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Thank you Mazda Sales person too much kind Finance... - Changgim
Thank you Mazda
Sales person too much kind
Finance manager too
Our family is happy
We talk to our church members and friends
If you need a car?
Go to north penn Mazda
Thank you again
Top Reviewed Specialists At This Dealership
Mazda Product Specialist
No issues since I purchased the car at Pacifico. From... - Chris
No issues since I purchased the car at Pacifico. From the salesman to the service folks, everyone is super nice. The salesman did a great job getting me into the car I wanted and I bring the vehicle in for all service
Internet Director Hyundai/Mazda
Dalton was very helpful and chose the perfect car for us... - donna.thornton
Dalton was very helpful and chose the perfect car for us in Audi. He’s very professional, friendly and knowledgeable. I would highly recommend him!
Audi Brand Specialist
Mazda and VW Sales Consultant
Mazda dealer has been the place where I have bought the... - firstname.lastname@example.org
Mazda dealer has been the place where I have bought the last vehicles that I have acquired for my family and for myself, not only for the convenience of the price and the favorable financing that they have obtained and the quality of the vehicles that I have bought.
The maintenance service is only entrusted to them for the quality of service and the professionalism of the service team
Everything was great, great work, great people, esp.... - Hyundai2018
Everything was great, great work, great people, esp. Michelle Lease, I would recommend the dealership to everybody.Always great work and nice friendly people there.
My husband and I were looking for a vehicle that was... - Sami0307
My husband and I were looking for a vehicle that was reliable and could assist with transportation of his mobility scooter. We worked with Damien and he was wonderful. The financing team stayed in contact by text rather than sitting in the showroom while things progressed. We went back for a rotor change and the service was amazing. I would recommend Smail to everyone looking for a new or used vehicle. The are a great group and it was the best experience we have had in our 31 years of car buying.
Made this experience very easy and enjoyable! - chrisk0305
They work with you to get the price and finance you want. Great dealership to buy from and would definetly would buy from them again!!
Great Experience - TyreeChase
We traveled from Michigan four hours away to purchase a vehicle. They made us feel at home and had everything ready for us when we got there. They answered all our questions and really tried to help us get the best deal possible. The next time i Purchase a car i will go to this dealership i will drive the extra mile. They even called us while traveling and checked on me and my wife to make sure we were OK. AWESOME
good experience - peganded1
Colonial sales staff were always respectful and responsive. They will willing to listen to our needs and made every reasonable effort to meet them. They were willing to negotiate the price of the CX-5 we purchased such that we felt we received a very good deal. We felt valued as customers and would recommend them to anyone.
The customer service was great! Would definitely... - Ashannai
The customer service was great! Would definitely recommend! They made sure I was happy and tried to do so in a timely matter! I’m very happy with my new Mazda CX-5!!
Test drove a CX-5 the other day, loved the car! The... - Sherlyn
Test drove a CX-5 the other day, loved the car! The salesman was awesome, knowledgeable, friendly and kind. He worked very hard to get me a deal so that I could afford the car I wanted.
They ignore you when you have an issue. Once the sale is... - Jordan
They ignore you when you have an issue. Once the sale is done, of course. Not happy at all as they’ve been ignoring my emails for months.
My experience here has been THE BEST experience ever. I... - shamorahenry
My experience here has been THE BEST experience ever. I purchased a Black on Black 2020 Mazda CX-5 GT with much thanks to my sales rep Mohammad!! This is my 3rd vehicle, first SUV, first all wheel drive, first LUXURY, first GREAT experience car shopping, and I’m sooooo in love with it. (Purchased July 30th, loving it still with no problems) Mohammad took his time getting to know me and what I like and my lifestyle, he also asked me what I was interested in checking out today and schooled me on Leasing lOl so yea he is the best. Most sellers I’ve ran into would try to sell you what they want and not try to understand WHO you are or WHAT you like or even care what you want. But not at Ray Price Mazda, the whole team is involved, amazing and OUTGOING !
I recommend any one of all ages to shop here. Thanks so much again Ray Price Mazda and my sales rep Mohammad for always keeping in touch throughout my experience and making sure I got what I wanted and was satisfied. Love you all!!!
The service department is always friendly, fast, and... - USG
The service department is always friendly, fast, and efficient. I’m always in and out or able to get a loaner if I’m not able to wait.
Super nice and knowledgeable. Our salesman John... - Riv
Super nice and knowledgeable. Our salesman John Skowronek was fantastic. Patient and answered all of our questions. Great impression for first time Mazda buyer and we love our car. Nick from finance made the process very easy.
very professional they took good care of me when I was... - r_states
very professional they took good care of me when I was unable to go to the dealership chris frank was so much help with me
Mazda - LA
I have bought several cars at this Mazda dealership and work with Sales Manager Tom Austin. He’s polite and fair and professional. I’ve always had good experiences here. I always bring it back for service as well
Best Car Buying Experience in 30 Years! - Terri
For women out there feeling intimidated by the car buying experience, please see Laura and Sheila at Champion Mazda!! It was the absolute easiest experience I've ever had buying a car! Even though my situation was not optimal, the experience was no hassle, no pressure, excellent results!
