Above and beyond! - kimberlytotten
Chip helped me get the exact vehicle I wanted. He was in constant contact with me through the process. Chip is very knowledgeable and was able to answer all my questions. Our family has been buying cars from OC Welch for years and we will continue to do so. Great dealership. Great experience.
Top Reviewed Specialists At This Dealership
Professional and excellent service - STEVEN.MAKATURA
Professional and helpful service manager provided quality services in a reasonable time. Hospitable facilities and available transportation made the experience pleasant and comfortable. Well worth the time at a reasonable cost.
Easiest car buying experience - Asdf1234
Wes Herlong and the Herlong staff were so very helpful and informative. I picked the car I wanted, and they got me approved with ease. They also provided me with the payment I wanted and only called me when they had it. The finance process was easy and quick! I will definitely be buying all my cars from Herlong Ford from now on!
Excellent car buying experience! - Jodi2018
This is our second car we have purchased from Lugoff Ford. Our sales associate Jennifer is amazing! We have thoroughly enjoyed working with her on both of our vehicle purchases. When we were ready to buy another car we knew right away that Jennifer was who we needed to talk to! The whole car buying experience was excellent! The staff is top notch and I wouldn’t recommend going anywhere else! We have been very pleased with their services and we are looking forward to doing business with them for years to come.
Sales & Leasing Professional
The best experience I have ever had - Temeka Sabrina Prioleau
Shulton was the best, He listened to everything I needed and wanted and I left the dealership with a new truck and a great smile. He was kind and attentive and I will always remember my experience with Ravenel ford.
The best experience of car buying. - Constance Presler
Well with a salesman like Brandon Payne, buying a car is an exceptional easy experience. He was very truthful and at our age, we have run into alot of untruthful salesmen. Very easy to get the customer what they need and want and goes out of his way to make sure they are not going to be taken advantage of. Very good Christian atmosphere. Also advised us on a new insurance company not only for the car but for our house. I have showed my green Fiesta off to alot of people ion and around Landrum, S.C and also handed them cards to where they can also get a great deal and expience how real car buying should be..
Great customer service! - Jamie
I disagree with all the negative comments. I had an amazing experience with Benson Ford. Great customer service, easy to deal with, and very personable!! Thank you for making my car buy experience so great!!
Internet Marketing Manager
Best Car Buying experience I have ever had! - zachary bauman
I Purchased my new F150 from Carolina Ford last week and could not be happier with my experience everyone across the entire dealership was very helpful, I felt no pressure at all, just an outstanding group of people working here all the way around. They went above and beyond to get me exactly what I was looking for, Oh and did I mention a LIFETIME WARRANTY!!!
I drove up from Atlanta and must say it was well worth the drive.
I will without a doubt be returning to Carolina Ford for all of my future vehicle purchases and wouldn't think of going anywhere else!
Very relaxed friendly experience. Great sales staff - Denise S Webb
I had been looking for a week for a good used car. Jaselyn was always in touch with what was available in my price range. When I was ready to buy she and Steve Lynch the salesman came to pick me up. Excellent customer service. I highly recommend Firmin Ford.
New Ford F250 - New Ford F250
Outstanding sales service, the staff couldn't do enough to help me find the exact vehicle I was looking for. Went above and beyond to find it and get it to Greenwood. Professional, polite, extremely helpful. Would recommend this sales staff for anyone looking for a new vehicle.
Great Experience - Bigdaddyjoe2073
I would like to thank Kelly Sanders and his entire staff for the best buying experience I have encountered when it comes to purchasing a vehicle. Once I decided on the vehicle that I wanted, the purchasing experience was simple, quick and was not pressured to purchase extra things like extended warranties or GAP insurance. All those items where explained and offered, but at no time was I pushed to buy these add ones. Again, I can’t emphasize enough what a pleasant experience it was purchasing my vehicle from Jim Satcher Motors in Johnston, South Carolina. I highly recommend thighs dealership to everyone! J Long
2017 Ford Explorer Purchase - Billy
Excellent experience - begins with the owner John Isgett and all of his wonderful staff. Connie Davis, sales manager - nothing but professional and courteous. Everything delivered just as promised. Customer service perfect throughout the dealership. Would highly recommend to anyone considered one of their brands.
