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great - hhwpinehill
Samantha Wiles and John Fralix were very helpful and professional. they were very knowledgeable about our vehicle issue. I will always have my vehicle serviced here. Awesome Service
Top Reviewed Specialists At This Dealership
It was great - Trailingstar
Great experience very nice and patient thanks Brianna I definitely would recommend this dealership and I will shop on any future purchases very pleased thank you.
Prompt and polite - Paul
Amanda was who helped me have one of the most pleasant vehicle buying experiences ever. She was very helpful and kind and went out of her way to make sure that I was taken care of. I will be doing business with her again.
New Car Sales Professional
Pre-Owned Sales Professional
Ram owner! - David.daniel
Great Experience! People were very nice. I dealt with Justin Mulkey. He was very good to work with and was not pushy. I would definitely go there again.
Great service. - jconne5
The service dept. made sure all recalls and warnings were taken care of during my visit to repair my door locks on my Ram 2500. My door locks are now working great.
Awesome customer Service - Tat82
I was greeted right away and made to feel comfortable. I did not feel pressured to buy anything, but my salesman, Butch made sure that I was well taken care of and my questions were answered. If you are looking to buy a car, I would highly encourage you to go to Butch at Benson. I’ve recommended several of my friends and they also have had a great experience.
Was just looking at Durango deals and bought a Ram truck - Ramreview
My wife and I stopped by McKinney to look at Durango RTs. We were greeted by John Reeves as we arrived. There were some very good deals on '19 Durangos however we are considering purchase of a camper and the Ram trucks seemed to be better suited for our needs. John was very helpful as we looked at different models of Ram trucks. We picked out the one that seemed to meet our needs but could not reach a final decision as the dealership closed for the evening. there was no pressure from anyone at McKinney to do the deal that night. We came home and researched the truck thoroughly that night as well and the price and offerings from other dealerships online. The next day we showed up unannounced and bought our Ram truck. cannot say enough about the professionalism and helpfulness of John. Highly recommend John and the McKinney team.
great service. - ffwat1221
I receive great service at a reasonable wait time. My service representative was courteous and knowledgeable. She explained my service statement and answered all questions I had about the service completed on my vehicle.
"AS IS" BEWARE!! - J. Mack
My wife and step daughter bought a vehicle from this location. They test drove and ran fine. Sale person told them it was a single owner vehicle and the reason for the high mileage was a little old man drove it to Maryland and back. He told them this was a great vehicle and they would have no worries. Now i understand when you buy an "AS IS" vehicle it is the whole buyer beware, but I'm not buying from a buy here pay here or a ad out of the news paper right? After 2 weeks of owning this vehicle it ran hot and the engine blew up leaving my step daughter stranded on the side of the road in traffic. I called the dealer that day and the manager told me there was nothing he could do because their service dept was closed. So i towed it back to my house with my truck and the next day it gets towed to Conway Chrysler. I'm told by the service manager (Corey) that the engine is blown and it will be $4,200 to fix it. I then contacted my insurance company due to a minor fender bender may have cause the fail on the over flow for the radiator. The adjuster stated that the accident in no way cased the part to break and he spoke with Corey (service Manager) who stated that the part failed. I then asked him if they would be willing to work with me about getting the engine replaced due to the part failure. He stated he can not make that call and i would have to speak to the manager for sales. I then spoke with the sales manager russel or ruffer. He told me that because they drove it off the lot and it is "AS IS" he is not replacing a blown engine or do anything for me. I told him I would call the corporate office and he told me when you call them tell them you bought "AS IS". I then later learned that the vehicle was not a 1 owner vehicle like the sales person told my wife and it was not a little old man that only owned the vehicle. The sad part is that they knew that and knowing my wife is a nurse and I work for a local police agency they still pulled this scam in order to sell a vehicle. It is sad when you have to lie and cheat to sell a vehicle to trust worthy honest people that believe the line of BS you are pitching. If any one has questions about my experience you can email me at jmnike at aol . com. PLEASE BEWARE OF BUYING A VEHICLE from this location because russel or ruffer told me if you buy "AS IS" their vehicles are no better than the ones on the side of the road with a sign in them.
