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Most car experiences are not fun excited to have a new... - darlene.hipp1
Most car experiences are not fun excited to have a new car but never trusting the dealers to have YOUR best interest in mind just a sale. Let me say Anthony Murphy was awesome. I appreciated his honesty good and bad about our choices and concerns. Anthony was a pleasant young man and we valued his approach with us. Anthony was not aggressive or pushy and spent his time with us to help us decide what we were looking for. Myrtle beach Jeep you are lucky to have such a fine young man representing you :)
Top Reviewed Specialists At This Dealership
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Certified Internet Sales and Leasing Professional
This place is the best place in town! If you’re looking... - Grace G.
This place is the best place in town! If you’re looking for a new/used car. Steve Grandon Is the person to deal with! very rare to find an honest car sales person now a days. Dealing with Steve for 2 years in a row has been painless and memorable. Their service department is worth mentioning as well.. they treat you like family and I would make the 40 mn drive just to get my car serviced. Go see Steve!
Actually I am pretty impressed by fast responses and... - mrshawnstanback2015
Actually I am pretty impressed by fast responses and quality of work. The employees are courteous and performed nice follow ups. Thanks Plaza Dealership for your time
Great customer service. Friendly, courteous, helpful... - Albert L Vance
Great customer service. Friendly, courteous, helpful staff. Arrived at dealership not expecting to find what we were looking for, pleasantly surprised they had “our vehicle”. Ended up paying more than we planned on, but not disappointed with our purchase at all.
Every since I had this car JT'S has always been my dealer... - alvinwoodhouse401
Every since I had this car JT'S has always been my dealer of choice. They are always been friendly and professional. They are the only one that I allowed to work on my vehicle's.
My experience with Rick Hendrick...Our visit to Rick... - austin.m.cain92
My experience with Rick Hendrick...
Our visit to Rick Hendrick was above and beyond pleasant. All of the Staff was eager to help and cater to all of our requests. We were able to come to a an agreement on a vehicle and both parties walked away satisfied and happy. Our Sale Rep, Thessa, made the experience and process very easy and ensured that we were 100% comfortable and satisfied with our purchase. 10/10 would recommend.
Wonderful buying experience. Butch is very patient,... - demuthel
Wonderful buying experience. Butch is very patient, helpful and knowledgeable. He never gave up on us, we finally found the perfect RAM Truck. Thank you!!
My Salesman Cooper was just A-ok. Joel Hickman was the... - 2020Jeep Sahara
My Salesman Cooper was just A-ok. Joel Hickman was the worst! Blair Short has a seriously bad attitude. I DO NOT RECOMMEND THIS PLACE!
Great customer service. Answered all questions i had, got... - 300sport
Great customer service. Answered all questions i had, got paper work ready quickly. Made sure I was satisfied with my purchase. Will continue to use dodge for all my services
Great experience and very great with customer service.... - Papipkin
Great experience and very great with customer service. Overall a great and quick car shopping experience. I’m very appreciative of there commitment and dedication when it came to looking for new employment.
Went in late on Saturday to drive a used Durango. Was met... - joshmathis
Went in late on Saturday to drive a used Durango. Was met by a young man named Larry who accompanied us on our test drive. My wife and I decided we wanted the car and began the process of negotiating. Larry, his manager, and Jordan in finance were extremely patient and we left feeling we got a good deal. Enjoying our new vehicle.
2019 challenger back up camera is very dark - JIMBO
I have a 2019 challenger with a back up camera that is very dark. They checked it out and could not fix it . I really think it's the placement of the camera .
I recently had the privilege to purchase a vehicle from... - sullyrfo
I recently had the privilege to purchase a vehicle from Butler CDJ in Beaufort, SC. The service I received there from Charles Manigo was absolutely PHENOMENAL!!!! I have purchased over 15 new vehicles, this was the best experience from the fist bump when meeting, to the thank you at the end of the deal while setting up my bluetooth devices and apps. I told Charles I would set those up later, he insisted he wanted to do it and did it in minutes, where it would have taken me a bit on my own. Charles was also surrounded by great Sales support from Bryce, Mike, Joey, and Tim. Salesmen/Sales Managers/Finance/etc...I have dealerships much, much, much closer...but drove by them to work with Charles...
I’m a couple weeks late posting this, but this was my... - Kaylyn Clifton
I’m a couple weeks late posting this, but this was my best car buying experience ever! A total of close to 3 hours and we walked in with a brand new 2020 Pacifica. Give John Banks a call at 864-888-1200- he was fast and friendly with our experience.
Fast and friendly crew checked me in. Car came back... - JT
Fast and friendly crew checked me in.
Car came back washed and ready to go.
