The most down to earth and genuine people! - Jenniferleea
I went with my dad years ago when he bought his Terrain. And they were excellent and walked us through any questions!
I finally went in to get myself a new vehicle as mine was totaled. And they were very genuine, down to earth, and transparent! No hidden agendas! Brett, Brandon and Carl were so helpful in making sure I was looked after by even setting me up in a loaner and holding my rental on their lot. They helped me get a good deal, and I definitely suggest you, or someone you know, to visit here when purchasing a vehicle!
I walked into three other (competitir) dealerships the day before, and was met with grumpy, unfriendly people. My business went to axelrod, and it will again in the future for the rest of my family as well! Thank you for making me feel so welcome! Great customer service!!
Top Reviewed Specialists At This Dealership
Sales & Leasing Professional
Certified Pre Owned Sales Professional
Assistant BDC Manager
new car purchase - Dennis Hummel
my wife and I went to trade in our 2014 enclave that we purchased from chesrown as well. we bought a new 2018 enclave from the friendly and knowledgeable workers there
Quick and Easy - Shears.Josh
All the personnel that helped with my purchase were very professional and generous. My salesperson was Danny, and I’ll never go to anyone else.
Great Service - kellyjo090
Amazing service. Very helpful. Scott wells is your go to. He was awesome. Very patient and helped me buy my first new car. He worked hard to get my payments low.
A Great Experience - erika.thomas
Wayne Ulery was an amazing salesman. He was extremely knowledgeable about the vehicle and didn’t hesitate to answer any questions. Before we took our car home, Wayne had gone over every aspect of the car, making sure we understood the functionality of the features, and also helped set up on-star. I would personally recommend Wayne to any buyer in need, and would go back to him in the future. Thanks Wayne! :)
Internet Sales Manager
Sales and Leasing Expert
Exceptional - Futuredentist2021
I have come here 5 times for various things and have had nothing short of a great experience. 4 out of the 5 times I have been here a gentleman named Gregg Wright has helped me. I believe he has been here for quite a few years and I understand why. Very friendly, and knowledgeable. Other places I have been have been less than accommodating. The waiting area here (btw I am still here writing this reveiw) is great! Three computers and four desk spaces to work on school/work/personal items, a nice little lounging area with comfortable seating as well as a tiny little kids area. It also has a pretty sweet coffee maker (Which is new this visit) Only thing I wish it had was a free popcorn maker/machine like the Jeff wyler on Gender road has... but overall service and appearance has me visiting dan tobin (plus proximity to my home) more so than free popcorn. Keep up the great work! Also bathrooms are very clean and the TVs in there are a nice touch haha
This was the best place to buy a car. ☺️ - Larry Cornett
We were extremely impressed with how this dealership treated us as customers.
Our salesman James Sherrock was very respectful, courteous, kind and professional, to make sure every detail was worked out to work within our budget so we could have the car we desired. Holly Bundy, in Finances, was very courteous and professional along with being so nice in completing all our paperwork We would highly recommend your dealership to our friends and family as well as highly recommend James Sherrock as their salesman.
Thank you so much for all you have done for us.
Sales Consultant, Technology Specialist
MY GMC EXPERIENCE - Payia
IM SO GLAD I WENT TO GMC SEAN PRUDE WAS. A GREAT SALESMAN HE WAS WORKED WIT ME BCUS I DIDNT HAVE THE BEST CREDIT AND MADE SURE I LEFT OUT WITH A NICE TRUCK N LOW MONTHLY PAYMENTS NOW IM RIDING GOOD ....THANK YOU MR.PRUDE ...WHAT ARE YALL WAITING FOR GET TO GMC
Greatest Experience Of My Life! - Jwhetstone
The guys here took great care of me and I would recommend them to anyone! Especially Brant!!! Eric also did great with my financing options.