Fast service!!! - Tizzzle
Shilol was superb!!! Highly recommended. Keep up the great work. Will be back in six months. Holla back young’n. Riding dirty!!!! Great facility and peeps.
Not what I’ve come to expect from a dealership - JDP
Purchased a used 2019 Durango R/T that they just received into inventory and hadn’t been detailed yet. They gave me a loaner until they could detail it. I was contacted the following Saturday telling me it was ready. Went to pick it up Monday, the outside was nice but the inside was in the same condition. Long hairs, marks on interior plastic parts, some mysterious bluish white substance on leather in multiple places, missing floor mat, dust un all surfaces. The salesman took it in back and tried to get some of the marks off and succeeded but not all. I realized I was going to have to do it myself to get it done right instead of this ongoing back and forth. They put the paper tag on it and pulled to the exit and the low fuel light came on. They didn’t fill the tank!!! I’ve never purchased a car that didn’t come with a full tank of gas. I’ll not buy another from this dealership.
Love my new car - Melakant3
I give Darius Brown 5 Stars who was an Excellent salesman..very professional and courteous..it was a long process but I love car..I would recommend anyone who is looking to purchase a new car to consider Stateline in Fort Mills.
Great price! Great salespeople! Save time, shop here first! - Su-metal_Is_Best-metal
Great overall service from a dealer that has been around for decades. The salespeople that helped me we're laid back, yet very professional. Absolutely no pressure or sneaky sales tactics.
Jamaree, Ryan and Tony set me up with a 2019 Dodge Challenger R/T ScatPack in the exact color and price range I wanted. Literally no other dealer between Augusta and Charlotte could beat their price (I spent 2 months checking beforehand).
The only thing I can warn you about is this: pay close attention when Tony is offering the maintenance plans, as these will definitely raise your final cost....a lot! Bear in mind, I made the final choice here and bought ALL the goodies for a maintenance plan. I will stress here, not the dealers fault at all...my choice. Still, my car IS well protected for years to come.
Seriously, if you're reading this review, then you're done looking for a good car dealer. Close your browser and head over to JT's (after hitting the locked in price button of course)! Happy car hunting!
Excellent Service! - Donnie
I purchased my Ram at another dealership but due to bad service I started having my service done at Piedmont Chrysler Jeep Dodge Ram about 2 years ago. When I am ready to trade it will be with Piedmont and that is all because of Bryan Ward and the service department. Service is everything to me and Bryan knows me and my preferences. He calls me by name and makes sure that everything that I wanted done is completed right. If I can't trust the dealership to perform service on my vehicle I will not buy from them. I trust Piedmont Chrysler Dodge and recommend them highly.
Recall on Jeep Wrangler - Judy Stovall
I brought my Jeep Wrangler into dealership recently for a recall repair. Debbie was great right from the first time I scheduled my appointment. She kept me informed on what was going on and how long it would take. The wait was a lot less than I thought and I met Cory one of the mechanics who did the repair and what a nice guy he is. I love Trey who has helped me the most in the service department and she stopped in her busy schedule to say hi to me. I am so thankful for this dealership and they are family to me. Judy Stovall
Immaculate Service!! - Kaitlyn
I’m so glad that I chose to buy my car from this dealership! It was my first time buying my own car and Adam made it a wonderful experience. I absolutely love my car and would recommend anyone who asked to go straight to them!
Elvis is in the building! - Rmklein
Salesman Frank Galitto aka Elvis is the man to ask for. He took the time and effort to work with us until we were satisfied with the purchase of our new Dodge Challenger. He is a great guy and truly cares that his customers leave happy. Carolina and Steve were also very helpful and made it a smooth process.
Great customer service; best truck I have ever driven! - Canes
Customer service was friendly and persistent. They tried to work with me to obtain a vehicle, and eventually was able to work a deal that allowed me to drive home a Ram truck. Its the best truck I ever had!!