Had enough time to look at the new Jeeps. Thanks
Great people. Fair pricing and no games. - Shumdit
Leased a wrangler for out Daughter here. Right in and right out. Gave us a great price, no bait and switch and no hard sell on F&I upgrades. I would recommend this place and will certainly refer others there in the future.
Great service. - jconne5
The service dept. made sure all recalls and warnings were taken care of during my visit to repair my door locks on my Ram 2500. My door locks are now working great.
Excellent - Joyce Griggs
My salesman was very knowledgeable and helpful in my search for the perfect car for me. Jake was very patient with me throughout the process of my very first car purchase. Jake was the main reason I visited your dealership.
Best car buying experience ever !!Fred the Salesmen -... - Sam
Best car buying experience ever !!
Fred the Salesmen - Complete Professional
Michelle- Sales Mgr. Super friendly, low pressure, Class act.
Robert -GM Awesome guy
Totally surprised! - starbuckshiker
***Edit*** Vern the General Manager reached out to me totally unexpected. Can't describe how refreshing it was to hear from him! He stated he would take care of the issue and apologized for the issue. Would recommend Jason and Vern for sure. *********
Jason in sales was great to work with, really went down hill with the paperwork. There was a problem with the paperwork and by the time the dealership got it worked out my Temp Tag is expiring. Reached out to them on the delay. They told me to contact the Tag office, I did and the Tag office said they had not received the paperwork. Called the Dealership and they said it was not their problem. Asked what/ suggestions on how to deal with my tag expiring. Answer- call the Tag office..... Again stated the Tag office said to call you, Sales manager said well we can't do anything. Was extremely rude and did not seem to care. #proofit over people!! As long as they have your money they DO NOT care.
Their service department is less than acceptable. - Disgruntled Customer
With an appointment I waited 3 hours. To make up time, they did poor workmanship. Leading me back for 2 more hours the next week.
Don't believe them they are a bunch of LIARS !!! The one... - Evans
Don't believe them they are a bunch of LIARS !!! The one thing I wanted was a tow hitch with lights all I got was the hitch! I was not looking for something for nothing it was add to the price of the van. Now they say it will be an another $400 to add light hook up's. And another thing don't go for the year of oil changes it's only 2 oil changes. Which might be ok if you only drive 6000 miles a year!
I have bought 7 vehicles from Ed O’Brien over the last 10... - rlford
I have bought 7 vehicles from Ed O’Brien over the last 10 years. Always easy and straight forward. He has stayed late past close on a few of those occasions.
The service department is incapable of fixing an ongoing... - bhayes
The service department is incapable of fixing an ongoing coolant leak, and often has to do the same repair over again because it didn't get done correctly the first time.
They replaced the water pump in March 2019, then again in June 2019
They replaced the turbo bypass hose in July 2020, then again in August 2020 due to faulty installation.
My truck has been to Big O Dodge a total of 7 times for this coolant problem, resulting in 33 days out of service.
Now, my truck has been inoperable since 10/1/2020 due to a failed (warrantied) part that will not be available until at least December I'm currently at 48 days without my truck, and without a comparable loaner, for a vehicle that's still under an FCA extended warranty.
Big O's response: "If you need the vehicle sooner, you will need to open a case with FCA" Seriously... why wouldn't you step up and open the case for me, and be the point of contact with FCA?
After a couple of weeks into the downtime, I inquired about just trading the truck in and was told by a Big O salesman:
"With it being a eco diesel nobody will want to touch it, esp a ram dealer. I would give carmax a swing to see what they will buy it for."
IMO, when the sales guys turn away a repeat customer and tell him to go to another dealership, that speaks volumes.
Horrible Experience - Chisler88
Will not purchase a Car, Truck, SUV, Van, Moped, or Bicycle from here. We were lied to by staff regarding sales figures multiple times. This was not a pleasant experience, and will definitely not go back.
Service repair very unprofessional, Scott spent more time... - Charles Belser
Service repair very unprofessional, Scott spent more time flirting and making disgusting obscene gestures to me instead of helping my mother in law with repair
Service Dept has a serious communication problem. Have... - bassjjs
Service Dept has a serious communication problem. Have had my JEEP going on 3wks- was at the dealership 4 days before it was even looked at. Told part was in(gasket for oil leak)
I have to call them, when I do talk to someone (usually after being placed on hold for over 15 mins- I get the run around- please just be honest and upfront
COMMUNICATION IS NOT A STRONG SUIT WITH THIS DEPT.
I hate to name, names because the employees were never rude- just didn’t keep me informed
Great Service - fboz
They make the purchase process very easy. This is a smaller dealership with owner involvement, There are no document fees. The service department is great.
Absolutely unacceptable customer service. - Aduke12
Brought my car in with appointment and they had order part. Part didnt come in and I asked for loaner car. Was eventually called back and told may have one but if not come get your car! Dont go to this place!