new car new dealer for life - RRamirez
Tim was polite and extremely professional. He was knowledgeable and very helpful. Drove out of the parking lot with a new car and a big smile!
Top Reviewed Specialists At This Dealership
Smooth Transaction! - AmyMM76
It was a nice smooth easy Transaction! Everyone was friendly and easy to talk to. This was our second vehicle purchase from them and they remembered us.
Excellent - dsf1234
Nikki George was fantastic. She was very attentive to my requests, and displayed professionalism, thoughtfulness to my wife, and was very accomodating. I highly recommend Nikki.
Service - Gerip
Very polite, professional, and timely! I called to make an appointment for an oil change and they got me right in when I was available. Kelly even found a way to get my truck cleaned while I was there! Awesome service!
Great service - Quintoni
I was helped by a guy named Larry Twinam. He was very nice, generous, and friendly. I would recommend Rick Hendrick to everyone because so far they have been of great help to me.
Sales & Leasing Consultant
Great service - ptgolfer1
It was a pleasure to work with David Jenkins made my experience with leasing a great one. He is a very caring and professional salesman.
Purchase of new vehicle - Jaronamo2018
Only prolem seems to be misconceptions of communication, long waits for phonecalls,dropped calls,misdirected calls,hideous....
How is a 755 score,bad???
Needing a cosigner for a gift,with gold credit,?????
Sales and Leasing Specialist
Sales & Leasing Professional
Collision Center - Aggie14
Thanks Chrysler collision center great job! If I ever need work again on my Chrysler, I'll definitely be back. Erin thanks for your help.
Best possible experience - Jason Brockman
Finally, an honest dealership that operates with integrity, transparency, and honesty.
Bought several new trucks here for my business, completely hassle free.
When it came time to buy my new car, I regrettably shopped a few other dealerships since I live in Greenville. After getting tired of the run around elsewhere, I called Spartanburg.
WITHIN 5 TOTAL MINUTES, NOT KIDDING, 5 TOTAL MINUTES on the phone with Elmer, and then the sales manager Wes, I had a buyers order for a better optioned car, at $1,500 less than the competition.
Just always a dependable pleasant hassle free buyer experience.
Pre-Owned Sales Professional
New Car Sales Professional
Best time at a dealership - Pritchard 0724
I want to thank the whole sales team at Hoover Dodge. Y'all did a great job!!!!!!!!!! Thank you Allen in the BBC center. And Mr Ed.
Went to purchase new Jeep - Morse
The staff was knowledgeable and gave us a fair trade in for our old jeep. Butch griffin was our sales person and I couldn’t have asked for a nicer guy. Helped that he was a cowboys fan.
Good experience - SP
This is my fourth new car I purchased from Quality need I say more. Friendly knowledgeable straight forward sales persons .Great deals. Good service. They spent as much time as needed with me going over new technology in my Maxima. Excellent post sale they do not disappear once they make a sale.
A fantastic team, great experience - Cristina
I was assisted by Michael Mancini for the purchase of my beautiful Wrangler JL.
In addition to finding Michael professional, informative, relaxed, and friendly, his knowledge of the brand was quite impressive. I visited Peacock dealership for information as I started my quest. I was so impressed with the experience, my order went in 2 days later.
I cannot say enough about the dealership. Worth the drive from Savannah, both in experience and in value. I plan to use the service department for my Jeep maintenance, as their effort and success with excellence I am sure is present in that department as well.
Thank you all for a great Jeep shopping experience!
Jimmy Tokar helped expedite the arrival of my Jeep from the rail yard.
Thank you Michael! Thank you Jimmy!
Great service experience after the sale - Happy Camper
Bought a truck there and had a great experience. After my 1st oil change, they checked all the recalls and updated them without a charge.Thanks Cory, and David.
Look to the stars!! - Big Mike
First things first! Let's give credit to someone special at this dealership first! Her name is Ms. Zee ! When I called the dealership she answer the phone and jumped to help me right off the bat. She answered all my questions correctly and if she couldn't, she found out the answer and called back ASAP! Ms. Zee is an outstanding asset to Plaza's Dealership ! Keep up the great work Zee!! Next is Jarell Smith, very understanding salesman. This is who Zee turned me over to help me. Not disappointed at all ,he came with his A-Game! No pressure or pushy attitude to sell a vechicle. Just what I like showed me around explained the commitment of Plaza to please it's customers! I was in the market for a Ram 1500 and he made sure that I got what I needed.His sales Manager Gary was just as stellar as the rest of the team! Got me where I wanted to be,he is a wise manager when it comes to sales. Met the numbers that I needed to be at so I left with a new Hemi powered Ram 1500! Thanks for the STELLAR service!!
Great and awesome experience - jeepinforlife
I walked in on a busy day and I was surprised that they were able to complete my oil change within an hour or two. My only recommendations to this dealership is to bring back the free/complimentary snacks and drinks; I remember at the other location, these were available items.
