1,186 Ohio Used Car Service Centers
They did a great job on my truck and received it back in - grkinsl
They did a great job on my truck and received it back in less than a week.
Good service friendly staff scheduling is easy, good - cruzluciom
Good service friendly staff scheduling is easy, good reminders, very efficient and fast will recommend to others
Riley was very helpful and kept me informed a few times - vestergaard.jama
Riley was very helpful and kept me informed a few times during the wait time.
Top Reviewed Service Specialists At This Dealership
Service Advisor
They were very good and respectful! - MTERRELL1650
They were very good and respectful! They were on time and wasted no time getting my vehicle completed.
They met all my needs and Jerry was kind enough to always - edwincollazo1954
They met all my needs and Jerry was kind enough to always take me home and always has a smile and a sunny disposition. Also Mike went out of his way to make sure that I was satisfied and also gave me a ride home. Thank you to Nettie and the mechanic that worked on my truck.
Recon
Parts Manager
Friendly and courteous. - elco437
Friendly and courteous. Appointment reminders were great. Diagnosed and fixed the problem promptly. Nathan answered all my questions. I'll be back.
The attendant Travis was Johnny on the spot when I got - LOOSERVICKIE
The attendant Travis was Johnny on the spot when I got there he got right to work with the questions and what I want done with the car when the services were done he explained what had been done in layman’s terms. Good job.
Needed a safety recall on my Jeep. - Kevin.hite17
Needed a safety recall on my Jeep. Service staff was professional, knowledgeable and timely! Would recommend!
Always good. - TMUE867494
Always good.Take it there for all my needs. Great service to keep coming back.
Thanks Product Specialist Anastasia Kaliszyk for - sichkarsergey63
Thanks Product Specialist Anastasia Kaliszyk for professionally, attention and service. Sincerely, Sergey Sichkar. February 19 2024
Assistant Service Manager
Excellent service, I received a video of what was done to - Liz
Excellent service, I received a video of what was done to my SUV, with a real good explanation, it was received and delivery on time. Jonh did an amazing jiob, and when I pick up my SUV he asked if I had any question.
Friendly, courteous and knowledgeable sales staff, - RSICKMAN25
Friendly, courteous and knowledgeable sales staff, service technicians and service management. Clean and comfortable dealership.
Service Scheduler
Service Manager
Took my 2015 Silverado in to have the passenger window - Truck guy
Took my 2015 Silverado in to have the passenger window replaced, service was fast and spot on, A shout out to Cody for getting me in quick. Highly recommend. Carlos Crum
Service Department Manager
Your dealership is a great place in your service - tina_rabe
Your dealership is a great place in your service department. I’m very satisfied with your staff and the work performed
Rental Manager
Adding a 15 word minimum is a great way to not get people - WIN.SINOR
Adding a 15 word minimum is a great way to not get people to leave reviews.
Great service and friendly knowledgeable staff. - Granny
Great service and friendly knowledgeable staff. Very clean. Comfortable waiting area. Service completed much sooner than I expected
Express Service Advisor
It is so helpful to me as a customer for the technician's - KathleenK
It is so helpful to me as a customer for the technician's communication to me while I am waiting. I like seeing what is being done and what needs corrected on the videos they send. There were some corrective issues that needed addressed on my visit that were going to take a long time. I was so grateful for the shuttle service provided. The gentleman named Curtis was the person who drove the shuttle and he was so kind and polite. I really appreciated all the services Toyota provides.
ASM
Sales Professional
Parts Professional
Great service and love the shuttle service. - LRHIESTAND
Great service and love the shuttle service. Everyone is very friendly. My car was done quickly.
Toyota Service Advisor
Honda Service Advisor
I took my Ford F-150 in for a recall evaluation. - Fool2think
I took my Ford F-150 in for a recall evaluation. I was greeted with friendly service. My vehicle was evaluated and recall repair was done in no time at all! The staff were courteous, and professional. We have been buying our vehicles from Dick Masheter Ford for over 30 years! I highly recommend Dick Masheter Ford for sales and service.
I was disappointed that my appointment was for Lorain ave - EMARIE811
I was disappointed that my appointment was for Lorain ave not knowing it was closed
I have never had a problem. - CherylGoerke
I have never had a problem. Everyone has always been honest and courteous. No complaints.
Did a great job fixing our issue and working with our - TONIBRADLEY.ARKANSAS
Did a great job fixing our issue and working with our extended warranty company to get the fix covered. We'll return to them for any future service.
Service Director
this is the third survey I have received since my last - TIK5631
this is the third survey I have received since my last maintenance which was well done as usual. Matt does a great job.
Service Coordinator / Customer Experience Manager
Body Shop
Friendly, Keeps time estimates . - jespitale
Friendly, Keeps time estimates . Keeps customer informed during appointment. Clearly present options for future work
Nice, spacious waiting room with snacks and beverages. - Travelbug60
Nice, spacious waiting room with snacks and beverages. Even a workspace if you need to work remotely. Service writers are good to keep you informed.
I am very happy with the service I recently got on my - milur2000
I am very happy with the service I recently got on my Equinox. I will definitely return for future service.
Communication & customer service was great ! - Mamaw
Communication & customer service was great ! I would recommend ! I will definitely go back when I need my Jeep serviced!
POST SALE CUSTOMER LIAISON
I’m always treated with respect. - LK_1975
I’m always treated with respect. Things are explained to me so I can understand them. I’m never talked down to because I’m a woman.
Everyone did a great job. - KSCHNEIDER4
Everyone did a great job. The coating looks great and I love the way it looks. Thanks to everyone who was involved!
Service
Joseph was great to work with, he kept me updated and my - Joe
Joseph was great to work with, he kept me updated and my truck was ready when promised.