Great Experience - Always - David W Kale
In 2015, we purchased a new vehicle from Burns Ford...this was our first purchase at Burns...the experience was really great and we received excellent service since...the staff is always so friendly and helpful...we are treated like family...In February 2018, we decided to purchase another new vehicle...Burns was the only dealership that we were considering...the experience in this new purchase was just like the one in 2015...everyone treated us with respect...they did not try to push the sale on us...they took time to understand what our goal was and allowed us to drive the sales' process...the price was very fair...Brian, our salesperson, handled both the 2015 and 2018 purchases...he was very patient and understanding...Freddy, the finance manager, explained each form to us and did not try to push 'extras' on us...he explained what the 'extras' were and allowed us to make our own decision...if in the future we decide to purchase another vehicle, new or used, Burns Ford in Lancaster SC will be our first stop...probably will be the only stop!!!
One of the best experiences in a new car dealership I have e - William
Kirk Matthews was my sales representative from the first time I drove on the lot. He was very courteous, knowledgeable and easy to talk with. He listen to want I wanted in a truck and made suggestions of what I needed. Even when we changed our minds about the color we wanted he worked hard to find what I was asking for and to bring the price into my budget. Jeff Slaven work equally well to get my financing where I wanted it. Overall everyone within the dealership was helpful and made our deal pleasant.
Service - Carbuyer15
BEACH FORD / LINCOLN has an excellent sevice staff, I personally wentbfor my 7500 mile check up and the advisor had my car finished washed and dried in one and half hours . Went through my vehicle report card with me .If your in the market for a FORD OR LINCOLN stop by BEACH FORD /LINCOLN. .. YOU WILL LEAVR WITH A REMARKABLE VEHICLE AND GREAT DEAL
Ford Edge 2017 - Alan Carpenter
The best place for sales or service. Owned and run by the same family for decades. Wonderful folks, great prices, no hassle, no pressure. When you are there they make you feel like family.
16 days and no car back are no rental - Benny Ford
I am glad all of you had good service but I have not. They have had my car for 16 days and no rental and they just called me and they are fixing my car but may call me Monday about a rental. What th crap I'm glad I don't treat people like this.
Excellent service - shelby
I have always had excellent experience Scott in the service department has always went above and beyond to take care of my 2007 Shelby Mustang.
Ford Edge - wendy lancto
I went to Mclaughlin Ford after I was involved in a car accident, and the staff there are all wonderful, friendly people. I had the pleasure of working with Steve Mellish and he went out of his way to get me into a car. I would recommend you go to McLaughlin Ford to purchase your next car, truck, or Suv.
Warranty work on 2015 Mustang - Big Kevin
I purchased a speciality Roush Mustang from another Ford Dealer because Jones Ford does not sell Roush Mustangs. My car developed problems with rear view back-up camera and a noise in the performance package brakes. I made an appointment with service writer Michael W. and everything was going well until I arrived at the dealership for the service work. It was clear from the get go that Michael was not going to do anything about the two problems I brought the car in for. The initial service repair work order did not have any mention of the camera or brake problem so Michael had to hand write them after I brought it to his attention. He did have a door latch recall completed but the rear view camera and brakes were a different story. Michael went into the standard line of NO. " Sorry the camera worked fine when we tested it and no noise from the brakes. No repairs made." It went down hill from there with a piss poor attitude. Not really sure why Michael did not want to help but I would not recommend him for any warranty work.
Just to complete the story. I called my Jones Ford sales contact Tim Phillips , who put me in contact with the big boss. Big boss asked me to return the car for a recheck and maybe leave it overnight. No problem.
The rear view camera was properly diagnosed and replaced under warranty. The service writer the second time was James McCall. He was helpful and spot on trying to help. He showed me the service record for the proper way to check the rear view camera and a fault code was indeed found the second visit. James McCall will be my go to man as fair as service writers.