Horrible service - Rwells
While I did not buy a vehicle at this dealership, my vehicle was there for 2 months having repairs. The absolute worse customer service I have ever experienced. Chip Dowdy was rude and would never, ever return calls. The only time we got a status update was when we, by chance, got a phone call through to the service dept, but usually was told there was nobody available to talk to us. I sent an email to the General Manager, and never heard a word back from him. This was an unfortunate event that happened as we were traveling through South Carolina, that was out of our control, and turned our world upside down. This dealership gave us a receipt of what they supposedly had done to our vehicle. When we finally got our vehicle back, we had it for 2 days, and had to take it to our local dealership to get it fixed for real. When we needed information from this dealership on what was actually done to the vehicle, everyone, including the General Manager, refused to talk to us. The worst customer service I have ever had the displeasure of dealing with. I can only imagine how awful it would be if I bought a vehicle from this dealership and had to use their service department for service. I don't know about South Carolina, but in Texas, your word means something, and integrity means even more.
Shady and misleading sales team - Thealmightyme
Attempted to buy a car through the internet department. Do not bother. Department is slow to respond Does not answer questions. The price changes from email to email with no rhyme or reason. Sometimes the price is higher. Sometimes lower. Who knows!
Then, without your questions answered, you are asked to send ND a copy of your driver's license to "my girl at the front desk" and fill out a credit application online.
Set aside the incredibly sexist comment, why do you need my license? Why do I need to fill out a credit application? We aren't at that point yet.
Finally, I give up and call George Mitchell. It's his name on the emails. At least he called back promptly Still, George did not answer my questions Instead gives me some long price break and rattles off incentives which do not match the those listed on the manufacturer website. In the end, George (the 'sales manager ') provides a another price, this time higher, way higher than the other quotes this dealership provided.
I ask which price is correct, and George responds the earlier quotes are incorrect, and those responding to emails do not know how to price vehicles!
So... why are they providing pricing? George, are you not training your sales team? Or is your team intentionally misleading customers?
Either way, this is a shady dealer. Avoid at all costs!
Helpful and Accommodating - AprilNewton
Curtis Issac was so accommodating to my family and I as we were narrowing down a length search of the perfect SUV for my family. He made sure to go over the specs of cars before and after we went on test drives-standing in the heat of the sun cooking might I add! He offered our family cold water and made sure our kids were comfortable in the lounge while we finalized our purchase. Curtis negotiated for us to get the deal we wanted. Mr. Sonet was also very helpful willing to answer any questions and made us feel comfortable and at ease. The staff filled up the gas and detailed our new car in a reasonable amount of time. I seriously recommend this dealership and staff for any family searching for a new/used car. The website is update and helpful as well!!
Chris and April Newton
Excellent service - Dave Fleming
Once again, I found myself very pleased with the service rendered. It was a 'call back' and I thought I'd be there for several hours. Matthew in service met with me and two associates also contributed to the excellent service and I was out, in just about 50 minutes. The mechanic even pulled my truck up close to the waiting room because I'm lame and walk with a cane.
What a great bunch of guys. Thank you to Matt and the two nameless associates for the superior service and care.
Their service department is less than acceptable. - Disgruntled Customer
With an appointment I waited 3 hours. To make up time, they did poor workmanship. Leading me back for 2 more hours the next week.
Great Experience - Timknapp40
It’s a great place to buy a new car salesmen and mangers their from the loan department is very good I would recommend Addy to anyone who’s looking for a new truck or car
Absolutely unacceptable customer service. - Aduke12
Brought my car in with appointment and they had order part. Part didnt come in and I asked for loaner car. Was eventually called back and told may have one but if not come get your car! Dont go to this place!
Worse dealership - Elveda
Had a USED "new" Durango. 1000 miles trying to sell like new, dirty, food all in the seats. Sales.man told me Owner used it personally and took trip with it. I ASKED THE PRICE BE DISCOUNTED and I would pay cash for it. The said no and almost laughed at us. Disrispectful idiots, if owner lets this happen he must be a dumb buisness man too. Salesman told me I rather see it sit and dirty than discount price. Great buisness thought process. DuMB dont go here! Way to treat the troops...
Horrible Experience - Chisler88
Will not purchase a Car, Truck, SUV, Van, Moped, or Bicycle from here. We were lied to by staff regarding sales figures multiple times. This was not a pleasant experience, and will definitely not go back.
Great Service - fboz
They make the purchase process very easy. This is a smaller dealership with owner involvement, There are no document fees. The service department is great.
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