GREAT SALESMAN - HARDESTY20
THIS IS THE SECOND VEHICLE I HAVE BOUGHT FROM WHITESIDE IN ST.CLAIRSVILLE AND HONESTLY THE ONLY REASON IS BECAUSE OF DARRIN. HE WAS SO KIND AND HELPFUL WHEN I PURCHASED MY FIRST JEEP SO WHEN I WAS LOOKING FOR ANOTHER WY BECAUSE OF PUTTING OVER 143,000 MILES ON MINE, HE IS WHO I CALLED.......BUT THIS JEEP I CURRENTLY PURCHASED HAS SOME ISSUES SO I AM WAITING TO HERE IF THE DEALERSHIP MAKES IT RIGHT.
Great Experience - Kelley high
Just a new car and he help me set up all features and took the time to go over every thing. Saved me a lot of time and anxiety!
Certified Sales Professional
New and Used Sales
Impressive Dealership and Staff - Mike Moore
Made appointment with Bob Ross Auto Group President to look at new Buick automobiles and have my 2007 Impala appraised. President referred me to Bill Klapper, General Sales Manager, who worked out one fantastic deal on a new 2017 Buick La Crosse. Dan Choi, sales representative, then accompanied me on test drive, and completely had all of the paperwork ready for my signature when I returned to pick up the car. Finance Manager worked out the financing and we were ready to go once Dan explained the basic features and functions of the La Crosse.
The easiest and most comfortable experience I have ever had in buying a new automobile ever. All questions were answered in plain language and time closing the deal was minimized.
Great job by all involved at Bob Ross.
Excellent service! - Bill
As always I brought my old truck in for service and it was excellent. I am always treated the same as the day I bought it. I will buy my next truck there this fall which is as good an endorsement as anything thing else I can say. Bill
Great Service Team! - Local_Dude
Professional team that always takes care of our vehicle needs. They take the time to listen to our concerns before they start their work. They stand behind their work and follow up to make sure everything went as it should. They have never tried to push unneeded work on us. Check them out and you will not be disappointed.
Super duper service - Gregory Schuster
Marisa is the best receptionist ever! She is very friendly, helpful, and can send you where you need to go in a very timely manner. She is one of the hardest workers I know. She is still there working at almost 41 weeks pregnant! The Service is great. They really make you feel at home and are very knowledgeable. Shooter Paul is not one of those managers that hides in his office. He is always around and will even get you a cup of coffee or popcorn if you ask politely. He does need a haircut though if he plans on being out in the public as much as he is. Paul must just be so busy helping costumers that there is just no time for a hair cut. Or maybe he plans on growing it out to donate to a charity. I wouldn't be surprised due to his remarkable public relations and charitable heart.
Excellent in every way - Thesnyders2017
Josh Martin was fantastic to work with. We will continue to do business with both purchasing our vehicles and servicing them at Chuck Nicholson in Millersburg. In my previous career I had worked in the car business, which tends to make me highly critical at any dealer. I am extremely impressed with every aspect of this dealership. Great people, definitely recommend to all.
GREAT EXPERIENCE/FRIENDLY/GREAT CARS!!! - RONALD RICHARDS
I'VE BOUGHT (4) VEHICLES OVER THE PAST 12 YEARS FROM CLASSIC & STILL HAVE (3) OF THEM IN EXCELLENT SHAPE! I'M VERY PARTICULAR ABOUT MY CARS & CLASSIC IS THE ONLY PLACE I'LL GO WHEN LOOKING IN THE FUTURE!!
great experience - wayne 1
It was a great experience buying a Buick envision and they helped us understand all of the features. i would buy there again. You can't beat them.
Body Shop repair from deer collision - Subiru
Collision Repair at Body Shop, good work, was done on time, friendly staff, easy scheduling. Lifetime guarantee on work and parts through insurance company. They cleaned the exterior and interior of the vehicle. Changed oil on request, replaced wiper blades and air filter on inspection and kept us updated on the service and repairs.
