retirement gift a 2018 GMC Denali HD Duramax Diesel truck. I highly recommend their new and used sales and their service. Dale Weekley.
Great experience - Dave L
Great experience buying a Toyota for my mom. Danny McKnight was very helpful finding just what she was looking for and negotiating a great price. Service department prepared the car quickly. Every one was friendly and helpful.
Great experience - Iluvgmc
Purchased a truck here and fond it to be a very good experience!! Delt with Steve Cox and he was a no pressure salesman. He told me the facts and let me make up my own mind..best deal I could find!
They also have rescue dogs there that just lay around . thanks for saving these animals and Thanks for the beautiful GMC Sierra. Highly recommend
Great Service Department! - Judy
The service department was great! Ryan and his team were very knowledgeable about diagnosing the problem and fixing a warranty issue. They kept the vehicle for the time they needed to fix it so I didnt have to go back. I never felt inconvenienced as they gave me a curtisy car so I could conintue with my normal schedule. They were all about SERVICING the customer! Thanks for your help! You did a great job!
very satisfied - husband. fred#1
My wife and I enjoy the new Buick. We had a very good experience at the Steinle dealership in Clyde Ohio. Gary Steinle Sr. and Jr. were very helpful in the selection process. Paige Webb did an excellent job of guiding us through the process and review of several cars.
Fred & Sharon Feick
Ford to Chevy and happy. - BigE
After multiple problems with my Ford I ventured to Ferris. There I found a 2500 Silverado that fit my bill perfectly. Regardless of being happy with my trade in offer and purchase price of my new to me truck I would like to say thank you to the staff. Travis Metzger, Tom Jennings, Pat Ferris, and Brian Standiford along with the finance and service staff made it a wonderful buying experience with excellent follow up. I will without a doubt buy from them again and recommend anyone shopping to give them a shot! Thanks again Ferris Team!
Great - Mary1234
The people that work there was very friendly and easy to talk too
Dave the no title man with blue uniform was very nice keeping the coffee going
Byron Christian - DOnnie43s
Byron was very professional. He went over everything I needed to know. Byron made sure I understood everything I signed. Byron was polite. Thank you.
Poor Customer Service - Mel
We had purchased/leased business vehicles and personal vehicles from Lavery in the past and had good experiences. It's unfortunate that the Lavery family has a business manager using unprofessional methods which is opposite of the way we had been treated in the past.
In order to have loyal customers, you must be loyal to them as well. It's unfortunate they'll never know the amount of business lost over a poor decision from a person going against the old Lavery Family Values.
It's disturbing that my story is just like the last person's review from February. After negotiating the vehicle price to a point where both of us were comfortable, they sold the vehicle out from under us. Even after we offered to put a deposit down until we could make it to the dealership.
Their story changes. Called in after they said someone else purchased. The salesperson said "The vehicle was on the lot and still available".
We should have called Mr. Lavery when this happened, but thought this would be more effective.
Excellence - BB
I search many dealerships on the internet and found Steve Austin's price for the car that I was interested in to be extremely competitive. Asked for certain service items to be completed on car before purchase and they did an excellent job in correcting all the issues that I found. They actually delivered the car to our home. Very "Friendly" place to purchase a car and would highly recommend this dealership. .
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