I had to return the Mustang to the Ford Dealer where I purchased it to have the performance package brakes replaced as per the guidelines of TSB 15-0030.
Jones Ford is my hometown dealership as I currently own 7 Ford vehicles ( Trucks & Vans) for my company purchased from Jones Ford. When it is time for me to order my next Mustang I will give Jones Ford and Tim Phillips first crack at the sale.
That are not good people lies is all I got from them after 4 - Michael martin
My salesperson was Brandon Williams guaranteed me that he had me a truck that would work for the price that I wanted to pay per month which was a lie every time I went down there to talk to somebody different the sales manager also told me there was nothing he could do to help me that was a lie too
This place is a joke - Conwayfordsux
Don't trust them they sold me a 2016 Ford and i have had. Nothing but problems with it trunk leaks windows are messed. Up has it fixed 3 times gear shift cover came off car stall s out
New Car - Randy
Bought a new Ford Edge from Raceway Ford ,sales person was Jeffery Sparks he is a pro at his job was very polite, would highly recommend him to friends looking to buy a car
Great experience - Jason twin1
I have been taking my vehicles there for years and have always had quick and affordable service/repairs. Always been a great place with great service.
second master cylinder in 3 months - Jack 456
In January I had a new master cylinder put on 2011 MKX. On March 29th a warning light about low brake fluid came on. I refilled brake fluid and called VBLincoln to schedule an appointment. I was unable to an appointment until Monday, April 2, at 9:00 am. I had the vehicle there at that time. Late on the 3rd of April I got a voice mail that my vehicle was next in line! I think it was actually the next morning when actual work began. I then got a call on April 5th telling me it was ready. There was no charge as this was a failure of the part installed in January. And I must say that Jim Skriba was courteous and called several times to inform me of progress. However, I do not understand why, if I had an appointment for Monday morning, that it was not even looked at for 36-48 hours. I had gone to some extreme to have it there as scheduled on Monday morning.
THEY BREAK!!! YOU PAY!!!! - BeenDoneDirty
Took truck in for check engine light. They said needed a complete tuneup. They broke a plug off and said I was responsible for the repairs. They said they had to remove the head to get the plug out. $2000.00 to repair their damage. They would not release my car until the full amount was paid and I was out of a car for over a week. I do not recommend this shop for any type of service. I'm so disappointed in the whole experience. Not even sure I would even purchase a vehicle here. I would have given no stars if possible.
Even on a late Saturday night - Prius Loving Mama
The listed price for the car caught our eye, and we drove 1.5 hours to this dealer to see it. Worth the trip. They have a no haggle policy and the price was good to begin with (although a certain part of me wanted to haggle). Was a little taken back that the car had no warranty (sold As Is, not even 30 days), but they worked with us on the extended warranty offering.
Ashley, our Sales Associate, even though we were there past closing on a Saturday night, never once made us feel like we were keeping her, nor did any of the finance or other staff there. She was courteous from start to finish, even when I wasn't once or twice (anyone else find car buying stressful?).
Overall experience was positive and would suggest you give them a try and see for yourself.
Great salesman - Fresh
Very knowledgeable about Car I was looking for and was in and out quickly. Would recommend save with Dave will be sending all my friends
The manager Jamil S is unprofessional and liar - AI Mend
I regretted going to that place!!! I dealt with unpleasant and unprofessional person/ new car sale manager Mr William Doggett. Very unpleasant experience!! I was treat really bad from that person.
Buying a car - Nay777
I was in the hunt for a new car because my car was totaled by a deer. I started looking online Colton immediately contacted me an appointment up. When I arrived at the dealership he connected me with Parker. Parker was good he gave me a few options. I went home to think about my options however I still had some questions. I contacted Colton on Monday and he was able to connect me with Alphonzo. Alphonzo was great he was able to find me a 2017 Ford Focus in my price range. I then went to the finance office and spoke to Chad. Chad was able to get me a loan at a good rate. After I signed my papers I spoke with the GM because my experience was that great. I would definatey recommend this dealership to family and friends.
In South Carolina
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