Nice Experience - lorirn1978
I was looking for a nice used vehicle within my price point. My sales person was Ryan. He was very knowledgeable about the car. He responded quickly via email which was important. It was easy to work with him while I was at my job. From the test drive to the financing process the Kenny Ross team was very friendly and there was a nice laid back atmosphere. They were able to work with me and in the end I was able to get my CX-5. The manager Dave was very nice. He told me about the history of Mazda while waiting on the paperwork and offered my a free first-aid kit. I would recommend this dealership to my family and friends. It was a nice experience!!
Great experience - Paul/Diane
We recently purchased a certified used Audi Q5. Our salesman Matt Heddon provided us with the best shopping experience that we've ever had buying a car. Matt was genuinely interested in getting us into a car we were comfortable with and helping us make a deal that we were comfortable with also. Andy made all the financing and paperwork easy.I would recommend Wyoming Valley Motors to anyone and would go back again.
Top Reviewed Specialists At This Dealership
Porsche / Audi Sales
Audi//Porsche Brand Specialist
Couldn’t be happier! - Thomas826
Pacifico was extremely helpful. A bunch of awesome associates to work with. Mike had no problem answering my questions and making me feel comfortable purchasing my new car!
Excellent, no pressure sale - KarenR
This is my second Mazda Cx5. I absolutely love this updated version! Dan was our salesperson again. He is super! Very knowledgeable and absolutely NO PRESSURE! This has been a fabulous experience! Highly recommend this dealership!
Mazda Product Specialist
Great Service - Jessie0905
We worked with Scott Keath while purchasing our new van, he was very helpful and knowledgeable throughout the process, great customer service, would highly recommend working with him while searching for your new vehicle!
Great Experience - Gav&Ant
My husband and i had the greatest experience there. We had a guy name Naz who helped us. He was very professional and understanding. He had all the information we needed although we got there a little late. He gave us the attention we needed. We are thankful to Naz and the staff at Peruzzi Mazda for helping us find the right car for not only our budget but also our scene of style. Thanks a million!!
Friendly and Professional - skier2
Was very impressed with the service. Took my Mazda CX-5 for an oil change and tire rotation (service done at the VW dealership). Friendly people, applied a coupon to my service that was unexpected, and felt like they gave me a honest service experience. Had a nice place to sit and work while I waited with free Wifi. Thank you!
Top Service Department - TFRX8
Today was my first trip to Monroeville #1 Cochran Mazda for service on my vehicle. Even before my visit, Greg McCreight was extremely responsive and helpful in getting this work scheduled. He was always courteous and friendly and treated me with respect. I was extremely impressed with the quality and price for the service provided - and will be back. The techs that worked on my vehicle were professional and helpful and did good work. It is really refreshing to meet a service department who delivers great customer service as well as vehicle service.
Awesome Sales Experience - jquincy
This is how a dealership should be; unfortunately very few are. I bought a Mazda CX-5 today from them. After visiting a number of high pressure dealers I traveled out to Champion. I met with Linda Roccoforte and felt very comfortable. Linda had all the time in the world to answer my questions, dig through inventory and find the vehicle I wanted. There was no pressure, but the price they quoted me was much lower than several other dealers and what I felt to be quite fair. The whole process was basically perfect. I would strongly recommend this family dealership to others who want to be treated with respect and taken seriously.
Great Place to buy a car! - The10us Pro
I recently purchased my second CX-9 from Faulkner Mazda. Darshan Patel was a great salesman who took care of me. Great service from everyone there.
Straight to The Point - Zoom_In_Out6
My experience with a car purchase was great, I knew what I was looking for and the staff at the dealership was straight shooting, I wasnt pressured into upsizing or adding, they made sure I was able to purchase the vehicle I budgeted for. Highly recommend. Oh I like the Mazda6 as well!
Kelly Mazda is great! - Insyte
Best new car purchasing experience ever.
Sean Dolphin was knowledgeable and helpful.
Traded in our 2006 Tribute and got a great deal on a new CX3.
trade in and purchase - the rows
We purchased a cx-5 after returning a vw diesel in 2016. Great service and easy to work with - everyone from the sales to the shuttle driver were wonderful. Definitely shop here.
Amazing Used Car Purchase! Ask for John Mulzet! - SeanRWaldron
I can’t say enough about what a great experience I had purchasing my used 2008 Pontiac Solstice GXP from Baglier Mazda!
My first contact with the dealership was with Aaron Brown through Baglier’s online chat function on their website. It was almost 8pm at night on a Friday, when most dealerships aren’t available to answer questions, but Aaron answered my IM right away!