Excellent service department - Jingles1015
My daughter recently had her windshield replaced at Sussman. She purchased a 2018 Mazda CX5 from a different dealer, closer to home. I called the original dealer, where she had purchased the car. They refereed me to a private business in NE Philly. I was very leery of going there, because my daughter's car has the head-ups display, rain sensing windshield wipers etc. If the job is not done correctly, all of the high tech stuff won't work properly. I called Sussman's service department and spoke to Gary Daniels. He gave the heads up on what the entire process entailed. The windshield had to be ordered from Mazda I agreed to have Sussman do the repair. Could not ask for better service, and a great customer treatment. Gary went out of his way to help us, even though we didn't purchase the car there. Gary also had a free loaner waiting for us when we dropped my daughters car off. This was the best customer service experience I have ever had from a car dealer. Again a big thanks to Gary Daniels and the entire staff at Sussman. You won't go wrong dealing with the folks at Sussman.
The service department took 3 hrs to figure out I needed... - larry
The service department took 3 hrs to figure out I needed a capacitor. They charged me the highest hourly rate for that as well. I took it to them bc they are suppose to specialize in Jeeps. If that was not bad enough my Jeep came back with grease all over my driver side mat, grease on the side of the jeep outer door. Wires were left hanging down and not put back into the bracket. I asked them to put a fuel gauge in, they left all the metal shavings all over the Jeep floor and on the seat. They told me the gauge worked for a little but then stopped working. Instead of completing the job they just left a none working gauge. I sent the General manager an email about the issues with photos of the damage . After three days I heard nothing, so I sent the email to the Owner, I then received an email from the service Director telling me I would have to wait 5 days before they would clean the damage to my Jeep. He said, he would have his team clean up the grease and put the wires back and would give me 1 hr of free service to get the gauge working. If it took them 3 hrs to figure out a capacitor, I can imagine the time it would take for the fuel gauge. After paying $601.00 for the bad service, damage done to my Jeep, and a none working gauge, I would be foolish to bring the Jeep back to the dealership. I have worked at two other professional Dealerships in the past. I went to Ladd-Hanford bc I thought they would solve the none starting problem faster than others since they are a Jeep dealership. It is a simple 1978 6 cylinder Jeep. I wish I would have read the other reviews before taking my Jeep to Ladd-Hanford in Lebanon. After I told them I would not bring the Jeep back, they just said "Sorry for your troubles" that was it.
Michael Graziano was awesome! Extremely helpful! Showed... - Spencechelsea
Michael Graziano was awesome! Extremely helpful! Showed me exactly what I wanted and even helped me set up my personal settings in my brand new Mazda CX-5 after purchasing cause it has so many new features!
I purchased by 2017 CX-5 Grand touring from this... - cameron.yeh
I purchased by 2017 CX-5 Grand touring from this dealership recently after seeing a listing for the car online. I was able to quickly schedule a time to come in and test drive. I worked with Taylor. She was very knowledgeable and wasn't pushy at all. Any questions I had that she didn't know the answer to, she followed up with me expediently. I can't say the same of other dealers I worked with. Their counter offer to my original offer was reasonable and I feel I got a good price for my vehicle. I also had asked to install the Apple Carplay upgrade prior to picking up the car and Taylor had it taken care of before I had to follow up. I had a small clip in the trunk break after picking up my car. I texted Taylor and she had a replacement piece ordered and delivered the next day. When I picked up the piece, someone from the repairs department came out and installed it for me after I had asked for a tool to do it myself. Overall, I had a very positive experience at Lancaster Mazda and would definitely recommend buying from them in the future.
My son purchased his first car today. I called Steve... - Leslie
My son purchased his first car today. I called Steve last night to verify hours and he asked which car we were interested in. Told him we'd be there first thing today. We arrived and the salesman, Doug Muro had the car out front waiting for us to test drive. Doug knew this car inside and out, so much knowledge and a fine gentleman. He made my son feel so comfortable. Offered us space so we could speak with our son. No pressure, very laid back. We agreed to purchase, we then met Steve in financing. Again the same, very laid back, yet very professional and down to earth made all of us feel welcome. Highly recommend this Mazda location. I cant say enough about our experience. Thank you Doug and Steve!!!!