Customer service was excellent - threeboys
Today we stopped in to look for a car for our 16 year old son. We had been looking for months and by far this was the best experience we have ever had. Matt Ovens went way out of his way to help us find the perfect car. We Will diffently be back and I would recommend this dealership to everyone. We left very very happy!!!
My great experience with Fiehrer GMC - Corvette81
I have bought cars and trucks from Fiehrer since 1984. Now my wife,daughter, two sons and both of my daughter in laws all drive new cars and trucks from Fiehrer. I have recommended them to other family and friends and all have had good experiences. I recently bought myself a retirement gift a 2018 GMC Denali HD Duramax Diesel truck. I highly recommend their new and used sales and their service. Dale Weekley.
Great experience - David
Everyone at the dealership made the process very easy and fun. They really seemed to care about me and my needs. I will continue to recommend them to everyone I know
Outstanding - Kelli Spillman
I could not ask for a better experience and it was all because of one guy...DREW BEMAN. I do not like buying cars and he did everything I asked and made my experience seamless. I could not be more pleased with the professionalism I experienced with Drew. I am going to tell everyone I know that is in the market for a new or used car to talk to Drew. Thank you again Drew.
Great experience - Iluvgmc
Purchased a truck here and fond it to be a very good experience!! Delt with Steve Cox and he was a no pressure salesman. He told me the facts and let me make up my own mind..best deal I could find!
They also have rescue dogs there that just lay around . thanks for saving these animals and Thanks for the beautiful GMC Sierra. Highly recommend
Great Service Department! - Judy
The service department was great! Ryan and his team were very knowledgeable about diagnosing the problem and fixing a warranty issue. They kept the vehicle for the time they needed to fix it so I didnt have to go back. I never felt inconvenienced as they gave me a curtisy car so I could conintue with my normal schedule. They were all about SERVICING the customer! Thanks for your help! You did a great job!
very satisfied - husband. fred#1
My wife and I enjoy the new Buick. We had a very good experience at the Steinle dealership in Clyde Ohio. Gary Steinle Sr. and Jr. were very helpful in the selection process. Paige Webb did an excellent job of guiding us through the process and review of several cars.
Fred & Sharon Feick
Super Experience - snewoblue
I called Valentine Buick/GMC yesterday afternoon to talk with the service department (Tim) about an issue with my Deanli Duramax regarding a NOX Sensor. Tim was very friendly and helpful on the phone. I dropped my truck off this morning at 0730 right when they opened. I talked to Tim as soon as I walked in and gave him an overview of the problem. Tim assured me that they would get right on it and call me if there were any questions about the repair. Tim called me around the noon hour and said that my truck was ready to be picked up. I asked what the problem was and he stated that it was indeed a bad NOX Sensor and they replaced it. I asked why I wasn't called before the repair was made so I could authorize and he proceeded to give me fantastic news that it was repaired at no cost under the diesel engine warranty! I wasn't aware that it would have been covered so to say that I was surprised and happy is an understatement. Tim and the staff at Valentine Service were very polite, knowledgeable and helpful. I was very pleased and would most definitely return. Well done folks.
My car quit...Awesome response from Dons - Kathy
I was driving to work one early morning. My car stopped and would not go any farther. Don's towed my car into the shop. Great service and repair. We thought we would have a $400 bill on the car repair and it was less than $200.00. Very satisfied with our service and the staff. We highly recommend Don's Automotive for all your needs.
Out of town buyer - 2017 chevy
This the first time I bought a new vehicle without actually seeing it. (Internet Sale). When I made an offer, Bob McClain came back with additional savings of about $1000 less than I offered. (GM Conquest Cash for switching to GM?). Financing was easy and without the usual push to sell warranties and protections...and a decent rate for less than perfect credit was found. A nice experience w no surprises. Expectations exceeded.
Bought a new Buick Enclave - christinabush
Overall experience was wonderful, from the selection of cars, to test driving, salesman's knowledge of the different vehicles, pricing......very friendly and polite dealership.
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