I let Aaron know that I was already planning to drive from the Erie area (about a 2 hour drive) to look at another Solstice in the Pittsburgh area, so I wanted to see if I could squeeze in a test drive of the Solstice that was in stock at Baglier. Aaron was extremely pleasant and understanding of my travel time, as well as my questions about the price of the vehicle. He didn’t give me any run around, and was very straightforward on the information he had on the car at the time. Aaron told me he would get back to me as soon as the dealership opened in the morning regarding their pricing.
The next morning, true to his word, I got a text from Aaron right at 9:01am (the dealership opened at 9) with the pricing details, and that there was likely some flexibility. With that I told Aaron we would shoot for arriving a little after 11 to take a look at their Solstice.
We ran a bit behind at the other dealership, but I let Aaron know, and he had no concerns at all, and told me he would have the car ready when I arrived.
Once we got to the dealership, we pulled in and I was greeted by the Solstice parked right at the front entrance!
Walking into the dealership, I was greeted by John Mulzet, who let me know that Aaron was tied up, but that he had asked John to take care of me.
John and I headed out to look over the Solstice. John patiently stood by while I combed over the car, then we headed out on the test drive.
I have to say, John gave me the most entertaining test drive I think I’ve ever been on!
Chatting with John was like chatting with an old friend. There was no pressure from John about needing to buy the car, or what a great deal the vehicle was. John and I just chatted about the way it handled, and a couple of the things that I thought needed work. I was also laughing the entire time at John’s fantastic stories about his many years in the car business! The self-washing carpets was the best!
Once we were back at the dealership, I gave John my offer, and without even blinking, he went to talk to management about it. As there were a few minor issues with the vehicle, and the car hadn’t been through the shop yet, one of the managers, John, came over to talk with me about how the vehicle wouldn’t have a warranty, and that he wanted to be sure I was OK with that. Again, at no point was I pressured to take the vehicle, or did I feel like I was being pushed to take a deal. Without any fuss, we came to an agreement on price, and got the paperwork started.
Honestly, it was one of the most drama free price negotiations for a vehicle I’ve ever had!
After filling out my credit app, Baglier came back with a loan rate that was very comparable to the APR I received from the other dealership I had visited earlier in the day.
Add to that, John kept us entertained at his desk with his amazing stories, and his trash can basketball skills!
Even filling out the paperwork, after I had mentioned that I wasn’t interested in all of the extra warranties, there was no heavy handed pressure for me to purchase any extras. Just good general information, and no typical dealership pushiness to buy an extended warranty because your new car might someday blow up!
This is a dealership that truly puts their customers’ needs first, and goes out of their way to ensure that their customers leave the dealership satisfied!
I’m thoroughly enjoying my new Solstice, and I have the team at Baglier to thank for it!
When I’m in the market for another used vehicle, I would definitely make the trip back to John, Aaron, and the team at Baglier Mazda! Thanks again guys!
Service - PAPA Customer
Excellent customer service. Everything was great from scheduling the appointment to the actual service appointment itself. I will definitely be back for future service appointments.
Outstanding - John Juratovac
Fast friendly .. reliable patient. Worked on things for as long as it needed.... wide selection.... very detailed staff amd salesmen. Much experince. Highly recommended to all.
Great place to buy new or used! - sanders33
My visit was so easy going..not pushy at all. I got a used car and was well taken care of the whole visit there.
Smooth purchasing experience - Ctaylorrn
I bought a new CX-5 from Brianna, and I couldn’t have been more pleased with the experience. I have bought several new cars before and the process was very frustrating, but Brianna and her team were remarkably efficient and easy to work with. This was my first purchase of a Mazda and the team at Moon Township Mazda made me feel very confident that I made a good choice, and I’m glad I’m now part of the Mazda family.
Warranty Service - Jeff
Outstanding response to a warranty problem and expedited service to correct the factory error. Tom was very professional, friendly and curtious, and forthcoming. All other contacts with service staff were positive. Will recommend Murray Motors to all of our friends and family. Thank you!
Great Experience - Kath W
This is the third car I have leased or purchased at Kennedy Mazda. I keep going back because of Josh Vey! He is great to work with and I would recommend seeing him to anyone looking for a new car!
Very good experience...nice people. - Roxyguy
Very good help, great price sales people and staff were honest and fair. Would be happy to refer friends to this place for a car.
Best Dealer Experience - Carl
Had the best car shopping experience dealing with Jason, Zack and George. We purchased a CX5 from this dealership with no games and misrepresentations that we encountered with several other dealrrships at the best no haggle price and conditions. Would absolutely recommend speaking with these gentlemen before you buy anywhere else....i am sure you will be pleased that you did!!