(2) two Recalls - Dodge owner since 2004
On vacation at Pawleys Island made appointment through Ram Care they connected me to Island Dodge talked to a gentleman (name unknown) he was very helpful set me an appointment for July 5th 2018 at 10:00 AM. He said it was a quick update on vehicle 3 updates no parts included. Just hook up to computer. Even though it would be quick plan on 2 hours. Got to Island Dodge 9:30AM waited in line about 20 minutes finally got into service Dept and a gentlemen in front of me had a 10:30 Appt. I finally talked talked to a gentleman (Chris) at the service Dept and he said they were really busy and it would be about 3-4 hours. He was not very helpful. Went to front to ask for Manager he was not working after about 10 minutes a lady (Liz) at the service desk came outside where I was by my truck and the first words out of her mouth was I need your keys. Not hello or good morning I need your keys. I asked her why they had appointments her response was appointments were to get to service desk to do paperwork. I have owned a dodge truck from 2004. Different dealerships and have never Had a problem getting service/updates/recalls on my truck. Went to waiting room and read complaints about island Dodge. I wish I had checked it out before going there. Ram Care should let you know how good/bad a dealership is before sending you to them. The upper management should take care of this but have not maybe they are part of the problem. Steve was very helpful. Just talked to him he went back to talk to service Dept. They said it just a Jersey guy. I am not from New Jersey and does it matter where I am from. I guess it does to Island Dodge Service Dept. Wayne was outstanding The guy in front of me with a 10:30 appointment was there 30 minutes and had the same updates I had.
July 5th 2018
Hunter is awesome!! - RaiderAdams
The biggest reason I bought from Big O was Hunter. I priced Dodges all over the upstate and he was the salesman that was the most helpful. He wasn’t pushy, but kept in touch and if I had a question he knew the answer immediately. During the finalizing of the paperwork it wasn’t stressful at all. He, my wife, my son, and I were all laughing and joking while I felt I was getting a good deal based on the research I did prior to the purchase. Big O and Hunter definitely earned my return business.
LIARS - Kimberly Hall
Jonathan in sales and the staff that supported his lies are all crooks! We will do everything in our power to provide the worse word of mouth advertisement for this company going forward.
I will provide a little back ground to our story....We looked at a car online and then received a call from Jonathan regarding the car. We told him we were interested. We negotiated a price and he worked with us and our bank to get the paperwork started. He stated he would hold the car until Sat. then all of a sudden the car was sold on Thurs. evening. However, we are into the next week and what do you know, the car is still for sale. So it's clear that Jonathan and the finance department didn't find our money good enough for this vehicle. I'm not really sure what we did to get this kind of treatment but it's unnecessary.
We have bought three other vehicles from Stateline Chrysler Jeep Dodge Ram in Fort Mill, SC and never had any issues. We had an approved loan to move forward with the purchase. There were no issues with us buying the car other than the company themselves deciding our money wasn't good enough.
Best EVER! - David Johnson
I went into this dealership considering purchasing a new vehicle. My salesman Shane was very patient and listen to all of my questions and answer them and made great recommendations based upon that. I got exactly the vehicle I wanted and I got an unbelievable deal on it as well. I found this dealer to be not only trustworthy but genuinely concerned with helping me get what I want rather than just trying to make a sale. I have been buying cars for decades and I have never had a salesman treat me as well as Shane did. I genuinely cannot say enough good about this place.
I just want to see C.P.O. cars online... - car guy 1130
... but for some reason, this dealership absolutely refuses to let me shop for a C.P.O. car MY WAY! I have tried to chat online with them, but the chat girl just says stuff like "I can't see them either, this is possibly due to updating the inventory. I would be happy to pass your information to our sales specialists and have them contact you with an updated list of certified pre-owned vehicles.". This has happened several times, so I doubt that it is "updating" that much. Then, after I have her feeling a little sympathetic she says, "I completely understand, I prefer looking online as well. However, I am unable to get more information from the website as well. I would really like to send you some contact information for our internet sales. They would be able to assist you better. Would that be more helpful?" I just said "Whatever" and left.
great - Jessica Mitchum
i recommended Duke singleton for all your car needs..he is a great sales man and makes sure all your needs is taking care of and makes sure ypu get into the car you want..
Hold on to your wallet - Buckeye21
The salesperson did not give the listed price until I showed it to him a 500 dollar difference. Then they offered the payoff on the trade in as exchange value, a 2000 dollar difference. The finance company wrote a surplus amount which they agreed to refund. The refund came back 100 dollars too low, and they are saying the payoff was not right that they got. So they just kept the difference on the refund they had agreed in writing was owed me. Every step was a money grab.
Awesome Saleswomen!! Professional to the tea! - NickCrew
Brittany Frasier was the saleswomen that my wife and I saw at the Savannah Highway location Saturday 06/09/2018. She was such a breath of fresh air. There was no pressure from her. She made our visit very pleasant. We were able to purchase a 2018 Dodge Caravan with Brittany's expertise. She took the time to explain all aspects of the vehicle and she fully understood our unique situation. Awesome experience and highly recommended!
False Advertising Bait and Switch - Sally Caughey
One of the worst experiences. Not only did the car I was testing crap out in the middle of heavy traffic but the vehicles being sold were dirty and not cared for. I was told the price from their internet site were the correct price but when I sat down to deal the price raised $7K and I was told those prices were last months dealers incentives. Stank of Corruption and I'm so glad I walked away!
Christian,Bobby. Alvin,Darren - walking 24/7
All 4 of them can LIE don't have your Chrysler 300 air conditioner fix b/c you will never ride in it again. Christian will keep lying telling you we are going to fix your car and she will keep on lying until she will have to give you your money back and your car still is not fix.I rate them a BIG FAT 0!!!!!!!!!!. take your car somewhere else.My over all rating of the service center is a 0 but it is not on here so i will give them a 1 they do not need that.
Great Service - fboz
They make the purchase process very easy. This is a smaller dealership with owner involvement, There are no document fees. The service department is great.
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