I waited awhile till I wanted to write this review this... - orcenlittle
I waited awhile till I wanted to write this review this was a bad experience I bought a used diesel form Aaron when I arrived and looked over truck it had a very low right rear tire got the shop to put air in it when I asked him to get it looked at he said it may have lost some air due to sitting on the lot no it had a nail in it. I got a 90 day warranty with it thinking I did good I told them I wanted it because I know you can reset codes and they can come back later well guess what showed up 1100 miles later not saying that they did this but when I called about standing behind the warranty that they gave me oh this isn't covered just a power train warranty oh and the other thing was trying to lie about the truck being a commercial truck saying oh because it's a 3500 that's why it's reg as commercial no that's not the reason so if you want a sleezy salesmen that lies thru his teeth Aaron is your guy
Do Not Go Here - clk
Went in to look for a new CR-V. Salesman was incredibly demeaning. He acted as if I was incapable of discussing pricing and kept deflecting to my husband despite the fact it was my car even after my husband told him he needed to talk with me about it. Then he said the only reason I didn’t want to pay full sticker price was because I couldn’t afford it. To top matters off, he tried to sell me the same exact year and model of my current vehicle for nearly double the price he said he could give me on trade in. This place is a total joke. Don’t waste your time here.
2020 Premium CX-30 - Brian T.
I am from Northeastern PA. My local Mazda dealers had no interest in locating the vehicle I requested, They only wanted to sell me what they had in inventory. Also would not deal with me online. Typical for this area. So once again I venture out of town to lease my new Cx-30 as so many do. Faulkner Mazda in Harrisburg came through. They located the exact trim and exterior/interior color that the Scranton/Wilkes Barre Mazda dealers refused to do. Not only that, they delivered my vehicle free of charge to my door.
Great job Katrina, Lucas, and especially the new car manager Justin, who was tremendous at making this happen. I really try to deal local first, but dealers are lazy in this area. Thank You to the Faulkner Mazda team for helping me. I love this CX-30. It is everything the reviews say it is and more.
Don’t buy a car here - shanea1984
Save yourself a lot of stress. Do not buy your car from here. Buying my car was the absolute worst experience. We would ask one sales person a question and then we got another answer from someone else. No one knew what was going on. Buying the car the lady got snippy with my husband cause she had the wrong interest rate and we told her and she acted like we were lying. We were told we could use a credit card to buy car. Then when there we were told no it had to be check. We didn’t have the right check book with us of course. We bought a new demo car, we were told had 500-600 miles on it. Got it, it had over 1,300 miles on it. It was lies on top of lies. NOW, to make it worse I had my car just over a month and now MY PAINT IS PEELING!!! There’s a warranty but of course they are trying to claim I was in an accident so they don’t have to cover the repairs. Go figure, I’m not even surprised. Again. DO NOT BUY UR CAR FROM HERE.
Paid more to purchase a Mazda from Murray because they... - JK
Paid more to purchase a Mazda from Murray because they offer a free lifetime powertrain warranty and they are my local dealer. Other dealers offered better prices without even negotiating. We were told that there are NO special maintenance requirements for the warranty but found that the fine print requires all oil changes and regular maintenance be done at Murray. This would amount to a considerable sum of money over a car's powertrain lifetime compared to what it would cost to maintain the car yourself or go to a local garage. Complaint letters were sent to the owner and the GM, Brent and Brad Peace, regarding the warranty issue and other misrepresentations and poor treatment by their Finance person and Salesman. It must be concluded that they condone these practices because they never responded. Complaints will be filed with the State Attorney General's Consumer Prtorection Bureau and other regulatory bodies. Stay away!
10/31/20 UPDATE: Brian Peace resolved my complaint satisfactorily. Kelley Lehman (Scranton Office) from the PA Department of State, Bureau of Enforcement and Investigation, on behalf of the PA State Board of Vehicles, interceded on my behalf to bring about the resolution.
Dealership had 2 weeks to prepare vehicle for delivery... - Rich
Dealership had 2 weeks to prepare vehicle for delivery after deal was agreed on. We showed up at the date and time indicated and agreed upon for delivery and they were completely unprepared. Vehicle was not detailed, paperwork was not ready, salespeople handling the deal weren’t even on site. Finance rep.’s attitude completely changed for the worse after we refused to purchase the ‘extras.’ Totally unprepared, unprofessional, and unacceptable. Not even a “sorry for the wait.” Below average experience. Will not recommend to anyone and unlikely to return.
Purchased a vehicle from Piazza Mazda and a selling point... - JayC
Purchased a vehicle from Piazza Mazda and a selling point was the used car I bought had "lifetime brakes", which they had just installed after purchasing the car back. A few years later I needed new brakes and tried to use the warranty for these brakes. Despite having all the paperwork, they told me the warranty only applied to the owner who purchased the brakes, even though it was the dealership and they had lied to me. Will never buy from them again
Piazza Mazda of Reading
Mazda Service Manager
North Penn Mazda
Mazda Service Advisor
Certified Mazda Sales Manager