New lease purchase - Chuck127
No hassle. Evan Christy didn't push and gave me what I wanted. I asked for extra and got what I wanted. Made my last three purchases at Smail Ford and every time, no haste.
Very knowledgeable and helpful - Nellie
Colonial Motors gave my dad and I the "hometown experience." My dad was looking for a Mitsubushi Outlander and they were very helpful in locating one for him. Chris Frank, our sales rep. was very accommodating and patient and took the time to go over all the details of the transaction and treated us like one of the family. We were very pleased with the customer service that all of the employees showed us.
Excellent - ErinZ
Smail did everything they could to help me in the buying process. They are knowledgeable and helpful. I recommend them to anyone thinking of buying. I recently got my car serviced and it was fast and efficient. Everyone is extremely nice and make me feel like they really do care about my business. Jason is so helpful and answered and question I had.
Poor customer service - darlene519
Upon inquiring online regarding a used 2015 NX F Sport, I had a less than optimal interaction with Melcom Avrigian.
I expressed to Melcom that I would be willing to travel interstate (almost two hours) for a specific vehicle, stating my desired budget of $30,000; and further indicating that this would be a cash purchase. Despite the fact that I was providing the information that was requested by Melcom in order to speak to the used car manager, I was met with a blunt and dismissive response, "good luck in your search.." before even being able to make an appointment to see the vehicle.
It would be expected that an internet sales person would work to retain a potential sale met with flexibility and courtesy. However this was by no means the service I received. If not by pursuing potential sales opportunities, I don't see how you would retain business...
They Make a Mistake, You Pay for it. - ZanTrellick
The service and parts department here completely ruined my day.
I got a flat on the turnpike, and with no spare, was left to call around the area to locate a tire to fit my car. Being a relatively odd wheel size, this proved slightly more difficult than calling Wal-Mart. After three calls were placed between the tow truck driver and myself, this Mazda dealer said they could have a tire in an hour (I was 30 minutes away).
Great, so I told them to order the tire, and off we went.
Problem is, they never actually had it in their warehouse.
FOUR AND A HALF HOURS LATER, the service guy John has to break the news to me that I had been waiting for absolutely no reason at all, and I'm worse off now than when I started, because now the tow truck is gone and the tire can't be there before the weekend. You'd think that given the fact that
A. I was given false information which lead to me spending more money on getting the vehicle to them (longer tow truck trip)
B. I had waited four and a half hours for something they couldn't deliver
C. I hadn't shown any measure of disrespect towards the staff and
D. This was all their fault
That MAYBE they could give me a break on an imperfect solution. They had an off-brand tire in their warehouse that fit the bill, and it could be there in yet ANOTHER thirty minutes.
I suggested they do right by me in paying for (or at least discounting) the tire, which I have no intentions of keeping on the car, which went something like this:
Me- You expect me to pay for a tire that doesn't fit properly after making me wait this long, drive this far, and you're still not capable of delivering what you promised?
Tony- I'm sorry, but I cannot do anything else.
Me- Oh, you CAN do better, you just refuse to.
Tony- That's right, I refuse to.
After this conversation with Tony the service manager, I thought he was literally about to cry. It was the only bright point of my day. He didn't end up crying, but he did shut the lights off in his office and (presumably) run home while I was still there. Apparently it was all too much for his sensitive constitution. Way to wilt, you hothouse flower. In the end, I paid $120 for a tire I STILL don't want just to get me away from these people.
TL;DR - They make you pay for their mistakes without owning up to it, and the service manager Tony is a crybaby. This place sucks.
Mazda CX-5 - NKoch
Came to the Scott Lot on a referral and loved it!!! Everyone there helped me out! Sales Manger Touni gave me an unbelievable deal that I couldn't refuse! All of the Sales Consultants were great as well!! I worked with Tom, Ty, and Zach! I tell everyone to come here because of my experience! I also bought a USED Mazda6 and last year from the Scott Lot and everyone over there was amazing as well! Every time I came in as well I saw the owner Mr. Scott there and he was also so nice and respectful!....I will end with this.....you always here about the bad never the good....you will here about 1 bad even though there is 100 Good before it! This dealership was amazing to me and I recommend it over any competitor!
Misleading sales tactics, no attempt to correct problem. - SL222
Salesperson said mobile start had been installed on certified used Mazda 6. Went to activate later after purchase as directed, discovered part was never installed.
New car purchase - JR
Out to buy a new Mazda 3. The experience was not good. I had to deal with a pushy Sales manager. When I called the Finance department they were too lazy to give me an info, too much to mention and the salesman had little knowledge about the car. Did not buy. Do yourself a favor and check out other dealerships in the area.
Pacifico Hyundai Mazda
Wyoming Valley Motors
General Sales Manager